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AXA Mansard Health Reaffirms Commitment to Customer-first Policy

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By Modupe Gbadeyanka

Customers of AXA Mansard Health have been reassured that they would remain a priority and all efforts would be made to ensure they get value for their money.

The chief executive of the leading health insurance provider in Nigeria, Mr Tope Adeniyi, reiterated this commitment at the company’s South-West Provider Forum in Ibadan, recently.

Mr Adeniyi emphasised that millions of AXA Mansard Health customers across the country would continue to receive quality healthcare, no matter what.

“For us at AXA Mansard Health, it’s about the customer first. It’s not just a core value; it’s the mantra that guides everything we do from innovation to process improvement, product development and even our CSR initiatives. We are a company built on protecting what matters to our customers,” he stated.

The AXA Mansard Health chief explained that the forum was put together to engage with its providers to jointly chat the best ways to ensure that AXA customers receive the best healthcare services.

“We know that it is our providers that complete this value-chain of superior customer service; the hospitals, the clinics, the laps, and so on. That’s how our customers experience us.

“So, we are here today to consolidate on the partnership, so our customers can always get the best.

“Our customers are always first, and they are followed by our providers. We are convinced that if we keep this model, we will remain the brand to beat in Nigeria.

“Our wider plan is to touch all corners of Nigeria and bring premium healthcare services to every Nigerian because they deserve it.

“These forums are crucial in building strong partnerships with our providers, which ultimately lead to better healthcare outcomes for our customers,” he said.

Business Post reports that the forum, which has been held previously in various cities, including Lagos, Port Harcourt, Sokoto, Maiduguri, Ibadan, and Abuja over the last four months, underscores AXA Mansard Health’s commitment to bridging the healthcare gap and ensuring that premium healthcare services are accessible to all Nigerians, not just those in major cities.

This nationwide reach ensures that the benefits of these engagements are felt across the country, fostering collaboration and sharing best practices needed to address the unique healthcare challenges faced by different parts of the country.

Nigeria faces significant healthcare challenges, with only about 4.08 per cent of its Gross Domestic Product (GDP) spent on healthcare.

The country has a doctor-to-patient ratio of approximately 1 to 10,000, far below the World Health Organization’s recommendation of 1 to 600.

With healthcare access unevenly distributed across the country and rural areas experiencing higher out-of-pocket expenses for healthcare compared to urban zones, there is an urgent need for initiatives like the providers forum to improve healthcare delivery for all Nigerians.

AXA Mansard Health says it is committed to enhancing its products and services through these forums while also working on improving the overall healthcare experience for its customers.

The company plans to hold future forums in the South East region in the coming months, further demonstrating its dedication to ensuring quality healthcare is accessible to all.

“As we progress further into 2025, the insights and feedback gathered from these forums will play a pivotal role in shaping our company’s strategies to enhance customer experience and ensure that quality healthcare is accessible to all Nigerians,” Mr Adeniyi concluded.

Modupe Gbadeyanka is a fast-rising journalist with Business Post Nigeria. Her passion for journalism is amazing. She is willing to learn more with a view to becoming one of the best pen-pushers in Nigeria. Her role models are the duo of CNN's Richard Quest and Christiane Amanpour.

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Over 1.5 million Nigerian Children Living With Sickle Cell Disease—Report

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By Modupe Gbadeyanka

More than 1.5 million children under the age of 15 are living with sickle cell disease in Nigeria, a new international study published in The Lancet Child & Adolescent Health, one of the world’s leading medical journals, has revealed.

In the report made available to Business Post, it was disclosed that Nigeria carries the highest burden of disease globally, far exceeding other high-burden countries such as the Democratic Republic of the Congo and Ethiopia.

The findings highlight both the scale of the challenge in Nigeria and the opportunity for the country to lead Africa in tackling one of the most preventable causes of childhood illness and death.

The study shows that nearly nine million children across sub-Saharan Africa are living with sickle cell disease in 2023, including around 1.17 million infants and 2.75 million children under five, who face the highest risk of early death without treatment.

Sickle cell disease is an inherited blood disorder present at birth. With early diagnosis and access to simple, low-cost interventions such as newborn screening, penicillin prophylaxis, routine vaccinations, malaria prevention, and hydroxyurea, most complications and deaths can be prevented.

However, in Nigeria, access to these essential services remains limited. Many children are only diagnosed after severe and avoidable complications, while others are never diagnosed at all, contributing to high levels of preventable illness and early childhood deaths.

The researchers emphasise that strengthening Nigeria’s health system response will be critical. This includes expanding newborn screening programmes, improving access to essential medicines, and integrating sickle cell care into primary healthcare services.

They called for urgent and coordinated action across government, health institutions, and development partners, including expanding newborn screening programmes, improving access to essential medicines and vaccines, and embedding sickle cell care within primary healthcare services.

The researchers, led by Professor Davies Adeloye, Professor of Public Health at Teesside University, United Kingdom, and Director of the International Society of Global Health (ISoGH), also called for increased domestic investment, supported by international partnerships, as well as stronger data systems to improve surveillance and guide policy decisions.

They concluded that even modest improvements in early-life screening and treatment in high-burden countries like Nigeria could transform child survival and significantly reduce preventable deaths.

“Nigeria now stands at the centre of the global sickle cell crisis. With over 1.5 million children affected, the scale is enormous, but so is the opportunity to act. We already know what works. Newborn screening and early treatment are effective, affordable, and can be delivered through existing health systems.

“If Nigeria prioritises sickle cell disease within its national health agenda and integrates care into routine maternal and child health services, we could save hundreds of thousands of young lives and significantly reduce avoidable deaths.” Professor Adeloye noted.

It was learned that the study analysed data from 40 studies across 22 African countries to produce the most comprehensive country-level estimates of childhood sickle cell disease to date.

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Helical Secures $10m Funding Package for Expansion

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By Dipo Olowookere

A $10 million capital has been raised by Helical to support expansion across more top-20 pharma programmes and growth of its deployed science engineering team.

The firm will also use the money to build the compounding evidence layer that improves performance across diseases, as its mission is to make every scientist able to test hypotheses at the speed of inference and to turn in-silico discovery into a reliable engine for R&D throughput.

The funding package was from redalpine, Gradient, BoxGroup, Frst and notable angels, including Aidan Gomez (CEO Cohere), Clement Delangue (CEO HuggingFace) and Mario Goetze (pro soccer player).

Helical has a product known as the virtual AI lab for pharma, an application layer that turns biological foundation models into decision-ready, reproducible in-silico discovery workflows.

The platform has two product surfaces — the Virtual Lab for biologists and translational scientists, and the Model Factory for ML engineers and data scientists — built on the same data, the same models, and the same results.

By putting both sides in the same system, Helical closes the gap between computational predictions and biological decision-making, so teams that traditionally worked in silos can collaborate on the same evidence.

Helical was founded in early 2024. It was created by three school friends who took different paths to the same problem.

Rick Schneider built tech at Amazon and later helped the German enterprise Celonis scale in France and Japan. Maxime Allard led data science teams at IBM before pursuing a PhD focused on reinforcement learning and robotics. Mathieu Klop became a cardiologist and genomics researcher.

When bio foundation models emerged, the trio saw the chance to build the missing application layer that would let pharma teams move from model experimentation to reproducible, production discovery.

“The models alone don’t discover drugs. The system does. Pharma teams need a system that turns foundation models into workflows scientists can run, validate, and defend.

“We built Helical to make in-silico science reproducible at pharma scale, so teams can go from hypothesis to decision in days instead of months,” the co-founder of Helical, Mr Rick Schneider, said.

“We are at a unique point in time where biological foundation models and general language reasoning models are converging.

“We backed Helical because we strongly believe they have what it takes to build the pharma AI orchestration platform that will drive this transition from siloed AI models to integrated virtual AI labs,” the General Partner at redalpine, Mr Daniel Graf, stated.

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NARD Suspends Indefinite Strike, Gives FG Fresh Two-Week Ultimatum

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By Adedapo Adesanya

The Nigerian Association of Resident Doctors (NARD) has suspended its planned nationwide indefinite strike, granting the federal government a two-week ultimatum to address lingering welfare issues affecting resident doctors across the country.

The decision was taken after an emergency meeting of the association’s National Executive Council on Tuesday, where members reviewed assurances from government representatives and resolved to give dialogue another chance.

NARD said the suspension was informed by “progress made” in negotiations, particularly commitments on the prompt payment of salary arrears, hazard allowances, and steps toward resolving issues surrounding the Medical Residency Training Fund.

The association did not declare a full resolution of the dispute. It noted that the government had shown “renewed willingness” to address the concerns that triggered the strike threat.

The association noted that while these engagements signalled a willingness by the government to resolve the dispute, several critical issues remain outstanding, particularly the delayed payment of promotion arrears, salary arrears, the 2026 Medical Residency Training Fund (MRTF), and the backlog of 19 months’ professional allowance arrears owed to resident doctors.

It also expressed concern over the Federal Government’s decision to halt the implementation of the reviewed PAT, which had earlier triggered widespread dissatisfaction among its members and raised fears of disruption to healthcare services nationwide.

Despite these unresolved issues, NARD said it opted to suspend the strike as a demonstration of goodwill and commitment to ongoing dialogue, while giving the government a two-week window to take concrete, measurable and verifiable steps to meet its demands.

The association insisted on the immediate reversal of the decision affecting the PAT, payment of all outstanding arrears, prompt disbursement of the MRTF, and full settlement of the accumulated professional allowance backlog.

It warned that it would reconvene at the expiration of the ultimatum to assess the level of compliance and determine its next course of action, adding that failure by the government to meet its demands within the stipulated timeframe would result in the resumption of the suspended strike without further notice.

NARD also called on its members nationwide to remain calm, united and resolute, while urging the Federal Government to act swiftly to prevent a potential crisis in the health sector.

The association further appreciated the interventions of the Vice President and other stakeholders, expressing hope that their involvement would lead to the timely resolution of the dispute and help sustain healthcare delivery across the country.

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