Media OutReach
Techcombank: “Change Banking, Change Lives”— A Case Study and Blueprint for Platform-Led Growth
Modernizing banking with the Backbase Engagement Banking Platform
HANOI, VIETNAM – Media OutReach Newswire – 19 December 2024 – Backbase, the creator of the Engagement Banking Platform has released an in-depth video case study showcasing Techcombank (TCB), Vietnam’s second-largest private bank and fifth largest by asset size, and its transformation of both retail and business banking. Using Backbase’s Engagement Banking Platform, Techcombank has redefined banking by delivering personalized, humanized experiences at scale while achieving rapid growth and operational efficiency.
Key highlights include:
- Overall Impact: Achieved consistent double-digit growth year-on-year, scaling operations to support millions of customers without increasing headcount, and driving significant efficiencies.
- Retail Banking: Acquired over 2 million new customers digitally in 2023, with digital banking channels contributing more than 50% of total savings and investments. The app has maintained a 4.8-star rating with over 200,000 customer reviews, showcasing customer satisfaction and adoption. Weekly feature releases highlight the unparalleled speed of innovation.
- Business Banking: Delivered an award-winning corporate banking platform, rated 4.9 stars, enabling 90% of payment transactions via mobile and reducing account opening times to just 30 minutes.
Behind the Transformation
Techcombank’s leadership emphasized the importance of selecting a platform that enables creativity and adaptability to meet constantly evolving customer needs. Backbase’s Engagement Banking Platform offered the dual advantages of scalability and freedom—freedom to integrate with existing systems, build differentiated journeys, and test innovations without being constrained by legacy limitations.
Leadership and Vision
Under the guidance of Pranav Seth, Chief Digital Officer, and Mukesh Pilania, EVP and Head of Digital Banking, Techcombank focused on delivering experiences tailored to Vietnam’s diverse customer base. Pranav shared, “We never wanted to pick a product that would limit us in terms of the creativity in meeting evolving customer needs. As much as possible, we leverage out-of-the-box capabilities we can get from the platform but every time there’s a difference needed, we have built our technical capabilities and collaboration with Backbase for our team to modify the platform to achieve exactly what we envision.”
Strategic Importance for the Banking Sector
Techcombank’s transformation sets a benchmark for modernization in retail and business banking, demonstrating how customer-centric strategies can drive both engagement, preference, and growth. For banks across Asia, this journey offers a blueprint for achieving sustainable success in a rapidly evolving industry.
Watch Techcombank’s success story video here.
Hashtag: #Backbase, #digitalbanking, #engagementbanking, #retailbanking, #omnichannelbanking, #businessbanking, #corporatebanking, #smebanking
https://www.backbase.com
https://www.linkedin.com/company/backbase/
The issuer is solely responsible for the content of this announcement.
Backbase
Backbase is on a mission to re-architect banking around the customer.
Backbase created the Backbase Engagement Banking Platform – a unified platform with the customer at the center, empowering banks to accelerate their digital transformation. From customer onboarding to servicing, loyalty, and loan origination, our single platform — open and frictionless, with ready-to-go apps — improves every aspect of the customer experience. Built from the ground up with the customer at the heart, our Engagement Banking Platform easily plugs into existing core banking systems and comes pre-integrated with the latest fintechs so financial institutions can innovate at scale.
Industry analysts Gartner, Omdia, and IDC continuously recognize Backbase’s category leadership position. Over 120 financial institutions around the world have embraced the Backbase Engagement Banking Platform. In APAC, the customers we serve include ABBANK, BDO Unibank, Bank of the Philippine Islands, China Bank, EastWest Bank, HDFC Bank, JudoBank, OCB, Techcombank, and TPBank.
Backbase is a privately funded fintech company, founded in 2003 in Amsterdam (Global HQ), with regional offices in Singapore (APAC HQ), Atlanta (Americas HQ), and operations in Australia, India, Indonesia, Malaysia, Philippines, Thailand, Vietnam, Latin America, and the UK.
Techcombank
Vietnam Technological and Commercial Joint Stock Bank (Techcombank) is one of the largest joint stock banks in Vietnam, and a leading bank in Asia, with a vision to Change Banking, Change Lives. The Bank pursues a proven customer-centric strategy in providing a broad range of retail and corporate banking solutions and services to help financially empower its customers. Techcombank has 13.4 million retail and corporate customers, which it serves through a market-leading digital banking platform and mobile app, and an extensive network of transaction service outlets at locations across Vietnam. The Bank’s ecosystem approach, co-created through partnerships in multiple key economic sectors, adds further scale and differentiation in one of the fastest growing markets in the world. Techcombank is rated A+ by FiinRatings, Ba3 by Moody’s and BB- by S&P, which is the highest among Vietnam joint stock commercial banks.
Media OutReach
Divineway Fengshui Announces the Launch of Master Louis Cheung’s Book on Taoist Divine Magic
Offline Book Launch Event
Date: 12 January 2025 (Sunday)
Time: 3pm to 6pm
Venue: Divineway Fengshui Gallery, 374 Joo Chiat Road, Singapore 427619
Online Book Launch Webinar
Date: 19 January 2025 (Sunday)
Time: 2pm to 3:30pm
Platform: Facebook (Details to be announced)
About the Book
An Introduction to Divine Magic explores Liu Ren Divine Magic, a Taoist tradition. The book provides a detailed overview of its principles and practices, presenting them in a manner accessible to a wide audience. Key features include:
- A comprehensive explanation of Divine Magic and its role in achieving balance and harmony.
- Practical guidance for integrating these principles into daily life.
- Clarifications on common misconceptions related to Taoist rituals.
With its engaging and informative content, the book is a informative resource for readers seeking to enhance their understanding of Taoist practices. By delving into the roots of Liu Ren Divine Magic, it bridges the ancient and modern worlds, offering practical applications for today’s challenges.
The book is available at Divineway Fengshui Gallery and will be distributed through major bookshops and online platforms, priced at S$27.00 (excluding GST). It can also be purchased at Kinokuniya, Popular, and Amazon.
Hashtag: #book #fengshui
https://divineway.com/
https://www.linkedin.com/company/divineway-fengshui/
https://www.facebook.com/divinewayinc
https://www.instagram.com/divinewayinc
https://www.tiktok.com/@divinewayfengshui
The issuer is solely responsible for the content of this announcement.
About Divineway Fengshui
Founded in 2004 by Master Louis Cheung, Divineway Fengshui provides services rooted in traditional Chinese and Taoist principles, including Bazi readings, Feng Shui audits, and Taoist rituals. The organisation emphasises the importance of understanding ancient practices while adapting them to contemporary contexts.
Divineway Fengshui has gradually expanded its offerings to cater to a wider range of needs, aiming to make these traditional methods relevant and practical in today’s world. The focus remains on supporting individuals and families in creating harmonious and balanced environments.
Quotes
“Through this book, I aim to provide an introduction to Divine Magic and its relevance to personal and spiritual growth” says Master Louis Cheung. “It reflects my engagement with Taoist traditions and their application to everyday life”.
Master Louis Cheung explores Liu Ren Divine Magic with a focus on clarity and accessibility. His work offers readers an opportunity to deepen their understanding of this ancient art within a modern framework.
Media OutReach
Prince Foundation Partners Again with NTU PEAK ASEAN Program to Address Development Challenges
The students, participating in the NTU PEAK ASEAN Program, conducted field research and developed solutions for two main challenges: improving education access in underserved areas and creating mentorship programs for young entrepreneurs.
The NTU PEAK ASEAN program is designed to develop leadership and problem-solving skills among its students through experiential learning in host countries in Southeast Asia and beyond. Participants create solutions for socio-economic issues while collaborating with local organizations.
“Education is the cornerstone of sustainable development and transformative change,” said Gabriel Tan, Chief Communications Officer of Prince Holding Group and Head of Prince Foundation. “By collaborating with NTU students, we are bridging nations and generations to tackle pressing challenges.”
The foundation, which serves as the philanthropic arm of Prince Holding Group, one of Cambodia’s leading business groups, provided mentors to help students develop recommendations based on local needs while incorporating regional best practices.
Desmond Woo, Deputy Director of NTU Singapore’s Career and Attachment Office, said the Foundation gave students valuable experience addressing real-world problems.
“The Foundation’s guidance and resources have been instrumental in equipping students to deliver innovative, practical solutions that align with Cambodia’s aspirations for growth and development,” Woo said.
The program aligns with the Cambodian government’s development goals and reflects Prince Foundation’s focus on education, healthcare and community service initiatives.
This marks the second time Prince Foundation has hosted the NTU PEAK ASEAN Program in Cambodia, with the first time in 2022.
Hashtag: #PrinceFoundation #NTU #Education
The issuer is solely responsible for the content of this announcement.
About Prince Foundation
Prince Foundation, founded in 2015, is one of Cambodia’s leading philanthropic foundations. A member of Prince Holding Group, one of the largest business groups in Cambodia, the Foundation works with local communities to build thriving living and working environments that elevate people’s well-being and livelihoods, guided by the vision: “Together, Building a Better Future for Cambodia.”
Focusing on education and youth development, healthcare, and community engagement initiatives, Prince Foundation collaborates with partners to deliver sustainable programs that create opportunities for Cambodia’s youth, build community resilience, and contribute to sustainable infrastructure.
The Foundation’s flagship projects include the Chen Zhi Scholarship, which offers full scholarships, stipends, internships, and job opportunities to 400 Cambodian university students over seven years, and Prince Horology, a state-of-the-art facility where aspiring Cambodian watchmakers learn the art of Swiss-style watchmaking. Since its inception, Prince Foundation has launched more than 250 philanthropic initiatives, benefiting over 1.5 million people and providing donations exceeding US$17 million.
A Clinically-Proven Solution for Better Sleep Amid Rising Insomnia Rates in Hong Kong
HONG KONG SAR – Media OutReach Newswire – 8 January 2025 – Chemill Pharma Ltd., an innovative health technologies company, is proud to announce the launch of SnoozZ, a unique fast-acting sleep formula designed to address growing problem of poor sleep. With a commitment to providing effective healthcare solutions, Chemill Pharma aims to help individuals overcome the growing issue of sleep disturbances in Hong Kong and across Asia.
Recent survey indicates that approximately **74% of Hong Kong residents report poor sleep quality, with **39.4% experiencing insomnia. Factors contributing to this alarming trend include high levels of stress, long working hours, and lifestyle choices such as excessive screen time and irregular sleep patterns. Women are particularly affected, often reporting poorer sleep quality than men. The impact of these sleep issues extends beyond individual well-being, contributing to broader public health concerns such as anxiety and depression.
SnoozZ is formulated with clinically proven ingredients (Melatonin 5 mg & Chamomile 35 mg) that promote relaxation and support restful sleep. The patented OD-EffTabs technology behind SnoozZ ensures quick onset, allowing users to drift into a peaceful slumber within 30 minutes of consumption. This innovative product is not only safe and effective but also non-addictive and sugar-free, making it suitable for a wide range of consumers.
“As we continue to face lifestyle-related health challenges, our commitment at Chemill Pharma is to develop innovative solutions that positively impact quality of life. The quality of our sleep directly impacts the quality of our life and performance in all areas” said Ray Tejsinghani, CEO of Chemill Pharma Ltd. “With the launch of SnoozZ, we are excited to offer a product that addresses the critical need for better sleep in our communities.”
SnoozZ is designed for anyone struggling with sleeplessness, whether due to work stress, travel disruptions, or busy lifestyles. Its travel-friendly packaging makes it easy to carry and use anytime, anywhere.
SnoozZ is now exclusively available in Hong Kong through our partnership with Mannings, the leading retailer for health and beauty products. You can find SnoozZ at Mannings’ physical stores and online, as well as on Chemill Pharma’s own online platform. For business inquiries regarding other markets, please contact us directly at [email protected].
Chemill Pharma Ltd. remains dedicated to advancing healthcare through innovative products that empower individuals to lead healthier lives. With the introduction of SnoozZ, the company reinforces its mission to provide affordable and effective health solutions tailored to the needs of modern society.
**For more information about SnoozZ and other innovative health technologies from Chemill Pharma Ltd., please visit www.snoozz.net
Hashtag: #ChemillPharma #Snoozz #insomnia #sleepaidssupplement #troublesleeping #OD-Efftabs #healthysleep #sleepless #goodsleepquality #healthysleepinghabits #melatonin #chamomile #patentedOD-EffTabs #reducestress #improvesleepquality
https://snoozz.net/
https://www.facebook.com/snoozzhk
https://www.instagram.com/p/DEFJ8wZOB9y/
The issuer is solely responsible for the content of this announcement.
Chemill Pharma (HK) Ltd
Chemill Pharma Ltd. is a pharmaceutical company committed to enhancing quality of life by developing innovative healthcare solutions for social and lifestyle issues. With a focus on affordability and accessibility, Chemill strives to meet the evolving health needs of communities worldwide.
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