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TDCX Founder and CEO, Laurent Junique, named Businessman of the Year; launches new venture to help enterprises navigate complexity and unlock full potential of AI
- Chemin is a key pillar in enabling TDCX to tap $1 trillion AI services opportunity
- Brings together more than 50 technologists from 18 countries to accelerate AI adoption
SINGAPORE – Media OutReach Newswire – 22 May 2025 – Mr. Laurent Junique, Founder and Chief Executive Officer of TDCX, a leading global business process outsourcing (BPO) company for technology and blue-chip companies, was today named the Businessman of the Year at the Singapore Business Awards (SBA) 2025.
This is the second time TDCX has been honored at the Awards, with the company clinching the Enterprise Award in 2021/2022.
Mr Junique was recognized for his bold vision to create a world-class customer experience company in 1995, at a time when outsourcing in Asia was still uncharted territory. Thirty years on, TDCX is a global leader present in more than 16 geographies with more than 20,000 employees.
Mr Junique said, “Winning the Businessman of the Year award is incredibly humbling. I’m truly grateful to everyone who’s helped and inspired me along the journey. I want to share this recognition with our amazing team, and my wonderful wife and family who’ve supported me through it all.
“This recognition comes at an important juncture for us. Not only is it a moment for everyone at TDCX to celebrate our bravery in aiming for what seemed impossible when we first started, but also our resilience in the face of challenges and relentless pursuit of excellence. As technology rapidly reshapes the customer experience (CX) space, we’re evolving too, expanding beyond CX into AI services. This strategic move allows us to increase our total addressable market from $500 billion to over $1 trillion.”
Chemin: Simplifying the future of AI
To that end, TDCX has launched Chemin, an AI enablement company that helps businesses adopt and scale AI with clarity and confidence. Chemin, which means “path” in French, was established to solve the challenges companies face in AI implementation by charting a smarter, more systematic course for AI integration, simplifying a journey often marked by complexity and confusion.
While the Generative AI (GenAI) market is projected to reach $1.3 trillion by 2032[1], companies are still struggling to operationalize it. Up to seven in 10 companies[2] struggle to integrate GenAI with existing systems and workflows, while 63 per cent lack confidence in their data management practices for AI[3]. It has also been predicted that through 2026, almost two-thirds of AI projects will be abandoned if there is no quality data to support it[4] — highlighting the importance of data preparation and technical integration in successful enterprise AI adoption.
At its core, Chemin is built to solve the key barriers to successful AI adoption: fragmented data, lack of integration capabilities, and limited access to AI expertise. The company offers comprehensive support in data sourcing and transformation, model refinement and training, and workflow design to help businesses accelerate their AI implementation journey.
Chemin’s access to a vast network of industry specialists, such as robotics researchers, genomics experts and PhD professionals, coupled with its proprietary industry-specific data sets enable it to help enterprises accelerate their AI adoption journey.
A proven track record and global capabilities
The launch of Chemin builds on TDCX’s forays into AI enablement, with its earlier tie-up with SUPA, a GenAI-powered data labeling company. The company has more than 50 specialists trained in large language models (LLMs) and data engineers based in labs across more than 18 countries. The team has completed more than 20 pilots — ranging from medical ultrasound annotation to enhancing data quality for design-to-code training in startup environments.
Chemin, backed by TDCX’s strong balance sheet and decades of experience, is well-positioned to accelerate AI adoption for clients by providing the infrastructure, expertise, and end-to-end support needed to scale AI effectively.
Promotes internal talent to lead Chemin
TDCX has appointed Ms. Lianne Dehaye, Senior Vice President, to lead Chemin. Ms. Dehaye’s strong grasp of AI technologies and strong track record of driving innovation provides her with a keen understanding of how AI can transform business operations. Her practical, results-driven solutions approach has also seen her help clients successfully navigate their AI transformation journeys.
Mr. Junique, said, “Lianne has been integral to helping our clients integrate AI into their CX strategy. What sets her apart is her ability to demystify complex AI concepts and translate them into clear, actionable steps that drive real business impact. Her leadership will be key as Chemin continues to help organizations scale AI with confidence and clarity.”
Ms. Dehaye, said, “AI is a tremendous opportunity for businesses, but turning potential into performance is where many fall short. Implementation takes discipline, focus, and the right expertise. This is especially tough for traditional businesses and small- and medium-sized enterprises, which lack the expertise and resources to help them.
“At Chemin, our mission is to guide companies through the complexity of AI adoption. Drawing on TDCX’s decades of helping companies leverage technology for superior CX outcomes, we help organizations build a clear roadmap, from defining outcomes to training models and scaling solutions that deliver real impact.”
The launch of Chemin is the latest in TDCX’s corporate milestones, the most recent being the acquisition of Open Access BPO.
The Singapore Business Awards (SBA) is jointly organised by The Business Times, a business daily published by SPH Media Limited, and DHL, the global market leader of the international express and logistics industry. SBA has grown in stature to become Singapore’s most prestigious accolades in the business and corporate sectors.
Hashtag: #TDCX
https://www.tdcx.com
https://www.linkedin.com/company/tdcxgroup/
The issuer is solely responsible for the content of this announcement.
About TDCX
Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.
With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.
About Chemin
Chemin is an AI-enablement company that empowers businesses to realize their AI ambitions. Specializing in large language models (LLMs), Chemin helps companies move faster, think bigger, and build smarter with clean data, cutting-edge infrastructure, and expert talent across 18 countries.
Chemin’s access to a vast network of industry specialists such as PhD level professionals provides companies with an edge in their AI-adoption journey. With a blend of human insight and machine intelligence, Chemin makes it possible to scale AI safely and meaningfully. For more information, visit www.chemin.com.
Media OutReach
New Documentary A MONA LISA OBSESSION from Discovery to debut December 14 in Southeast Asia
Owned by Frank Huang, an art collector and Taiwanese technology leader from Taiwan, this depiction of the Mona Lisa from his private collection adds a unique perspective to the ongoing conversation surrounding one of Leonardo da Vinci’s most iconic works.
The Mona Lisa has long captivated the world with her enigmatic smile and mysterious gaze – over centuries, many artistic interpretations inspired by the Mona Lisa have emerged, with scholars discovering more hidden details and subtle symbols, fueling the fascination of the original painting.
Catch A Mona Lisa Obsession in Southeast Asia on the Discovery Channel, Thursday, December 11, 2025 at 7:10 PM SGT and on Discovery Asia on Sunday, December 14 at 9:00 PM SGT.
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The issuer is solely responsible for the content of this announcement.
About Discovery Channel
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Financial Stress Keeps Singapore Awake, while Overall Well-Being in APAC Lags Behind Global Peers
Promotion of exercise culture and therapy may boost physical and mental health
The Singapore report of the Cigna Healthcare International Health Study 2025, released today encompasses more than 11,000 respondents across 13 markets, including 1,000 in Singapore and 4,000 across the Asia-Pacific region. The study reveals that physical, mental and financial well-being are the three aspects prioritized by Singapore residents. However, financial well-being is ranked the lowest with almost four in 10 (39%) rating their financial health as “fair” or “poor”.
Raymond Ng, CEO & Country Manager, Cigna Healthcare Singapore & Australia said: “Health and vitality are key to building resilient communities. It promises the well-being of our workforce and enables us to grow and prosper as a society. While vitality and well-being levels held firm among Singapore residents, more needs to be done in today’s uncertain environment to tackle stressors that can negatively impact their physical and mental well-being.”
The key indicators of vitality and well-being in Singapore are as follows:
| Vitality Score | Overall Well-Being
(% rating as “excellent” or “very good”)
|
Top Three Areas of Well-Being
(% rating as “excellent” or “very good” in 2025) |
| 2025: 61.2
2024: 61.4 |
2025: 34%
2024: 33% |
Family well-being: 44%
Mental well-being: 36% Physical well-being: 34% |
On a regional level, overall well-being in Asia Pacific lags behind the global average, with less than three in 10 (28%) Asia-Pacific respondents rating their overall well-being as “excellent” or “very good”, compared to four in 10 (41%) globally. While physical and mental well-being are the two most important aspects of well-being for respondents globally, financial well-being is more important for those in Asia Pacific, coming in as the third most important aspect. With financial well-being remaining the weakest aspect across the globe, there is a pressing need for governments and organizations to render support to address financial concerns.
Robert Peat, Chief Executive Officer, Asia Pacific, Cigna Healthcare said: “Asia Pacific continues to be one of the fastest growing regions in the world. To sustain this momentum, communities and employers need to recognize that healthy people are the foundation of a healthy economy and implement measures to close the gaps in their well-being.”
Sleepless in Singapore: Financial stress as the sleep killer
While mental well-being in Singapore remains stable with more than a third of respondents rating it as “excellent” or “very good” this year, eight in 10 (79%) respondents are stressed. Their greatest stressors are the current cost of living (53%); uncertainty about the future (47%); and personal finance (43%).
Stress affects more than mental and emotional health and can have huge implications on physical well-being. Our study reveals that disrupted sleep is the most common effect of stress among respondents in the nation, with close to half (48%) of respondents who are stressed reporting this effect, compared to 38% regionally.
Therapy remains underused by Singapore respondents. Despite nearly half (49%) of respondents reporting being negatively impacted by poor mental health, nearly nine in 10 (89%) say they did not receive counselling or therapy in the past 12 months, with 77% believing they do not need it. Given the impacts of stress and poor mental health on physical and overall well-being, more efforts are needed to raise awareness about the benefits of therapy and destigmatize seeking help.
Exercise culture runs strong in Singapore
More than a quarter (26%) of respondents in Singapore rate their exercise habits as “excellent” or “very good”.
When asked how they manage their weight, two-thirds (66%) said they exercise regularly, higher than the Asia-Pacific average of 61%; with only 4% of Singapore respondents turning to medication for weight management. The findings underscore a relatively strong exercise culture and the prioritization of healthy habits among those living in the nation. Communities and organizations may leverage the growing fitness trend to enhance physical well-being.
Cautious optimism around AI in healthcare
Close to half (47%) of Singapore respondents are positive about the impact of AI on healthcare, with 45% expecting it will reduce wait times within three years. This could have an outsized impact in Singapore, as respondents here are 29% more likely to have delayed or avoided getting care due to concern with wait times than their regional counterparts.
Additionally, almost half of Singapore respondents (48%) mention a reduction in human interaction as an expected change with the advent of AI. The challenge ahead is striking the right balance between efficiency and empathy.
The full findings of the report are available here.
Hashtag: #CignaHealthcare #CignaHealthcareInternationalHealthStudy #Health #Wellness #Wellbeing
https://www.cigna.com.sg/
https://www.linkedin.com/company/cigna-singapore/
https://www.facebook.com/cignasg/
https://www.instagram.com/cignasg/
The issuer is solely responsible for the content of this announcement.
Cigna Healthcare Singapore
Cigna Healthcare is a division of The Cigna Group, a global health company committed to creating a better future built on the health and vitality of every individual and every community. Cigna Healthcare is a health benefits provider that advocates for better health through every stage of life. We guide our customers through the healthcare system, empowering them with the information and insight they need to make the best choices for improving their health and vitality.
Cigna Healthcare Singapore is a strong believer of total health and wellness and prides itself on delivering personalized solutions for the health of our clients and customers. To achieve this, Cigna Healthcare Singapore works as one global team and in close partnership with its customers, network providers and communities to understand and address their diverse needs. Learn more at www.cigna.com.sg
The JESSICA Beauty and Wellness Awards celebrate excellence across luxury beauty, healthcare and wellness. It is one of the most recognized beauty industry awards in Hong Kong. The organizer, JESSICA, is a major lifestyle and media company. For over 25 years, JESSICA has been reporting on fashion, lifestyle and business, as one of the most trustworthy and influential media sources in Hong Kong.
“We’re incredibly fortunate to win this new, Best AI Slimming Award with JESSICA,” said the spokesperson for SWISS REJU. “Our goal was to provide our guests with top medical aesthetic technologies. Platforms like BTL EXION and INDIBA, are exactly the type of top medical technologies which SWISS REJU is heavily investing in. The breathtaking results powered by AI, reflect the endless possibilities new technologies can bring to the beauty and slimming field”
The JESSICA Beauty and Wellness Awards is extremely selective and has a rigorous nominations and editorial selection process. Only brands that have been proven to provide genuine service and excellent results are eligible to compete. Amongst the Winners this year, are Australian organic brand “CANVAS” and Japanese household name “Panasonic VITALIFT” beauty appliances.
SWISS REJU, with its heavy investment in new and prestigious technologies such as INDIBA (recently approved in Europe under the Medical Device Regulation), offers a seamless blend of traditional wellness and innovation, allowing guests to experience what many considered to be one of the most effective slimming treatments in Hong Kong. INDIBA with its trademark Proionic 448khz technology, is loved by the Top 1% most influential users in the world, amongst them European royalties, celebrity footballers and international singers.
The recognition of this major annual Award, reaffirms SWISS REJU’s commitment to exceptional technology. It is the 12th annual award won by the brand, representing a new record.
SWISS REJU and integrative power of cutting edge technologies
SWISS REJU’s trademarked “K-Lipolysis” body contouring program offers winning technologies including INDIBA, BTL EXION, Winback, ATP LIPO X, amongst others. It is the unique contouring solution beauty lovers are craving for.
Hashtag: #SWISSREJU #熱光溶脂
http://www.reju.hkThe issuer is solely responsible for the content of this announcement.
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