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Zoho Launches Zia LLM and Deepens AI Portfolio with Prebuilt Agents, Custom Agent Builder, MCP, and Marketplace

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Homegrown, Business-Optimized Technology Addresses Needs for Developers and End Users While Enhancing Platform Capabilities

SINGAPORE – Media OutReach Newswire – 28 July 2025 – Zoho Corporation, a global technology company, announced additional investments and offerings in AI, including Zia LLM, a proprietary large language model; Zia Agents, with 25+ ready-to-deploy AI-powered agents available in Agent Marketplace; Zia Agent Studio, a no-code agent builder; and a model context protocol (MCP) server to open up Zoho’s vast library of actions to third-party agents. These capabilities and investments are designed to help organizations fully realize and maximize the value of contextual, assistive and agentic AI technology. Immediately impacting daily workflows for diverse roles and use cases, Zoho’s latest AI developments deliver operational and financial efficiencies across entire organizations.

The Zia Agent studio is now fully prompt-based. Agents built by users can be deployed autonomously, triggered through button click or rule-based automation, or summoned within customer conversations.

“Zia LLM is a unique Enterprise LLM, this investment furthers Zoho’s longstanding aim to build foundational technology focused on protection of customer data, breadth and depth of capabilities, and value,” says Gibu Mathew, VP and GM of Zoho APAC. “Because Zoho’s AI initiatives are developed internally, we are able to provide customers with cutting-edge tool sets without compromising data privacy and organizational flexibility, democratizing the latest technology on a global scale. For businesses, AI needs data integration at a DNA level, the Zoho platform is built with exactly that future and vision.”

Zia LLM, Built from the Ground Up and Optimized for Business

Zoho has launched its own large language model, Zia LLM, built completely in-house by leveraging NVIDIA’s AI accelerated computing platform. Trained with Zoho product use cases in mind—ranging from structured data extraction, summarization, RAG, and code generation—Zia LLM is comprised of three models with 1.3 billion, 2.6 billion and 7 billion parameters, each separately trained and optimized for contextual applicability that benchmark competitively against comparable open source models in the market. The three models allow Zoho to always optimize the right model for the right user context, striking the proper balance between power and resource management. This focus on right-sizing the model is an ongoing development strategy for Zoho.

In addition to Zia LLM, Zoho is announcing two proprietary Automatic Speech Recognition (ASR) models for speech-to-text conversion for both English and Hindi. Optimized to perform on a low computer load without compromising on accuracy, the models benchmark up to 75% better than comparable models across standard tests. Language support for additional languages will be coming in the future.

While Zoho supports many LLM integrations for users, including ChatGPT, Llama, and DeepSeek, Zia LLM continues Zoho’s commitment to data privacy by allowing customers to keep their data on Zoho servers, leveraging the latest AI capabilities without sending their data to AI cloud providers.

Zia LLM will be deployed across Zoho’s data centers in the US, India, and Europe. The model is currently testing for internal use cases across Zoho’s broad app portfolio, and will be available for customer use in coming months.

Effective Native AI Agents Ready for Use

To enable immediate adoption of agentic technology, Zoho has developed a roster of AI agents contextually baked right into its products. These agents can be used across various business activities, handling relevant actions based on real-life organizational roles (including sales development, customer support, and account management).

Agents available today include:

  1. New Version of Ask Zia: The latest version of Zoho’s platform-wide conversational AI assistant, Ask Zia‘s new BI skills are tailored to data engineers, analysts, and data scientists, yet supports any user within an organization. Ask Zia is now equipped with capabilities that directly address the unique pain points faced by each persona, whether it’s building end-to-end data pipelines for engineers, analyzing data, creating reports and dashboards in an interactive conversation mode for analysts, or helping to jump start building ML models for data scientists.
  2. Customer Service Agent: With the ability to process incoming customer requests, understand the context behind them, and either answer them directly or triage them to a human rep, the Customer Service Agent for Zoho Desk provides an efficient yet reliable first line of assistance, paving the way for quicker responses and resolutions.

AI Agent Studio and Marketplace

First announced earlier in 2025, Zoho has further simplified the Zia Agent Studio experience to be fully prompt-based (with the option to use low-code) and include ready-made access to over 700 actions across Zoho’s products. Agents built by users can be deployed autonomously, triggered through button click or rule-based automation, or summoned within customer conversations.

At the time of deployment, an agent can also be provisioned as a digital employee. Digital Employees respect defined user access permissions, maintaining the same permissions structures already defined within the organization. Admins are able to perform behavioral audits as well as performance and impact analyses on Digital Employees, ensuring that every agent is working as effectively as possible and within clear guardrails.

Zoho Marketplace, which supplies over 2500 reliable extensions and integrations for Zoho users, now houses the Agent Marketplace, a dedicated section for AI agents that can be deployed by customers quickly. Ecosystem partners, ISVs, and individual developers will soon be able to create agents and host them on the Zia Agents Marketplace, further simplifying the adoption of agentic technology by organizations.

Some pre-built agents created with Zia Agent Studio (and available on the Zia Agent Marketplace) are:

  1. Revenue Growth Specialist: Uncovers opportunities for upsell and cross-sell across existing customers, recommending the best marketing approach for each customer.
  2. Deal Analyzer: Analyze deals and provide insights such as win probability, next best action, and follow-up suggestions.
  3. Candidate Screener: Intelligently identifies and ranks the most suitable candidates for a specific job opening based on role requirements, skills, experience, and other key attributes.

Zoho will continue to add more pre-built agents to the Agent Marketplace over time to cover several valuable core and utility use cases across various business functions. The full list of available agents can be found under Additional Documentation.

With over 55 applications across one ecosystem, users can build agents to meet their organization’s every need, no matter how specific. With Zia Agent Studio, Zoho users have access to the same tools as Zoho’s developers, ensuring that any agent a customer dreams of can be created with ease.

Interoperability with MCP

Zoho has adopted the model context protocol (MCP), offering its own MCP server with a rich action library across several applications, allowing any MCP client to tap into data and actions from various Zoho apps while respecting the customer’s defined permission structures.

Zoho’s MCP server has a library of actions from more than 15 Zoho applications exposed during Early Access. With Zoho Flow, third party tools are also exposed. Additional Zoho applications will be onboarded in the coming months. Furthermore, Zoho Analytics now offers support for a local MCP server.

Roadmap

In the short term, Zoho will regularly scale Zia LLM’s model sizes, starting with the first of several planned parameter increases by the end of 2025. Future planned releases include expanding the available languages used by the speech-to-text model, beginning with languages spoken primarily across Europe and India, as well as the introduction of a reasoning language model (RLM).

Additional skills will be added to Ask Zia, allowing it to act as an assistant to Finance teams and Customer Support teams, with more skills added in the future.

Support for the Agent2Agent (A2A) protocol will be implemented, allowing for Zia Agents to interact and collaborate with each other, as well as collaborate with agents on other platforms.

Additional Documentation

Zia Agent Marketplace – Full list of available agents at launch

Disclaimer

All trademarks, product names, and company names cited herein are the property of their respective owners.

Availability and Pricing

Zia LLM will be available to Zoho customers in the coming months. Zia Agents, Zia Agent Studio, Agent Marketplace, and Zoho MCP Server are being rolled out to customers who are currently on the early access waiting list. General availability for these offerings is expected towards the end of 2025. Zoho expects to study the usage patterns of these customers across use cases, industries, geographical regions, and sizes during this early access phase. A pricing structure for these offerings can be expected at the time of general availability.

Zoho Artificial Intelligence Differentiation

Zoho is committed to designing and incorporating artificial intelligence guided by the principles of customer privacy and value. Our generic AI models across contextual, assistive, and agentic AI, are not trained on consumer data and do not retain customer information. Zoho builds AI tools with usefulness in mind, striking a balance between providing AI technology that assists workers while right-sizing models that don’t require burdening consumers with additional costs.

Hashtag: #zoho


The issuer is solely responsible for the content of this announcement.

About Zoho

With 55+ apps in nearly every major business category, Zoho Corporation is one of the world’s most prolific technology companies. Zoho is privately held and profitable with more than 18,000 employees globally with headquarters in Austin, Texas and international headquarters in Chennai, India. Zoho APAC HQ is located in Singapore. For more information, please visit:

Zoho respects user privacy and does not have an ad-revenue model in any part of its business, including its free products. The company owns and operates its data centers, ensuring complete oversight of customer data, privacy, and security. More than 100 million users around the world, across hundreds of thousands of companies, rely on Zoho everyday to run their businesses, including Zoho itself. For more information, please visit:

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Lambency Detailing Expands Its Footprint with New Bukit Batok Outlet, Growing Its Presence to Serve More Drivers Across Singapore

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22/01/2026

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SINGAPORE – Media OutReach Newswire – 22 January 2026 – Lambency Detailing, a name trusted by car owners across Singapore for its commitment to exceptional automotive care, is marking a significant new chapter. The company has officially opened its second outlet at WCEGA Plaza in Bukit Batok, making professional car grooming more accessible to clients in the west, just as demand is set to surge for Chinese New Year.

Recognised as the Sgcarmart Star Merchant from 2021 to 2026 and a SONAX Authorised Premium Detailer, Lambency Detailing blends world-class German technology with unrivalled workmanship. Led by IDA-certified professionals, the team brings deep technical knowledge and a long-standing reputation for transparent, quality service to every appointment. This expansion into Bukit Batok is a natural step forward for a company whose sole mission has always been to provide every car owner with peace of mind, fair pricing, and genuine care in a welcoming, no-pressure environment.

With the opening of its Bukit Batok outlet, Lambency Detailing is also introducing an expanded menu of services to meet the evolving needs of car enthusiasts and owners of premium vehicles. Launching in 2026, the team will offer dry ice treatment for gentle, effective cleaning without water or harsh chemicals, professional car spray painting using top-grade materials to restore any vehicle’s finish to showroom brilliance, to safeguard paintwork against chips, scratches, and environmental harm for the long term. It should be noted that advanced services such as dry ice treatment and professional spray painting are available exclusively at the Ubi outlet, where the team is equipped with the specialised technology and facilities required for these precision-driven solutions.

Lambency Detailing’s journey began with one simple frustration: the belief that car owners in Singapore should not have to compromise on price, quality, or service. Through years of refinement and the support of like-minded car owners, the company has grown into a centre of technical excellence, where clients receive truly personalised before-and-after care. Today, Lambency Detailing’s experience and dedication can be found at both of its conveniently located centres — its flagship Ubi outlet serving Singapore’s automotive hub in the east, and the newly opened Bukit Batok outlet at WCEGA Plaza for the west — ensuring that more drivers can embrace their festive journeys with vehicles that look and feel their absolute best.

“Our new Bukit Batok outlet represents a fresh chapter of growth for Lambency Detailing. By extending our presence to the west, we are doubling down on our commitment to technical excellence. We want our customers to experience a higher standard of transparency and quality as we evolve our service offerings for 2026,” says Matthew Lim, Director of Quantum Globe Pte Ltd, the company behind Lambency Detailing.

For this Chinese New Year and beyond, Lambency Detailing is ready to help every car owner drive forward with confidence, value, and peace of mind. Whether you are a first-time car owner or a collector of luxury vehicles, the Lambency promise remains the same: quality workmanship, honest pricing, and dedicated care at every step.

For appointments and more information, visit https://lambencydetailing.com/.

END

Lambency Detailing Locations:

  • Bukit Batok Outlet (Now Open)

1 Bukit Batok Crescent, #03-22 WCEGA Plaza, Singapore 658064
Tel: +65 8070 9008

  • Ubi Outlet

53 Ubi Avenue 1, #01-31 Paya Ubi Industrial Park, Singapore 408934
Tel: +65 9658 5808
Hashtag: #LambencyDetailing

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Paul Chan attends the World Economic Forum Annual Meeting in Switzerland; spotlights Hong Kong’s advantages as an international hub for trade and finance

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21/01/2026

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HONG KONG SAR – Media OutReach Newswire – 21 January 2026 – Paul Chan, Financial Secretary of the Hong Kong Special Administrative Region (HKSAR), has joined about 3,000 world leaders attending the 56th Annual Meeting of the World Economic Forum (WEF) in Davos, Switzerland (January 19-23). During the WEF Annual Meeting 2026, themed “A Spirit of Dialogue”, Mr Chan attends, speaks and joins discussions at several keynote meetings, luncheons and dinners. He also meets with political, business and financial leaders to brief them on the latest situation in Hong Kong as well as the city’s new opportunities.

Mr Chan attended a breakfast reception hosted by virtual asset enterprise Animoca Brands, headquartered in Hong Kong, yesterday (January 20). Speaking at the meeting, Mr Chan said that Hong Kong adopts a proactive yet prudent approach to the development of digital assets guided by the principle of “same activity, same risk, same regulation” to promote responsible and sustainable market development. Since 2023, Hong Kong has issued licences to 11 virtual asset trading platforms, and a licensing regime for stablecoins is expected to be launched later this year. The Financial Secretary also noted the HKSAR Government’s leadership role in promoting tokenisation, including the issuance of three batches of tokenised green bonds amounting to around US$2.1 billion.

Mr Chan also engaged with a number of officials from different economies and regional organisations attending the WEF Annual Meeting, including Deputy Prime Minister and the Minister of Finance of Thailand, Mr Ekniti Nitithanprapas; the Secretary-General of the Cooperation Council for the Arab States of the Gulf, Mr Jasem Mohamed Albudaiwi; the Minister of Investment and Foreign Trade of Egypt, Mr Hassan El Khatib; and the State Secretary for International Finance at the Federal Department of Finance of Switzerland, Ms Daniela Stoffel. They exchanged views on the global political and economic landscape and issues of mutual concern, and explored opportunities to strengthen collaboration in areas such as trade, finance, industry development and digital transformation.

During a meeting with the Director-General of the World Trade Organization (WTO), Dr Ngozi Okonjo-Iweala, Mr Chan reiterated that Hong Kong, China firmly supports free trade and multilateralism, and expressed support for the WTO’s efforts to pursue reforms in response to current global challenges, with a view to enhancing its agility in addressing emerging issues in international trade.

HKSAR’s Financial Secretary Paul Chan (right) meets with the Director-General of the World Trade Organization, Dr Ngozi Okonjo-Iweala, in Davos, Switzerland

On arriving Davos (January 19), Mr Chan began his visit programme by meeting with the Minister of Economy of the Sultanate of Oman, H.E. Dr Said Mohammed Al-Saqri. During the meeting, the two sides discussed ways to deepen mutually beneficial cooperation in areas such as finance, trade, green transformation and industrial development.

Mr Chan said that Hong Kong’s advantages as a “super connector” could support Oman’s transitioning from an oil-driven growth model towards a more diversified economic structure. He said that Hong Kong could facilitate Chinese Mainland and Hong Kong enterprises to invest in Oman to support its infrastructure and industrial development. At the same time, Hong Kong’s status as an international financial centre in Asia could provide Omani enterprises with an ideal platform for fundraising and financing, as well as offshore Renminbi investment and risk management products.

Mr Chan will continue his programme in Davos, including participating at the 2026 Davos-Caixin CEO Luncheon and the “How to Finance Decarbonization?” session of the WEF Annual Meeting, before returning to Hong Kong on January 24 morning.


Hashtag: #hongkong #brandhongkong #WEF #internationalhub #trade #finance





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2026 Functional Food & Wellness Summit Successfully Concludes

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1 day ago

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21/01/2026

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BANGKOK, THAILAND – Media OutReach Newswire – 21 January 2026 – On January 21, 2026, the two-day 2026 Functional Food & Wellness Summit (FFWS 2026) successfully concluded in Bangkok, Thailand. As an flagship annual event and benchmark hub in the global functional food sector, especially across the Asia-Pacific region, the summit fulfills the core mission of linking top global industrial resources and guiding the industry’s innovative development.

It gathered over 150 industry elites from more than 20 countries and regions, including China, Canada, the U.S., France, Italy, Spain, Australia, Thailand, Japan, Malaysia, India, Singapore, and Indonesia. Among them were core decision-makers and R&D leaders from global giants such as FeiHe, Morinaga, Mead Johnson, Suntory, Yili Group, Meiji, Amway, Health & Happiness (H&H), Mengniu Dairy, Rousselot, and Sirio. They engaged in in-depth discussions and precise resource matching around key industrial topics like policy compliance, technological innovation, and market expansion, consolidating consensus and injecting strong momentum for the high-quality advancement of the global functional food industry.

The summit was jointly guided by authoritative institutions, including the International Probiotics Association (IPA), the Asean Alliance of Health Supplement Associations（AAHSA）, the Malaysian Dietary Supplements Association (MADSA), the Japan Health Business Media, the Expert Nutraceutical Advocacy Council (ENAC®), and Coherent Market Insights. FeiHe served as the Diamond Sponsor, Morinaga as the Gold Sponsor, and Rousselot as the Presentation Sponsor.

During the two-day sessions, nearly 30 industry leaders delivered professional insights. George Paraskevakos, Executive Director of the International Probiotics Association, deeply interpreted the trends and challenges of microbiome innovation from the perspective and practice of the IPA. Pichit Pongsukvechkul, immediate Past President of Health Food and Supplements Association, detailed the latest regulatory dynamics of health products and functional foods in ASEAN, offering practical guidance for enterprises’ cross-border layout. Sandeep Gupta, Chief Founder of the Expert Nutraceutical Advocacy Council, focused on the overseas expansion paths of Indian and global nutraceutical brands, providing ideas for enterprises to tap into international markets. Leading businesses including Amway, Meiji, H&H and FeiHe delivered high-value keynote speeches at the conference, and the conference also arranged panel discussions focusing on core topics, which sparked a wealth of insightful ideas centering on hot issues such as technological innovation, market trends and compliance development.

The 2026 Functional Food & Wellness Industry Awards Ceremony drew wide attention. Centering on ingredient innovation, product R&D, and technological breakthroughs, the organizing committee honored outstanding businesses and products in niche tracks such as gut health, maternal and infant nutrition, bone health, immune protection, blood sugar management, sports nutrition, cognitive function, digestive health, and anti-aging, setting industry benchmarks. Representatives of winning businesses stated that the awards are recognition of their products and technologies, and will further inspire them to deepen innovation and enhance product quality and core competitiveness.

Fresh Milk Protein Ingredient Technology Innovation Award-Liquid Milk Protein-Heilongjiang Feihe Dairy Co., Ltd.

Breast Milk-Adapted Formula Technology Innovation Award-AceKid Plus Genugro Growing-up Formula-Heilongjiang Feihe Dairy Co., Ltd.

Annual Cognitive Function Product Award-Bifidobacterium breve MCC1274-Morinaga

Annual Probiotic Innovation for Glycemic Control Product Award-Mengniu Yourui Antangdun Probiotic Powder-Mengniu Dairy

Annual Probiotic Product Award-Biobor PROBIOTICS GUMMY BEARS- Biobor Health （Guangdong) Co., Ltd.

Annual Gold Award for Gut Health-Yili Health Science Changshi Probiotic Freeze-Dried Powder-Yili Group

Annual Liver Health Product Award-BElixz LIVCORE-BE International

Annual Immune Protection Excellence Award-Mengniu Yourui Huangjin Protein Powder-Mengniu Dairy

Annual Technological Innovation Pioneer Award-Mengniu Ruibuen EnZhi Infant Formula Milk Powder，Mengniu Ruibuen QinYi Infant Formula Milk Powder，Mengniu Ruibuen ChuAi Niu Niu Infant Formula Milk Powder-Mengniu Dairy

Annual Bone and Joint Health Product Award-Biobor D3+K2+Ca GUMMIES- Biobor Health （Guangdong) Co., Ltd.

Active Nutrient & Fresh Ingredient Formula Technology Innovation Excellence Award-Qicui Infant Formula Milk Powder, Jicui Infant Formula Milk Powder-Heilongjiang Feihe Dairy Co., Ltd.

Excellence Award for Infant & Toddler Fresh Formula Rice Cereal-Feihe Platinum Formula Rice Cereal-Heilongjiang Feihe Dairy Co., Ltd.

Annual Digestive Health Ingredient Award-SIRIO Apple Cider Vinegar AppOtics®-Sirio Pharma

Annual Gold Award for Protein Quality-Yili Health Science Immunoglobulin Protein Powder-Yili Group

Annual Technological Innovation Pioneer Award-Tribiosynsis®-Chambio

Annual Popular Product Flavor Award-Mengniu Yourui Selenium-Enriched High-Calcium Goat Milk Powder-Mengniu Dairy

Annual Bone and Joint Health Product Award-Mengniu Yimibaba Probiotic Drops-Mengniu Dairy

Annual Immune Function Product Award-BElixz SHIRUTO-BE International

New Generation Lactose-Free Milk Protein Innovation Breakthrough Award-FIRMUS Ranch Milk Protein Nutritional Powder-Heilongjiang Feihe Dairy Co., Ltd.

Active Nutrient & Fresh Ingredient Formula Technology Innovation Excellence Award-AceKid Optigrow Powdered Milk Drink-Heilongjiang Feihe Dairy Co., Ltd.

Annual Sports Nutrition Product Award-Biobor OXYPEAK GUMMIES- Biobor Health （Guangdong) Co., Ltd.

Innovation Gold Award for Bone Health-Bone Energy Formula Milk Powder-Yili Group

Annual Vision & Eye Health Product Award-BElixz I-VXION -BE International

Annual Healthy Snack Innovation Award -Mengniu Yimibaba Nutritional Milk Tablet，Mengniu Yimibaba Growth Nutritional Bar-Mengniu Dairy

Annual Health Protection Product Award-MeadJohnson AGIJOY Immunoglobulin Bovine Colostrum Powder-Mead Johnson

Breast Milk-Adapted Formula Technology Innovation Award-Qicui Infant Formula Milk Powder, Jicui Infant Formula Milk Powder-Heilongjiang Feihe Dairy Co., Ltd.

Musculoskeletal Health Innovation Award-Feihe Aiben Small Molecule Milk Protein Special Dietary Powder Series-Heilongjiang Feihe Dairy Co., Ltd.

Annual Cognitive Function Product Award-Biobor DHA GUMMIES- Biobor Health （Guangdong) Co., Ltd.

Gold Award for Blood Glucose Health-Digestible Sugar Milk Powder-Yili Group

Annual Weight Management Product Award-Mengniu Sosodaily Probiotic Powder Platinum Edition/Luxury Gold Edition -Mengniu Dairy

Infant Clinical Evidence Early Life Nutrition Excellence Award-Qicui Infant Formula Milk Powder, Jicui Infant Formula Milk Powder, Zhuorui Infant Formula Milk Powder-Heilongjiang Feihe Dairy Co., Ltd.

Excellence Product Award for Children’s Active Immune Protein-Feihe Lactoferrin Nutritional Powder-Heilongjiang Feihe Dairy Co., Ltd.

Annual Healthy Ageing Nutrition Ingredient Award-SIRTMAX-Tokiwa Phytochemical Co., Ltd.

Innovation Gold Award for Joint Health-Bone Energy Gold Formula Milk Powder-Yili Group

Annual Temperature-Controlled Freshness Locking & Native Nutrition Dual Excellence Innovation Award-Mengniu Pure Milk Powder -Mengniu Dairy

Arjun, the representative from Amway, said: “This summit featured a rich and diverse agenda, covering hot topics such as product R&D, marketing, and compliance, and provided a diverse and professional communication platform for participants from all sectors of the industry.”

Richard, the speaker from Meiji, mentioned that this was the first time he had attended such an industry summit on behalf of the company, and he stated plainly that the experience was highly rewarding and educatiional. He added that the summit had brought together top players in the industry, and many guest speakers delivered presentations with substantive content and profound insights, which offered significant practical reference value.

Solange Henoud, Vice-President Regulatory & Compliance of Lallemand Health Solutions, commented: “The event features numerous interactive sessions that enable in-depth communication and experience sharing. Through thematic discussions, roundtables, and other segments, we gained a comprehensive understanding of the latest developments in the functional food and nutrition health sector.”

After the summit, the FFWS Organizing Committee announced that it will confirm and release the date and venue of the 2027 Functional Food & Wellness Summit and subsequent related activities later this year. Please stay tuned for updates.

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