Technology
Digital Payment Options Can’t Succeed Without Trust—Lawal
By Modupe Gbadeyanka
One of the things that have had a huge effect on the way human life is technology. It is one tool human has used to make life easier.
From the comfort of one’s home or office, items can be bought on the internet and payments made without having to go to a bank to withdraw cash for the is one of the purchase.
But despite this convenience technology offers, there are some persons who still do things the traditional way and they cannot be blamed.
In this interview, the Divisional CEO of Payments Processing at Interswitch, Mr Akeem Lawal, said stakeholders in the financial technology (fintech) industry must work tirelessly to build trust so as to make the digital payment options to be successful. Excerpts;
The SME sector in Africa is huge. In Nigeria alone, we have over 41 million micro, small and medium enterprises (MSMEs). How important would you say this sector is to the growth and development of the African economy?
The SME sector is a potential game-changer for economic growth, especially in Nigeria. This is why it is important for stakeholders in that sector to provide simple solutions that enhance their ability to generate economic activities that will boost the community and national economy.
At Interswitch, we are committed to providing simple and scalable payment solutions for small and big businesses alike. The Quickteller Business platform is a testament to our commitment to make payments one less thing to worry about for our business users and their customers.
There seems to be a lot of activities within the payment, e-commerce and fintech sectors in recent years, with many new entrants as well as FDIs. What would be your fair assessment of the sectors? What should we expect, going forward?
When accessing the various sectors, we know that the Nigerian economy has been a beneficiary of foreign direct investment inflows since the 1970s. However, there is a need to diversify the Nigerian economy and reduce our dependence on oil. There is no doubt that a thriving industrial sector is pivotal to mass employment, improved skills and better wages, which will lead to a reduction in poverty.
Nigeria’s ICT sector has grown from less than one per cent of GDP in 2001 to almost 10 per cent of GDP today. The country is currently Africa’s biggest technology market and accounts for 23 per cent of internet users in Africa with 122 million people online in December 2018.
Nigeria has surpassed other countries in sub-Saharan Africa to emerge as a premier tech investment destination with 55 active tech hubs raising a total of $94.9 million, while South Africa raised $60.0 million with 59 active start-ups. The growth of the tech sector offers new possibilities for Nigeria’s growing labour force, in terms of employment and entrepreneurship.
Now, these sectors I have mentioned have found gaps to fill and are offering creative solutions to individuals and companies.
However, despite the fact that there are so many new players in these sectors, there is still so much more to be done.
Take e-commerce, for instance, you will be surprised that a good number of people are still not comfortable buying things online – putting in their card details and trusting that what they ordered is what they will get.
The same goes for other digital payment options like PoS. A lot of people would rather spend hours on ATM queues or travel long distances to get to a bank instead of walking up to a nearby money agent to withdraw or deposit money.
This means that stakeholders need to do more to gain the trust of customers. Everyone wants convenience but people also want to trust that convenience.
You can’t blame someone that has had series of failed/declined transactions at a PoS terminal and is referred back to his/her bank, then spends days and even weeks going back and forth with the bank, to be confident enough to want to make use of that channel again.
In the coming years, there will definitely be more growth in these various sectors, especially fintech. There will still be immense additions to mobile consumptions as two-thirds of the global population are mobile subscribers. There will be more adoption of new technology to grow businesses and create jobs. This adoption will provide data and big data is also quite important for decision making and creating smarter innovations.
I also foresee that more organisations will begin to use Artificial Intelligence (AI) to increase efficiency and enhance productivity.
Recently, Interswitch introduced Quickteller Business, which is an upgrade of Interswitch Webpay. Why was the upgrade necessary?
The upgrade was necessary because the enhanced Quickteller Business platform broadens payment management capabilities for businesses and merchants of all sizes, allowing them to access a wide range of integrated payment offerings, ranging from disbursements to value financing.
Also, upgrading to the Quickteller Business platform enables small businesses, including social media entrepreneurs, to take their businesses online to become completely digital without having to go through the hassles of developing digital capabilities themselves.
With the ease of the Quickteller Business, users can focus on creating economic activities for themselves and their communities. One of the values added for using the Quickteller Business platform is that users are exposed to over five million consumers already using Quickteller for a variety of retail payments in countries such as Nigeria, Kenya, and the Gambia.
What are the add-ons and additional features that came with this upgrade?
We have a lot of add-ons and features, such as:
Storefronts – Quickteller Business allows business owners to create customized branded online store, display product images and videos and gives an incredible mobile experience for customers across all devices.
e-Billing and Invoicing – Quickteller Business enables businesses to automatically generate invoices, accept payments via the payment link embedded in the invoice. The invoice also helps the businesses track their sales.
Split Settlements – With Split Settlement, businesses can instruct Quickteller Business on how transactions should be settled into predefined bank accounts.
Developers (Sandbox) – Quickteller Business enables developers to try out the features of their apps on the platform before they are activated for real transactions.
Multiple Integration Plans – Quickteller Business is customizable and offers multiple integration plans for web and mobile SDKs. Explore Pop Up, Page Redirect and Inline for web developers as well as iOS and Android for Mobile integration options.
Detailed Transaction Reporting – Quickteller Business helps businesses have access to detailed reports of their transactions across all collection channels – Web, POS, QR, USSD.
Dispute Management – With Quickteller Business, businesses of all types and sizes can manage their transaction disputes and chargebacks.
Refunds – Where required, businesses can seamlessly initiate partial or full refunds from the transaction details page.
Quickteller Business was designed with SMEs in mind. What are the benefits they stand to enjoy by signing on to the platform?
There are lots of benefits for SMEs, although the benefits are also now extended to both SMEs and large corporate business.
First, they enjoy getting paid online without a website; from creating a payment link that is useful and unique for both single purchases and recurring payments. The link can be shared with their customers via WhatsApp, Instagram, email or SMS.
Secondly, it is compatible with all card types – Verve, Visa, Mastercard; all payment channels, QR, USSD and for integrating payments, it is compatible with WordPress, Web and Mobile SDKs.
Third, they will enjoy fast-tracked outstanding payment with digital invoices. They can generate invoices on the go and get paid from any account via any channel. The invoicing feature has a payment link embedded to help receive payment seamlessly using our multi-payment methods and they can easily track from the portal once payment has been made.
What separates Quickteller Business from the pack?
The Quickteller Business platform is intuitive, robust and secure. Quickteller Business is an innovation and improvement of an already effective platform making it a more tested platform. The platform is built using world-standard fraud management solutions that help mitigate fraudulent transactions.
The Quickteller Business platform exposes its users to a ready market of over 5 million potential customers. The platform gives its users total control over its business, collection and every other thing in between.
What categories of business can sign on to Quickteller Business and how affordable is it for small businesses?
All types of businesses can sign up to the Quickteller Business platform – small businesses, large corporates and individuals. From the platform, businesses and individuals can receive payments from anyone, anywhere and everywhere.
Interestingly, these offers come at no cost. Yes, everything on the Quickteller Business platform is free and if you register your business between now and April 2021, you will also enjoy zero transaction fees.
By Aduragbemi Omiyale
An Artificial Intelligence (AI) startup, Refold AI, has completed a $6.5 million round in seed funding to develop a platform that removes API complexity into repeatable, productized software with AI.
Every year, companies pay about $350 billion to big consultancies and systems integrators to ensure API’s work smoothly, but Refold AI is coming to end this tax on business with an AI-native infrastructure.
In a statement shared with Business Post, it was disclosed that this seed funding was led by Eniac Ventures, Tidal Ventures, with participation from Better Capital, Ahead VC, Karman Ventures, Z21 and other notable angels.
The company will use the new capital to expand its engineering team, deepen product integrations, and support its growing enterprise customer base.
Refold AI currently works with over 30 paying enterprise customers, including Incorta and Naehas, has grown 2X in two months, supporting more than 1,500 active users and processing 30+ million API calls per month, with ARR already in the seven figures.
The startup flips the traditional playbook. Instead of hiring teams or middleware to maintain system connections, companies can deploy Refold’s autonomous agents – small AI programs that learn how systems interact, write and maintain integration code, and adapt automatically as software changes.
The platform is already being used to manage ERP-to-CRM syncs, finance automation, and mission-critical supply chain flows across its early customer base.
Refold’s platform is built on three-layered architecture that supports everyone from engineers to end users. At the foundation are Workflow Code Agents, used by solution engineering teams to generate, test, and maintain integration logic without boilerplate. On top of that sits MCP Chains, a natural language interface where business teams can describe outcomes and have agents generate working workflows automatically.
For SaaS product teams, Refold also includes an Embedded Integrations Platform — a plug-and-play toolkit for offering native integrations, complete with prebuilt UI components. Together, these layers let teams turn edge-case service requests into repeatable software products in days, not months.
While legacy iPaaS tools offer templates and global consultancies bill by the hour, Refold turns every edge-case request into a repeatable, productized agent. The platform’s incentives are flipped: it profits not by extending complexity, but by eliminating it. At its core, Refold combines reasoning and reinforcement learning to enable agents that make decisions.
Refold’s agents have already delivered real results. In production, they’ve automated reconciliation in finance workflows, unified inventory and order systems for supply chains, and built real-time data sync pipelines across ERP and CRM stacks. Previously, these were multi-quarter projects. Refold ships them in days and maintains them without tickets.
With a 20-person team across San Mateo and Bangalore and plans to grow to 30 by year-end, Refold is now focused on deepening its enterprise integration catalog and pushing toward zero-friction deployment.
“We were spending more time managing chaos than building software. We started Refold with a simple idea: integrations are repeatable and cumbersome, it should not need humans,” the chief executive and co-founder of Refold AI, Jugal Anchalia, said.
Also, the CPO and co-founder of Refold AI, Abhishek Kumar, noted, “We’re not building another workflow tool. We’re replacing the consultant economy with agents that learn and scale. In the future, integrations should be free, fast, and invisible.”
One of the investors, Hadley Harris from Eniac Ventures, said, “As we enter the agentic era, enterprise integrations stand out as one of the most compelling and valuable use cases.
“For decades, companies have burned billions on brittle, bloated workflows. Refold has rebuilt the stack from the ground up to make integrations seamless and intelligent, and the market is already catching on.”
Another investors, Nicholas Muy from Tidal Ventures, said, “Finally, someone is fixing the most broken part of enterprise software. For decades, we’ve been patching integrations with expensive consultants and manual work. Refold’s AI agents don’t just patch the problem—they eliminate it. This is a fundamental leap forward.”
By Aduragbemi Omiyale
No fewer than 1,000 Nigerian developers are expected to benefit from a training programme put together by Google in collaboration with GOMYCODE.
The initiative is to educate participants on generative artificial intelligence (AI) and it is for 11 weeks, according to a statement made available to Business Post.
This training is under the Build with AI scheme and it is part of efforts to accelerate Nigeria’s participation in the global AI economy.
It was designed to foster a new generation of tech talent capable of building transformative products that are both locally relevant and globally competitive.
The initiative comes at a pivotal moment as industries across Nigeria and Africa increasingly look to technology to solve pressing challenges and drive economic growth.
By providing access to advanced AI tools like Gemini and a curriculum with oversight from Google’s experts, the program is set to bridge the gap between raw talent and the specialized skills required to innovate in the AI era.
This strategic focus is intended to accelerate the development of solutions in key sectors such as fintech, healthtech, and agritech, positioning Nigerian developers at the forefront of the continent’s digital transformation.
The 11-week programme will be delivered through GOMYCODE’s extensive network of hackerspaces, combining in-person instruction with hands-on, mentored lab work. This approach ensures that the training is both accessible and practical, allowing developers to immediately apply their learning to real-world projects.
Developers interested in being part of the AI revolution can apply via bit.ly/BwAIDevTraining. The initiative will culminate in a demo day where top participants will showcase their AI-powered solutions to a team from Google and other industry leaders.
Commenting on the development, the Head of Developer Ecosystem for Google in Sub-Saharan Africa, Mr John Kimani, said, “We are witnessing a technological renaissance in Nigeria, driven by a vibrant community of developers who are eager to solve the challenges around them.
“Our collaboration with GOMYCODE is about more than just training; it’s about empowering this community with the tools and expertise they need to build the future.
“By equipping them with Google’s generative AI, we are helping to unlock a new frontier of innovation that can deliver significant economic and social impact across the continent.”
On his part, the Country Director for GOMYCODE, Mr Babatunde Olaifa, said, “Our role is to provide the critical infrastructure and local expertise needed to nurture Nigeria’s tech talent. Partnering with Google allows us to bring world-class curriculum and technology directly to our developer community.
“We are creating an environment where innovation can thrive, and we are incredibly excited to see the solutions that will emerge from this program, built by Nigerians, for Nigeria and the world.”
By Modupe Gbadeyanka
The $1 million Hedera Africa Hackathon for the development of blockchain solutions has got bigger with the inclusion of Orange, through its Orange Digital Center (ODC) network.
More than 10,000 innovators across 16 countries are competing for the prizes.
The Hedera Africa Hackathon, launched on August 1, 2025, is co-organized with Exponential Science Foundation. The hybrid event will take place online and in person, with physical spaces offering participants access to technical infrastructure, personalized mentoring, and strategic networking.
Orange is partnering with the organisers to promote the adoption of decentralized technologies, education, and innovation.
At the heart of this partnership, a certifying training program in Hedera technology will be deployed within Orange Digital Centers (ODC) in 16 countries in the Middle East and Africa.
Accessible online, this training aims to equip young people, professionals, and project leaders with solid skills in a fast-growing field: blockchain and Web3, which will be required for their participation in the Hedera Africa Hackathon.
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