Travel/Tourism
Protea Hotels by Marriott Emerges Coolest Hotel Brand in South Africa
By Dipo Olowookere
For the 8th time in a row, Protea Hotels by Marriott has been made the Coolest Hotel Brand in South Africa in the Sunday Times Generation Next Survey 2018.
Protea Hotels by Marriott is managed by Marriott International, a brand that understands a rapidly evolving marketplace.
Neal Jones, Chief Sales & Marketing Officer, Middle East and Africa, Marriott International, emphasized the importance of being perceived as “cool”.
“When your market is constantly adapting and your guests evolving in their preferences, it’s essential to tailor your brand accordingly,” he noted.
“We operate in a very competitive marketplace and relish the challenge of staying ahead. Our forever-young market, including the next generation, contains a vital segment of progressive individualists and forward-thinking travelers.
“The prestigious Generation Next Survey is an industry benchmark for brands in South Africa and we are delighted to be featured year on year amongst those who are getting it right,” he added.
The hotel brand prides itself with an associate complement that is representative of the younger generation, a feature that contributes to successful service delivery to this market.
“Our focus across the brand is on delivering a slick and seamless guest experience that’s personalised and mindful of individual preferences,” added Danny Bryer, Area Director for Sales & Marketing, Protea Hotels by Marriott.
“Our local expression of this combined with the additional strength of being part of the Marriott International’s global brand portfolio, enables us to roll out global best-practices efficiently.
“We know what travelers want because we’re always a step ahead, anticipating customer needs. We recognize that we must be proactive and consistent in everything we do in order to maintain the confidence of the South African market year after year.
“It’s not about titles or awards, so much as providing top-class products and services to our customers,” he concluded.
Now in its 13th year, Generation Next polls the opinions of 5,675 of South Africa’s youth (ages 8 to 22) in urban and peri-urban environments in six provinces. The lifestyle and consumer behaviour questionnaire is boosted by a further 4,622 face-to-face interviews.
Travel/Tourism
Tinubu Okays 30% Debt Relief to Airlines, Orders Fuel Price Talks
By Adedapo Adesanya
President Bola Tinubu has approved a 30 per cent relief on debts owed by local airlines to aviation agencies and ordered talks involving fuel marketers, airlines, and regulators to reach a fair jet fuel price.
He had earlier agreed in principle to write off part of domestic airlines’ debts to aviation agencies following successful talks with the Airline Operators of Nigeria (AON).
The group demanded a total waiver of debts owed to aviation agencies to cushion the effect of a 300 per cent increase in aviation fuel prices during a crucial high-level meeting with the Minister of Aviation and Aerospace Development, Mr Festus Keyamo and other critical stakeholders in Abuja.
Recall that the airlines had called off their impending strike due to commence on Monday over the rising cost of operations, particularly for fuel, triggered by the current Middle East crisis.
In an update on Thursday, Mr Keyamo said President Tinubu had approved the 30 per cent write‑off and tasked stakeholders, including fuel marketers, government representatives, airlines, and regulators, to reach a fair jet fuel price by Sunday.
Also, the federal government agreed to set up a committee to review taxes, levies and fees charged on domestic air tickets, to recommend cuts to ease pressure on airlines and passengers.
Engagements among representatives from government, airlines, fuel marketers, and regulators will continue to agree on what the minister described as “fair and reasonable” pricing for jet fuel, with any outcome to be made public.
The cost of fuel has generally risen in the last two months due to the escalating war with Iran by the US and Israel, which has triggered one of the most severe energy shocks in decades. Oil prices are currently above $100 per barrel as markets react to escalating tensions and the risk of prolonged disruption.
At the centre of the crisis is the Strait of Hormuz, a chokepoint through which roughly one-fifth of global oil supply flows. With shipping constrained, the effects are cascading across the global economy, raising fuel costs, fueling inflation, and increasing the risk of economic slowdown across many economies. This is forcing airlines to raise fares, curb growth plans and rethink forecasts.
Travel/Tourism
Nigeria Achieves 91.4% Safety Rating in ICAO Assessment
By Adedapo Adesanya
Nigeria has received a 91.4 per cent aviation safety rating following the latest assessment by the International Civil Aviation Organisation (ICAO) Coordinated Validation Mission (ICVM), marking one of its strongest performances in recent years.
This was disclosed by the Minister of Aviation and Aerospace Development, Mr Festus Keyamo, who announced the development on Wednesday at his office in Abuja, describing it as one of the highest safety ratings Nigeria has achieved under ICAO evaluations since 1960.
He explained that the outcome follows a comprehensive audit in which all aviation agencies and airlines operating in the country were assessed and certified safe based on the findings of the ICAO visiting team.
Speaking further, Mr Keyamo attributed the success to President Tinubu’s deliberate policy and support for the aviation industry.
The ICVM team concluded its on-site safety oversight audit in Nigeria on Wednesday after beginning its review last week.
The exercise was carried out as a follow-up to the ICAO Universal Safety Oversight Audit Programme (USOAP), conducted between August and September 2023.
Mr Keyamo had on Wednesday disclosed key federal government interventions aimed at reducing the financial pressure on airlines following rising concerns over the cost of Jet A1 fuel and the threat of service disruptions in the aviation sector.
Mr Keyamo stated that President Bola Tinubu had approved a generous discount on certain outstanding fees owed to the government by airline operators after they threatened to shut down over a 300 per cent surge in jet fuel price
He explained that the decision is part of efforts to provide immediate relief to the sector and prevent a breakdown in air transport services.
Travel/Tourism
FG to Write Off Part of Airlines’ Debts Amid Jet Fuel Price Surge
By Adedapo Adesanya
President Bola Tinubu has agreed in principle to write off part of domestic airlines’ debts to aviation agencies following successful talks with the Airline Operators of Nigeria (AON).
The group demanded a total waiver of debts owed to aviation agencies to cushion the effect of a 300 per cent increase in aviation fuel prices during a crucial high-level meeting with the Minister of Aviation and Aerospace Development, Mr Festus Keyamo and other critical stakeholders in Abuja on Wednesday.
Recall that the airlines had called off their impending strike due to commence on Monday over the rising cost of operations, particularly for fuel, triggered by the current Middle East crisis.
Mr Keyamo said President Tinubu asked for a formal request to be submitted immediately, with the percentage of the write‑off to be determined by him.
Also, the federal government will set up a committee to review taxes, levies and fees charged on domestic air tickets, to recommend cuts to ease pressure on airlines and passengers.
Speaking at the meeting, the chairman of Air Peace, Mr Allen Onyema, who spoke on behalf of airline operators, said airlines were “bleeding” financially due to the disproportionate hike in fuel costs, which he said had risen by about 300 per cent compared to global crude oil price movements.
According to him, “We are asking for a total waiver of all debts owed to aviation agencies. The airlines are under severe strain and cannot continue to borrow just to pay for fuel while neglecting critical obligations like maintenance.”
He explained that the threat to suspend operations was not a bargaining tactic but a reflection of the dire financial realities facing operators.
According to him, airlines had reached a breaking point where continued operations would compromise safety and sustainability.
Mr Onyema also called for urgent reforms in access to financing, noting that high interest rates—often above 30 per cent in Nigeria—were crippling airline operations, compared to single-digit rates obtainable globally.
On his part, Minister Keyamo confirmed that the federal government had stepped in swiftly to prevent disruption to air travel, following the operators’ warning.
He said that he had briefed President Bola Tinubu ahead of the meeting and secured presidential backing for immediate intervention.
Mr Keyamo said the president had directed that the formal requests from the airlines be submitted urgently, particularly regarding debt relief.
Meanwhile, the permanent secretary, Ministry of Petroleum Resources (Oil), Mrs Patience Oyekunle, said engagements with fuel marketers would continue, with a follow-up meeting scheduled to address pricing concerns and seek clarity on the steep increase.
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