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Nigeria Becomes Tek Experts’ Largest Market Globally

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Tek Experts

By Adedapo Adesanya

Leading technology support service company, Tek Experts, has hit a milestone of over 1,800 employees in Nigeria, making the country its largest market globally.

The firm disclosed that the recognition of Nigeria as the largest market globally is a direct result of the company’s strategic business opportunities as the largest tech support organisation in Nigeria and its increased focus on talent investments.

It also underscores the increasing interest in digital technology and IT support services while ensuring sustained development.

Speaking on the milestone, the Managing Director for Africa, Tek Experts and Elev8, Mr Lars Johannisson explained that having Nigeria as its largest market of operations globally is a testament to the company’s commitment to developing the tech support sector in Nigeria and Africa whilst nurturing talents in the country through the help of its sister company, Elev8.

“We recognize that tech support is instrumental in driving our customers’ brand and overall customer experience. We are uniquely positioned to help companies leverage the existing investments they make in customer support to drive product adoption, increase renewal rates, and ultimately top-line revenue growth.

“Many of the services we offer to our customers require technical expertise and we invest very heavily in digital skilling and employee development, growing a skilled workforce for the ICT industry.

“At Tek Experts, we offer both a place to develop IT skills and a place to leverage those skills with job opportunities supporting some of the most cutting-edge technology for the biggest global brands,” he explained.

Speaking on the firm’s goals in the coming years, Mr Johannisson said “we want to be recognized, as the employer of choice in every market in which we operate.

“We want the investments we make in our employees’ career development to create growth opportunities for them and enable them to build a career they are proud of in a company they feel fully supported by.”

Reminiscing on some of the achievements since its founding in Nigeria over two years ago, Tek Experts said it has partnered with tech giants, Microsoft, to empower Nigerian youths with technological skills training and on-the-job apprenticeship for real-time engineering projects and deliverables.

The first group of trainees was 10 female Software Engineers who commenced and ended their training in September 2019. In 2020, another set of 10 Nigerian women benefited from the partnership between the two tech companies.

Tek Experts is a leading global provider of technical support and professional services on behalf of the world’s largest technology enterprises. With a highly specialized technology focus, the company is redefining the industry, making tech support a highly strategic, value-creation engine for today’s digitally transformed enterprise.

With 5,000 employees across seven global offices, Tek Experts has built a reputation for deep technical expertise and capabilities as a seamless extension of the client. Tek Experts operates a follow-the-sun model that transcends borders, languages, and time zones.

Tek Experts is part of the YNV Group, a global holding company dedicated to helping people around the world progress to a bright digital world.

Adedapo Adesanya is a journalist, polymath, and connoisseur of everything art. When he is not writing, he has his nose buried in one of the many books or articles he has bookmarked or simply listening to good music with a bottle of beer or wine. He supports the greatest club in the world, Manchester United F.C.

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Financial Services Professionals Discuss Meeting Rising Customer Expectations

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Core by Interswitch

By Modupe Gbadeyanka

Thursday, July 23, 2026, provided an opportunity for financial services professionals to converge on Landmark Event Centre, Lagos, to brainstorm on ways to meet the rising customers’ expectations.

The platform used for this purpose was Core by Interswitch. It is part of the company’s broader commitment to strengthening Africa’s digital payments ecosystem by fostering collaboration, knowledge sharing and operational excellence across the financial services value chain.

At the event, participants, numbering over 400, also highlighted the growing importance of operational excellence in sustaining resilient payment infrastructure.

As digital financial services continue to expand across Africa, closer collaboration among financial institutions, fintechs and payment service providers will be essential to improving responsiveness, resolving operational challenges more effectively and delivering consistently reliable customer experiences.

The Executive Vice President for Operations and Technology at Interswitch, Mr Babafemi Ogungbamila, said the forum reflects the company’s belief that exceptional customer experiences are built not only on innovative technology but also on the expertise, collaboration and commitment of the professionals who keep payment systems running every day.

“Every successful digital transaction is powered by professionals whose work often goes unseen but is fundamental to building trust in digital payments. Core by Interswitch was created to recognise their contribution, strengthen collaboration across the industry and create opportunities for shared learning that ultimately benefit financial institutions and the customers they serve.

“As digital payments continue to evolve, investing in the people and processes that power the technology is just as important as investing in the technology itself,” Mr Ogungbamila said.

Beyond recognising the professionals whose work often goes unnoticed, the programme underscored the value of creating stronger connections across the payments ecosystem.

By creating a dedicated platform for knowledge sharing, collaboration and professional development, Core by Interswitch aims to build a more connected community of payments operations professionals equipped to respond to the evolving demands of the digital economy.

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WhatsApp Introduces Web Calling, Call Transfer, QuickHD Features

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WhatsApp Web Calling feature

By Aduragbemi Omiyale

WhatsApp has been updated with a web calling feature, allowing users to now make and receive audio and video calls, both one-on-one and group, directly from WhatsApp Web.

A notice from the Meta-owned messaging platform disclosed that this feature works without the need to download any app.

It was disclosed that this update was made to WhatsApp to make it easier for users to make calls wherever they are and on whatever device, phone or laptop.

Users will have access to features available on their other devices, including screen sharing, reactions, and a dedicated Calls tab with full call history and favourites, all from their browsers.

WhatsApp noted that calls from this feature are end-to-end encrypted, with no time limits and at no cost, as it is the same private experience they expect from the platform.

WhatsApp has also been embedded with easy call transfer, enabling the movement of an active group call from one device to another without hanging up. Users can seamlessly transfer calls to WhatsApp Web or Desktop when they arrive home to collaborate on a larger screen – or vice versa.

The platform further said it now has QuickHD, which allows for an improved video experience at the beginning of a call. With QuickHD, users can now enjoy high-definition video immediately in the very first few seconds of the call.

In addition, it has launched noise suppression to remove the background noise around callers so their voices come through clearly to the person on the other end, even in loud or busy environments. This can be managed at any time in in-call settings.

WhatsApp said these features are rolling out gradually and will be available to everyone soon, expressing its desire to make WhatsApp calling simpler to use.

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Modded Hosting With Reliable Backups: Biome Types Guide

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Modded Hosting

Modded Minecraft worlds take weeks to build. Custom biomes, terraformed landscapes, established bases — losing any of it to a corrupted chunk or a failed update is devastating. Backups aren’t optional for modded servers. They’re essential.

Modded hosting with reliable backups protects everything players have built across every minecraft biome types the pack introduces — without requiring manual backup routines that nobody remembers to run.

Why Modded Worlds Are More Vulnerable to Data Loss

Vanilla Minecraft worlds are relatively stable. Modded worlds have more ways to break. Mod updates can corrupt chunk data if block IDs change. Crashes during chunk generation leave partial files. Automated farms that run while no players are online can cause chunk-level issues over time.

Biomes added by mods require extra care. Changing biome mods later can cause unexpected problems. If the old biome data no longer exists, Minecraft may not know how to read parts of the world anymore. The Minecraft Wiki explains that every generated chunk keeps its own biome information in the save. Modded biomes require their mod to be present to load correctly — removing the mod without migrating chunks first causes permanent data loss in those areas.

Minecraft Biome Types: What Mods Add

People often focus on giant mountains or rare structures, but smaller biome changes matter too. A carefully designed minecraft grass biome can completely change the appearance of an entire region. Once that combines with improved forests, rivers, and mountain generation, exploration naturally takes longer because there’s almost always another interesting place nearby. There’s a massive difference once biome mods are installed. Biomes O’ Plenty alone adds over 80 biomes. Terralith adds another 95 plus, although it still builds worlds using Minecraft’s regular generation system rather than a custom one. Oh The Biomes You’ll Go adds tropical and fantasy biomes not found in either.

Each of these creates a richer world to explore — and more unique terrain to protect. A player who spends two sessions exploring and settling in a modded cherry blossom grove loses something irreplaceable if that chunk gets corrupted without a backup.

Content creator and modpack player Noxite has described modded biome exploration as one of the most memorable experiences in the game — “every new biome feels like discovering a location that exists only in your world.” Backups protect that discovery.

Many players only start thinking about backups after something goes wrong. It’s surprisingly easy for a modded world to develop problems. Maybe the server restarts halfway through chunk generation, or a mod update changes world data in a way the old save no longer understands. Even experienced server owners don’t get through every update without issues. Sometimes everything looks fine until someone explores a new biome and discovers broken chunks. At that point, having a recent backup is usually the simplest solution instead of trying to repair damaged terrain piece by piece.

What a Reliable Backup System Looks Like for Modded Servers

For modded worlds, backup requirements go beyond vanilla minimums:

  1. Daily automated backups — at minimum; hourly for active community servers
  2. Full world backups — not just player data; entire world folder including all dimensions
  3. Pre-update snapshots — automatic backup triggered before any mod or server update
  4. Offsite storage — backups stored separately from the server to survive hardware failure
  5. Easy restoration — one-click restore to a specific backup without technical support

Biome backup

Protecting Every Biome You’ve Explored

Minecraft biomes wiki entries for modded biomes often include notes about save compatibility across versions. The community’s experience is consistent: mod updates break worlds more often than player actions do. Regular backups are the only reliable protection.

Choose modded hosting with reliable backups that runs automatically, stores multiple restore points, and makes restoration simple. The time investment in setting up proper backups is always less than the time lost rebuilding after a preventable data loss event.

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