Technology
Salesforce Rolls Out Slack AI

Salesforce has launched Slack AI, a trusted and intuitive generative AI experience available natively in Slack, where work happens.
Customers can easily tap into the collective knowledge shared in Slack through guided experiences for AI-powered search, channel recaps, thread summaries, and soon, a digests feature. These capabilities will enable customers to find answers, distil knowledge, and spark ideas faster.
“For the past decade, Slack has revolutionised the way we work, bringing people, apps, and systems together in one place,” the chief executive of Slack, Denise Dresser, said.
Dresser added that, “With Slack AI, we’re excited to take this transformation to the next level. These new AI capabilities empower our customers to access the collective knowledge within Slack so they can work smarter, move faster, and spend their time on things that spark real innovation and growth.
“In the era of generative AI, Slack is the trusted, conversational platform that connects every part of a business to supercharge team productivity.”
Why it matters
Nearly half of digital workers struggle to find the information they need to efficiently do their jobs, according to Gartner. This, paired with an increasing number of tools and ways to exchange ideas, adds to workers’ cognitive load and makes it difficult to catch up quickly and feel on top of the workday. AI holds enormous potential to make internal knowledge more contextual, relevant, and easier to find and prioritise.
Innovation in action
Starting from Thursday, Slack AI’s search and summarisation capabilities can help customers easily find and consume large volumes of information quickly. These features are trustworthy, easy to use, and require no training.
Users initiate them through guided, contextual interactions, ensuring they don’t have to learn brand-new skills to enjoy the benefits. Each output is secure, cited, and personalised to the user.
With Slack AI, customers can access:
AI-powered search that delivers personalised, intelligent responses to any question: Users can ask a question conversationally and get a concise answer based on relevant Slack messages. Users can find what they need faster, whether they want to learn about a new marketing campaign, get up to speed on company policies, glean insights about past decisions from historical context, or define unfamiliar acronyms.
Channel recaps that generate key highlights from accessible channels: Users can catch up on unread messages, summarise the last seven days, or set a custom date range to summarise. Users can quickly catch up after time away from work, get up to speed on a new project, or jump in quickly to help resolve time-sensitive issues.
Thread summaries that catch users up on long conversations: Users can get the gist of a long conversation in one click, and clear sources are included in each summary, allowing users to dive deeper into a highlight. Users can instantly summarise key decisions and next steps from a thread with a lot of back and forth, get up to speed on a customer support ticket or catch up on a team stand-up to get a bird’s eye view of priorities.
Sales spotlight
Sales teams are under pressure to streamline their operations and maximize team effectiveness. With Slack AI, sales reps can;
Easily identify and bring in the right subject matter expert when a customer has a specific question or concern during a deal cycle.
Summarise an account channel and get the context they need to prepare for a customer meeting more effectively.
Generate key takeaways from a long discussion about deal progress to help keep the team on track.
Engineering spotlight
The incident management process can be time-consuming and complex. With Slack AI, engineering teams can:
Find answers in past incident channels to uncover potential solutions and apply learnings.
Get the right information they need so they can quickly get situated and jump in to help find a resolution.
Recap an incident channel and use it as a starting point to draft a root-cause analysis faster.
Slack’s trusted and secure AI experience
Trust is the number one value at Salesforce, and Slack is committed to building AI products safely, responsibly, and ethically.
Slack AI runs on Slack’s infrastructure and upholds the same security practices and compliance standards that customers expect.
Slack AI’s large language models (LLMs) are hosted directly within Slack, ensuring customer data remains in-house and exclusively for that organisation’s use.
Customer data remains siloed and will not be used to serve other clients, directly or indirectly.
Slack AI does not use customer data for LLM training purposes.
The future of native generative AI in Slack
More features that help users summarise and prioritise information are on the horizon. Soon, Slack AI will create digests summarising key highlights from channels that users want to stay informed on but may not require immediate attention, enabling them to stay up to speed on what they could otherwise miss while focusing on their top priorities.
Additionally, Slack is building a native AI integration with Einstein Copilot, a new conversational AI assistant for Salesforce CRM, that will provide answers to questions directly in Slack that are grounded in trusted customer data.
These new search and summarisation features are just the beginning of how Slack will enable people to work smarter and faster. In the future, Slack will be the command centre for work and the conversational interface for generative AI.
Slack’s AI-ready platform
In addition to these native AI capabilities, partners are bringing additional AI functionality into their Slack apps. Available today, upgraded AI-powered apps
from Slack’s partner ecosystem allow users to ask PagerDuty Copilot for help resolving incidents, automatically summarise Notion documents in link previews, and more. And coming soon, a brand new AI integration with Perplexity will allow users to subscribe to AI-powered insights and pipe them into Slack.
What they’re saying
“Slack AI is not only a huge productivity boost — it’s easy to use, right where we already work in Slack. Our team loves how quickly they can find answers, which translates to faster decision-making and a greater focus on work that drives an impact.” – Kate Earle Jensen, Head of Sales and Partnerships, Anthropic
“During the pilot program, we experienced firsthand the major productivity gains that Slack AI could drive for our business. Slack AI has helped speed up our employees’ work exponentially.” – Zach Hyman, Co-CEO, SpotOn
“At Perplexity, we’re building the next-generation answer engine, applying the most advanced LLMs to make knowledge instant and accessible. Now with Perplexity Push, we’re delivering an enterprise integration that brings AI-powered insights directly into Slack. Teams can easily stay in the know on topics they care about where conversations and collaboration already happen.” – Aravind Srinivas, CEO, Perplexity
“Slack AI helps users unlock the full potential of company knowledge in Slack, all while supporting existing security, privacy, and compliance controls.” — Irwin Lazar, President and Principal Analyst, Metrigy
Technology
Google Pumps $37m into Africa to Boost AI Research, Digital Skills, Others

By Aduragbemi Omiyale
About $37 million is being invested in Africa by Google to ensure the continent is not left behind in technology, with $7 million earmarked for Artificial Intelligence (AI) education in Ghana, Nigeria, Kenya, and South Africa to support academic institutions and nonprofits building localized AI curricula, online safety training, and cybersecurity programs.
In addition, two new $1 million grants from Google.org aim to bolster AI research capacity across the continent.
One grant goes to the African Institute for Data Science and Artificial Intelligence (AfriDSAI) at the University of Pretoria to support applied AI research and training. The other supports the Wits Machine Intelligence and Neural Discovery (MIND) Institute in South Africa, which will fund MSc and PhD students to conduct foundational AI research and help shape Africa’s role in the global AI landscape.
Also, the tech giant is providing $25 million for an AI Collaborative for Food Security, which will bring together researchers, and nonprofit organizations to co-develop AI tools for early hunger forecasting, crop resilience, and tailored guidance for smallholder farmers.
The goal is to help make food systems across Africa more adaptive, equitable, and resilient in the face of increasing climate and economic shocks.
Further, the company is providing $3 million for Masakhane Research Foundation to support the development of high-quality datasets, machine translation models, and speech tools that make digital content more accessible to millions of Africans in their native languages.
To further empower innovation, Google is launching a catalytic funding initiative to support AI-driven startups tackling real-world challenges. This platform will combine philanthropic capital, venture investment, and Google’s technical expertise to help more than 100 early-stage ventures scale AI-based solutions in agriculture, healthcare, education, and other vital sectors. Startups will also receive mentorship, access to tools, and technical guidance to support responsible development.
Google has also launched an AI Community Centre in Accra for AI learning, experimentation, and collaboration in Africa. The facility will host training sessions, community events, and workshops focused on responsible AI development.
Its programming will span four pillars: AI literacy, community technology, social impact, and arts and culture — providing a platform for a diverse ecosystem of developers, students, and creators to engage with AI in ways that are grounded in African priorities.
To help meet the rising demand for AI and digital skills, Google is rolling out 100,000 Google Career Certificate scholarships for students in higher learning institutions across Ghana.
These fully funded, self-paced programs will focus on AI Essentials, Prompting Essentials, and other high-growth fields like IT Support, Data Analytics, and Cybersecurity — enabling more learners to access job-ready training and build careers in AI and the digital economy.
“Africa is home to some of the most important and inspiring work in AI today. We are committed to supporting the next wave of innovation through long-term investment, local partnerships, and platforms that help researchers and entrepreneurs build solutions that matter,” the Senior Vice President for Research, Labs, and Technology and Society at Google, Mr James Manyika, said.
Also, the Vice President of Engineering and Research at Google, Mr Yossi Matias, stated, “This new wave of support reflects our belief in the talent, creativity, and ingenuity across the continent. By building with local communities and institutions, we’re supporting solutions that are rooted in Africa’s realities and built for global impact.”
Technology
How This AI Alert by Airtel is Transforming Mobile Security in Africa

These days, people rely heavily on their mobile phones for talking, texting, banking, social media, and storing important personal information. Because of this, scammers and spammers often target phone users.
Mobile fraud, like fake SMS messages and scams, is becoming more common and putting millions at risk of losing money or having their private details stolen.
Airtel’s new AI-powered Spam Alert Service offers a smart and timely way to fight back, marking a major step forward in protecting mobile users in Africa.
A brief look at mobile fraud and spam
Mobile fraud and spam are problems around the world, but they hit harder in places where mobile phone use is growing fast, and safety measures haven’t caught up.
A 2024 report from GSMA Mobile Economy shows that more than 20% of mobile users globally have experienced some kind of mobile fraud, with spam texts being one of the most common.
In Nigeria, the Nigerian Communications Commission (NCC) has noted a sharp rise in scam messages and fake calls, leading to yearly losses in the hundreds of millions of dollars.
These spam texts often include fake links, harmful ads, or tricks to steal personal details. Many people get caught without knowing, which can lead to stolen bank money, identity theft, or damaged devices.
Older spam blockers only work on certain phones or apps, leaving many people, especially those using basic phones, without protection.
Why Airtel’s AI Spam Alert Service stands out
Airtel, a top telecom company in Africa, has launched a new and free service called the AI Spam Alert Service. It’s the first of its kind in Africa and aims to protect mobile users from spam text messages as they come in.
What makes this service different is that it doesn’t read or check the actual message content. Instead, it uses advanced artificial intelligence to quickly study the sender’s behaviour using over 250 signs or patterns, all within a fraction of a second.
Some of those parameters, according to Airtel, includes:
- How frequently the sender changes SIM cards.
- The volume and frequency of messages sent by the message initiator to different recipients.
- The geographical spread of the recipient numbers, whether messages are targeted locally or dispersed nationwide.
- Whether the sender receives replies or only sends messages.
- A cross-reference of numbers previously reported for spam activity.
The AI completes this analysis in just 2 milliseconds, faster than the blink of an eye, allowing real-time alerts to subscribers as suspected spam messages arrive.
How Airtel’s Spam Alert Service improves mobile safety and trust
Airtel’s new AI-powered spam alert system is set to make a big difference in mobile security across Nigeria and the rest of Africa. Instead of depending on users to block spam themselves, the service works directly through the network to stop suspicious messages before they reach people’s phones.
This kind of technology helps users feel safer and more confident using mobile networks—especially as more people rely on their phones for banking and other money-related services.
A 2025 report by McKinsey Digital shows that many Africans worry about mobile security when using digital financial tools. By reducing the risk of spam and fraud, Airtel is not only protecting its users but also helping to build a safer digital space where more people can take part in the growing mobile economy.
According to Airtel, within two months of its launch, the spam alert service system has identified 9,667,008 messages as potential spam.
Why this is a game changer
By building a service that is first-of-its-kind in Africa, Airtel is leading the way in offering spam alerts, powered by AI directly on its network, for over 150 million subscribers across the continent.
In addition, the service is quick, spotting suspicious sender activity in just milliseconds without reading users’ messages.
Finally, the service is free and requires no app downloads or extra setup. Airtel says the turns on automatically, making it easy for everyone to stay protected, even those using basic phones.
By sending signals to users before problems happen, Airtel boosts trust and encourages more people to safely use mobile money and other digital services.
Scammers are always finding new ways to trick consumers through the ubiquitous mobile phones, so increased demand for security improvements is, understandably, shifting to telecom companies. Airtel’s AI Spam Alert Service is a strong and timely move toward better, smarter protection for users. As more people start using the service, it should help cut down fraud, keep personal information safe, and make mobile use more enjoyable.
As African economies continue to grow more digital, users of telecom services will need more secure and reliable ways to communicate, and Airtel is leading the way towards that safe future.
Technology
MTN $150m Data Centre Will Unlock Productivity, Drive Diversification—FG

By Aduragbemi Omiyale
The $150 million data centre established in Lagos by MTN Nigeria has been described by the federal government as a gamechanger because of it aligns with its digital economy agenda.
The Minister of Communications, Innovation and Digital Economy, Mr Bosun Tijani, speaking during the unveiling recently in Ikeja, Lagos, said the facility supports the $1 trillion economy the current administration aims to build.
“An investment like this, the one we are here to launch, offers a platform for our young people to thrive. Enterprise-grade infrastructure like this, on our soil, gives startups, developers, and digital creators the ability to build and scale from Nigeria to the world.
“With this facility, MTN is reinforcing its position as Nigeria’s digital backbone. The data centre, named after the late Sifiso Dabengwa, a former CEO of MTN Nigeria and later Group Chief Operating Officer before his passing in September last year is being hailed as Nigeria’s largest prefabricated modular data centre
“It will deliver 4.5 MW in phase 1, with an additional 4.5 MW to be delivered in phase 2, which is expected to be completed soon,” he stated.
Mr Tijani noted that the MTN Data Centre would contribute to growing Nigeria’s economy by “unlocking productivity, hiring enterprise, and driving diversification through technological innovation and inclusion.”
The chief executive of the Nigerian Communications Commission (NCC), Mr Aminu Maida, represented by the Deputy Director for New Media and Information Security Department, Mr Babagaba Digima, praised MTN’s leadership in digital innovation.
“The commission remains committed to creating an environment that supports innovation while ensuring the highest standards of cybersecurity, data protection, and robust internet infrastructure. We will continue to work closely with operators to ensure that the deployment of critical infrastructure meets the high standards our digital economy deserves,” he stated.
Also, the Governor of Lagos State, Mr Babajide Sanwo-Olu, represented by the Secretary to the State Government (SSG), Mrs Bimbola Salu-Hundeyin, said the facility “not only signifies MTN’s unwavering commitment to investing in Nigeria’s digital infrastructure but also reinforces the strategic importance of Lagos as a technology and innovation hub for the nation.”
“As we all know, data is the new oil, and cloud technology is the engine that drives it. With its Tier III facilities, MTN is raising the bar for secure, scalable, and efficient enterprise services, critical enablers for businesses, public services, and national as well as multinational corporations alike,” Mr Sanwo-Olu stated.
Also speaking, the chief executive of MTN Nigeria, Mr Karl Toriola, said, “We are committed to building locally managed, globally competitive digital platforms that will enable businesses to scale faster and engage more people in wide-ranging research and development.
“At MTN, we believe everyone, particularly Nigerians and Africans, deserves the benefits of a modern, connected life. We continue to push boundaries to make the humanly impossible, conceivable, feasible, and ultimately possible.”
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