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FWD Hong Kong was crowned the most-awarded insurer at the Hong Kong Insurance Awards 2025, topping the industry

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Seven consecutive years of winning the “Most Innovative Product/Service Award”, demonstrating consistent product innovation; Once again receiving all digital categories, reflecting the company’s comprehensive digital success

HONG KONG SAR – Media OutReach Newswire – 24 October 2025 – FWD Hong Kong (“FWD”) is proud to announce its exceptional performance at the prestigious Hong Kong Insurance Awards 2025, securing nine accolades, including six grand awards and three top-three recognitions, leading the industry in innovation, digital transformation and social impact. This year, FWD has once again received all digital-related categories, reinforcing its undisputed leadership in digital innovation.

Ken Lau, Managing Director, Greater China and Hong Kong Chief Executive Officer, FWD said, “We are immensely proud and deeply honoured by the recognition at the Hong Kong Insurance Awards 2025. These nine awards are a powerful testament to the relentless dedication and innovative spirit of our entire FWD team, who consistently strive to put our customers first and challenge industry norms. FWD Group began trading as a publicly listed company on the Hong Kong Stock Exchange in July, marking a defining milestone. In the first half of this year, FWD Group demonstrated significant growth momentum in the Hong Kong and Macau markets, with new business annual premium equivalent (APE) more than doubling year-on-year. Furthermore, FWD Hong Kong’s financial strength rating was upgraded1. These accolades and robust business performance affirm that our customer-led and tech-enabled approach is truly changing the way people feel about insurance, showcased through our leadership in product innovation, digital marketing, talent development, and operational excellence.”

FWD Hong Kong is proud to announce its exceptional performance at the prestigious Hong Kong Insurance Awards 2025, securing nine accolades, including six grand awards and three top-three recognitions, leading the industry in innovation, digital transformation and social impact.

Customer insight recognised with “Most Innovative Product/Service Award”

The recognition underscores FWD’s sustained ability to drive product innovation, as we strive to develop solutions that bridge the protection gaps in the market and enhance accessibility.

“Crisis EasyGo Series” was awarded the grand award in the “Most Innovative Product/Service Award – Health” category. This marks the seventh consecutive year FWD’s health protection products have been acknowledged in this prestigious category, underscoring the team’s ongoing innovative mindset in developing high-quality health protection. The series offers first-in-Hong Kong solutions2 for individuals with minor chronic conditions, cancer survivors, and those who have suffered from heart diseases or stroke. It simplifies access with easy application with as few as two underwriting questions3 and no medical exam required and extends care beyond financial protection through the FWD Care ecosystem.

FWD’s “Imperial Fortune Insurance Plan” (Imperial Fortune) was awarded the grand award in the “Most Innovative Product/Service Award – Life Insurance” category. This product is a protection-oriented Indexed Universal Life plan designed for eligible professional investors, offering a first-in-Hong Kong4 uncapped crediting interest rate, high life insurance leverage, multiple guarantees, and high flexibility. It provides high-net-worth clients with a robust solution for life insurance protection and wealth growth.

Digital leadership continuously enhancing customer experience

FWD has once again received all digital-related categories this year, reinforcing its undisputed leadership in digital innovation and customer engagement. This achievement underscores the company’s consistent commitment to leading the industry’s digital transformation, leveraging technology to enhance customer experience, engagement, and operational efficiency.

FWD was recognised among the top-three in the “Excellence in Digital Transformation Award” for its innovative services powered by artificial intelligence (AI). Recognising significant market demand, FWD established a WeChat ecosystem. This ecosystem encompasses an AI platform and a ‘Video Factory’, which assist tied agents in providing personalised contents and sales strategies. The ‘Video Factory’ further empowers tied agents to create AI-powered videos in just five minutes, boosting productivity.

Furthermore, “FWD Online Go Beyond” campaign was awarded the grand award in the “Outstanding Digital Marketing Campaign Award”. This campaign strategically addresses the evolving Hong Kong insurance market, where customers demand simple, online-first experiences. The initiative has achieved remarkable results, with both website traffic and conversion rates significantly increasing, delivering a smoother and more satisfying experience for more customers.

Tech-enabled leadership in operational stability and risk management

FWD’s first-time winning for the “Outstanding Risk Management Award” recognises FWD’s ongoing commitment to strengthening its enterprise risk management framework. Its “Climate Risk Management Initiatives” align with Insurance Authority’s growing emphasis on managing climate risk, while the “Operational Resilience Programme” ensures essential service continuity under stress scenarios.

The shortlisting in the top three for the “Outstanding Claims Management Award”, affirming FWD’s efforts to maintain the highest standards of integrity and efficiency in claims processing. The team’s robust AI-powered “FWA (Fraud, Waste and Abuse)” Detection Model leverages advanced analytics to detect and prevent fraudulent activities.

FWD’s multiple accolades at the Hong Kong Insurance Awards 2025 affirm its leadership in continuous innovation, digital transformation, and community care.
FWD’s multiple accolades at the Hong Kong Insurance Awards 2025 affirm its leadership in continuous innovation, digital transformation, and community care.

Fostering professional development and community engagement

FWD Hong Kong’s success is deeply rooted in its commitment to nurturing talent, fostering professional growth, and making a positive contribution to the community.

FWD won in the “Outstanding Training & Development Award”, demonstrating FWD’s forward-thinking approach to talent development. Through diverse and internationally-minded training, FWD cultivates leaders capable of navigating future challenges.

Kenny Tai, Agency Director, won “Outstanding Community Intermediary of the Year”. He led his agency team in participating in numerous charitable activities, setting an example for FWD’s commitment to community care and inspiring colleagues to integrate social responsibility into their professional development.

Kristy Tsang, Agency Director, was recognised as a top-three finalist for “Outstanding Young Professional of the Year – Intermediary”. She leads her agency team with professionalism and an innovative spirit, and her potential as a future leader in the insurance industry is highly affirmed.

FWD’s multiple accolades at the Hong Kong Insurance Awards 2025 affirm its leadership in continuous innovation, digital transformation, and community care. Staying customer-led, FWD remains committed to providing innovative insurance products and services, investing resources in talent cultivation and community care, and changing the way people feel about insurance.

[1] FWD Group Holding Limited, according to its financial results for the first six months ended 30 June 2025.

[2] Per a comparison made on 30 Sep 2024 among the critical illness insurance plans of key insurers available in Hong Kong, FWD is the first insurance company in Hong Kong to launch a participating whole life critical illness plan with Special Disease Benefit, Life Impact Benefit and Extended Critical Medical Care Benefit for those recovered from cancer or suffered from heart diseases or stroke under simplified underwriting approach.

[3] The Insured can be covered under Crisis EasyGo – UCanCover or Crisis EasyGo – UStillCover provided that he/she passes the underwriting questions. For relevant underwriting requirements, terms and conditions, please refer to the complete underwriting questions.

[4] Per a comparison of indexed universal life products from major insurers in Hong Kong, conducted by FWD in July 2025.

Appendix – List of FWD Hong Kong’s wins:

Award categories Awards Awardees/winning items Project highlights
Most Innovative Product/Service Award – Health

(Awarded for seven consecutive years)

Grand award Crisis EasyGo Series The Crisis EasyGo Series critical illness protection plans, including UCanCover designed specifically for cancer survivors and UStillCover for those who have suffered from heart diseases or stroke, offer simplified underwriting with as few as two questions, no medical exam, lifetime coverage for up to 115 diseases, and an expanding partnership with a medical partner for professional rehabilitation support.
Most Innovative Product/Service Award – Life Insurance Grand award Imperial Fortune Insurance Plan The Imperial Fortune Insurance Plan is an indexed universal life product for eligible professional investors. Offering life protection and wealth appreciation, it strengthens FWD’s HNW offerings, addressing diverse needs in wealth growth, legacy planning, and life protection.
Outstanding Community Intermediary of the Year

(Awarded for three consecutive years)

Grand award Kenny Tai, Agency Director at FWD Kenny joined FWD in 2015, and apart from his client services, as Vice Chairman of ACT Charity Limited, he has spearheaded over 40 charitable activities, benefiting more than 8,000 beneficiaries for various causes.
Outstanding Digital Marketing Campaign Award

(Awarded for four consecutive years)

Grand award FWD Online Go Beyond FWD leverages a fully data‑driven communication strategy to focus on high‑potential target segments most likely to engage and convert. By concentrating resources and aligning with their evolving needs, it builds deeper connections that drive long‑term loyalty, sustainable growth, and increased market share.
Outstanding Risk Management Award Grand award Climate Risk Management Initiatives and Operational Resilience Programme FWD’s Climate Risk Management Initiatives and Operational Resilience Programme reinforce enterprise risk management, earning the award for strengthening governance, resilience and sustainability in a rapidly evolving regulatory and environmental landscape.
Outstanding Training & Development Award

(Awarded for four consecutive years)

Grand award ESG Development Programme FWD partners with INSEAD, Fudan University, Deloitte and EY to deliver leadership, tax planning and NextGen talent programmes, cultivating leaders, enhancing sales excellence and developing future financial planning professionals.
Excellence in Digital Transformation Award

(Awarded for five consecutive years)

Top-three finalist Digital Products:

  • WeChat Client Hub
  • Video Factory
  • Short Video Proposal
The WeChat Client Hub supports agents serving customers by enhancing engagement and team management through an AI-powered platform and social channel. The integrated ‘Video Factory’ tool further empowers agents to develop personal brands and connect with customers via WeChat.
Outstanding Claims Management Award Top-three finalist FWA (Fraud, Waste and Abuse) FWD’s AI-powered claims models generate FWA Risk Scores and Suspicious Analytical Signals, achieving 52% fraud detection and enhancing service quality and competitiveness.
Outstanding Young Professional of the Year – Intermediary Top-three finalist Kristy Tsang, Agency Director at FWD Kristy has over a decade of experience in the insurance industry, achieving Million Dollar Round Table (MDRT) qualification for 10 consecutive years, cultivating 13 MDRT members, and becoming FWD’s first Distinguished Salesperson Award (DSA) Top 5 winner. She actively promotes financial literacy, leads community service, and inspires professionalism through industry competitions.

Hashtag: #FWD

The issuer is solely responsible for the content of this announcement.

About FWD Hong Kong

FWD Hong Kong is part of the FWD Group (1828.HK), a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia.

FWD Hong Kong has been assigned strong financial ratings by international agencies. It offers life and medical insurance, employee benefits, and financial planning.

FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information about FWD Hong Kong, please visit.

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FikaGO Debuts in SoHo, Blending Pet Stroller with Modern Lifestyle Design

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The Taiwan-born pet mobility brand opens its first SoHo pop-up inside Flying Solo, bringing its Nordic-designed pet stroller collection to the heart of New York City.

NEW YORK, USA – Media OutReach Newswire – 02 April 2026 – FikaGO, the design-led pet mobility brand recognized across Asia and Europe, has opened its first New York City pop-up store inside Flying Solo in SoHo. The opening marks a deliberate move for a pet brand into one of the world’s most competitive retail districts.

FikaGO Blending Pet Stroller with Modern Lifestyle Design

Since entering the online American market in 2025, FikaGO has built a growing community of pet parents who see their animals as a central part of everyday life. Positioned as lifestyle essentials rather than conventional pet gear, FikaGO’s range of products is designed for people who want the best for their fur babies.

“We’ve always believed that pet products should not only be functional, but also beautifully integrated into everyday life.” — Eric Guu, Co-founder, FikaGO

SoHo was a considered choice: Flying Solo, with locations in New York and Paris, is known for championing independent design with a distinctly global sensibility.

The pop-up showcases FikaGO’s auto-folding Free To Go 2 in Sandy Beige, the brand’s bestselling product. All FikaGO’s products are manufactured using eco-friendly fabrics made from recycled materials, reflecting a commitment to sustainability. This includes their large-capacity Agile 2 pet strollers to their airline-approved Truffle carriers and the heavy-duty Kross pet wagon.

“Launching in SoHo is a meaningful milestone for us; it allows customers to truly experience the quality, design, and intention behind every FikaGO product.” — Eric Guu, Co-founder, FikaGO

As pet ownership rises globally, particularly among urban millennials and Gen Zs, demand for products that combine functionality, design, and lifestyle integration continues to grow. FikaGO was built for precisely this moment, and SoHo is precisely where that moment lives.

Visit the FikaGO pop-up at Flying Solo, 419 Broome Street, New York, or explore the full collection at https://us.fikago.com/.
Hashtag: #FikaGO #petmobilitybrand #petstroller #petcarrier #petwagon #petkennel #petbiketrailer




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About FikaGO

FikaGO is a pet mobility brand founded in Taiwan, dedicated to crafting products that blend functionality, comfort, and modern aesthetics. With a presence across Asia and growing reach in Europe and the U.S, FikaGO is redefining everyday experiences between pets and their humans.

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Lee Kum Kee Celebrates Culinary Excellence at the Historic Hong Kong Debut of Asia’s 50 Best Restaurants 2026

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HONG KONG, CHINA – Media OutReach Newswire – 2 April 2026 – Lee Kum Kee Sauce (“Lee Kum Kee”), a global leader in sauces and condiments, proudly served as the Official Sauce and Condiment Partner for the prestigious Asia’s 50 Best Restaurants 2026 awards ceremony in Hong Kong, China. The event marked the first time the celebrated culinary award had taken place in Hong Kong, making the occasion especially significant for the city and the wider Asian dining community.

Asia’s 50 Best Restaurants Awards Ceremony 2026. Photo credit: Asia’s 50 Best Restaurant

From 23-25 March, Lee Kum Kee brought together top chefs, diverse cultures and industry communities through a range of thoughtfully curated experiences, bringing authentic Asian flavours to the global stage. As well as reaffirming the brand’s Asian roots and international perspective, its involvement reflected an enduring commitment to preserving culinary heritage and driving gastronomic innovation.

Asian Flavour Duet: A Culinary Journey Through Heritage and Innovation

Helping to build momentums for this year’s awards, Lee Kum Kee collaborated with Vicky Cheng, the acclaimed Executive Chef and owner of WING, to co-create the “Asian Flavour Duet”, a Hong Kong-style late-night supper party on 24 March. Hosted at two Hong Kong culinary landmarks, the experience unfolded in two chapters – “Paying Tribute to Heritage” and “Innovative Fusion” – and invited guests to explore the limitless possibilities of Asian flavour.

The evening began at the century-old Lin Heung Lau teahouse, a space filled with nostalgia and memories for generations of Hong Kongers. Chef Vicky reinterpreted classic Hong Kong late-night dishes using signature Lee Kum Kee sauces, while guests were immersed in the warmth of the historic venue.

(Left) Chef Vicky presents classic Hong Kong late-night dishes at Lin Heung Lau; (Right) Guests enjoying the nostalgic flavours.
(Left) Chef Vicky presents classic Hong Kong late-night dishes at Lin Heung Lau; (Right) Guests enjoying the nostalgic flavours.


The celebration then moved to Medora, Chef Vicky’s Western dining space, where an “Innovative Fusion” was revealed. He showcased his modern culinary philosophy by incorporating Lee Kum Kee sauces with contemporary techniques to create bold, unexpected dishes. Guests also enjoyed specially crafted cocktails infused with Lee Kum Kee sauces, alongside a delightful yet refined sauce-inspired gelato, demonstrating a harmonious interweaving of savoury, umami, sweetness and spice.

The multisensory journey seamlessly blended tradition with innovation, exploring the future of cuisine while highlighting Lee Kum Kee’s role as a global gateway to Asian culinary culture.

At the event, Dodie Hung, Executive Vice President – Corporate Affairs at Lee Kum Kee, commented, “Tonight, we are honoured to celebrate Hong Kong’s late‑night food culture with Chef Vicky and the global culinary community. From the legacy of Lin Heung Lau to the forward‑looking spirit of Medora, we are proud to be part of the creative journey and help showcase the depth of Asian flavours on the world stage.”

Celebrating a Gastronomic Brilliance with the Highest Climber Award Sponsored by Lee Kum Kee

During the awards ceremony on 25 March, Lee Kum Kee’s booth showcased a range of the brand’s acclaimed classic sauces and innovative products. Guests sampled specially crafted bites featuring Lee Kum Kee sauces, engaging directly with the flavours and techniques that have made the brand a trusted partner in both home and professional kitchens worldwide.

Guests taste creative canapes: beef cheek guabao and shrimp dumpling with egg white; and exchange culinary insights at the Lee Kum Kee booth.
Guests taste creative canapes: beef cheek guabao and shrimp dumpling with egg white; and exchange culinary insights at the Lee Kum Kee booth.


As part of the evening’s celebration of the region’s most exceptional culinary talents, the Highest Climber Award sponsored by Lee Kum Kee was presented to Lamdre in Beijing by Chef Park from Atomix (No.1 in North America’s 50 Best Restaurants 2025). Lambre was applauded for its pioneering plant-based dining space that promotes healthy, sustainable living while honouring Chinese biodiversity in its menus.

Lamdre claims the Highest Climber Award sponsored by Lee Kum Kee. Photo credit: Asia’s 50 Best Restaurants
Lamdre claims the Highest Climber Award sponsored by Lee Kum Kee. Photo credit: Asia’s 50 Best Restaurants


In addition, WING, led by Chef Vicky, achieved an impressive second place in 2026 Asia’s 50 Best Restaurants list. The restaurant had also previously ranked No. 11 on The World’s 50 Best Restaurants list in 2025, underscoring its continued international acclaim.

Building the Future Together: Deepening Global Partnerships

With the success of this prestigious awards ceremony in Hong Kong, China, Lee Kum Kee looks forward to deepening its collaboration with leading talents in the global culinary community. By continuing to champion Asian flavours and foster meaningful dialogue and exchange, the brand will continue to bring the spirit of Asian cuisine to kitchens and dining tables around the world.
Hashtag: #LeeKumKee #LKK

The issuer is solely responsible for the content of this announcement.

About Lee Kum Kee

Lee Kum Kee is the global gateway to Asian culinary culture, dedicated to promoting Chinese culinary culture worldwide. Since 1888, it has brought people together over joyful reunions, shared traditions and memorable meals. Beloved by consumers and chefs alike, Lee Kum Kee’s range of more than 300 sauces and condiments sparks creativity in kitchens everywhere, inspiring professional and home chefs to experiment, create and delight. Headquartered in Hong Kong, China and serving over 100 countries and regions, Lee Kum Kee’s rich heritage, unwavering commitment to quality, sustainable practices and “Constant Entrepreneurship” combine to enable superior experiences through Asian cuisine for people worldwide. For more information, please visit www.LKK.com.

About Asia’s 50 Best Restaurants

Launched in 2013, Asia’s 50 Best Restaurants aims to showcase the outstanding achievements and diverse culinary landscape of the region. The list is determined by the Asia’s 50 Best Restaurants Academy, a panel of over 350 culinary experts from across Asia who vote independently based on their specialised knowledge of the local dining scene. The Asia’s 50 Best Restaurants series includes the awards ceremony and list announcement, creating a premier networking platform for restaurateurs, media, seasoned travelers and culinary connoisseurs to celebrate the exceptional service, passion and talent in the dining industry.

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DHL Express appoints new commercial lead for Asia Pacific

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  • Herbert Vongpusanachai takes on the role of Senior Vice President for Commercial for the region, effective April 1, 2026

SINGAPORE – Media OutReach Newswire – 2 April 2026 – DHL Express, the world’s leading international express service provider, has appointed Herbert Vongpusanachai as Senior Vice President, Commercial for Asia Pacific, effective April 1, 2026. Herbert, who currently serves as Managing Director for DHL Express Thailand & Indochina, will be based in Singapore for his new role.

Herbert Vongpusanachai, Senior Vice President – Commercial for Asia Pacific, DHL Express

Herbert brings more than two decades of leadership experience within DHL Express, having successfully helmed multiple key markets across the region. He first joined the company in 2003 as Managing Director for Thailand & Indochina, later taking on leadership of Singapore in 2008, followed by Hong Kong & Macau in 2016. Since returning to lead Thailand & Indochina in 2020, he has driven sustained year‑on‑year profitable growth, transforming the cluster into one of the region’s key engines of expansion.

“Herbert has an exceptional track record of delivering strong business results while nurturing highly engaged teams across diverse markets. His deep understanding of our customers, collaborative leadership style, and ability to unearth opportunities in complex environments make him the ideal leader to drive our commercial agenda for Asia Pacific. I am confident that under his guidance, we will continue to accelerate sustainable growth across the region,” said Ken Lee, CEO for Asia Pacific, DHL Express.

In his new regional role, Herbert will shape and accelerate the commercial strategy for DHL Express across Asia Pacific by working with other functions to assess new sectors, routes and trade lanes with high potential for growth. He will focus on deepening customer engagement and supporting their expansion, while driving sustainable volume growth and advancing the adoption of new technologies to enhance commercial execution across markets. With his extensive country expertise and people‑first leadership style, Herbert is well‑positioned to support both regional and country teams in raising commercial performance to new levels.

“Asia Pacific remains an important anchor in global trade as seen in the latest DHL Global Connectedness Report, and this indicates the unwavering role of logistics to facilitate the flow of goods. With the newly introduced Heavyweight Express solution, which enables customers to ship heavyweight shipments with speed, certainty and reliability, I look forward to working alongside our talented teams to contribute to shaping the next chapter of DHL Express’s commercial success,” said Herbert Vongpusanachai, Senior Vice President – Commercial for Asia Pacific, DHL Express.

The latest DHL Global Connectedness Report shows that the region remains a major anchor of global commerce, with multiple economies rising in global connectedness rankings and Southeast Asia firmly establishing itself as a fast‑growing trade corridor. This also mirrors one of DHL Group’s strategies to better support 20 markets globally to accelerate growth; eight of them rest in Asia Pacific – underscoring the region’s critical role in DHL’s global network. As trade flows diversify and intra‑Asia integration deepens, this leadership appointment further strengthens DHL Express’s position in Asia Pacific.
Hashtag: #DHL


The issuer is solely responsible for the content of this announcement.

DHL – The logistics company for the world

DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With approximately 389,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, engineering, manufacturing & energy, auto-mobility and retail, DHL is decisively positioned as “The logistics company for the world”.

DHL is part of DHL Group. The Group generated revenues of approximately 82.9 billion euros in 2025. With sustainable business practices and a commitment to society and the environment, the Group makes a positive contribution to the world. DHL Group aims to achieve net-zero emissions logistics by 2050.

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