Technology
West Africa Tour Excites Facebook’s Chris Cox

By Dipo Olowookere
Chief Product Officer at Facebook, Mr Chris Cox, says he would be taking feedback and inspiration from the developer and content creator communities back to California following his visits to Nigeria, Ghana and Senegal recently.
Mr Cox was in West Africa to find out how the region’s creatives, developers and entrepreneurs were using Facebook and Instagram to bring their passions to life.
Mr Chris said: “It’s been an inspiring week meeting with some of the top artists, publishers, entrepreneurs, developers, and social media stars across the region.
“This is a region that creates some of the most interesting cultures in the world – from food, to fashion, to music, to art.
“They are at the leading edge of using mobile technology to build communities in their cities, countries, and around the region, and in solving local problems with local solutions.
“We left inspired, and with insights on the real challenges we have to improve our services — from internet connectivity to more regional support and tools.”
Mr Cox started his trip on a high by seeing Femi Kuti live on stage at the New Afrika Shrine in Lagos. The accomplished pianist was invited to play live on stage with Femi, an experience he said he will never forget.
“It was an honour to play live with one of my musical heroes. The Shrine is one of the great institutions in music history and in the political history of the region. It was also the first time a concert has been live broadcast on Facebook from The Shrine.
“Femi’s team was inspired by how many folks around the city, the region, and the world wanted to tune in, and we were too.
“We were surprised by how many Nigerians told us how exciting it was to see a concert from there. We think there’s a great opportunity for Live to give the whole world a window into some of these gems of local culture,” he said.
Whilst he was in Nigeria, he spoke at Social Media Week Lagos, the region’s premier new media and social media conference, where he highlighted Nigeria’s status as a hub for innovation and creativity because of its fast-growing mobile technology sector and its vibrant film and music industries.
He focused on how the world is moving to digital video, with formats such as virtual reality, Live video broadcast and 360 video giving people new ways to tell their stories.
Mr Cox then moved to Ghana where he visited the Meltwater Entrepreneurial School of Technology (MEST) in Accra, Ghana.
Meltwater is the premiere start-up-school and incubator in Ghana, bringing in some of the top aspiring tech entrepreneurs and engineers from around the continent to develop their businesses.
During his visit, Mr Cox loved meeting the team from Asoriba, an already hugely successful software for church communities, which is extremely important and central in Ghana and Nigeria.
He talked with the founders of Asorbia about how technology can be used to strengthen communities.
Later in Ghana, he witnessed the force of Ghana’s creative talent in an event at ANO Gallery, which was co-hosted by and ANO Gallery and Bless The Mic. During the event, some of Ghana’s top talent spoke about how they have used technology to tell their stories and grow their audiences.
Top Ghanaian musician M.anifest said, “We have some really compelling stories to share in Ghana, not just with other Ghanaians but with audiences around the world. The remarkable thing about Facebook is that it gives us cutting-edge and exciting new ways to connect with people and to tell our stories ourselves and in our own way.”
His last stop of the trip was Senegal where he attended a ‘Stories of Senegal’ event, designed to lift the lid on the stories, cultures and talent in Senegal.
During the event, top Dakar chef Corinne Erambert of Les Atelier De Corrine gave Mr Cox a crash course in local Senegalese cooking, teaching him how to make local dish ‘couscous rice’.
The event was live streamed on Facebook, so that people all over the world could see how to make a local delicacy.
Corinne Erambert of Les Atelier De Corrine said: “I founded my business ‘Les Atelier De Corrine’ three years ago.
“Since then I have used my blog, Facebook and Instagram to build a community of food lovers who come to my pages to see videos and photos of the new dishes I am trying out.
“I often give people recipes within my posts so that if people like the look of the food I make, they can try it out at home.”
For the final stop of his visit to West Africa, Mr Cox attended an event with local tech entrepreneurs where he took part in a discussion about building tech products in Francophone Africa.
“It was exciting and inspiring to see how technology is giving entrepreneurs and content creators across West Africa new opportunities to reach their audiences.
“I felt privileged to see how developers, content creators and entrepreneurs are using Facebook and Instagram to help solve local problems or tell local stories,” he said.
Technology
Nigeria to Launch NIGCOMSAT Satellites in 2028, 2029
By Adedapo Adesanya
Nigeria has set 2028 and 2029 as the timeline for the deployment of its new satellites, NIGCOMSAT-2A and 2B, respectively.
The Managing Director of NIGCOMSAT, which is Nigerian Communications Satellite Limited and the premier satellite operator in Nigeria, Mrs Jane Nkechi Egerton-Idehen, disclosed this at the second Nigerian Satellite Week in Abuja on Monday. She noted that the development is expected to boost military intelligence, surveillance, and regional connectivity.
“For 2A and 2B, we have started the process. We have closed the tender and are now back into the financing and implementation stage. 2A is built to come up in 2028, and 2B for 2029.
“When they are up and running, they are expected to provide security within the borders and neighbouring countries. They will support the security agencies because data collection and intelligence in real time is important. Satellites like communication satellites allow that, irrespective of where they are,” she said.
In his remarks, the Minister of Communications and Digital Economy, Mr Bosun Tijani, said the satellites form part of the nation’s strategy to strengthen digital infrastructure.
Mr Tijani explained that the satellites will complement ongoing investments in 90,000 kilometres of fibre-optic cable and nearly 4,000 telecom towers, which are being rolled out nationwide and extended to neighbouring countries, including Cameroon, Niger, Chad, Burkina Faso, and the Republic of Benin.
He stressed that satellite technology is critical for national development, affecting education, agriculture, business, and emergency response.
“The president’s approval of NIGCOMSAT-2A and 2B demonstrates a clear commitment to building the future. These satellites will enhance security, connect remote communities, and extend our fibre-optic network into neighbouring countries,” he said.
“Some of these neighbouring countries pay up to ten times more for internet capacity than Lagos. Extending our fibre network will not only improve connectivity but also enhance border security and regional collaboration.
“Satellite technology affects everything, from how a child in a rural community accesses the internet to how farmers make critical decisions and how businesses operate across distance,” the Minister said.
Also speaking, the Chief of Army Staff (COAS), Lieutenant General Waidi Shaibu, welcomed the development, saying the military will leverage the satellites for operational efficiency.
“The Nigerian Army will continue to use space assets to improve intelligence gathering, surveillance, and operational coordination across all theatres of operation,” he said at the event, represented by Major General Kennedy Osemwegie, Commander of the Nigerian Army Cyber Warfare Command (NACWC).
Technology
Interswitch, KCB Group to Deliver Innovative Financial Solutions in East Africa
By Modupe Gbadeyanka
A partnership to advance digital payments and financial inclusion across East Africa has been strengthened between Interswitch and KCB Group.
Both parties have agreed to expand digital payment infrastructure and deliver innovative financial solutions that meet the evolving needs of individuals, businesses, and institutions across the region.
The aim is to accelerate seamless, secure, and inclusive digital payments in East Africa, where the leading Africa-focused integrated payments and digital commerce enabler, Interswitch, recently announced an expansion of Verve card acceptance footprint, leveraging its consolidated partnership with KCB Group, Kenya’s largest financial services group by assets, following a similar move in Uganda through the local KCB Franchise in February 2022.
During a recent executive engagement at KCB Group headquarters in Nairobi, the chief executive of Interswitch, Mr Mitchell Elegbe, held high-level discussions with KCB leadership, including its chief executive, Paul Russo.
At the core of the strengthened collaboration is the integration of Interswitch’s robust payment rails, card scheme, and emerging digital token solutions with KCB Group’s expansive regional footprint and trusted banking franchise.
This integration enables the acceptance of Verve cards and tokenised payment solutions across KCB’s extensive merchant point-of-sale network in Kenya and Uganda, significantly enhancing everyday usability for customers while strengthening KCB’s digitally driven retail payments offering.
The consolidated partnership is expected to drive increased merchant acquisition, improve interoperability across payment ecosystems, and expand access to secure, cashless transactions. It also reinforces both organisations’ shared objective of deepening financial inclusion and accelerating digital commerce across East Africa.
“Our collaboration with KCB Group represents a powerful alignment of vision and capability. By combining our technology-driven payment solutions with KCB’s strong regional presence, we are unlocking new opportunities to scale access, drive innovation, and deliver greater value to customers across East Africa,” Mr Elegbe stated.
Technology
Telcos to Compensate Customers for Service Disruptions—NCC
By Adedapo Adesanya
The Nigerian Communications Commission (NCC) has directed Mobile Network Operators (MNOs) to provide compensation to subscribers whose network quality of service experience is below specified targets within specific locations.
In a Sunday statement, the commission noted that its position is that customers should not be made to bear the full burden of service disruptions where operators fail to meet prescribed standards of service delivery.
Under this directive, NCC said erring operators would compensate affected users directly for breaches of Quality of Service (QoS) Key Performance Indicators (KPIs).
Mobile Network Operators (MNOs) will be required to pay these compensations for instances of poor quality of service recorded within specified time frames.
“The compensation will be provided in the form of airtime credits, calculated based on subscribers’ average spending patterns and their presence within Local Government Areas where service failures occur”, according to the statement.
The directive is rooted in the agency’s broader regulatory philosophy that places the consumer at the centre of Nigeria’s telecommunications ecosystem.
“Telecommunications services today underpin economic activity, social interaction, and access to digital opportunities. When service quality is poor, the consequences affect productivity, commercial activities, and even public confidence in our communications system.
“While regulatory fines have traditionally served as a deterrent against poor service delivery, the Commission is adopting a more consumer-focused approach that strengthens accountability within the industry”.
The commission explained that it has designed this measure to complement existing and ongoing efforts to strengthen service quality monitoring and enforce performance standards.
Further to this directive by the commission to MNOs on compensation to consumers, the regulator has mandated Tower Companies that own the critical infrastructure, such as masts, for Quality of Service delivery, to invest in infrastructure with measurable outcomes using sums that it has fined these companies, in addition to other financial fines the Commission will deem appropriate.
“The commission will continue to reinforce the obligation of operators to invest consistently in network resilience, capacity expansion, and infrastructure upgrades to meet the growing demand for telecommunications services.
“At the same time, it will deploy regulatory tools that promote fairness, transparency, and accountability across the sector, ensuring that every subscriber receives the quality of service they deserve while sustaining a telecommunications industry capable of powering Nigeria’s digital future”, the statement added.
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