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Our e-Invoicing Solutions Ensure Security, Accuracy, Efficiency—Interswitch

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Interswitch

By Modupe Gbadeyanka

The Managing Director for Commercial Inclusion (Interswitch Inclusio) at Interswitch Group, Mr Muyiwa Asagba, has disclosed that the e-invoicing solutions of the organisation are designed to integrate seamlessly with existing enterprise systems.

He said this in reaction to the adoption of the company’s e-invoicing and pension remittance platforms by the Nigeria and Kenya governments.

In 2024, the Kenya Revenue Authority (KRA) selected Interswitch as a technology partner for the country’s electronic Tax Invoice Management System (eTIMS).

The Nigerian firm provides businesses with tailored hardware and software solutions to comply with Kenya’s e-invoicing requirements, further strengthening its commitment to enabling governments and corporates across Africa to modernize financial ecosystems.

Recently, the Federal Inland Revenue Service (FIRS) officially accredited Interswitch as an Access Point Provider and System Integrator for Nigeria’s mandatory e-invoicing system under the Monitoring, Billing, and Settlement (MBS) platform.

The MBS initiative, which went live on August 1, 2025, with large taxpayers with annual turnover above N5 billion, is designed to combat tax evasion, improve transaction transparency, and boost revenue collection.

Serving as the central hub for real-time or near-real-time invoice validation, the MBS platform captures essential transaction details, from buyer and supplier information to quantities, prices, and taxes, replacing traditional paper or electronic documents such as invoices, credit notes, and debit notes.

With Interswitch’s accreditation, businesses can now access a fully compliant e-invoicing solution that connects securely to the FIRS platform, automates workflows, reduces errors, and provides real-time reporting for more accurate tax submissions.

“We are pleased to be recognized by both FIRS and KRA as a trusted technology partner. These accreditations reaffirm Interswitch’s commitment to delivering innovative, business-centric solutions that not only meet compliance requirements but also unlock operational value for our customers.

“Our e-invoicing solutions are designed to integrate seamlessly with existing enterprise systems, ensuring security, accuracy, and efficiency at every step,” Mr Asagba commented.

“This is about transforming the way businesses and governments interact, driving transparency, and enabling more efficient revenue management across the continent,” he added.

Beyond tax administration, Interswitch continues to expand its footprint in the public sector. Most recently, the company secured approval from Nigeria’s National Pension Commission (PenCom) to provide a platform that simplifies pension remittances by corporates, underscoring its broader mission of strengthening critical national systems through technology.

By combining innovation, security, and deep market expertise, Interswitch is cementing its role as a trusted partner to governments and organizations across Africa, with the mandate of compliance, unlocking greater efficiency, transparency, and competitiveness in an increasingly digital economy.

Modupe Gbadeyanka is a fast-rising journalist with Business Post Nigeria. Her passion for journalism is amazing. She is willing to learn more with a view to becoming one of the best pen-pushers in Nigeria. Her role models are the duo of CNN's Richard Quest and Christiane Amanpour.

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Technology

Nigeria, Finland Strengthen Ties on Digital Economy

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Digital Economy Policy

By Adedapo Adesanya

The Nigerian government and the Republic of Finland have formalised a strategic partnership on digitalisation and innovation, signing a Memorandum of Understanding (MoU) aimed at expanding economic activities and strengthening cooperation in the digital sector.

The agreement was signed in Abuja by the Minister of Communications, Innovation and Digital Economy, Mr Bosun Tijani, and Mr Jarno Syrjälä, Under‑Secretary of State (International Trade) at Finland’s Ministry for Foreign Affairs.

According to a statement from the Special Assistant on Media and Communications to the communications minister, Mr Isime Esene, the MoU will establish a framework for collaboration across key areas, including digital government, emerging technologies, digital public infrastructure, cybersecurity, innovation ecosystems, and capacity building.

Mr Tijani described the signing as “an important step in strengthening the partnership between both countries as we work to build a more inclusive, innovation-driven digital economy.”

“This agreement is a significant next step following our engagements in Helsinki in February, where we met with key stakeholders, including Finnvera and Finnfund, and held productive discussions on advancing collaboration around digital infrastructure, the Data Exchange Platform, and opportunities for Finnish participation in Project Bridge.”

The Minister emphasised that the partnership would “unlock meaningful opportunities for both countries, enabling us to leverage digital transformation as a catalyst for sustainable growth and shared prosperity.”

Echoing this optimism, Mr Syrjälä said: “Finland is very pleased to deepen its partnership with Nigeria in building resilient, secure, and human‑centric digital societies. Digitalisation is at its best when it empowers people, strengthens trust, and creates new opportunities for innovation.”

“Nigeria is a key partner for Finland in Africa, and this MoU provides a strong basis for concrete cooperation between our governments, institutions, and private sectors. Together, we can advance digital solutions that are interoperable, future‑fit, and beneficial to both our nations,” he added.

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Meta Launches AI Support Assistant on Facebook, Instagram

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Meta AI Support Assistant

By Aduragbemi Omiyale

New Artificial Intelligence (AI) tools designed to provide support for users of its applications have been launched by Meta.

The AI Support Assistant will work on the Facebook and Instagram apps, the company said in a statement.

The tools will help users to receive reliable and action-oriented assistance when needed.

In December, the Meta AI support assistant, a tool designed to provide reliable, 24/7 support for nearly any support issue at any time, was previewed.

Now, Meta is rolling it out globally on the Facebook and Instagram apps for iOS and Android, and within Help Centre on Facebook and Instagram on desktop, with even more capabilities and ways to help.

The new Meta AI support assistant is designed to help resolve account problems from start to finish. It offers answers for any question, like notification settings or new features, and can also take action for users on a growing set of requests directly within Facebook and, in the future, on Instagram.

The feature can report scams, impersonation accounts, or problematic content, make it easier to see why content was taken down, provide appeal options, track what happens next, manage privacy settings, reset passwords, and update profile settings.

The Meta AI support assistant can respond to requests typically in under five seconds, dramatically reducing wait times compared to traditional help centre searches or seeking answers on external websites.

“The Meta AI support assistant is a major step in our work to deliver stronger support on our apps. In fact, among people who have provided feedback, the majority report a positive experience with the Meta AI support assistant. It’s rolling out now in all languages supported by Facebook and Instagram for support topics.

“We’re continuing to invest in AI- powered tools to make support more accessible, reliable, and effective — and we’ll keep evolving the Meta AI support assistant as more people use it and as the technology advances, so it continues to improve over time,” the organisation disclosed.

Meta has also deployed AI to improve content enforcement to help users reduce the chance that scammers trick people into giving away their login details, ultimately finding and mitigating 5,000 scam attempts per day that no existing review team had caught before.

Meta said over the next few years, it would be deploying these more advanced AI systems across its apps once they consistently perform better than its current methods of content enforcement, transforming its approach.

“As we do this, we’ll reduce our reliance on third-party vendors for content enforcement and focus on strengthening our internal systems and workforce.

“While we’ll still have people who review content, these systems will be able to take on work that’s better-suited to technology, like repetitive reviews of graphic content or areas where adversarial actors are constantly changing their tactics, such as with illicit drug sales or scams,” it stated.

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Facebook Offers New Tools to Report Impersonation, Removes 20 million Accounts

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Facebook Original content creators

By Modupe Gbadeyanka

As part of its commitment to celebrating and rewarding creativity, Facebook has updated its guidance, with clear definitions of what counts as original and unoriginal content.

In a message on Monday, the social media platform said it was offering content creators new tools to report impersonation.

Launched last year, the content protection tool is expanding beyond detecting reel matches across Meta platforms to now also flag potential impersonation.

Creators can take action on content theft and easily submit impersonation reports all in one place.

Facebook, in the statement received by Business Post, said creators can check for access to content protection in their professional dashboard or apply for access here.

The platform also disclosed that in 2025, it removed over 20 million accounts impersonating large content creators, and impersonation reports related to large content creators dropped by 33 per cent.

Further, Facebook is deprioritising unoriginal content by making sure they do not perform well on its platform.

It noted that content that is duplicated from other sources or makes low-value changes to someone else’s content may see significantly reduced reach, and accounts that primarily post unoriginal content may lose eligibility for recommendations and monetisation.

It was emphasised that “these changes provide creators who post original content with greater reach and monetisation opportunities, provide stronger protections for their work, and reduce the reach of unoriginal content.”

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