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OPPO Find X9 Series Sets New Benchmark for Flagship Experiences with Enhanced Customer Services
One-on-One Support Reshape the Online After-Sales Experience
With more smartphone users valuing fast, efficient, convenient, and personalized after-sales services, OPPO is introducing dedicated One-on-One Support for Find X9 series users in select countries and regions, including Indonesia, Thailand, Malaysia, Singapore, the Philippines, Vietnam, and Mexico. Through online platforms including WhatsApp, Line and Zalo (Platforms may vary in different countries) , users can access real-time product and service consultations from their dedicated service butlers, who can be added to user’s contact lists via the “‘My OPPO’ app—Support—One-on-One Support” to gain instant access to direct online communication and exclusive services.
Alongside the new dedicated customer service channels, OPPO has also trained customer service butlers as experts to handle a greater range and depth of customer inquiries. All dedicated customer service butlers have an average of over five years of experience serving premium phone users and expertise in areas covering quality, complaints, and technical support. In order to deliver more professional and personalized after-sales service, butlers have also undergone OPPO Customer Service LV1 certification training and are trained to review users’ previous inquiries to improve the accuracy and relevance of suggestions and solutions. For more complex issues, service butlers can connect directly with OPPO technical engineers for feedback, with a response and solution guaranteed within twelve working hours. Service butlers can also help to streamline the offline service processes by helping to schedule appointments at service centers or arranging convenient pick-up and delivery repair services for customers unable to visit service centers in person.
In addition to helping users solve existing issues or queries, dedicated service butlers also support users in their day-to-day phone use and beyond by proactively sharing useful information like schedules for the latest system upgrades, notifications about new updates and features, practical tips, and special offers.
Digital Upgrades Support Enhanced Offline Service Experience
With customer services acting as a major touchpoint for OPPO to connect with users and elevate the brand experience, OPPO has also introduced a number of online and offline innovations to optimize the in-store experience. Through digital systems and AI-powered tools, queuing, ticketing, and notifications at OPPO service centers are now fully paperless, with users able to scan in-store QR codes to check their position in line and receive real-time updates on the status of repairs via service center screens. In countries and regions such as Indonesia, Thailand, Malaysia, Singapore, the Philippines, Vietnam, and Mexico, Find X9 series users visiting service centers will also enjoy Exclusive Priority Service including priority reception and repair services.
Together with the upgraded digital services, OPPO service centers also offer a range of customer-centric perks including complimentary beverages, snacks, phone cleaning and maintenance, and free screen protectors. Select locations also provide coffee machines and children’s toys, creating a friendlier and more relaxing environment for customers and those accompanying them as they wait.
OPPO’s Ongoing Global Commitment to Service Quality
The new premium services for Find X9 users are the latest offerings in OPPO’s commitment to raising service standards for its customers worldwide. Through its in-house service system, OPPO maintains direct control over service quality, enabling it to set unified standards and provide consistent training to assure users enjoy high-quality experiences across the globe.
With a commitment to providing the best products and services, OPPO is continually refining its after-sales experience to deliver the same level of excellence and smooth experience for which its products are universally known for. Underlining this commitment are more than 3,300 OPPO-run service centers and over 12,000 customer-facing staff across more than 70 countries and regions. Guided by its mission, “Technology for Mankind, Kindness for the World”, OPPO will continue to expand its global service footprint and deliver innovation in both products and services to help users worldwide get the most of their OPPO experience.
For specific information about the services available in different countries and regions, please visit the official OPPO Service website.
Hashtag: #OPPO
The issuer is solely responsible for the content of this announcement.
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Swiss-Belhotel International Unveils Mobile App, Advancing its Integrated Digital Ecosystem
The launch of the Swiss-Belhotel International Mobile App completes a strategic technology upgrade initiated last year, which included the implementation of a new booking engine, the transition to an enhanced website, and the introduction of an advanced Customer Relationship Management (CRM) system. With the addition of the mobile app, Swiss-Belhotel International now offers a fully connected digital ecosystem, ensuring a seamless journey from discovery to booking and beyond.
Commenting on the launch, Matthew Faull, Executive Director and Senior Vice President – Information Technology, E-commerce and Distribution, said: “The launch of the Swiss-Belhotel International Mobile App represents the completion of a carefully structured digital transformation programme. By aligning our booking engine, website, CRM and now mobile platform into one connected ecosystem, we are able to deliver a more efficient, responsive and guest-centric experience. This is not simply about technology adoption, but about creating meaningful value through integration.”
Adding to this, Priyanka Kapoor, Group Director – Sales, Marketing, Branding and Communications, said: “At the heart of this launch is our commitment to our loyal guests. The Swiss-Belhotel International Mobile App allows us to offer greater value, more personalised engagement, and exclusive member benefits. It reinforces our focus on direct relationships with our guests, ensuring they receive the best rates, the best privileges, and a seamless brand experience.”
Built around the principle of ‘One App, Many Benefits,’ the Swiss-Belhotel International Mobile App enables guests to book directly at the best available rates while unlocking exclusive member privileges. Users can easily sign up or log in to access personalised offers, ensuring that loyal guests are consistently recognised and rewarded.
More than a booking tool, the app is designed to simplify the entire travel journey, offering a streamlined, intuitive interface that enhances both convenience and engagement. By integrating its core digital platforms into a single environment, Swiss-Belhotel International strengthens its ability to deliver a consistent and elevated guest experience across all touchpoints.
As digital expectations continue to evolve, Swiss-Belhotel International remains focused on investing in technologies that enhance accessibility, strengthen guest relationships, and support long-term growth. The Swiss-Belhotel International Mobile App stands as a key step in this direction – bringing together innovation, efficiency, and guest-centricity within a single, unified platform.
Hashtag: #SwissBelhotelInternational #HospitalityTechnology #Hospitality
https://www.swiss-belhotel.com/
https://www.linkedin.com/company/swiss-belhotel-international/
https://www.facebook.com/swissbelhotel
https://www.instagram.com/swissbelhotel/
https://www.tiktok.com/@swissbelhotel
The issuer is solely responsible for the content of this announcement.
Swiss-Belhotel International
Swiss-Belhotel International operates in 20 countries, managing 165+* hotels, resorts, and projects across New Zealand, Australia, Indonesia, Asia, the Middle East, Africa, and Europe, with regional offices in Hong Kong, New Zealand, Australia, China, Indonesia, UAE, the Philippines, Vietnam, Malaysia, and Thailand. Committed to delivering world-class hospitality, the group also offers the Swiss-Belexecutive Card (SBEC), a loyalty program providing many benefits, discounts from 10% to 35% on rooms, dining, and other services, plus priority check-in, complimentary upgrades, and late check-out. No collecting points, no waiting for redemption, with the free-to-join Green Global tier, members can enjoy instant discounts from their first stay! Book stays and access special offers tailored for SBI guests and SBEC members through the Swiss-Belhotel International App – available in App Store and Google Play Store. Stay connected with us on Facebook, LinkedIn, Instagram, and TikTok for the latest updates and exclusive benefits. Visit swiss-belhotel.com for more information.
*Numbers may fluctuate
From September 2025 to April 2026, the program combined consistent distributions with practical assistance. During this time, more than 1,700 food boxes were delivered, helping ensure access to essential nutrition for elderly residents.
The initiative also included healthcare support. Around 300 people received vision checks, with 152 of them receiving eyeglasses based on the results. In addition, approximately 300 people received medicines each month, supporting the management of common health conditions.
Additional assistance included the distribution of first aid kits, hygiene kits, and prepared meals, helping cover both daily needs and immediate care.
Members of the Olymptrade community also took part in the initiative, joining two distribution days to help with the process and spend time with elderly residents.
The eight-month program marks an important milestone in the partnership, but not its conclusion. Olymptrade plans to continue supporting local communities through similar initiatives, guided by a simple principle: Care that counts.
Hashtag: #Olymptrade
The issuer is solely responsible for the content of this announcement.
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Paymentology and Change Financial join forces to fast-track next-generation payments in Australia
The collaboration combines Paymentology’s cloud-first processing platform with Change Financial’s local BIN sponsorship, regulatory expertise and in-market presence – enabling fintechs, digital banks and programme managers to launch and scale debit, credit and prepaid programmes more efficiently in the Australian market.
Change Financial is a Mastercard Principal Issuer in Australia, providing local scheme connectivity and compliance support. Together with Paymentology’s real-time, multi-cloud processing infrastructure, the partnership creates a streamlined pathway for fintechs looking to enter or expand in the country.
Australia represents one of the world’s most advanced digital payments markets. The national payments market was valued at USD 849.1 billion in 2025 and is projected to reach USD 1.35 trillion by 2034, growing at a CAGR of 5.09% between 2026 and 2034. Cards and mobile wallets now sit at the centre of everyday transactions, as digital adoption continues to accelerate. Australians made approximately AUD 160 billion in mobile wallet payments in the past year alone, with billions of transactions recorded annually, highlighting strong demand for digital-first, contactless and mobile-enabled payment experiences.
Minh Ha Truong, Head of Growth Asia Pacific at Paymentology commented: “Australia is one of the most sophisticated payments ecosystems globally, with strong consumer adoption of digital, contactless and mobile-first experiences. By partnering with Change Financial, we’re combining next-generation issuing infrastructure with trusted local BIN sponsorship and expertise, unlocking faster payment method adoption for fintechs and helping them scale confidently in the Australian market.”
Change Financial brings deep experience supporting fintechs and financial institutions through local sponsorship, scheme relationships and programme enablement.
Jennifer Mateer, Chief Commercial Officer at Change Financial added: “We collaborate closely with fintechs and programme managers every day to launch innovative payment solutions with speed and confidence. Our partnership with Paymentology combines our local market expertise with global-scale issuing infrastructure, enabling innovators to accelerate time to market and deliver compelling card payment experiences to Australian consumers and businesses.”
Hashtag: #Paymentology #Fintech
The issuer is solely responsible for the content of this announcement.
About Paymentology
Paymentology is the leading next-generation issuer processor, empowering fintechs, digital banks and retail banks to effortlessly launch and manage innovative payment solutions on a global scale. The company drives greater customer choice and value through easy-to-use, integrated platforms and services that help clients to disrupt the status quo, accelerate time to market, and achieve growth.
With a superior multi-cloud platform offering a vast global footprint, and enhanced real-time data, Paymentology distinguishes itself as a leader in the payments industry. Its team of payments experts, with deep local market knowledge, operates across 50 countries and 14 time zones, providing 24/7 support. Paymentology is deeply committed to expanding financial inclusion globally, changing lives and positively impacting the communities in which it operates.
For more information, visit https://www.Paymentology.com.
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