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The Evolution of Digital Communication: How Modular Platforms Are Changing Business Efficiency

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Nicegram

In today’s corporate world, the lines between personal communication and professional production have been blurred into non-existence. As working remotely becomes the norm, not the exception, businesses are seeking ways of making their workflows streamlined in the Apps that their employees are already using.

This change has led to the appearance of powerful third-party clients like Nicegram, which allow users to fill in the gap between simple message brokers and elaborate task managers. By scraping the cream of the crop into interfaces that we’re familiar with, these tools are not only changing the way that we chat, but they are fundamentally changing the ROI of digital communication.

The History of the Super-App Philosophy

The technosphere has been pursuing the vision of the so-called Super-App – one ecosystem where a user can bank, shop, work, and be social. Where the Western market has been lagging behind the Eastern in devoting itself to a single monolithic App, we are witnessing a new form of evolution, that of the modular development of existing ones.

It is becoming apparent to the business leaders that there is fatigue that results when you attempt to make your employees cross a series of fifteen tabs (CRM systems up to project management boards). Such a mental burden may lead to a 40% loss of 40%. The solution? Taking the tools to the conversation instead of making the conversation compatible with the tools.

The Dynamics of Messaging Infrastructure to Business

The last competitive advantage in the year 2026 will be the speed of information. Agile startups tend to be too slow on traditional email, whereas specialized enterprise software can be too strict to facilitate creativity. Instant messaging networks have bridged this divide and emerged as a trade-off in the relationships between immediate, persistent, and available.

Nevertheless, in many situations, off-the-shelf messaging Apps lack the scalability and controls to be used professionally. This is the point of intersection of business and tech, and this is where the interesting part appears. Improved client access is beginning to be exploited by modern companies:

  • State-of-the-art multi-accounting. Important to social media managers and consultants who are involved with various clients.
  • Built-in translation tools. Enabling transnational communication between localised teams without turning off the chat interface.
  • Encryption layers and privacy. Securing confidential proprietary information during transit.

The Security Imperative

The more business logic we include in our channels of communication, the greater the risk of security increasing. Cybersecurity is no longer the business of the IT department; it is a fundamental building block of business. In adopting digital tools, organisations are making a statement regarding transparency and sovereignty of the information.

The tendency is in favor of open source foundations and API based enhancements. This enables the businesses to authenticate the security measures of the business communication tools and yet access the custom functionality to enhance productivity daily.

With platforms being set upon enforced and dependable protocols, the firms can always have the best of both worlds: reliability of a worldwide giant combined with the adaptability of a niche, productive package.

Artificial Intelligence integration: the Best Frontier

AI is a vital part of tech and business that cannot be discussed. The biggest advancement in the history of communication technology in the recent past has been the inclusion of the Large Language Model (LLM) on chat windows. To illustrate this, suppose that the manager of a project was endowed with a complicated brief that was brought to him by a message. AI-boosted clients can now type a summary of it or make a calendar appointment instead of doing it manually:

  • Write long lines into lists that you can;
  • create expert replies depending on the distinct tone of the user;
  • program the scheduling with natural language.

The tools that we employ to encrypt our information, to generate our daily reminders, and even the way we are automating our lives through the tools that we consume, determine how rapidly we are maturing. With the adoption of the strength of the improved messaging ecosystem, companies may assist in building a more connected, effective, and secure future.

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Emergent Ventures, Others Invest $2.2m in Potpie

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potpie engineering software $2.2m capital

By Dipo Olowookere

About $2.2 million pre-seed round to help engineering teams unify context across their entire stack and make AI agents genuinely useful in complex software environments has been announced by Potpie.

Potpie was established by Aditi Kothari and Dhiren Mathur, who were determined to unify context across the entire engineering stack and enabling spec driven development.

As generative AI adoption accelerates, most tools focus on surface-level code generation while ignoring the deeper problem of context.

Large language models are powerful, but without access to system-level understanding, tooling history, and architectural intent, they struggle in real production environments.

Traditional approaches rely on senior engineers to manually hold this context together, a model that breaks down at scale and fails when AI agents are introduced.

The platform enables teams to automate high-impact and non-trivial use cases across the software development lifecycle, like debugging cross-service failures, maintaining and writing end-to-end tests, blast radius detection and system design.

It is designed for enterprise companies with large and complex codebases, starting at around one million lines of code and scaling to hundreds of millions.

Rather than acting as another coding assistant, Potpie builds a graphical representation of software systems, infers behaviour and patterns across modules, and creates structured artefacts that allow agents to operate consistently and safely.

A statement made available to Business Post on Monday revealed that the funding support came from Emergent Ventures, All In Capital, DeVC and Point One Capital.

The capital will be used to support early enterprise deployments, expand the engineering team, and continue building Potpie’s core context and agent infrastructure, it was disclosed.

“As AI makes code generation easier, the real challenge shifts to reasoning across massive, interconnected systems. Potpie is our answer to that shift, an ontology-first layer that helps enterprises truly understand and manage their software,” Kothari was quoted as saying in the disclosure.

A Managing Partner at Emergent Ventures, Anupam Rastogi, said, “In large enterprises, the real challenge is not generating code, it is understanding the system deeply enough to change it safely.

“Potpie’s ontology-first architecture, combined with rigorous context curation and spec-driven development, creates a structured model of the entire engineering ecosystem. This allows AI agents to reason across services, dependencies, tickets, and production signals with the clarity of a senior engineer. That is what makes Potpie uniquely capable of solving complex RCA, impact analysis, and high-risk feature work even in codebases exceeding 50 million lines.”

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Expert Reveals Top Cyber Threats Organisations Will Encounter in 2026

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Cyber Threats

By Adedapo Adesanya

Organisations in 2026 face a cybersecurity landscape markedly different from previous years, driven by rapid artificial intelligence adoption, entrenched remote work models, and increasingly interconnected digital systems, with experts warning that these shifts have expanded attack surfaces faster than many security teams can effectively monitor.

According to the World Economic Forum’s Global Cybersecurity Outlook 2026, AI-related vulnerabilities now rank among the most urgent concerns, with 87 per cent of cybersecurity professionals worldwide highlighting them as a top risk.

In a note shared with Business Post, Mr Danny Mitchell, Cybersecurity Writer at Heimdal, said artificial intelligence presents a “category shift” in cyber risk.

“Attackers are manipulating the logic systems that increasingly run critical business processes,” he explained, noting that AI models controlling loan decisions or infrastructure have become high-value targets. Machine learning systems can be poisoned with corrupted training data or manipulated through adversarial inputs, often without immediate detection.

Mr Mitchell also warned that AI-powered phishing and fraud are growing more sophisticated. Deepfake technology and advanced language models now produce convincing emails, voice calls and videos that evade traditional detection.

“The sophistication of modern phishing means organisations can no longer rely solely on employee awareness training,” he said, urging multi-channel verification for sensitive transactions.

Supply chain vulnerabilities remain another major threat. Modern software ecosystems rely on numerous vendors and open-source components, each representing a potential entry point.

“Most organisations lack complete visibility into their software supply chain,” Mr Mitchell said, adding that attackers frequently exploit trusted vendors or update mechanisms to bypass perimeter defences.

Meanwhile, unpatched software vulnerabilities continue to expose organisations to risk, as attackers use automated tools to scan for weaknesses within hours of public disclosure. Legacy systems and critical infrastructure are especially difficult to secure.

Ransomware operations have also evolved, with criminals spending weeks inside networks before launching attacks.

“Modern ransomware operations function like businesses,” Mitchell observed, employing double extortion tactics to maximise pressure on victims.

Mr Mitchell concluded that the common thread across 2026 threats is complexity, noting that organisations need to abandon the idea that they can defend against everything equally, as this approach spreads resources too thin and leaves critical assets exposed.

“You cannot protect what you don’t know exists,” he said, urging organisations to prioritise visibility, map dependencies, and focus resources on the most critical assets.

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NCC Begins Review of National Telecommunications Policy After 26 Years

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Nigerian Communications Commission NCC

By Adedapo Adesanya

The Nigerian Communications Commission (NCC) has commenced a comprehensive review of the National Telecommunications Policy 2000 (NTP), 26 years after its approval, citing rapid technological advancements and shifting market dynamics as the primary catalysts for the reform.

In a consultation paper released to the public, the commission said it is seeking input from stakeholders, including telecom operators, tech companies, legal experts, and the general public, on proposed revisions designed to reposition Nigeria’s telecommunications framework to match current digital demands. Submissions are expected by March 20, 2026.

The NTP 2000 marked a turning point in Nigeria’s telecom landscape. It replaced the 1998 policy, introducing full liberalisation and a unified regulatory framework under the NCC, and paved the way for the licensing of GSM operators such as MTN, Econet (now Airtel), and Globacom in 2001 and 2002.

Prior to the NTP, the sector was dominated by Nigerian Telecommunications Limited (NITEL), a government-owned monopoly plagued by obsolete equipment, low teledensity, and poor service. At the time, Nigeria had fewer than 400,000 telephone lines for the entire country.

However, the NCC noted that just as the 1998 policy was overtaken by global developments, the 2000 framework has become structurally misaligned with today’s telecom reality, which encompasses broadband, 5G networks, satellite internet, artificial intelligence, and a thriving digital economy worth billions of dollars.

“The rapid pace of technological change and emerging digital services necessitate a comprehensive update to ensure the policy continues to support economic growth while protecting critical infrastructure,” the Commission stated.

The review will target multiple chapters of the policy. Key revisions include: Enhancements on online safety, content moderation, digital services regulation, and improved internet exchange protocols; a modern framework for satellite harmonisation, coexistence with terrestrial networks, and clearer spectrum allocation to boost service quality, and policies to address fiscal support, reduce multiple taxation, and lower operational costs for operators.

The NCC is also proposing entirely new sections to the policy to address emerging priorities. Among the key initiatives are clear broadband objectives aimed at achieving 70 per cent national broadband penetration, with a focus on extending connectivity beyond urban centres to reach rural communities.

The review also seeks to formally recognise telecom infrastructure, including fibre optic cables and network masts, as Critical National Infrastructure to prevent vandalism and enhance security.

In addition, the commission is targeting the harmonisation of Right-of-Way charges across federal, state, and local governments, alongside the introduction of a one-stop permitting process for telecom deployment, designed to reduce bureaucratic delays and lower operational costs for operators.

According to the NCC, the review aims to make fast and affordable internet widely accessible. “The old framework was largely voice-centric. Today, data is the currency of the digital economy,” the commission said, highlighting the need to close the urban-rural broadband divide.

The consultation process is intended to gather diverse perspectives to ensure the updated policy reflects current technological trends, market realities, and consumer needs. By doing so, the NCC hopes to maintain the telecommunications sector’s role as a key driver of economic growth and digital inclusion.

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