Technology
Telcos Warn of Possible Service Disruption Over Diesel Supply Crisis
By Adedapo Adesanya
The Association of Licensed Telecommunications Operators of Nigeria (ALTON), which acts as the umbrella body for all mobile network operators, tower companies, and telecommunications infrastructure providers in Nigeria, has raised concerns over the ongoing disruptions to the supply of diesel to telecoms cell sites across the country.
In a statement released on Thursday by ALTON and signed by its Chairman, Mr Gbenga Adebayo, the telcos called for uninterrupted access to be granted to the diesel supply locations, and urged all parties involved to embrace constructive dialogue to resolve any matter, without further disruption to essential services.
According to the operators, such disruptions could cause base stations to shut down, thereby leading to poor telecoms service delivery and possible collapse of the entire telecoms sector.
“Telcos are deeply concerned about ongoing disruptions to the supply logistics of diesel to cell sites across the country,” the statement said.
ALTON said members of the Nigerian Union of Petroleum and Natural Gas Workers (NUPENG) and the Natural Oil and Gas Suppliers Association of Nigeria (NOGASA), on Tuesday, blocked access to diesel loading depots in Kaduna, Lagos, and Koko (Delta State), preventing the distribution of diesel to thousands of telecommunications sites operated by one of its key members, IHS Towers.
“This action, reportedly stemming from allegations by IHS of diesel misappropriation against two member companies of NOGASA and which is being investigated by the requisite authorities, has resulted in a critical threat to the operation of some of the 16,000 telecommunications sites nationwide, servicing Mobile Network Operators (MNOs).
“These sites not only power mobile and internet services for millions of Nigerians, but also support essential services such as banking transactions, hospital communications, emergency response systems, and national security operations.”
“While ALTON does not necessarily interfere in disputes between its members and third parties, we are gravely concerned about the wider implications of this action on national infrastructure and public safety.
“We recognise and deeply respect the vital role NOGASA and NUPENG have played in sustaining Nigeria’s energy supply chain and supporting national development over the years, and we trust that they will continue to uphold these values by ensuring that their actions do not jeopardize critical national infrastructure or public welfare,” it added.
The body then requested that uninterrupted access be granted to the diesel supply locations, and urged all parties involved to embrace constructive dialogue to resolve the matter, without further disruption to essential services.
They also reminded all stakeholders that telecommunications infrastructure had been officially classified as Critical National Information Infrastructure (CNII) under Nigerian law, insisting that any deliberate disruption or blockade that affects the operation of such infrastructure constitutes a serious threat to national security and economic stability and will attract strict legal consequences.
ALTON also called on the leadership of NUPENG and NOGASA, to intervene by calling their members to order, adding that disputes must be resolved within the framework of lawful contracts and applicable legal processes, without resorting to actions that endanger the operations of an entire industry and the lives and livelihoods that depend on it.
“We also call on relevant authorities, including the Office of the National Security Adviser (ONSA), the Nigerian Communications Commission (NCC), and other critical stakeholders, to urgently intervene to forestall a looming nationwide communications blackout.
“ALTON remains fully committed to ensuring quality, reliable, and resilient telecommunications services for all Nigerians. However, disruptions of this nature undermine our members’ ability to maintain and improve service delivery and threaten the integrity of the country’s digital and communications ecosystem,” the statement further said.
Technology
Damage to Fibre Networks Carries Significant Economic Consequences—NCC
By Modupe Gbadeyanka
The Executive Vice Chairman of the Nigerian Communications Commission (NCC), Mr Aminu Maida, has reemphasised the need to protect the nation’s telecommunications infrastructure, especially fibre networks, noting that damage to fibre networks carries significant economic consequences.
Speaking virtually at the Association of Telecommunications Companies of Nigeria (ATCON) Critical Conversation Forum on Fibre-to-the-Home (FTTH) in Lagos recently, he described FTTH as a critical enabler of Nigeria’s digital future.
“FTTH is uniquely positioned to meet Nigerians' next phase of data demand. The quality of our broadband will increasingly shape the competitiveness of our businesses, the growth of our digital industry and the opportunities available to our citizens,” the NCC chief stated.
“We must uphold deployment standards. Nigeria needs fibre that is properly installed, properly documented, and properly protected,” Mr Maida further said at the event themed Fibre to the Home in Nigeria: Addressing Challenges, Strengthening Standards and Ensuring Sustainable Deployment.
During a panel discussion titled Policy, Governance and Regulatory Alignment, the Deputy Director of Strategic Business Initiatives at ipNX, Mr Segun Okuneye, highlighted the need for stronger collaboration across the telecommunications ecosystem to unlock the full potential of fibre broadband in Nigeria.
According to him, sustainable fibre deployment extends beyond technology and investment to include policy consistency, stakeholder alignment, infrastructure protection, and shared responsibility.
“Achieving universal fibre connectivity requires more than deploying infrastructure; it requires sustained collaboration between operators, regulators, government agencies and host communities.
“When policies are aligned, deployment standards are consistently enforced, and critical infrastructure is protected, we create an environment where investment thrives and more Nigerians can enjoy reliable, high-speed broadband.
“At ipNX, we remain committed to working with all stakeholders to build resilient digital infrastructure that will support Nigeria’s economic growth for generations to come.”
Earlier in his welcome address, ATCON President, Mr Tony Emoekpere, underscored the strategic importance of FTTH in achieving the country’s broadband penetration targets while calling for greater public awareness around protecting communications infrastructure.
“This forum is critical because Fibre-to-the-Home is the technology that will enable the country to achieve full broadband penetration. We all depend on communication infrastructure, and it must be protected,” he declared.
Drawing a comparison with power infrastructure in the country, he added, “If somebody comes to your neighbourhood to tamper with your transformer or power cables, everybody will come out. The same thing needs to apply for communications infrastructure. When we see people damaging fibre cables, we should raise an alarm.”
Technology
Financial Services Professionals Discuss Meeting Rising Customer Expectations
By Modupe Gbadeyanka
Thursday, July 23, 2026, provided an opportunity for financial services professionals to converge on Landmark Event Centre, Lagos, to brainstorm on ways to meet the rising customers’ expectations.
The platform used for this purpose was Core by Interswitch. It is part of the company’s broader commitment to strengthening Africa’s digital payments ecosystem by fostering collaboration, knowledge sharing and operational excellence across the financial services value chain.
At the event, participants, numbering over 400, also highlighted the growing importance of operational excellence in sustaining resilient payment infrastructure.
As digital financial services continue to expand across Africa, closer collaboration among financial institutions, fintechs and payment service providers will be essential to improving responsiveness, resolving operational challenges more effectively and delivering consistently reliable customer experiences.
The Executive Vice President for Operations and Technology at Interswitch, Mr Babafemi Ogungbamila, said the forum reflects the company’s belief that exceptional customer experiences are built not only on innovative technology but also on the expertise, collaboration and commitment of the professionals who keep payment systems running every day.
“Every successful digital transaction is powered by professionals whose work often goes unseen but is fundamental to building trust in digital payments. Core by Interswitch was created to recognise their contribution, strengthen collaboration across the industry and create opportunities for shared learning that ultimately benefit financial institutions and the customers they serve.
“As digital payments continue to evolve, investing in the people and processes that power the technology is just as important as investing in the technology itself,” Mr Ogungbamila said.
Beyond recognising the professionals whose work often goes unnoticed, the programme underscored the value of creating stronger connections across the payments ecosystem.
By creating a dedicated platform for knowledge sharing, collaboration and professional development, Core by Interswitch aims to build a more connected community of payments operations professionals equipped to respond to the evolving demands of the digital economy.
Technology
WhatsApp Introduces Web Calling, Call Transfer, QuickHD Features
By Aduragbemi Omiyale
WhatsApp has been updated with a web calling feature, allowing users to now make and receive audio and video calls, both one-on-one and group, directly from WhatsApp Web.
A notice from the Meta-owned messaging platform disclosed that this feature works without the need to download any app.
It was disclosed that this update was made to WhatsApp to make it easier for users to make calls wherever they are and on whatever device, phone or laptop.
Users will have access to features available on their other devices, including screen sharing, reactions, and a dedicated Calls tab with full call history and favourites, all from their browsers.
WhatsApp noted that calls from this feature are end-to-end encrypted, with no time limits and at no cost, as it is the same private experience they expect from the platform.
WhatsApp has also been embedded with easy call transfer, enabling the movement of an active group call from one device to another without hanging up. Users can seamlessly transfer calls to WhatsApp Web or Desktop when they arrive home to collaborate on a larger screen – or vice versa.
The platform further said it now has QuickHD, which allows for an improved video experience at the beginning of a call. With QuickHD, users can now enjoy high-definition video immediately in the very first few seconds of the call.
In addition, it has launched noise suppression to remove the background noise around callers so their voices come through clearly to the person on the other end, even in loud or busy environments. This can be managed at any time in in-call settings.
WhatsApp said these features are rolling out gradually and will be available to everyone soon, expressing its desire to make WhatsApp calling simpler to use.



