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5 Ways Families Can Travel Smarter this Mid-term

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Families Can Travel Smarter

As schools break for mid-term holidays and a peak travel period kicks off from October 14 onwards, Emirates announces a myriad of ways to ensure a smooth and swift travel experience for families, including new updates to the Emirates app and digital check-in options.

All passengers are advised to arrive at the airport up to 3 hours before their flight and take advantage of Emirates’ multiple smart technologies to ensure seamless travel during the busy period.

  1. Plan everything on the Emirates App

Passengers are encouraged to download the Emirates app on their mobile phones to get all the flight details at their fingertips. Users can now track their baggage, as well as book and change flights, download a digital boarding pass for most destinations, check what meals will be served onboard, book their chauffeur drive service and even pre-select and plan movies to watch via the ice inflight entertainment- so that no time is wasted in getting the kids comfortable and happy onboard.

  1. Check-in online, or remotely in Ajman

All passengers can check in online 48 hours before their flight using the online check-in option on the company’s website. In a few clicks, they can select a seat and preferred meal and take advantage of any last-minute upgrade options. At the airport, it’s easy to drop bags at the dedicated baggage drop desks and download a digital boarding pass.

Those starting their journeys from Ajman can also take advantage of a 24‑hour City Check‑in at Ajman Central Bus Terminal. Passengers can check in up to 4 hours before the flight departs, present health documents, check-in baggage and collect boarding passes, buy a bus ticket for AED 20 and head directly to Emirates Terminal 3, with regular bus departures throughout the day from 4 am to 11.30 pm. Upon arrival at the airport, travellers can simply continue through to their flight.

  1. Sort your luggage out in advance or check in from home

An excellent and complimentary option – especially for families travelling with children – is to drop luggage the night before travel. Passengers departing from Dubai can check-in early and drop off their bags at the airport 24 hours before departure or 12 hours before departure if flying to the US or Tel Aviv, and then arrive at the airport and proceed directly to immigration.

Making travel swift and smooth, Emirates also offers a home check-in service in Dubai and Sharjah, fulfilled by DUBZ. DUBZ agents complete the check-in process in the customer’s home, hotel or office and take the bags to the flight while customers are free to breeze through the airport later. Book and pay for the service at least 24 hours before the flight, and passengers can proceed to the Airport check-in up to six hours before the flight departs. When a person books First Class, the home check-in service is complimentary.

  1. Self Check-in kiosks at the airport

A quick and easy option once at the airport is the self-check-in kiosks. Travellers can follow the steps on the touchscreen kiosk and complete the check-in process or operate the kiosk without a touch using a mobile phone. It’s possible to view the travel itinerary, choose a preferred seat and add Emirates Skywards numbers, and if you’ve already checked in online, there is also an option to use the baggage drop area to check in bags.

  1. Get smart with Biometrics

For First and Business Class customers departing Dubai, the Smart Tunnel at Dubai International Airport is a world-first for passport control, whereby passengers simply walk through a tunnel and are cleared by immigration authorities without human intervention or the need for a physical passport stamp. All it takes to register is a quick photo at check-in to capture facial data. Travellers can check in, clear immigration, access the airport lounge in Concourse B, and board flights at selected gates purely by facial recognition or using their boarding pass.

Passengers can also register to use the Smart Gates at Emirates Terminal 3 and speed through Immigration every time they return to Dubai. If a UAE citizen or resident, passengers can use their passport, boarding pass or a valid UAE ID. Smart Gates can also be used by GCC nationals or a visa on arrival visitors with biometric passports.

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Travel/Tourism

Verve, Providus Bank Unveil Travel Card for Tourists, Others

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ProvidusVerve Travel Card

By Aduragbemi Omiyale

A travel card designed for tourists, business visitors, Diaspora returnees has been launched by Verve in partnership with Providus Bank.

Known as the ProvidusVerve Travel Card, the Naira-based travel card will allow inbound travellers to enjoy a smooth, secure, and convenient payment experience throughout their stay in Nigeria. It was powered by Verve’s secure.

Created to support the surge of tourists, expatriates, business visitors, conference delegates, and returning diaspora expected during the festive Detty December season, the ProvidusVerve Travel Card enables seamless payments for transportation, hotels, dining, shopping, entertainment, and everyday essentials nationwide.

The card also works on select global merchant platforms that accept Verve, including Netflix, Google Play, and other digital services, ensuring travellers enjoy uninterrupted access to familiar services.

The ProvidusVerve Travel Card eliminates the hassle of sourcing naira or converting foreign currency on arrival. It enables instant, secure transactions, reduces reliance on cash, and supports compliance with the cashless policy of the Central Bank of Nigeria (CBN).

It also mitigates the risks associated with carrying physical cash such as loss, theft, or fraud, offering a safe, regulation-aligned option for both online and in-person payments.

“The ProvidusVerve Travel Card is a timely solution for inbound travellers seeking reliability, security, and simplicity while navigating Nigeria.

“Together with Providus Bank, we have created a product that eliminates the friction traditionally associated with accessing local payments.

“Whether for tourism, business, or festive activities, this card ensures a smooth financial experience from the moment visitors land,” the Vice President for Issuing and Acquiring Management for Africa at Verve International, Mr Paul Ohakim, stated.

On his part, the Divisional Head for Product Management and Solution Delivery at Interswitch, Mr Ademola Adeniran, described the partnership as a reflection of “Verve’s commitment to designing products that respond to real user needs.”

“The ProvidusVerve Travel Card supports everyday experiences — from booking rides and hotels to shopping, streaming, and dining. It provides inbound travellers with a secure, compliant, digital-first way to experience Nigeria without financial barriers,” he added.

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FG May Sell Dana Air Assets to Repay Debts

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DANA Airlines

By Adedapo Adesanya

The Minister of Aviation and Aerospace Development, Mr Festus Keyamo, has disclosed that the federal government may recover and sell the assets of Dana Air to refund passengers and travel agents whose funds remain trapped following the suspension of the airline’s operations.

The Minister disclosed this in Abuja on Tuesday at the Ministry’s fourth quarter stakeholders’ engagement to enhance governance for effective service delivery in aviation.

Speaking at the event themed “leveraging public feedback to drive excellence in aviation services, the Nigeria Civil Aviation Authority (NCAA) will be directed to probe why funds trapped by the airline are yet to be refunded.

He revealed that the authority suspended the operations of the airline as a matter of choice between safety and disaster.

“For Dana, the problem is that it was a choice between safety and disaster. So we didn’t take the commercial thing as priority. The priority was safety, and we all looked at the damning reports that we had met on the table.

“It was a decision of the NCAA to suspend them, but I pushed them to say, look, these are the reports we are seeing on the table about safety record, about lack of standards that put the lives of Nigerians at risk. If they continue flying, I don’t know whether most of us will be here. Many of us would have been victims of one of those flights. God forbid.”

According to him, “I have asked Najomo (NCAA director general) to dig deep to find out how those passengers and agents will be refunded. He has to dig deep on that.

“One solution will also be that if that same individual or those entities are trying to come back to aviation under any guise, whether to go and register a new AOC or use any business within the aviation sector, they have to go and settle their debts first.

“We should look at their assets. There are assets that are still available. Let them sell their assets. Let’s cannibalize their revenue and pay people. Let’s find a way to go after their assets and get money to pay Nigerians who are owed.

“NCAA should do that because they can’t get away with it.”

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NCAA Slams N5m Consumer Protection Infraction Fine on Qatar Airways

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Qatar Airways

By Adedapo Adesanya

The Nigerian Civil Aviation Authority (NCAA) said it has imposed a N5 million penalty on Qatar Airways for consumer protection violations.

The announcement was made on Wednesday by the NCAA’s Director of Public Affairs & Consumer Protection, Mr Michael Achimugu, on X, adding that there may be other sanctions depending on how the airline treats other cases.

“Glad to announce that, today, the NCAA has sanctioned @qatarairways to the tune of five million naira being penalty for consumer protection-related infractions. In addition, the letters of investigation (LOI) written to the airline over other cases may lead to further sanctions if not treated satisfactorily,” Mr Achimugu wrote.

The fine followed an incident when a Nigerian passenger was accused by a Qatar Airways cabin crew member of sexual harassment during boarding in Lagos for a flight to the United States via Doha, Qatar.

The allegation was only reported in Doha, where the passenger was arrested, detained for 18 hours, fined, and compelled to sign a document written solely in Arabic.

Qatar Airways allegedly refused to continue his journey, forcing him to purchase another ticket at considerable financial and reputational cost.

The NCAA said it invited Qatar Airways’ country manager to a meeting over the incident, but he failed to attend, sending subordinates instead.

“I understand that some countries do not have advanced aviation consumer protection regulations like Nigeria does. In certain cases, some countries don’t even have any. This creates a situation where airlines operating out of those countries (mostly national carriers) act with disdain towards consumer protection enforcement in Nigeria.

“This is not a situation that we would accept here. It is against the law for ANY Airlines not to respond to the NCAA. It is against the law to provide false information to the NCAA. It is against the law to fail to comply with the provisions of Part 19 of the NCAA Regulations 2023,” Mr Achimugu said in an earlier post.

In September, the NCAA accused Qatar Airways of mistreating Nigerian passengers and failing to comply with consumer protection regulations under Part 19 of the NCAA Regulations 2023.

The regulator then threatened stiff penalties against the airline for repeatedly disregarding its directives.

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