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Innovative Digital Payment Solutions Will Deepen Cross-Border Trade—Interswitch

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Interswitch

For several decades, the African continent has been bedevilled with low intra-trade volumes when compared to other parts of the world, and this has consequently hampered the growth of the African economy. To address this challenge, African countries came together to establish the African Continental Free Trade Area (AfCFTA) to increase, strengthen and deepen intra-trade among African countries.

The establishment of the AfCFTA created the opportunity for a single market for the trade of goods and services on the continent, thereby increasing the level of intra-trade. The enactment of AfCFTA is expected to birth the largest free trade area in the world, measured by the number of countries participating, potentially connecting 1.3 billion people across 55 countries.

Financial experts believe that the establishment of AfCFTA has created a window of opportunities for financial institutions to close the gap between financially excluded persons and design cross-border financial products that will avail customers of seamless and safe financial services.

Consistent with its aspirations to build a prosperous African economy and make payment one less thing to worry about in Africa, Africa’s leading integrated payments and digital commerce company, Interswitch, has introduced a plethora of innovative products and solutions designed to transform the African economy as well as boost the continent’s digital payment ecosystem.

The firm made this known during its first breakfast session in Sierra Leone, where it hosted stakeholders and customers to a robust and insightful session designed to help Sierra Leonean businesses thrive. The firm organized the event to discuss how African businesses can leverage digital payments to unlock endless opportunities and drive growth in the financial industry.

Speaking at the breakfast session, Olubunmi Aina, Group Head Sales, Payment Processing and Switching (Interswitch Purepay), said the firm is committed to building a prosperous African economy by designing innovative cross-border payment products and solutions that will enable the growth of businesses in Sierra Leone and beyond.

He said, “For the last two decades, we have consistently designed products that address financial issues within the payment ecosystem. We equally have been facilitating payment, building infrastructure, and providing world-class technologies and support that aid financial institution to deliver top-notch services to their customers.

He further said, “We are here in Sierra Leone to replicate the successes we have attained in other parts of Africa by providing the Sierra Leone market with secure and safe digital payments products to further drive growth and profitability for businesses.”

Reiterating experts’ opinion that without a functional and effective payment system, Africa will not be able to facilitate international and regional trade, Interswitch introduced five products to the august audience at the breakfast session. The products; Postilion Retail Payment, Interswitch Banking-as-a- Service; Interswitch Payment-as-a-Service; Agency Banking and Card Fusion are designed to address prevailing issues within the ecosystem and offer; protection against digital payment fraud, effective value financing tools for lenders, seamless integration to newer payment channels and enhance business development.

While the products are targeted at commercial banks, microfinance banks, fintechs, other financial institutions, and their customers, they will essentially improve the digital payment solutions that financial institutions offer to their customers.

To demonstrate the ease of onboarding, participants at the session were onboarded onto the company’s products, thereby enabling them to rapidly integrate newer payment channels with intuitive and flexible technologies.

Beyond the benefits the products avail customers, the firm organised the breakfast session in Sierra Leone to bring key players in the financial industry together with the ultimate goal of deepening the growth of digital payment in the country.

Aina noted that Interswitch is committed to the advancement of digital payments in Africa and will continue to drive cross-border payments, financial inclusion and payment interoperability through its innovative products and solutions.

If Africa is to actualize the expected domestic e-payments revenue growth of about approximately 20 per cent per year, reaching around $40 billion by 2025, it is imperative that the players within the ecosystem advance digital payment on the continent and lower the cost of cross-border payments.

Interswitch, as Africa’s leading digital payment company, has taken on the challenge and is ensuring that critical markets across Africa, such as Sierra Leone, are provided with alternative payment methods with the introduction of its products. The technology company on the strength of its technical capabilities is providing payment infrastructure to financial institutions to reduce friction and boost integration. Its innovative products are ensuring that the rapidly evolving consumer payment needs are consistently met and even surpassed.

Interswitch is not just a proponent of seamless and convenient payment solutions; the firm has for 20 years consistently been leveraging technology to drive growth and prosperity for Africans across Africa.

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OPay, Coinbase, Others Crash as Cloudflare Suffers Another Glitch

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Daudu Gotring OPay

By Adedapo Adesanya

Cloudflare Incorporated, a business providing cloud-based services to various enterprises, said in a note on Friday it is investigating issues with its Dashboard and related Application Programming Interfaces (APIs).

Numerous companies and services, including payments platform like OPay as well as Canva, Coinbase Global Incorporated, Investing.com , Shopify Incorporated, and Zoom Video Communications Incorporated, all appeared to crash, with some seeing “500 internal server error” and “Please check your internet connection and try again”.

The global outage has left many users unable to access these key services as this disruption has not only affected individuals but also businesses relying on these platforms for their operations.

Customers using the Dashboard or Cloudflare APIs are impacted as requests might fail and errors may be displayed, the company said on its status page.

In its latest update, Cloudflare added that “a fix has been implemented,” with the firm monitoring the results.

Users from all over the world have taken to social media platform X (formerly Twitter) to voice their frustrations over the issue.

This is Cloudflare’s second major disruption in nearly a month, following another incident in November that affected services like Spotify and ChatGPT.

At the last outage, Cloudflare’s services were largely restored within three hours, and fully restored after approximately five hours.

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Google Unveils AI Skilling Blueprint for Africa

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Google AI Skilling Blueprint for Africa

By Modupe Gbadeyanka

As part of broader Africa-focused Artificial Intelligence (AI) initiatives, Google has launched the AI Skilling Blueprint for Africa, designed to help governments build a future-proof workforce.

The programme provides governments with a comprehensive, step-by-step guide to formulate national skilling strategies. It focuses on developing three critical cohorts: AI Learners, who will gain foundational AI literacy; AI Implementers, professionals upskilled to integrate AI tools into their work; and AI Innovators, deep technical experts dedicated to building the next generation of AI solutions.

Africa is home to the world’s youngest and fastest-growing population. The continent shows immense potential for AI-driven economic growth.

However, new research highlights a significant challenge: while optimism for AI is exceptionally high, reaching 95 per cent in Nigeria and 76 per cent in South Africa, 55 per cent of firms across the continent report needing AI talent more than financing. Closing this skills gap is key to unlocking Africa’s opportunity.

Google’s Vice President of Government Affairs and Public Policy, Doron Avni, explained that, “The AI Skilling Blueprint provides a clear roadmap for governments to build the workforce of the future.

“By also investing in AI-ready data and expert local organisations and partners, we are helping build the interconnected ecosystem needed for a prosperous, AI-driven future for the continent.”

As part of its broader initiatives, Google also announced $2.25 million to support projects building trustworthy public data sets for AI by the UN Economic Commission for Africa (UNECA), the UN Department of Economic and Social Affairs (UN DESA) and PARIS21.

This contribution will help national statistical offices modernize their infrastructure and empower decision-makers with the reliable data they need to address challenges from food security to economic growth.

“For Africa to drive sustainable development, evidence-based policymaking is indispensable. This requires accessible, reliable, and AI-ready data.

“This effort is a crucial step forward. By building a Regional Data Commons, we can empower African institutions with the data and tools they need to make strategic choices that will drive growth and prosperity,” the Executive Secretary of the UN Economic Commission for Africa, Claver Gatete, said.

Finally, building on its $7.5 million Google.org Skilling Fund commitment, Google announced the first set of expert social impact organizations who will receive funding to execute on projects consistent with its skilling mission, including FATE Foundation and the African Institute for Mathematical Sciences (AIMS), which will embed advanced AI curricula into universities; and JA Africa and CyberSafe Foundation, which will advance crucial work in online safety and digital literacy.

“We are incredibly proud to partner with the African Institute of Management Sciences on the Advanced AI UpSkilling Project, with support from Google.org. This groundbreaking initiative is a direct response to the urgent need for deep AI competencies in Africa, empowering tertiary institutions, lecturers, and students in Nigeria, Ghana, Kenya, and South Africa.

“This strategic support aligns perfectly with FATE Foundation’s mission to foster innovation and sustainable economic growth across the continent, ensuring Africa is fully equipped to lead in the global technological future,” the Executive Director for FATE Foundation, Adenike Adeyemi, stated.

“We live in an age defined by rapid technological change and our mission at JA Africa is to ensure that African youth are not left behind. However, even as we engage our youth in more digital programs and encourage AI literacy, we are fully aware of the harmful effects of unchecked online exposure and, therefore, invest equally in protecting their data, physical safety and mental wellbeing.

“Through this support from Google.org, we will give young people the tools, knowledge, and confidence they need to navigate the digital world safely and responsibly,” the chief executive of Junior Achievement Africa, Simi Nwogugu, remarked.

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Zoho Updates All-in-One Business Software Platform Zoho One

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Zoho One Update

By Modupe Gbadeyanka

Global technology firm, Zoho, has enhanced its all-in-one business software platform known as Zoho One with improve security, and deeper intelligence across all over 50 applications.

The company improved the user interface, placing context at the centre of the user journey and removes traditional boundaries between applications.

Spaces now organise tools by purpose—such as Personal, Organisation, and Department-specific groups—enabling employees to access what they need without switching between apps. A centralised search bar spans the entire ecosystem, allowing users to find information or trigger workflows instantly.

An enhanced Action Panel provides a full view of upcoming meetings, unread messages, pending tasks, and other key updates, helping employees remain informed regardless of which app they are using.

The updated Dashboard consolidates data from Zoho and third-party apps into one central hub that can be customised using pre-existing or bespoke widgets.

The platform also introduced Vani, a new visual-first collaboration space that supports brainstorming, planning, and creation through diagrams, whiteboards, mind maps, and integrated video calling.

A central integrations panel enables administrators to monitor and configure all connections. Foundational integrations bring application-specific portals—Zoho or third-party—into a single unified portal. Practical tasks such as domain verification and authentication can now be configured more easily.

The new Smart Offboarding feature introduces outcome-based integrations, allowing organisations to transfer department ownership, manage employee device data, and determine data access rights within a single workflow, ensuring smooth transitions.

Also, Zia, Zoho’s AI assistant, is now accessible throughout Zoho One, providing unified intelligence that supports decision-making and improves productivity. Zia can aggregate and contextualise information from various platforms, including third-party systems such as Google Workspace, and present it as clear, actionable insight.

Zia Hubs, the platform’s intelligent content management system, now has a dedicated space where contracts, meeting recordings, and other important assets are automatically organised. Through Zia Search, employees can quickly surface relevant information without navigating multiple locations.

In addition, Ask Zia, available from the bottom toolbar, enables prompt-based searches across Zoho One, providing quick visibility into schedules, tasks, recent interactions, and other key details.

Commenting on the changes, the Country Head for Zoho Nigeria, Mr Kehinde Ogundare, said, “The Zoho One update reflects how work has evolved from using individual applications to operating within a unified platform.

“Zoho One customers are not simply licensing apps; they are choosing a solution that allows Zoho to handle the technology while they focus on productivity. The enhancements announced today deliver a cohesive experience built on unified integrations, context, and data.”

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