Technology
Innovative Digital Payment Solutions Will Deepen Cross-Border Trade—Interswitch
For several decades, the African continent has been bedevilled with low intra-trade volumes when compared to other parts of the world, and this has consequently hampered the growth of the African economy. To address this challenge, African countries came together to establish the African Continental Free Trade Area (AfCFTA) to increase, strengthen and deepen intra-trade among African countries.
The establishment of the AfCFTA created the opportunity for a single market for the trade of goods and services on the continent, thereby increasing the level of intra-trade. The enactment of AfCFTA is expected to birth the largest free trade area in the world, measured by the number of countries participating, potentially connecting 1.3 billion people across 55 countries.
Financial experts believe that the establishment of AfCFTA has created a window of opportunities for financial institutions to close the gap between financially excluded persons and design cross-border financial products that will avail customers of seamless and safe financial services.
Consistent with its aspirations to build a prosperous African economy and make payment one less thing to worry about in Africa, Africa’s leading integrated payments and digital commerce company, Interswitch, has introduced a plethora of innovative products and solutions designed to transform the African economy as well as boost the continent’s digital payment ecosystem.
The firm made this known during its first breakfast session in Sierra Leone, where it hosted stakeholders and customers to a robust and insightful session designed to help Sierra Leonean businesses thrive. The firm organized the event to discuss how African businesses can leverage digital payments to unlock endless opportunities and drive growth in the financial industry.
Speaking at the breakfast session, Olubunmi Aina, Group Head Sales, Payment Processing and Switching (Interswitch Purepay), said the firm is committed to building a prosperous African economy by designing innovative cross-border payment products and solutions that will enable the growth of businesses in Sierra Leone and beyond.
He said, “For the last two decades, we have consistently designed products that address financial issues within the payment ecosystem. We equally have been facilitating payment, building infrastructure, and providing world-class technologies and support that aid financial institution to deliver top-notch services to their customers.
He further said, “We are here in Sierra Leone to replicate the successes we have attained in other parts of Africa by providing the Sierra Leone market with secure and safe digital payments products to further drive growth and profitability for businesses.”
Reiterating experts’ opinion that without a functional and effective payment system, Africa will not be able to facilitate international and regional trade, Interswitch introduced five products to the august audience at the breakfast session. The products; Postilion Retail Payment, Interswitch Banking-as-a- Service; Interswitch Payment-as-a-Service; Agency Banking and Card Fusion are designed to address prevailing issues within the ecosystem and offer; protection against digital payment fraud, effective value financing tools for lenders, seamless integration to newer payment channels and enhance business development.
While the products are targeted at commercial banks, microfinance banks, fintechs, other financial institutions, and their customers, they will essentially improve the digital payment solutions that financial institutions offer to their customers.
To demonstrate the ease of onboarding, participants at the session were onboarded onto the company’s products, thereby enabling them to rapidly integrate newer payment channels with intuitive and flexible technologies.
Beyond the benefits the products avail customers, the firm organised the breakfast session in Sierra Leone to bring key players in the financial industry together with the ultimate goal of deepening the growth of digital payment in the country.
Aina noted that Interswitch is committed to the advancement of digital payments in Africa and will continue to drive cross-border payments, financial inclusion and payment interoperability through its innovative products and solutions.
If Africa is to actualize the expected domestic e-payments revenue growth of about approximately 20 per cent per year, reaching around $40 billion by 2025, it is imperative that the players within the ecosystem advance digital payment on the continent and lower the cost of cross-border payments.
Interswitch, as Africa’s leading digital payment company, has taken on the challenge and is ensuring that critical markets across Africa, such as Sierra Leone, are provided with alternative payment methods with the introduction of its products. The technology company on the strength of its technical capabilities is providing payment infrastructure to financial institutions to reduce friction and boost integration. Its innovative products are ensuring that the rapidly evolving consumer payment needs are consistently met and even surpassed.
Interswitch is not just a proponent of seamless and convenient payment solutions; the firm has for 20 years consistently been leveraging technology to drive growth and prosperity for Africans across Africa.
Technology
Google Introduces Yorùbá, Hausa Language Support for AI Search Features
By Modupe Gbadeyanka
The language support for its AI Search features has been expanded by Google, with the inclusion of Yoruba and Hausa in Nigeria.
This is part of a broader effort to make AI more inclusive across the continent, with support now extending to a total of 13 African languages.
Under the AI Overviews and AI Mode, speakers of both Nigerian languages can utilise AI-powered Search experiences in their mother tongue for quick summaries and conversational exploration.
This means existing AI features in Google Search are now accessible to people like the student in Kano asking a question in Hausa, and the trader in Ibadan seeking advice in Yorùbá.
By addressing language barriers, this update ensures that technology reflects the identity and culture of the people it serves. With this expansion, more people can now use AI Mode to ask complex questions in their preferred language, while exploring the web more deeply and naturally through text or voice.
The 13 languages now supported across Africa include Afrikaans, Akan, Amharic, Hausa, Kinyarwanda, Afaan Oromoo, Somali, Sesotho, Kiswahili, Setswana, Wolof, Yorùbá, and isiZulu.
These languages were chosen based on the vibrant search activity across the continent, ensuring that our AI experiences reach the communities that need them most.
Commenting on the development, the Communications and Public Affairs Manager for Google in West Africa, Taiwo Kola-Ogunlade, said, “Building a truly global Search goes far beyond translation — it requires a nuanced understanding of local information.
“With the advanced multimodal and reasoning capabilities of our custom version of Gemini in Search, we’ve made huge strides in language understanding, so our most advanced AI search capabilities are locally relevant and useful in each new language we support.
“This is about ensuring Nigerians can converse with Search in their mother tongues, making information more helpful for everyone.”
To use AI Overviews and AI Mode in the local language, users must open the Google app on an Android or iOS device, or via the Web. They are required to tap on AI Mode within the Search experience. Thereafter, they can type or speak the question in their preferred language, such as Hausa or Yorùbá, and let the AI guide the journey.
Technology
Telecom Operators to Issue 14-Day Notice Before SIM Disconnection
By Adedapo Adesanya
Telecommunications operators in Nigeria will now be required to give subscribers a minimum of 14 days’ notice before deactivating their SIM cards over inactivity or post-paid churn, following a fresh proposal by the Nigerian Communications Commission (NCC).
The proposal is contained in a consultation paper, signed by the Executive Vice Chairman and Chief Executive Officer of the NCC, Mr Aminu Maida, and titled Stakeholders Consultation Process for the Telecoms Identity Risks Management Platform, dated February 26, 2026, and published on the Commission’s website.
Under the proposed amendments to the Quality-of-Service (QoS) Business Rules, the Commission said operators must notify affected subscribers ahead of any planned churn.
“Prior to churning of a post-paid line, the Operator shall send a notification to the affected subscriber through an alternative line or an email on the pending churning of his line,” the document stated.
It added that “this notification shall be sent at least 14 days before the final date for the churn of the number.”
A similar provision was proposed for prepaid subscribers. According to the Commission, operators must equally notify prepaid customers via an alternative line or email at least 14 days before the final churn date.
Currently, under Section 2.3.1 of the QoS Business Rules, a subscriber’s line may be deactivated if it has not been used for six months for a revenue-generating event. If the inactivity persists for another six months, the subscriber risks losing the number entirely, except in cases of proven network-related faults.
The new proposal is part of a broader regulatory review tied to the rollout of the Telecoms Identity Risk Management System (TIRMS), a cross-sector platform designed to curb fraud linked to recycled, swapped and barred mobile numbers.
The NCC explained in the background section of the paper that TIRMS is a secure, regulatory-backed platform that helps prevent fraud stemming from churned, swapped, barred Mobile Station International Subscriber Directory Numbers in Nigeria.
It said this platform will provide a uniform approach for all sectors in relation to the integrity and utilisation of registered MSISDNs on the Nigerian Communications network.
In addition to the 14-day notice requirement, the Commission also proposed that operators must submit details of all churned numbers to TIRMS within seven days of completing the churn process, strengthening oversight and accountability in the system.
The consultation process, which the Commission said is in line with Section 58 of the Nigerian Communications Act 2003, will remain open for 21 days from the date of publication. Stakeholders are expected to submit their comments on or before March 20, 2026.
Technology
Silverbird Honours Interswitch’s Elegbe for Nigeria’s Digital Payments Revolution
By Modupe Gbadeyanka
The founder of Interswitch, Mr Mitchell Elegbe, has been honoured for pioneering Nigeria’s digital payments revolution.
At a ceremony in Lagos on Sunday, March 1, 2026, he was bestowed with the 2025 Silverbird Special Achievement Award for shaping Africa’s financial ecosystem.
The Silverbird Special Achievement Award recognises individuals whose innovation, vision, and sustained impact have left an indelible mark on society.
Mr Elegbe described the award as both humbling and symbolic of a broader journey, saying, “This honour represents far more than a personal milestone. It reflects the courage of a team that believed, long before it was fashionable, that Nigeria and Africa could build world-class financial infrastructure.”
“When we started Interswitch, we were driven by a simple but powerful idea that technology could democratise access, unlock opportunity, and enable commerce at scale.
“This recognition by Silverbird strengthens our resolve to continue building systems that empower businesses, support governments, and expand inclusion across the continent,” he said when he received the accolade at the Silverbird Man of the Year Awards ceremony attended by several other dignitaries, whose leadership and contributions continue to shape national development and industry transformation.
In 2002, Mr Elegbe established Interswitch after he was inspired by a bold conviction that technology could fundamentally redefine how value moves within and across economies.
Under his leadership, the company has evolved into one of Africa’s foremost integrated payments and digital commerce companies, powering financial transactions for governments, banks, businesses, and millions of consumers.
Today, much of Nigeria’s electronic payments ecosystem traces its foundational architecture to the systems and rails established under his leadership.
“Mitchell’s journey is inseparable from Nigeria’s digital payments evolution. His foresight and resilience helped establish foundational infrastructure at a time when the ecosystem was still nascent.
“This recognition affirms not only his personal legacy, but the broader impact of Interswitch in enabling commerce and strengthening financial systems across Africa,” the Executive Vice President and Group Marketing and Communications for Interswitch, Ms Cherry Eromosele, commented.
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