Technology
9mobile Thrills Customers With Easy Self-Service Unbarring Portal
By Dipo Olowookere
After getting feedback from its customers as to the stress they go through because of the directive of the federal government to bar all outgoing calls of mobile phone subscribers who failed to link their SIM cards to their National Identity Numbers (NIN) within the stipulated period, 9mobile has introduced an easy self-service unbarring portal for GSM network users to unbar their lines on the internet.
The mobile network operator explained in a statement that the NIN web linking service will save customers the hassles of queuing endlessly to link their NIN.
The Director of Customer Care at 9mobile, Mr Ehimare Omoike, explained that this initiative was introduced after the company “realised the frustrations of people trying to unbar their lines.”
Mr Omoike stated that the telco “came up with the unique initiative that will enable them to regain the use of their lines as quickly as possible.”
He described 9mobile as “a caring network and are always on the lookout to make the lives of our customers easier and better.”
According to the customer-friendly telecommunication company, customers who cannot make calls because of the new policy just have to access the portal to unbar their lines linking them with the NINs from the comfort of their homes or offices.
“The customer enters the received OTP and proceeds to enter their NIN in the Enter NIN/Image Capture. Start the camera, select capture to proceed, and click on the Next button.
“You get a successful status update message. Your NIN and selfie image are verified, and your line is unbarred within six hours,” he explained.
By Modupe Gbadeyanka
The goal of an innovative biometrics tech firm, iiDENTIFii, to expand its operations across Africa is coming to fruition as it has obtained a funding package worth $15 million for this purpose.
iiDENTIFii is a world leader in biometric authentication. Its advanced face authentication technology securely authenticates users within seconds via their cellphones or PCs.
The company operates across several industry verticals and its services are used by the largest pan-African banks, insurers and mining houses for customer and employee authentication.
Its customers include Standard Bank, ABSA Bank, and Investec Bank. Investors in the round alongside Arise are growth-stage private equity firm Sanari Capital and veteran US tech entrepreneur Bill Spruill.
The major contributor of the new $15 million injection was an African investment company, Arise, whose cornerstone investors include Rabobank Partnerships, Norfund, NorFinance and FMO.
In a statement, iiDENTIFii said it would use this investment to fund its expansion across Africa, especially at a time cybercrime within the financial sector is a growing threat to the continent.
The consequences of attackers exploiting security vulnerabilities are particularly severe for financial services and banking apps that process sensitive financial information.
The use of iiDENTIFii’s biometric authentication to protect access to this sensitive financial information makes iiDENTIFii’s solution an integral part of financial inclusion, digital inclusion, and identity inclusion on the continent.
“I’m incredibly proud of our engineering team and our growth as a company over the past three years,” says iiDENTIFii Founder and CEO, Gur Geva. “This investment validates our central business thesis that we are the preferred partner for enterprise-grade identity in Africa. We’re excited to put the investment to work as we close in on our goal of authenticating every face in Africa. With this new funding and the networks of Arise, Sanari, and Bill – we confidently continue our mission of stopping identity theft in Africa.”
“In addition to complementing Arise’s portfolio of bank investments across Sub-Saharan Africa, this investment heralds our foray into the African fintech market,” says Arise CEO Gavin Tipper. “We are excited about our partnership with iiDENTIFii, which will allow us to offer their unique technology to banks in Sub-Saharan Africa, strengthening digital anti-money laundering practices and advancing financial inclusion.”
“At Sanari, we place a strong emphasis on digital and human enablement to unlock business potential,” says Sihle Gumede of Sanari Capital. “iiDENTIFii is, therefore, a great addition to our investment portfolio and we look forward to being part of its ongoing growth journey. We are excited about co-creating a scalable and sustainable pan-African biometrics business.”
“As an entrepreneur and investor, I’ve had a significant amount of experience with transformative technology,” says Bill Spruill “The work being done by iiDENTIFii is particularly exciting and I am excited to see the impact it has on the African continent.”
iiDENTIFii recently won KPMG’s Tech Innovator in Africa award and will compete for the global title in Lisbon, Portugal in November 2022. It has previously, amongst other awards, won MTN App of the Year and Microsoft Independent Software Vendor (ISV) Partner of the Year.
By Adedapo Adesanya
The number of financial phishing attempts in the African regions increased significantly with Nigeria recording a 79 per cent jump in the second quarter of the year.
According to Kaspersky’s Financial Cyberthreats report, attacks in the financial sector are becoming increasingly corporate-oriented and shifting away from consumers as banks, payment systems, and e-commerce websites were attacked massively.
Imperfections in the transition to remote/hybrid work continue to pose a huge threat to businesses. On top of that, economic issues caused by the pandemic have further aggravated the problem. Driven by poverty and unemployment, cybercriminals have continually intensified malicious activities against customers and bank infrastructure.
Financial phishing is a deceptive way of stealing information and is gaining momentum in the region. Phishing is a type of online fraud where the scammer sends fake alerts from banks, e-pay systems and other organisations to trick consumers into sharing their financial details.
The alerts sent by the scammer can be related to loss of data, update credentials or system breakdown, which results in theft of passwords, credit card numbers, bank account details and other confidential information.
According to the Kaspersky telemetry, in Q2 of 2022, a total of 61,344 financial phishing attacks aimed at organisations were detected, an increase of 79 per cent compared to the first quarter.
Giving a breakdown, the largest share of attacks was mostly directed at e-commerce websites with 52 per cent, with payment systems hit by 42 per cent, while banks received about 6 per cent.
It was higher in Kenya, one of Africa’s booming economies, as a total of 100,192 financial phishing attacks aimed at organisations were detected in Kenya, a 201 per cent increase compared to Q1.
The largest share of attacks was directed at e-commerce websites (58 per cent), with banks (21 per cent) and payment systems (also 21 per cent).
Speaking on the report, Mr Emad Haffar, Head of Technical Experts at Kaspersky, said, “A life without the Internet is strange to us. So much so that our financial life is now digital. This is the magic of digitisation. But we also need to be aware of an unprecedented wave of challenges.
“Financial threats are one such challenge which is becoming more advanced in exploiting human behaviour and will only continue to grow. Businesses trying to stay ahead of such evolving, complex cyberattacks should make fraud prevention a focal point to control fraud transactions, eventually reduce fraud risk in the future and avoid reputation damage.”
Kaspersky highlighted certain recommendations to help businesses stay ahead of financial threats and phishing attacks, including companies needing to educate employees as they are considered the first line of cyber defence. This needs to be a continuous learning experience as well as teaching them about the red flags they need to keep an eye out for.
Similarly, organisations need to extend the dos and don’ts of cybersecurity to customers to protect themselves against phishing fraud.
It called on companies to capitalise on the Kaspersky Fraud Prevention solution, which proactively analyses and detects whether a customer’s device is infected with malware in real time.
Organisations were also charged to rely on Kaspersky Threat Intelligence to increase visibility and feed their security operations with advanced insights.
By Adedapo Adesanya
WhatsApp is rolling out a new feature that allows users to share a direct link to a call, just as it is planning to allow up to 32 users during a call session in a move that can see the Meta-owned platform rival other platforms.
The Call Links feature will start appearing on WhatsApp this week and can be accessed through a banner at the top of the Calls tab. WhatsApp users who want to try the Call Link feature will need the latest version of the app, which can be updated through the app store.
Mr Mark Zuckerberg, CEO of Meta, while announcing the feature on Facebook, said WhatsApp users will be able to share a link to a call with “a single tap.”
The ability to share a call link with up to 32 users was teased in April during the announcement of another upcoming feature, WhatsApp Communities.
The WhatsApp Call Links feature will support both audio and video calls. Mr Zuckerberg also confirmed that encrypted video calling is currently being tested for group calls with up to 32 people, which is notable, as WhatsApp currently caps video calls at eight users.
The expanded call capacity sets up WhatsApp as a competitor for Google Meet, Microsoft Teams, or Zoom. These rival offerings have a far greater caller capacity (100 for Google and Microsoft Teams and 300 for Zoom).
However, they include restrictions like call duration for free accounts and might not be the first choice for the billions of people already chatting for free on WhatsApp.
WhatsApp did not mention any restrictions on call duration, which could place it as one of the best free video calling applications for smaller teams and personal networks once the feature is widely available.
