Salesforce reports that Cyber Week is expected to drive $311 billion in global sales as consumers eagerly await holiday deals, with the use of AI and...
By Aduragbemi Omiyale An American cloud-based software firm, Salesforce, has introduced agentic lifecycle management tools to automate Agentforce testing, prototype agents in secure Sandbox environments, and...
By Aduragbemi Omiyale A new report from Salesforce has revealed that only 11 per cent of Chief Information Officers (CIOs) have fully implemented Artificial Intelligence. In...
By Aduragbemi Omiyale Though the adoption of artificial intelligence (AI) is growing by the day, business owners and organisations still nurse some resentment against it because...
By Modupe Gbadeyanka Salesforce has introduced a chatbot with the ability to understand and take action on a broad range of service issues without pre-programmed scenarios....
Salesforce, the global leader in AI CRM (Customer Relationship Management) has showcased the transformative power of its latest AI and cloud-based solutions to customers, partners and...
By Modupe Gbadeyanka An innovative solution to help government employees automate administrative tasks and provide faster service to constituents has been introduced by Salesforce. The trusted...
Salesforce’s new digital skills survey shows that the vast majority of global workers think skills are more important than education qualifications or career background. Most people leaders (98%)...
By Modupe Gbadeyanka A new customisable, conversational, and generative AI assistant for CRM, Einstein Copilot, has been launched by Salesforce. The system was unveiled at the...
By Modupe Gbadeyanka A new solution to help electric, gas, and water utilities increase customer participation in clean energy programmes has been introduced by Salesforce. The...
