By Ursula Fear Is AI coming for your job, or is it already working beside you? As its use becomes more routine, artificial intelligence is looking...
By Modupe Gbadeyanka To address shrinking workforces and rising client expectations, Salesforce has introduced a platform known as Agentforce for Financial Services. It is embedded with...
By Linda Saunders Generative AI has transformed how people interact with technology through prompts, and the next frontier promises an even greater impact. As organisations refine...
By Modupe Gbadeyanka A report released by Salesforce has revealed that about $1.2 trillion was used for shopping across the globe during the just-concluded Christmas and...
Salesforce reports that Cyber Week is expected to drive $311 billion in global sales as consumers eagerly await holiday deals, with the use of AI and...
By Aduragbemi Omiyale An American cloud-based software firm, Salesforce, has introduced agentic lifecycle management tools to automate Agentforce testing, prototype agents in secure Sandbox environments, and...
By Aduragbemi Omiyale A new report from Salesforce has revealed that only 11 per cent of Chief Information Officers (CIOs) have fully implemented Artificial Intelligence. In...
By Aduragbemi Omiyale Though the adoption of artificial intelligence (AI) is growing by the day, business owners and organisations still nurse some resentment against it because...
By Modupe Gbadeyanka Salesforce has introduced a chatbot with the ability to understand and take action on a broad range of service issues without pre-programmed scenarios....
Salesforce, the global leader in AI CRM (Customer Relationship Management) has showcased the transformative power of its latest AI and cloud-based solutions to customers, partners and...
