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FWD Hong Kong was crowned the most-awarded insurer at the Hong Kong Insurance Awards 2025, topping the industry

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Seven consecutive years of winning the “Most Innovative Product/Service Award”, demonstrating consistent product innovation; Once again receiving all digital categories, reflecting the company’s comprehensive digital success

HONG KONG SAR – Media OutReach Newswire – 24 October 2025 – FWD Hong Kong (“FWD”) is proud to announce its exceptional performance at the prestigious Hong Kong Insurance Awards 2025, securing nine accolades, including six grand awards and three top-three recognitions, leading the industry in innovation, digital transformation and social impact. This year, FWD has once again received all digital-related categories, reinforcing its undisputed leadership in digital innovation.

Ken Lau, Managing Director, Greater China and Hong Kong Chief Executive Officer, FWD said, “We are immensely proud and deeply honoured by the recognition at the Hong Kong Insurance Awards 2025. These nine awards are a powerful testament to the relentless dedication and innovative spirit of our entire FWD team, who consistently strive to put our customers first and challenge industry norms. FWD Group began trading as a publicly listed company on the Hong Kong Stock Exchange in July, marking a defining milestone. In the first half of this year, FWD Group demonstrated significant growth momentum in the Hong Kong and Macau markets, with new business annual premium equivalent (APE) more than doubling year-on-year. Furthermore, FWD Hong Kong’s financial strength rating was upgraded1. These accolades and robust business performance affirm that our customer-led and tech-enabled approach is truly changing the way people feel about insurance, showcased through our leadership in product innovation, digital marketing, talent development, and operational excellence.”

FWD Hong Kong is proud to announce its exceptional performance at the prestigious Hong Kong Insurance Awards 2025, securing nine accolades, including six grand awards and three top-three recognitions, leading the industry in innovation, digital transformation and social impact.

Customer insight recognised with “Most Innovative Product/Service Award”

The recognition underscores FWD’s sustained ability to drive product innovation, as we strive to develop solutions that bridge the protection gaps in the market and enhance accessibility.

“Crisis EasyGo Series” was awarded the grand award in the “Most Innovative Product/Service Award – Health” category. This marks the seventh consecutive year FWD’s health protection products have been acknowledged in this prestigious category, underscoring the team’s ongoing innovative mindset in developing high-quality health protection. The series offers first-in-Hong Kong solutions2 for individuals with minor chronic conditions, cancer survivors, and those who have suffered from heart diseases or stroke. It simplifies access with easy application with as few as two underwriting questions3 and no medical exam required and extends care beyond financial protection through the FWD Care ecosystem.

FWD’s “Imperial Fortune Insurance Plan” (Imperial Fortune) was awarded the grand award in the “Most Innovative Product/Service Award – Life Insurance” category. This product is a protection-oriented Indexed Universal Life plan designed for eligible professional investors, offering a first-in-Hong Kong4 uncapped crediting interest rate, high life insurance leverage, multiple guarantees, and high flexibility. It provides high-net-worth clients with a robust solution for life insurance protection and wealth growth.

Digital leadership continuously enhancing customer experience

FWD has once again received all digital-related categories this year, reinforcing its undisputed leadership in digital innovation and customer engagement. This achievement underscores the company’s consistent commitment to leading the industry’s digital transformation, leveraging technology to enhance customer experience, engagement, and operational efficiency.

FWD was recognised among the top-three in the “Excellence in Digital Transformation Award” for its innovative services powered by artificial intelligence (AI). Recognising significant market demand, FWD established a WeChat ecosystem. This ecosystem encompasses an AI platform and a ‘Video Factory’, which assist tied agents in providing personalised contents and sales strategies. The ‘Video Factory’ further empowers tied agents to create AI-powered videos in just five minutes, boosting productivity.

Furthermore, “FWD Online Go Beyond” campaign was awarded the grand award in the “Outstanding Digital Marketing Campaign Award”. This campaign strategically addresses the evolving Hong Kong insurance market, where customers demand simple, online-first experiences. The initiative has achieved remarkable results, with both website traffic and conversion rates significantly increasing, delivering a smoother and more satisfying experience for more customers.

Tech-enabled leadership in operational stability and risk management

FWD’s first-time winning for the “Outstanding Risk Management Award” recognises FWD’s ongoing commitment to strengthening its enterprise risk management framework. Its “Climate Risk Management Initiatives” align with Insurance Authority’s growing emphasis on managing climate risk, while the “Operational Resilience Programme” ensures essential service continuity under stress scenarios.

The shortlisting in the top three for the “Outstanding Claims Management Award”, affirming FWD’s efforts to maintain the highest standards of integrity and efficiency in claims processing. The team’s robust AI-powered “FWA (Fraud, Waste and Abuse)” Detection Model leverages advanced analytics to detect and prevent fraudulent activities.

FWD’s multiple accolades at the Hong Kong Insurance Awards 2025 affirm its leadership in continuous innovation, digital transformation, and community care.
FWD’s multiple accolades at the Hong Kong Insurance Awards 2025 affirm its leadership in continuous innovation, digital transformation, and community care.

Fostering professional development and community engagement

FWD Hong Kong’s success is deeply rooted in its commitment to nurturing talent, fostering professional growth, and making a positive contribution to the community.

FWD won in the “Outstanding Training & Development Award”, demonstrating FWD’s forward-thinking approach to talent development. Through diverse and internationally-minded training, FWD cultivates leaders capable of navigating future challenges.

Kenny Tai, Agency Director, won “Outstanding Community Intermediary of the Year”. He led his agency team in participating in numerous charitable activities, setting an example for FWD’s commitment to community care and inspiring colleagues to integrate social responsibility into their professional development.

Kristy Tsang, Agency Director, was recognised as a top-three finalist for “Outstanding Young Professional of the Year – Intermediary”. She leads her agency team with professionalism and an innovative spirit, and her potential as a future leader in the insurance industry is highly affirmed.

FWD’s multiple accolades at the Hong Kong Insurance Awards 2025 affirm its leadership in continuous innovation, digital transformation, and community care. Staying customer-led, FWD remains committed to providing innovative insurance products and services, investing resources in talent cultivation and community care, and changing the way people feel about insurance.

[1] FWD Group Holding Limited, according to its financial results for the first six months ended 30 June 2025.

[2] Per a comparison made on 30 Sep 2024 among the critical illness insurance plans of key insurers available in Hong Kong, FWD is the first insurance company in Hong Kong to launch a participating whole life critical illness plan with Special Disease Benefit, Life Impact Benefit and Extended Critical Medical Care Benefit for those recovered from cancer or suffered from heart diseases or stroke under simplified underwriting approach.

[3] The Insured can be covered under Crisis EasyGo – UCanCover or Crisis EasyGo – UStillCover provided that he/she passes the underwriting questions. For relevant underwriting requirements, terms and conditions, please refer to the complete underwriting questions.

[4] Per a comparison of indexed universal life products from major insurers in Hong Kong, conducted by FWD in July 2025.

Appendix – List of FWD Hong Kong’s wins:

Award categories Awards Awardees/winning items Project highlights
Most Innovative Product/Service Award – Health

(Awarded for seven consecutive years)

Grand award Crisis EasyGo Series The Crisis EasyGo Series critical illness protection plans, including UCanCover designed specifically for cancer survivors and UStillCover for those who have suffered from heart diseases or stroke, offer simplified underwriting with as few as two questions, no medical exam, lifetime coverage for up to 115 diseases, and an expanding partnership with a medical partner for professional rehabilitation support.
Most Innovative Product/Service Award – Life Insurance Grand award Imperial Fortune Insurance Plan The Imperial Fortune Insurance Plan is an indexed universal life product for eligible professional investors. Offering life protection and wealth appreciation, it strengthens FWD’s HNW offerings, addressing diverse needs in wealth growth, legacy planning, and life protection.
Outstanding Community Intermediary of the Year

(Awarded for three consecutive years)

Grand award Kenny Tai, Agency Director at FWD Kenny joined FWD in 2015, and apart from his client services, as Vice Chairman of ACT Charity Limited, he has spearheaded over 40 charitable activities, benefiting more than 8,000 beneficiaries for various causes.
Outstanding Digital Marketing Campaign Award

(Awarded for four consecutive years)

Grand award FWD Online Go Beyond FWD leverages a fully data‑driven communication strategy to focus on high‑potential target segments most likely to engage and convert. By concentrating resources and aligning with their evolving needs, it builds deeper connections that drive long‑term loyalty, sustainable growth, and increased market share.
Outstanding Risk Management Award Grand award Climate Risk Management Initiatives and Operational Resilience Programme FWD’s Climate Risk Management Initiatives and Operational Resilience Programme reinforce enterprise risk management, earning the award for strengthening governance, resilience and sustainability in a rapidly evolving regulatory and environmental landscape.
Outstanding Training & Development Award

(Awarded for four consecutive years)

Grand award ESG Development Programme FWD partners with INSEAD, Fudan University, Deloitte and EY to deliver leadership, tax planning and NextGen talent programmes, cultivating leaders, enhancing sales excellence and developing future financial planning professionals.
Excellence in Digital Transformation Award

(Awarded for five consecutive years)

Top-three finalist Digital Products:

  • WeChat Client Hub
  • Video Factory
  • Short Video Proposal
The WeChat Client Hub supports agents serving customers by enhancing engagement and team management through an AI-powered platform and social channel. The integrated ‘Video Factory’ tool further empowers agents to develop personal brands and connect with customers via WeChat.
Outstanding Claims Management Award Top-three finalist FWA (Fraud, Waste and Abuse) FWD’s AI-powered claims models generate FWA Risk Scores and Suspicious Analytical Signals, achieving 52% fraud detection and enhancing service quality and competitiveness.
Outstanding Young Professional of the Year – Intermediary Top-three finalist Kristy Tsang, Agency Director at FWD Kristy has over a decade of experience in the insurance industry, achieving Million Dollar Round Table (MDRT) qualification for 10 consecutive years, cultivating 13 MDRT members, and becoming FWD’s first Distinguished Salesperson Award (DSA) Top 5 winner. She actively promotes financial literacy, leads community service, and inspires professionalism through industry competitions.

Hashtag: #FWD

The issuer is solely responsible for the content of this announcement.

About FWD Hong Kong

FWD Hong Kong is part of the FWD Group (1828.HK), a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia.

FWD Hong Kong has been assigned strong financial ratings by international agencies. It offers life and medical insurance, employee benefits, and financial planning.

FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information about FWD Hong Kong, please visit.

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Asian Smart Medical Online Exhibition 2026: Connecting Smart Medical Suppliers with Global Buyers

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TAIPEI, TAIWAN –

Organized by AsianNet and TradeAsia (www.e-tradeasia.com), Medical Asia has been successfully facilitating international medical trade since its launch in 2024 , earning a strong reputation for high-quality participation and tangible business outcomes. In 2026, Medical Asia extends its exhibition period to strategically align with major global healthcare and medical industry events, including Medical Design & Manufacturing West, Arab Health, HIMSS Global Health Conference & Exhibition, MEDICAL JAPAN [Osaka], and Hospitalar Sao Paulo. This extended timeline enables international buyers to engage with multiple key events simultaneously, creating a more efficient and streamlined sourcing experience.

By participating in Medical Asia 2026, exhibitors can expect enhanced global exposure, broader networking opportunities, and increased potential for sustainable business growth, all while reaching a larger and more diverse international buyer base through a flexible and cost-effective hybrid exhibition model.

Medical Asia 2026 features a robust lineup of respected Taiwanese manufacturers, including industry leaders such as Perfect Medical and many more. These companies will present thousands of the latest smart medical industry products and technologies, covering a wide array of sectors crucial to modern manufacturing and production.

The event will feature an extensive selection from top manufacturers, covering categories such as Medical Devices & Clinical Equipment, Medical Supplies & Nursing Consumables, Healthcare Facility Furniture & Logistics Equipment, Emergency & Clinical Patient Monitoring Equipment, Rehabilitation & Physiotherapy Equipment / Consumables, Pharmaceutical Manufacturing, Packaging & Inspection Machinery, Medical-grade Wearables & Remote Patient Monitoring (RPM) Devices, Clinical Laboratory & IVD Analyzers, Medical-grade Materials & Components (Plastics / Rubber / Silicone, etc.), and Home Health Care Products. With thousands of the latest products, accessories, and equipment on display, the exhibition promises to be both comprehensive and highly professional. Attendees will gain valuable insights into the latest innovations and developments across the smart medical industry.

Visit the Online Exhibition:
https://www.etradeasia.com/online-show/42/Asian-Smart-Medical-Online-Exhibition-2026.html

In today’s rapidly evolving global environment, online platforms play a crucial role in breaking geographical barriers and extending marketing reach. In response to this growing demand, Medical Asia 2026 offers a comprehensive suite of innovative digital exhibition solutions, including dedicated exhibitor pages, electronic catalogs, and virtual exhibition halls. These digital tools are seamlessly integrated with TradeAsia, enabling international buyers worldwide to effortlessly discover exhibitors and explore products in depth. Through the platform, buyers can visit individual manufacturer pages, review detailed product information, submit inquiries, and communicate with exhibitors via real-time messaging. This highly interactive and user-friendly experience facilitates smooth communication, enhances buyer engagement, and fosters meaningful business connections between exhibitors and global buyers, ultimately creating valuable commercial opportunities.

TradeAsia (www.e-tradeasia.com) has been providing comprehensive B2B international trade services for buyers and sellers worldwide since 1997. With nearly three decades of industry experience, TradeAsia is recognized as one of the most established and professional global trade platforms. Today, the platform serves millions of members worldwide, featuring more than 600,000 verified suppliers and millions of up-to-date product listings across diverse industries. Every day, thousands of professional buyers from around the world use TradeAsia to source products, connect with suppliers, and explore new business opportunities. As a leading trade promotion channel in Asia, TradeAsia continues to facilitate efficient cross border trade and foster long term partnerships between global buyers and suppliers.

TradeAsia also collaborates with hundreds of trading organizations around the world to exchange marketing and promotional opportunities. As a result, suppliers who showcase their products on TradeAsia gain the chance to be featured across the publicity channels of multiple trade platforms and exhibition organizers worldwide, greatly enhancing their international visibility and marketing reach. In addition, during the period of Medical Asia 2026, promotional messages will be broadcast globally, further amplifying exposure for participating suppliers and connecting them with a wider international audience.

Hashtag: #TradeAsia

The issuer is solely responsible for the content of this announcement.

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Carbyne Fitness and IFPA Singapore Publish Study Revealing the Gender Gap Between Personal Training and Home Gyms

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SINGAPORE – Media OutReach Newswire – 3 February 2026 — A new joint study by Carbyne Fitness and IFPA Singapore has revealed a striking and persistent gender divide in Singapore’s fitness habits: while 80% of home gym users are male, over 60% of individuals actively seeking personal trainers are female.

The findings, based on Carbyne Fitness’ customer data and an online database of personal training enquiries compiled by IFPA Singapore’s personal trainers, point to two fundamentally different approaches to exercise motivation and engagement between men and women.

A Tale of Two Fitness Journeys
The data suggests that men overwhelmingly prefer self-directed fitness, buying equipment such as adjustable dumbbells, benches, and racks for home use. Women, on the other hand, are more inclined toward guided training experiences led by certified professionals.

According to Brian Chang, founder of Carbyne Fitness and IFPA Singapore, this split reveals not just gender preferences, but deeper social and psychological factors shaping how Singaporeans exercise.

“Men often see fitness as something they should be able to handle on their own, like asking for help somehow means they’re not strong enough,” said Chang. “That’s why many men would rather train themselves than work with a coach. Ladies, on the other hand, are usually more open to learning and getting guidance. They see working with a coach not as weakness, but as a smart way to improve safely and effectively.”

The Male Home Gym Boom
The pandemic sparked a surge in home gym investments, and Carbyne Fitness has been at the forefront of this trend. Its adjustable dumbbells and adjustable kettlebells have become popular among working professionals looking to save time and train efficiently at home.

Carbyne Fitness’ customer data revealed that four in five customers are male. “The home gym trend among men is here to stay,” Chang explained. “They appreciate the convenience, privacy, and long-term savings. For many, it’s not just fitness equipment, it’s a personal investment in staying strong and independent as they age.”

However, with about 58% of Carbyne Fitness customers living in HDB flats, 26% in condominiums, and 16% in landed properties, many still hold the misconception that home workouts, especially in smaller HDB or condo spaces, aren’t practical or effective. Landed property owners make up less than 5% of Singapore’s dwellings, yet account for 16% of Carbyne Fitness’ customers.

Dwelling Type National Share (SingStat) Carbyne Customer Share Index (Representation)
HDB (Public Housing) 72.0% 58.5% 0.81 (Under-indexed)
Condominiums 23.3% 25.6% 1.10 (Over-indexed)
Landed Properties 4.7% 15.9% 3.38 (Heavily Over-indexed)

“One of the most common reasons people give for not buying home gym equipment is that they ‘don’t have the space,'” said Chang. “But in reality, a proper home setup doesn’t need much room; a good pair of adjustable dumbbells and a bench can fit comfortably within just one square meter if you choose the right equipment.”

Why Women Seek Trainers
In contrast, IFPA Singapore’s training enquiries show that a majority of personal training clients are female. Of the 392 Singapore-based individuals who sought personal training, 63% were women, even though men still represent the majority of gym members nationwide.

Category Male % Female % Dominant Characteristic
Home Gym Buyers (Carbyne) 80% 20% High Autonomy
PT Seekers (IFPA) 37% 63% Guidance Seeking
Population (DOS 2025) 49.3% 50.7% Balanced

“This reflects a growing confidence among women to take charge of their fitness journey,” said Chang. “But it also shows that women tend to prioritize safety and proper form. They are more willing to invest in expert guidance rather than risk injury from unguided workouts.”

Many female clients, Chang adds, have goals that extend beyond appearance: postnatal recovery, strength for caregiving, or functional fitness for daily life.

“It’s not just about aesthetics anymore,” he said. “Women are recognizing that strength training builds long-term resilience, both physically and mentally.”

Implications for Singapore’s Fitness Industry
The gender divide uncovered by Carbyne Fitness and IFPA Singapore also points to structural gaps in how Singapore’s fitness ecosystem is organized, particularly the limited avenues for personal trainers to operate independently.

Most commercial gyms and public facilities, including ActiveSG gyms, do not permit outside personal trainers to conduct sessions within their premises. Trainers who are not employed directly by these gyms are often barred from coaching clients on-site, regardless of their certification or insurance coverage.

This restriction limits both consumer choice and career opportunities within the industry. For clients, especially women who prefer guided training but may not want to commit to an expensive gym membership, the policy creates a barrier to accessing affordable, flexible coaching. For freelance trainers, it restricts their ability to build a sustainable practice or serve niche communities such as seniors, postnatal women, or first-time exercisers.

“Many independent trainers tell us their biggest challenge isn’t finding clients; it’s finding space,” said Chang. “There’s a clear demand for affordable, accessible training environments, but the system hasn’t caught up yet.”

As a result, more trainers have turned to parks, void decks, or private studios, and a growing number of clients are exploring home-based personal training, sometimes with only a pair of resistance bands. This shift reflects broader lifestyle preferences: Singaporeans want convenience, privacy, and trust, not just a gym membership.

The study suggests that expanding access to personal training across shared and public fitness spaces could help Singapore move toward a more inclusive, community-driven fitness culture, one that empowers both male and female participants to train safely, confidently, and sustainably at every stage of life.

Volunteering for the Silver Generation
Both Carbyne Fitness and IFPA Singapore are working to build a more inclusive fitness culture through the Silver Strength volunteer program, which runs weekly strength sessions for seniors using resistance bands, adjustable dumbbells, and other small equipment at Active Ageing Centers across Singapore.

The initiative, funded by the National Youth Council, empowers older adults to stay strong, mobile, and independent, while giving volunteers the chance to make a direct impact in their communities.

“Silver Strength is more than fitness. It is about bridging intergenerational gaps and helping seniors live confidently and age with strength,” said Chang.

To sign up as a volunteer, visit getcertifiedpt.com/silver-strength.

About the Study
The gender distribution insights were derived from:

  • Carbyne Fitness customer data, representing over 1,000 unique customer interactions across Singapore between January 2024 and September 2025.
  • IFPA Singapore’s independent observation of 392 prospective client profiles compiled between October 2025 and December 2025.

While the sample sizes differ, both data sets converge on a clear narrative: Singapore’s home gym market is predominantly male, while personal training demand is female-driven.

The full research can be accessed on https://carbyne.sg/blogs/articles/revealing-the-gender-gap-between-personal-training-and-home-gyms.
Hashtag: #CarbyneFitness

The issuer is solely responsible for the content of this announcement.

About Carbyne Fitness

Carbyne Fitness is a Singapore-based fitness equipment company focused on delivering space-efficient, performance-driven home gym solutions for modern lifestyles. Best known for its space-saving gym equipment such as adjustable dumbbells and foldable treadmills, Carbyne helps professionals, families, and seniors train effectively at home without compromising on quality or safety.

Learn more at:

About IFPA Singapore

IFPA Singapore, operated by Get Certified PT, is the official Singapore operator of the International Fitness Professionals Association (IFPA), delivering internationally accredited personal training education and professional development. IFPA Singapore focuses on producing industry-ready practitioners through competency-based, real-world training.

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Luyuan Group Participates in Key Event Celebrating the 50th Anniversary of China–Thailand Diplomatic Relations, Promoting Youth Exchange

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BANGKOK, THAILAND – Media OutReach Newswire – 3 February 2026 – Since January 14, the two-week “Boundless Creativity, Youth Connection” China–Thailand Youth Cultural Exchange Series officially kicked off in Bangkok. Over 500 representatives from various sectors and university students in both countries gathered for this cross-border cultural engagement. Jointly organized by China’s Intercontinental communication center (CICC) and Chulalongkorn University, and supported by Thailand’s Ministry of Culture, Ministry of Interior, and the Office of the Prime Minister, the event serves as a robust platform for deepening youth exchange between the two nations. Luyuan Group, together with its global brand LYVA, was invited to participate, showcasing innovative products to foster cross-cultural youth engagement.

As part of the program, Luyuan Group co-launched the “Ride with Panda, Toward the Future Together” China–Thailand Youth Friendship Ride. Young participants from both countries rode Luyuan motorbike featuring the panda mascot “A Pu” through iconic Bangkok landmarks, symbolizing the vitality and enduring friendship between China and Thailand.

As an invited corporate representative, Luyuan Group donated a panda-themed motorbike to Dhurakij Pundit University, encouraging youth to document cultural and exchange stories through action. This appearance highlighted Luyuan’s commitment to social responsibility and cultural influence, while also showcasing the Group’s progress in accelerating global expansion through its brand LYVA. Currently, Luyuan’s business footprint spans over 80 countries and regions.

Looking ahead, Luyuan Group will continue to collaborate with global partners to explore new paths in green mobility and contribute to sustainable development worldwide.

In addition, the event also featured the “Gifts from China” exhibition, themed around the 50th anniversary of China–Thailand friendship. Organized with the support of the China National Arts and Crafts Society’s Pattern R&D Center, the Pattern Museum, and Qilin Co-creation, the exhibition brought together numerous Chinese heritage brands, attracting significant interest from young attendees from both countries.

Among the highlights was the debut of the “The Eight Horses of Contemporary Prosperitye” — a horse-themed pattern co-created by the Pattern Museum and artist ZHENG CHONG in celebration of the Year of the Horse — adding rich cultural depth to the event. Contemporary artworks by Xu Shanxun from Mogu Gallery, along with leading Chinese brands such as GELASIGE, Beyond Home Textiles, and Youji Jewelry, further embodied the vibrant reach of Chinese culture abroad.
Hashtag: #LuyuanGroup

The issuer is solely responsible for the content of this announcement.

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