11% of CIOs Fully Implement AI Amid Data, Security Concerns
Aduragbemi Omiyale By Aduragbemi Omiyale A new report from Salesforce has revealed that only 11 per cent of Chief Information…
Salesforce
AI Adoption: Businesses Express Worry Over Trust, Ethics, Data Security
By Aduragbemi Omiyale Though the adoption of artificial intelligence (AI) is growing by the day, business owners and…
Salesforce Unveils Einstein Service Agent Chatbot
Modupe Gbadeyanka By Modupe Gbadeyanka Salesforce has introduced a chatbot with the ability to understand and take action on a…
Salesforce South Africa Accelerates Growth Plans
Business Post Contributor Salesforce, the global leader in AI CRM (Customer Relationship Management) has showcased the transformative power of its latest…
Salesforce Introduces Tool to Boost Government Service Delivery
By Modupe Gbadeyanka An innovative solution to help government employees automate administrative tasks and provide faster service to…
Only 1 in 10 Global Workers Have In-Demand AI Skills—Study
Salesforce’s new digital skills survey shows that the vast majority of global workers think skills are more important…
Salesforce Unveils Conversational AI Assistant Einstein Copilot
By Modupe Gbadeyanka A new customisable, conversational, and generative AI assistant for CRM, Einstein Copilot, has been launched…
Salesforce Introduces Clean Energy Programme Management
By Modupe Gbadeyanka A new solution to help electric, gas, and water utilities increase customer participation in clean…
Salesforce Rolls Out Slack AI
Salesforce has launched Slack AI, a trusted and intuitive generative AI experience available natively in Slack, where work…
Why Integrating Apps, Democratising Automation Should be Cornerstone of Every IT Strategy
By Linda Saunders As businesses look to transform the AI world, the demand for AI and automation tools…