Feature/OPED How AI, Automation, and Trusted Data Are Shaping Next-Generation Customer Service April 24, 2024 Business Post Contributor By Linda Saunders Customer service is in a state of flux. As budgets and staffing levels increase, so do customer expectations, keeping efficiency critical Read More
Technology Trusted AI Needs Human at the Helm March 8, 2024 Business Post Contributor By Linda Saunders AI promises to make our jobs easier, our work more productive, and our businesses more valuable. New research from Slack finds Read More
Technology Why Integrating Apps, Democratising Automation Should be Cornerstone of Every IT Strategy February 9, 2024 Business Post Contributor By Linda Saunders As businesses look to transform the AI world, the demand for AI and automation tools is growing, intensifying the pressure on Read More