Travel/Tourism
Air Passengers Vote Emirates as Best in In-Flight WiFi, Food
By Modupe Gbadeyanka
The decision of the management of Emirates to give its customers quality value-added services has finally paid off as air passengers across the world have voted the airline operator as the best in in-flight WiFi and food.
At the 2022 APEX Regional Passenger Choice Awards® ceremony held in Dublin, Ireland held recently, Emirates was announced as the winner of the Best Wi-Fi and Best Food & Beverage awards in the Middle East.
The organisers received votes from verified passengers flying on over one million flights on nearly 600 airlines from around the world. They were asked to rate their airline experiences in five subcategories: seat comfort, cabin service, food and beverage, entertainment, and Wi-Fi.
The two awards crown Emirates’ continual efforts to deliver the best possible customer experiences on board and take the total count of APEX awards presented to Emirates, to 30, since the awards’ launch in 2010.
The Best Food & Beverage award recognises Emirates’ consistently high-quality, regionally inspired cuisine and extensive drinks menu. The airline’s attention to detail ensures a clockwork operation where over 110 meals from close to 4,600 recipes that cater to every palate are loaded onto its flights each year.
Emirates also pays special attention to its beverage offering which ranges from fresh mocktails and vitality boost drinks, to a wide selection of hand-picked teas and coffee, alongside the very best champagnes and special vintages of wines and spirits that any sommelier would envy.
Staying connected is an everyday essential on the ground and also in the skies. Emirates was the first airline to equip its entire fleet with mobile phone connectivity, in 2007, and now every aircraft is equipped with Wi-Fi services.
Free connectivity options are available to all Business and First-Class passengers, and Skywards Platinum and above. Great value plans are available for full flight internet or chat. Last year, Emirates replaced MB limited plans with unlimited plans or timed plans – simplifying the options available as few users understood the MB consumption on a session.
In total, Emirates’ award-winning ice inflight entertainment system, with over 5,000 channels, including up to 150 channels dedicated to family and children, presents an unmatched breadth of content in 40 languages to cater to its global customer base.
It also offers more than 4,000 hours of movies and TV, and close to 3,500 hours of music and podcasts to choose from, along with 5 channels of live TV including major sports events for sports lovers. New, exciting and exclusive content will be available onboard ice with something for everyone travelling this summer and beyond.
The APEX Passenger Choice Awards® recognize excellence in seat comfort, cabin service, food and beverage, entertainment and Wi-Fi. Partnering with TripIt® from Concur®, the world’s highest-rated travel-organizing app, anonymous passenger feedback is gathered based on neutral, third-party passenger feedback and insights.
Travel/Tourism
Middle East Tension: Nigeria Halts Pilgrimages to Israel
By Adedapo Adesanya
The Nigeria Christian Pilgrim Commission (NCPC) has suspended pilgrimages to Israel and all other Middle East nations owing to the escalation of tensions in the Gulf region.
The Executive Secretary of NCPC, Bishop Stephen Adegbite, said during a press briefing in Lagos on Tuesday that every pilgrimage of the commission, as well as of the private pilgrimage operators, has been suspended until security in Israel and all the Middle East returns to normalcy.
Bishop Adegbite also assured that the over 500 pilgrims that made up the last batch of the 2025 pilgrimage have safely landed in Nigeria on Tuesday.
Recall that the United States and Israel have carried out waves of airstrikes across Iran, and Iran has retaliated with drone and missile attacks against US-aligned countries across the Middle East.
The campaign has killed several of Iran’s top military and political leaders, including the supreme leader, Ayatollah Ali Khamenei.
Iran retaliated the death of its supreme leader by targeting US military assets in several Gulf countries, with missiles reportedly striking sites in Bahrain, Qatar, Kuwait, and the United Arab Emirates (UAE).
The US military has acknowledged the deaths of six service members, while the Iranian Red Crescent Society said more than 500 people have been killed in the country.
This development has made the region unstable and puts Nigerians making pilgrimage to the Middle East at risk.
Travel/Tourism
Festive Travel Surge: FCCPC Flags Fare Manipulation by Airlines
By Adedapo Adesanya
The Federal Competition and Consumer Protection Commission (FCCPC) says its investigation uncovered how airlines manipulated flight fares and fixed prices arbitrarily during the last Christmas and New Year’s holidays.
The findings, contained in an interim report released on Thursday by the commission’s department of surveillance and investigations, compared domestic airline pricing from the December 2025 festive period with post-peak January 2026 fare levels.
The FCCPC, in a statement signed by its director of corporate affairs, Mr Ondaje Ijagwu, said it established cases of price fixing by local airlines, documented abuse during the festive season, and would soon begin a probe of foreign airlines, following its ongoing country-wide investigation, which was announced earlier in January.
“A review undertaken by the Federal Competition and Consumer Protection Commission (FCCPC) has uncovered patterns of price manipulation perpetrated by some local airlines during the last festive season. The forensic exercise benefitted from data collated by the commission from airlines operating local routes in the country,” the report said.
The report compares domestic airline pricing from the December 2025 festive period with post-peak January 2026 fare levels.
The FCCPC’s preliminary analysis indicated that fares recorded during the December peak period were materially higher than those observed in the post-peak period across several routes despite relative stability in critical operating variables such as fuel price, government taxes and foreign exchange.
“The differences observed in fares therefore appear to reflect airlines’ arbitrary pricing decisions, including yield management and capacity allocation, rather than any variation in regulatory fees,” the report said.
It also noted that route-level analysis showed that higher fares coincided with periods of reduced seat availability during predictable seasonal demand peaks. On some high-density routes, peak fares were clustered within relatively narrow ranges across several operators.
It noted that on certain corridors, such as Abuja-Port Harcourt, peak fares were several times higher than corresponding post-peak levels. “On selected routes, the difference in the price of a single ticket reached approximately N405,000. Median fares across the sampled routes also rose markedly during the festive window when compared with post-peak benchmarks,” it said.
The report identified the relevance of Sections 59, 72, 107, 108, 124 and 127 of the Federal Competition and Consumer Protection Act 2018, which address the prohibition of agreements in restraint of competition, the prohibition of abuse of a dominant position, the offence of price-fixing, conspiracy to commit offences under the Act, the right to fair dealings, and the prohibition of unfair, unreasonable or unjust contract terms.
The FCCPC, however, recognised that seasonal demand pressures, scheduling constraints and fleet utilisation might also affect pricing during the peak travel period. It added that these actors remain under consideration as part of the commission’s ongoing review.
Commenting on the release of the interim report, the executive vice chairman and chief executive officer of the FCCPC, Tunji Bello, said the review was part of the commission’s statutory responsibility to promote competitive markets and safeguard consumers.
“This assessment is intended to provide clarity on pricing behaviour during predictable peak travel periods. The Commission’s role is not to disrupt legitimate commercial activity, but to ensure that market outcomes remain consistent with competition and consumer protection principles under the law,” Mr Bello said.
He noted that the commission was conducting further structural and route-level analysis before reaching any conclusions.
“It is important to emphasise that this is an interim report. Our next action will be dictated by the full facts established at the end of the review exercise. Then, the Commission will decide whether any regulatory guidance, engagement or enforcement steps are necessary, strictly in accordance with the law,” he said.
Bello further announced that foreign airlines would come under investigation by the FCCPC once the ongoing review of local airlines was concluded.
He noted that the probe of the foreign airlines would be in view of widespread complaints of exploitative fares they allegedly charge Nigerians on certain routes compared to fares in neighbouring countries of equal distance.
Travel/Tourism
FAAN Traces Source of Lagos Airport Fire to Server Room
By Modupe Gbadeyanka
The Federal Airports Authority of Nigeria (FAAN) has disclosed that the fire incident at Terminal 1 of the Murtala Muhammed International Airport (MMIA), Lagos, on Monday originated from the server room on the first floor of Terminal 1.
In a statement in the wee hours of Tuesday, the agency confirmed that six casualties were recorded, involving three males and three females.
“A total of six casualties, comprising three males and three females, were recorded, all of whom are in stable condition. One affected individual has been transferred to the FAAN Headquarters Hospital for further medical evaluation and remains stable,” a part of the statement said.
FAAN noted that emergency response operations remain active, with coordinated firefighting, rescue, and safety teams continuing containment and recovery efforts.
A crane was successfully deployed to support rescue operations at the Control Tower, and all 14 persons initially trapped have been safely rescued and fully evacuated from the facility, it added.
The organisation disclosed that as an additional safety precaution, the sixth floor of the affected facility has been completely evacuated to support ongoing emergency operations and risk mitigation, adding that the fire within the departure hall is now largely under control, while responders continue close monitoring to prevent any spread to adjoining sections of the terminal.
“In line with established safety protocols, the airspace remains temporarily closed,” it stated, confirming that all emergency procedures were promptly activated and continue to collaborate with relevant emergency and support agencies to safeguard lives, infrastructure, and operational integrity.
Also, the statement revealed that the Nigerian Airspace Management Agency (NAMA) is actively working to establish a temporary Control Tower to enable the safe and timely restoration of airport operations as soon as practicable.
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