By Modupe Gbadeyanka An innovative solution to help government employees automate administrative tasks and provide faster service to constituents has been introduced by Salesforce.
Salesforce’s new digital skills survey shows that the vast majority of global workers think skills are more important than education qualifications or career background. Most people
By Modupe Gbadeyanka A new customisable, conversational, and generative AI assistant for CRM, Einstein Copilot, has been launched by Salesforce. The system was unveiled
By Modupe Gbadeyanka A new solution to help electric, gas, and water utilities increase customer participation in clean energy programmes has been introduced by
Salesforce has launched Slack AI, a trusted and intuitive generative AI experience available natively in Slack, where work happens. Customers can easily tap into
The 2023 holiday shopping season saw the highest average discount rate since 2020 and an increase in AI-influenced purchases. Based on the digital shopping
By Modupe Gbadeyanka Salesforce and Amazon Web Services (AWS) have expanded their strategic partnership, deepening product integrations across data and artificial intelligence (AI). The
By Zuko Mdwaba Generative AI is revolutionising the way we live and work. Across industries, leaders and users alike are experimenting and tapping into