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Putin Glad With Expansion of Russian-Nigerian Ties, Tasks New Envoys

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By Kester Kenn Klomegah

Russian President, Mr Vladimir Putin, has assertively reminded 17 newly arrived foreign envoys, including Nigerian ambassador to the country, Professor Steve Davies Ugba, to make efforts to facilitate the development of multifaceted relations with Russia in every possible way, strengthen political dialogue, boost trade and economic relations, deepen humanitarian and cultural ties.

“The role of diplomacy and diplomats are particularly important,” he explained and gave the assurance that Moscow was committed to constructive dialogue with its foreign partners and would unreservedly promote a positive agenda.

“For our part, we are ready to welcome your constructive initiatives, you can count on the support of Russian authorities, state institutions, business circles and the public,” Mr Putin said, addressing the foreign ambassadors in a special ceremony held in the Alexander Hall of the Grand Kremlin Palace.

The 17 newly appointed ambassadors are from Austria, Benin, Côte d’Ivoire, Cuba, Egypt, El Salvador, Ghana, Italy, Jordan, Nigeria, Montenegro, Republic of Congo, Saudi Arabia, South Korea, The Gambia, United Arab Emirates and Vietnam.

During the speech, Mr Putin strongly reminded them about the growing challenges and threats confronting the global community and urged them to play a pivotal role in ensuring sustainable development, global peace and stability.

“As for Russia, it will continue to consistently be committed to strengthening global and regional security and stability and fully comply with its international obligations, build constructive cooperation with partners based on respect relying on international legal norms and the United Nations Charter,” the Russian leader said.

According to Mr Putin, “diplomats are called upon to facilitate the joint search for answers to large-scale challenges and threats, such as terrorism, drug trafficking, organized crime, proliferation of weapons of mass destruction and climate change.”

In addition to supporting greater security, stability and delivering promptly on its international obligations, Putin also emphasized the readiness of Russia to continue boosting overall ties both at bilateral level and on the world stage with African countries. According to the longstanding tradition, the Russian leader said a few words about the interaction with the individual countries in the welcome speech.

Of particular importance, Mr Putin noted that Russia was interested in broadening ties with the Federal Republic of Nigeria.

“We very much appreciate our relations with Nigeria, an important partner for us on the African continent. We support the further expansion of mutually beneficial Russian-Nigerian ties, including cooperation on hydrocarbon extraction and aluminium production, as well as in the military-technical field,” he told the new Nigerian ambassador, Professor Steve Davies Ugba, who had arrived with an accumulated experience in corporate affairs and several years of academic teaching in the United States.

He went on to inform the gathering that the foundation for the cooperation between Russia and Ghana was laid over 60 years ago. “We have accumulated a great deal of experience in working together in both the trade and economic sphere and in politics. Currently, we are developing promising projects in the nuclear and oil industries, and we are discussing the prospects of supplying Ghana with Russian airplanes, helicopters and automobiles,” Mr Putin said.

Dr Akyaa Opoku Ware, Ghana’s ambassador to the Russian Federation, was one of those who presented credentials to Mr Putin. By profession, she is a qualified medical doctor from The Royal College of Surgeons in Dublin and was appointed as an ambassador to the Russian Federation and former Soviet republics by President Nana Addo Dankwa Akufo-Addo on September 13, 2017.

With regards to the Arab Republic of Egypt, Mr Putin offered a bit more saying that the strategic partnership with Egypt is being strengthened. In August, Russia and Egypt will mark the 75th anniversary of the establishment of diplomatic relations. Cooperation between Russia and Egypt is very active and includes the construction of the first nuclear power plant in Egypt, the establishment of a Russian industrial zone in the Port Said region, and the deepening of military and defense industry cooperation.

“I would also like to point out that regular flights between the capitals of the two countries have been resumed. We continue to work on resuming the rest of the flights,” he pointed out.

Last December, fruitful talks with President Abdel Fattah el-Sisi were held in Cairo, he noted, and added that they both maintained regular dialogue on a range of topics, including relevant international and regional issues because both countries have had close or similar positions. Quite recently, Mr Putin heartily congratulated the President of Egypt on his resounding victory at the recent elections.

According to diplomatic sources, Mr Ihab Talaat Nasr, the new Egyptian ambassador to Russia, has replaced Mr Mohammed al-Badri who completed his mission late October 2017. Previously, Ihab Nasr was the Deputy Minister of Foreign Affairs of Egypt responsible for European affairs.

The Gambia was in the Kremlin for the first time in the country’s history with the official opening of an embassy in Moscow. Madam Jainaba Bah, a Senior Member of the United Democratic Party (UDP), became the first resident ambassador of The Gambia in the Russian Federation.

“Our ties with the Republic of The Gambia are traditionally constructive. The Russian side is interested in expanding economic cooperation, including by increasing the supply of machinery and agricultural products to the republic. We will continue to expand the practice of training Gambian specialists at Russian universities,” the Russian leader explained.

Significantly, Mr Putin underscores the fact that friendly cooperation is maintained with the Republic of the Congo. Bilateral cooperation covers a number of major projects, including the construction of a 1,334 km oil pipeline. In February, Rosatom and the Science Ministry of the Congo signed a memorandum of understanding. Over 7,000 citizens of the Congo have received higher education at Soviet and Russian universities.

Talking about Republic of Côte d’Ivoire, he said that Russia’s relations with the Republic of Côte d’Ivoire would continue to develop in traditionally constructive spirit.

“We mainly interact with the Republic of Côte d’Ivoire in the trade and economic sphere. Russia supplies to this country chemical and food products and imports cocoa and its derivatives. As part of our humanitarian efforts, medicine and medical equipment from Russia are regularly sent to the Republic,” Mr Putin told the new ambassador, Mr Roger Gnanga, who had served in diplomatic post in Washington.

Currently, Côte d’Ivoire is a non-permanent member of the UN Security Council. Russia also stands ready to work with the Ivorian side at the UN.

Interestingly, Benin has frequently changed its ambassadors. Mr Noukpo Clement Kiki, the newly appointed Ambassador of the Republic of Benin to the Russian Federation, is a professional teacher and administrator for over 20 years. Quite recently, he had a short diplomatic stint in Canada and now transferred to Moscow.

Relations with Benin are developing in a constructive spirit. Russia cooperates on energy and transport. Russia exports food and chemical products. Over 2,500 citizens of Benin have graduated from Russian universities, according to Putin.

Whatever the possible shortfalls, Mr Putin optimistically expects that, with active participation of the 17 newly arrived ambassadors, these relations will develop dynamically for the mutual benefit of the peoples of their individual countries and Russia, and in the interests of international stability and security.

“I am confident that your time in Russia will allow you to better know our country and its rich history and culture, and will leave you with new unforgettable impressions,” Mr Putin, elected for another six-year presidential term and will be inaugurated into office on May 7, told the gathering.

In conclusion, Putin congratulated the new foreign envoys with the official beginning of an important and honourable diplomatic mission, and with the hope that their activities in the Russian Federation will be productive and promote the development of relations between the countries they represent and the Russian Federation.

This article was written by Kester Kenn Klomegah, an independent researcher writer on African affairs in the Russian Federation, but the headline was cast by Business Post Nigeria.

Dipo Olowookere is a journalist based in Nigeria that has passion for reporting business news stories. At his leisure time, he watches football and supports 3SC of Ibadan. Mr Olowookere can be reached via [email protected]

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Germany Acquires Equity Stake in ATIDI to Strengthen Economic Partnership With Africa

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ATIDI KfW Development Bank

By Aduragbemi Omiyale

About $32 million has been put into the African Trade and Investment Development Insurance (ATIDI) by Germany through KfW Development Bank.

This funding package allows the European nation to become a D2-class shareholder of ATIDI, a status dedicated to Export Credit Agencies and Non-African Public Entities.

Of this amount, $18.4 million is funded from BMZ budget resources, with the remaining $13.6 million coming from KfW’s own resources. As such, it will assume the obligations and benefits related to its new shareholding status, including representation in ATIDI Governance and decision-making structures, and equally participating towards improving German trade and investments in Africa in alignment with the G20 Compact with Africa (CwA 2.0).

KfW’s subscription in ATIDI is the culmination of a dynamic partnership between the two organisations.

On behalf of the German Federal Ministry of Economic Cooperation and Development (BMZ), KfW has supported several countries’ membership in ATIDI with over $100 million in financing, thus strengthening the organisation’s capital base and expanding its ability to mitigate risk and mobilise private investment across African markets.

The new equity participation adds a direct shareholding to this long‑standing cooperation.

KfW is the 13th Institutional shareholder in Africa’s premier development insurer, further strengthening the organisation’s capital base and its capacity to support trade and investment across the continent.

At the official signing of the subscription agreement in Nairobi, Kenya, a member of the executive board of KfW, Ms Christiane Laibach, said, “Our membership is executed on behalf of the Federal Republic of Germany. It is only the latest culmination of a successful cooperation that has enabled the ATIDI membership of several African states and has created innovative insurance solutions to attract foreign investment on the continent.”

The chief executive of ATIDI, Mr Manuel Moses, said, “This milestone is iconic in many ways. First, it elevates our already dynamic bond with KfW and creates more opportunities for German investors looking to engage in Africa. It is also a recognition of ATIDI’s earned status as Africa’s top development insurer and the acknowledgement of the soundness of our business. Last, it underscores the power of partnerships in a global context increasingly marked by volatility and uncertainty. ATIDI will spare no effort to make this partnership a successful one.”

Established in 1948, KfW is Germany’s state-owned promotional and development bank and a key implementing partner of BMZ in international financial cooperation. Its shareholding in ATIDI is expected to stimulate up to $500 million in trade and investment between German companies and African markets.

Over the past 25 years, ATIDI has grown to become Africa’s premier provider of development insurance and one of its highest-rated financial organisations. It leverages its partnerships with leading multilaterals and regional bodies, including the African Union, the World Bank Group, COMESA, the European Investment Bank (EIB), and the Norwegian Agency for Development Cooperation (NORAD), to offer innovative credit and investment insurance products that foster sustainable and transformational growth across the continent.

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Essent Slashes Contact Centre Technology Costs by 50%

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Essent Energy provider

By Modupe Gbadeyanka

The Netherlands’ largest energy provider, Essent, has cut the technology costs of its contact centre infrastructure by half.

The organisation, which serves 2.5 million customers, recorded zero critical incidents post-migration and improved agent workplace satisfaction by 36 per cent.

The migration was delivered in partnership with AI-first customer experience transformation specialists, Sabio Group, and was completed in under 12 weeks for an operation spanning over 1,000 agents across two locations.

Agents were forced to juggle multiple disconnected screens simultaneously — a workflow that was as inefficient as it was stressful.

“Our agents were constantly working with different screens — multiple chat instances open at once, multiple agent desktop instances. It was messy, and in some cases, quite stressful,” SAFe Product Manager for Customer Interaction, Omnichannel and Digital Transformation at Essent, Michiel Kouijzer, stated.

“A lot of colleagues were saying I was mad for even suggesting this approach. It kind of feels like a victory on a personal level that it did work out. You just have to be a little ambitious — and have the right expert partner who can make it work,” Kouijzer added.

With stable cloud infrastructure now firmly in place, Essent is turning its attention to the capabilities that were impossible in its legacy environment: AI-powered call summarisation, agentic customer self-service, and next-generation workforce optimisation.

Rather than a reckless ‘big bang’ cutover that could have affected service to millions of households, Sabio engineered a phased migration strategy — beginning with Essent’s SME segment to validate technical readiness before scaling to the full enterprise operation.

“This project showcases Sabio’s unique position in the contact centre technology landscape. We’re not just moving Essent to the cloud — we’re establishing a foundation for continuous improvement in their customer experience delivery,” the Country Manager for Sabio Group Benelux, Wouter Bakker, commented.

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Africa: A New Market for Russian Business

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New Market for Russian Business

By Kestér Kenn Klomegâh

On April 11, the presentation of the book “Africa: a new market for Russian business” took place, which aroused lively diverse interests among business representatives, entrepreneurs and employees of federal structures of Russia. The event was dedicated to discussing the prospects of Russian companies entering the African market and became a platform for the exchange of views and experiences.

Participating guests, packed in the small hall, included:

– representatives of business circles,

– entrepreneurs interested in new directions of development,

– employees of federal agencies curating foreign economic activity.

The presentation was held in a constructive and friendly atmosphere. The author of the book, Serge Fokas Odunlami, detailed the key ideas and conclusions presented in the publication. Particular attention was paid to the practical aspects of operating in the African market, as well as the analysis of opportunities and risks for Russian companies.

During the lively discussion, participants asked questions, shared their experiences and made suggestions for developing cooperation with African countries. This format allowed not only to get acquainted with the content of the book, but also to discuss topical issues of expanding business relations.

Meaning of the book: The publication, “Africa: a new market for Russian business” offers readers not only analytical, but also practical recommendations on investment and market trends, and how to enter the African market. The book will be a useful tool for those considering Africa as a promising destination for investment and business development.

The presentation of the book became a significant event for the Russian business community interested in expanding cooperation with Africa. Serge Fokas Odunlami introduced the participants to the new edition, which is a comprehensive business guide that gives an impetus for dialogue and implementation of joint entrepreneurial projects and corporate initiatives across Africa.

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