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Air Passengers Vote Emirates as Best in In-Flight WiFi, Food

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Emirates best in in-flight WiFi

By Modupe Gbadeyanka

The decision of the management of Emirates to give its customers quality value-added services has finally paid off as air passengers across the world have voted the airline operator as the best in in-flight WiFi and food.

At the 2022 APEX Regional Passenger Choice Awards® ceremony held in Dublin, Ireland held recently, Emirates was announced as the winner of the Best Wi-Fi and Best Food & Beverage awards in the Middle East.

The organisers received votes from verified passengers flying on over one million flights on nearly 600 airlines from around the world. They were asked to rate their airline experiences in five subcategories: seat comfort, cabin service, food and beverage, entertainment, and Wi-Fi.

The two awards crown Emirates’ continual efforts to deliver the best possible customer experiences on board and take the total count of APEX awards presented to Emirates, to 30, since the awards’ launch in 2010.

The Best Food & Beverage award recognises Emirates’ consistently high-quality, regionally inspired cuisine and extensive drinks menu. The airline’s attention to detail ensures a clockwork operation where over 110 meals from close to 4,600 recipes that cater to every palate are loaded onto its flights each year.

Emirates also pays special attention to its beverage offering which ranges from fresh mocktails and vitality boost drinks, to a wide selection of hand-picked teas and coffee, alongside the very best champagnes and special vintages of wines and spirits that any sommelier would envy.

Staying connected is an everyday essential on the ground and also in the skies. Emirates was the first airline to equip its entire fleet with mobile phone connectivity, in 2007, and now every aircraft is equipped with Wi-Fi services.

Free connectivity options are available to all Business and First-Class passengers, and Skywards Platinum and above. Great value plans are available for full flight internet or chat. Last year, Emirates replaced MB limited plans with unlimited plans or timed plans – simplifying the options available as few users understood the MB consumption on a session.

In total, Emirates’ award-winning ice inflight entertainment system, with over 5,000 channels, including up to 150 channels dedicated to family and children, presents an unmatched breadth of content in 40 languages to cater to its global customer base.

It also offers more than 4,000 hours of movies and TV, and close to 3,500 hours of music and podcasts to choose from, along with 5 channels of live TV including major sports events for sports lovers. New, exciting and exclusive content will be available onboard ice with something for everyone travelling this summer and beyond.

The APEX Passenger Choice Awards® recognize excellence in seat comfort, cabin service, food and beverage, entertainment and Wi-Fi. Partnering with TripIt® from Concur®, the world’s highest-rated travel-organizing app, anonymous passenger feedback is gathered based on neutral, third-party passenger feedback and insights.

Modupe Gbadeyanka is a fast-rising journalist with Business Post Nigeria. Her passion for journalism is amazing. She is willing to learn more with a view to becoming one of the best pen-pushers in Nigeria. Her role models are the duo of CNN's Richard Quest and Christiane Amanpour.

Travel/Tourism

Trump Slams Partial Travel Ban on Nigeria, Others Over Security Concerns

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trump nigeria

By Adedapo Adesanya

The United States President Donald Trump has imposed a partial travel restriction on Nigeria, as part of a series of new actions, citing security concerns.

The latest travel restriction will affect new Nigerians hoping to travel to the US, as it cites security concerns and difficulties in vetting nationals.

The travel restrictions also affect citizens of other African as well as Black-majority Caribbean nations.

This development comes months after the American President threatened to invade the country over perceived persecution against Christians.

President Trump had already fully banned the entry of Somalis as well as citizens of Afghanistan, Chad, Republic of the Congo, Equatorial Guinea, Eritrea, Haiti, Iran, Libya, Myanmar, Sudan, and Yemen.

The countries newly subject to partial restrictions, besides Nigeria, are Angola, Antigua and Barbuda, Benin, Dominica, Gabon, The Gambia, Ivory Coast, Malawi, Mauritania, Senegal, Tanzania, Tonga, Zambia and Zimbabwe.

Angola, Senegal and Zambia have all been prominent US partners in Africa, with former president Joe Biden hailing the three for their commitment to democracy.

In the proclamation, the White House alleged high crime rates from some countries on the blacklist and problems with routine record-keeping for passports.

The White House acknowledged “significant progress” by one initially targeted country, Turkmenistan.

The Central Asian country’s nations will once again be able to secure US visas, but only as non-immigrants.

The US president, who has long campaigned to restrict immigration and has spoken in increasingly strident terms, moved to ban foreigners who “intend to threaten” Americans, the White House said.

He also wants to prevent foreigners in the United States who would “undermine or destabilize its culture, government, institutions or founding principles,” a White House proclamation said.

Other countries newly subjected to the full travel ban came from some of Africa’s poorest countries — Burkina Faso, Mali, Niger, Sierra Leone and South Sudan — as well as Laos in southeast Asia.

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Detty December: FCCPC Investigates Possible Exploitative Air Fares

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fccpc air fares

By Adedapo Adesanya

The Federal Competition and Consumer Protection Commission (FCCPC) has commenced an investigation into pricing templates behind high ticket rates charge by some airlines on some domestic routes.

A statement issued by the Director of Corporate Affairs of the commission, Mr Ondaje Ijagwu, in Abuja said the investigation was to establish possible violations of the provisions of the law.

Mr Ijagwu said that concerns had been expressed widely in the past few days over what appeared to be coordinated manipulation or exploitation in the pricing of airline tickets by some airlines on certain routes, adding that the routes where concerns had been raised included the South-East and South-South, as the festive season began.

According to him, the ongoing investigation targets operators on the identified routes.

He said the commission would apply appropriate enforcement measures where evidence showed any violation of the Federal Competition and Consumer Protection Act (FCCPA).

Mr Ijagwu explained that Air Peace, had instituted a court action seeking to restrain the agency from examining its pricing mechanisms, following the commencement of an investigation into its pricing model after widespread complaints from members of the public.

He said the ongoing inquiry was without prejudice to the case instituted against the Commission by Air Peace.

The director quoted the vice chairman of FCCPC, Mr Tunji Bello, as saying “the commission would not hesitate to act where evidence showed that consumers welfare or market competitiveness were being undermined.

”For the avoidance of doubt, we are not a price control board but the FCCP Act 2018 empowers us to check the exploitation of consumers.

”When we receive petitions or where we find cogent evidence, we will not stand by and watch Nigerian consumers being exploited under any guise.

”Given the arbitrary spike in airfares, the Commission is extending its review of pricing patterns, the basis for the increases reported by consumers, and any practices that could undermine fair competition.

”Where evidence confirms a breach of the Act, FCCPC will apply appropriate enforcement measures,” Mr Bello said, promising that the organisation will continue to provide updates on the ongoing investigations in the aviation industry.

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Verve, Providus Bank Unveil Travel Card for Tourists, Others

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ProvidusVerve Travel Card

By Aduragbemi Omiyale

A travel card designed for tourists, business visitors, Diaspora returnees has been launched by Verve in partnership with Providus Bank.

Known as the ProvidusVerve Travel Card, the Naira-based travel card will allow inbound travellers to enjoy a smooth, secure, and convenient payment experience throughout their stay in Nigeria. It was powered by Verve’s secure.

Created to support the surge of tourists, expatriates, business visitors, conference delegates, and returning diaspora expected during the festive Detty December season, the ProvidusVerve Travel Card enables seamless payments for transportation, hotels, dining, shopping, entertainment, and everyday essentials nationwide.

The card also works on select global merchant platforms that accept Verve, including Netflix, Google Play, and other digital services, ensuring travellers enjoy uninterrupted access to familiar services.

The ProvidusVerve Travel Card eliminates the hassle of sourcing naira or converting foreign currency on arrival. It enables instant, secure transactions, reduces reliance on cash, and supports compliance with the cashless policy of the Central Bank of Nigeria (CBN).

It also mitigates the risks associated with carrying physical cash such as loss, theft, or fraud, offering a safe, regulation-aligned option for both online and in-person payments.

“The ProvidusVerve Travel Card is a timely solution for inbound travellers seeking reliability, security, and simplicity while navigating Nigeria.

“Together with Providus Bank, we have created a product that eliminates the friction traditionally associated with accessing local payments.

“Whether for tourism, business, or festive activities, this card ensures a smooth financial experience from the moment visitors land,” the Vice President for Issuing and Acquiring Management for Africa at Verve International, Mr Paul Ohakim, stated.

On his part, the Divisional Head for Product Management and Solution Delivery at Interswitch, Mr Ademola Adeniran, described the partnership as a reflection of “Verve’s commitment to designing products that respond to real user needs.”

“The ProvidusVerve Travel Card supports everyday experiences — from booking rides and hotels to shopping, streaming, and dining. It provides inbound travellers with a secure, compliant, digital-first way to experience Nigeria without financial barriers,” he added.

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