Connect with us

Technology

Charting the Course of AI in Nigeria’s Business Terrain

Published

on

olumide balogun

By Olumide Balogun

In the bustling markets of Lagos, a remarkable transformation is underway. A local logistics company, once struggling with efficiency, has now streamlined its entire operation using AI-driven solutions. This is a glimpse into the broader canvas of Africa where Artificial Intelligence (AI) is rapidly becoming a cornerstone for business innovation.

Across the continent, from the tech hubs of Nairobi to the vibrant streets of Accra, AI is no longer a distant concept but a present-day tool reshaping the way businesses operate and grow. Enterprises of all sizes are tapping into AI to enhance their processes, improve customer experiences, and unlock new growth potential.

Recently, Google brought together industry leaders from leading organisations such as MTN, FirstBank, and Kuda to explore the integration and impact of AI in African businesses. The discussions brought into focus the immediate relevance of AI, emphasising that its value lies not just in preparing for future challenges but in providing practical solutions for the pressing needs of today’s market.

Fola Olatunji-David, representing the Nigerian Minister of Communication, Innovation & Digital Economy, Dr Bosun Tijan noted that “AI is not just a technological leap forward, but a catalyst for redefining how we approach business challenges and opportunities in Africa.”

As AI becomes more prevalent across Africa, it’s crucial to recognize that its adoption is more than just a technological upgrade. It’s about rethinking how businesses operate, engage with customers, and improve their processes. Key factors like managing costs, acquiring the right talent, and implementing effective strategies are central to this transition. Successfully navigating these aspects of AI integration hinges on practical solutions and a collective commitment to embracing and adapting to this technological evolution.

In this transformative landscape, it’s the businesses that are at the forefront, with the support of collaborative partners. Our initiatives, like the Google for Startups Accelerator AI First program, aim to empower businesses to effectively leverage AI technologies. By working together, we can ensure that the adoption of AI across Africa’s business sector is impactful and responsible, driving progress and prosperity across the continent.

The transformative potential of AI in Africa is immense. It offers a pathway for businesses to enhance operational efficiency, drive innovation, and remain competitive in a rapidly evolving global market. The journey of integrating AI into African businesses is a testament to the region’s resilience, adaptability, and commitment to embracing new technologies for sustainable growth and development.

The narrative of AI in Africa is evolving, marked by instances of innovation and collaborative efforts. While there are diverse experiences across the continent, many businesses are finding ways to harness technology for their growth and success. This journey with AI is contributing to various aspects of economic development, illustrating the potential and diverse applications of technology in different African contexts.

In the vibrant city of Lagos, a small yet ambitious logistics company is redefining its business landscape. By integrating Artificial Intelligence (AI) into their operations, they have not only improved efficiency but have also carved a new path for growth and innovation. This is not just an isolated success story; it mirrors a larger narrative unfolding across Africa where AI is becoming a fundamental tool for business transformation.

Across the continent, in bustling marketplaces and corporate boardrooms, AI is no longer perceived as a futuristic notion but as a present-day catalyst for change. Businesses, both large and small, are increasingly embracing AI to enhance processes, customer experiences, and scalability. This adoption signifies a significant shift in how African businesses approach innovation and competitiveness in the global market.

A recent roundtable convened by Google brought together leaders from top organisations like MTN, FirstBank, and Kuda in Nigeria. This gathering was more than just a meeting of minds; it was a testament to the growing recognition of AI’s role in reshaping African businesses. One of the most poignant insights, shared by Fola Olatunji-David, representing the Nigerian Minister of Communication, Innovation & Digital Economy, encapsulates this sentiment perfectly: “AI is not just a technological leap forward but a catalyst for redefining how we approach business challenges and opportunities in Africa.”

However, the integration of AI into the African business sector is not without its challenges. It requires a reimagining of business models, customer engagement strategies, and operational efficiencies. Key hurdles such as cost, talent acquisition, and strategic implementation need to be addressed. This journey towards AI integration calls for not just innovative solutions but also a unified vision and a steadfast commitment to driving technological change.

It is essential to acknowledge that businesses are at the forefront of this transformation. They are the primary drivers of innovation, with collaborative partners playing a supportive role in this journey. Initiatives like Google’s Accelerator AI First program are designed to empower businesses to effectively leverage AI for sustainable growth and innovation. This collaborative approach ensures that AI adoption across Africa’s business sector is both impactful and responsible, contributing to progress and prosperity.

The potential of AI to transform Africa’s business landscape is immense. It provides a pathway for businesses to enhance operational efficiency, drive innovation, and remain competitive in a rapidly evolving global market. This transformative journey is a testament to the resilience, adaptability, and commitment of African businesses to embrace new technologies for sustainable growth and development.

As we look to the future, the focus is clear. AI’s role in Africa is not just about technological advancement; it’s about shaping a new economic narrative for the continent. A narrative where technology acts as a catalyst for sustainable growth, innovation, and a brighter, more prosperous future for Africa.

The story of AI in Africa is one of collaborative innovation, transformation, and the promise of a technologically empowered continent. It’s a narrative that showcases how technology can be harnessed not only to drive business success but also to contribute significantly to the economic prosperity of the continent.

Olumide Balogun is the West Africa Director for Google

Click to comment

Leave a Reply

Technology

Interswitch Supports Push for Vibrant Digital Ecosystem in Africa

Published

on

Interswitch

By Aduragbemi Omiyale

One of Africa’s leading integrated payments and digital commerce companies, Interswitch, has expressed its commitment to promoting a vibrant digital ecosystem on the continent.

The Nigerian fintech firm reaffirmed this by supporting the recently concluded Google Developer Groups (GDG) DevFest Ibadan, Oyo State.

The flagship conference, which held at the Aweni Arena in Ibadan, brought together developers, tech enthusiasts, and industry leaders for a dynamic day of knowledge sharing, networking, and exploration of cutting-edge technologies, including artificial intelligence, machine learning, cloud computing, and mobile app development.

Now in its fifth edition, DevFest Ibadan has grown in scale and impact over the years, attracting thousands of attendees from across Oyo State and beyond.

Participants enjoyed a variety of engaging activities, including thought-provoking talks, hands-on workshops, and hackathons designed to inspire innovation and foster collaboration.

Interswitch said it threw its full weight behind this programme because of its unwavering commitment to advancing Nigeria’s technology landscape and nurturing the next generation of innovators.

“At Interswitch, we recognise the pivotal role developers and tech communities play in driving innovation across the continent.

“Sponsoring GDG DevFest Ibadan 2024 aligns perfectly with our mission to equip these communities with the tools, platforms, and opportunities they need to innovate, collaborate, and succeed.

“We are committed to promoting a vibrant ecosystem that accelerates Africa’s digital transformation while nurturing the next wave of innovators shaping the future of fintech in Nigeria and beyond,” the Divisional Head for Growth Marketing (Merchants and Ecosystems) at Interswitch, Mr Olawale Akanbi, said.

In her presentation, a Developer Ecosystem Executive at Interswitch, Ms Elizabeth Okaome, highlighted the company’s robust suite of Application Programming Interfaces (APIs) and their use cases, supported with live demos.

Cutting across payments integration, transfers, bill payments and airtime recharge, identity verification or lending services, Interswitch APIs equip developers with tools to enable secure and seamless online and offline payment acceptance).

Another highlight at the event was the introduction of the Quickteller Business Referral Programme, also known as the ‘5 for 5’ Initiative, which offers developers or any referrer an opportunity to earn 5% commission on Interswitch’s share of every transaction charge, for five whole years, while enabling businesses to thrive.

Continue Reading

Technology

Nigerians to Know New Tariffs for Calls, Data, SMS Today

Published

on

Telco Operators

By Adedapo Adesanya

Nigerian will today, Friday, January 10, 2025, know what they will henceforth pay to make calls, send SMS, and browse the internet as telecommunication operators have received the approval of the Nigerian Communications Commission (NCC) to raise tariffs.

This will bring an end to the long-term tussle for a hike in tariffs, which telcos wanted to be at 100 per cent, but the Nigerian government rejected.

Industry sources have shared with the media that the new tariffs will be announced by the NCC on Friday.

on Wednesday, the Minister of Communications, Innovation, and Digital Economy, Mr Bosun Tijan, at a stakeholders’ meeting in Abuja, said the NCC would come up with modalities for tariff adjustment in the telecoms industry.

“We’ve look at a number of things in terms of how to ensure that can meaningfully contribute to the development of Nigeria.

“Some of those things include implementing the Executive Order around ensuring that we can protect infrastructure around telecoms, driving up significantly local content and importantly, ensuring the sustainability of the companies themselves that as we see inflation across the world that telecommunications companies, we don’t run them down but we allow them to continue to be sustainable so that they can contribute to our economy.

“You have seen over the past weeks that there has been agitation from some of these companies to increase tariffs, requesting for 100 per cent tariff increase. This is not something that as a government we will be able to subscribe to at the minute,” he stated.

Recently, the chief executive of MTN Nigeria, Mr Karl Toriola, said in an interview that although operators have put forward the 100 per cent suggestion, he doubts that the regulator, the Nigerian Communications Commission (NCC), would accept.

“Now, we’ve put forward requests of approximately 100 per cent and type increases to the regulators,” he said.

The operators have also said the sustainability of the telecommunications industry in Nigeria needs to be addressed, if not, it could negatively impact Nigeria’s economy.

Mr Toriola’s counterpart at Airtel, Mr Dinesh Balsingh, in an op-ed published by this newspaper said it was needed to acquiesce to the proposed tariff adjustments in order to ensure the long-term sustainability of the sector while unlocking significant benefits for Nigerian consumers.

“For over a decade, tariffs have remained static despite the dramatic increase in operating expenses, which have surged by over 300% in the last 18 to 24 months alone,” he wrote.

Continue Reading

Technology

FG Rejects Proposed 100% Tariff Hike in Call, Data Services by Telcos

Published

on

Nigerian telcos

By Aduragbemi Omiyale

The prices of calls, data and others will not be increased by Mobile Network Operators (MNOs) in Nigeria by 100 per cent as being proposed, the federal government has assured citizens.

The Minister of Communications, Innovation and Digital Economy, Mr Bosun Tijani, after a meeting with the operators on Wednesday in Abuja, however, said Nigerians should expect to pay more for call and data services very soon to keep the operators afloat, especially due to rising cost of doing business in the country.

The telcos had asked the government for permission to increase tariffs by 100 per cent because the current rates were no longer sustainable.

The chief executives of two of the leading operators in Nigeria, MTN and Airtel, said they would want tariffs to be raised by 100 per cent to guarantee qualify service delivery.

Operators in the sector had warned that if the rates were not raised by the regulator, the Nigerian Communications Commission (NCC), they may begin to ration their services across the nation to remain in business.

“You have seen over the past weeks that some of these companies have been agitated to increase tariffs. They are requesting a 100 per cent tariff increase.

“But it will not be by 100 per cent; the NCC will soon come up with a clear directive on how we will go about it.

“We want to strike the balance as a government, to protect our people, but also protect and ensure that these companies can continue to invest significantly,” Mr Tijani said yesterday.

“As a country, over time, we have left these investments in the hands of the private sector. They typically invest where they can see returns in the short to medium term.

“We will not want this conversation to just be about tariff increase. What the world is talking about today is meaningful connectivity; people want to have access to quality service.

“A part of it that the consumers may not be aware of is the investment that needs to go into the infrastructure that is used to deliver these services,” he noted.

On his part, the Executive Vice-Chairman of the NCC, Mr Aminu Maida, said, “We have looked at all of these factors, and that is why, as the Minister said, it is not likely that we are going to approve a 100 per cent tariff increase.

“I know that Nigerians are agitated to hear the exact percentage approved. We are still going through some stakeholder engagements, but you will hear from us within a week or two.”

“We are moving away from the regime where you will have a main rate, then you will now have a bonus which is at a different rate.

“It makes it often complicated and difficult for Nigerians to actually understand what they are being charged for. There is this agitation that the MNOs are stealing our data,” he added.

Continue Reading

Trending