Banking
Eveline Tall Daouda Quits Ecobank as Deputy CEO
By Modupe Gbadeyanka
The exit of Ms Eveline Tall Daouda from Ecobank as the Deputy Chief Executive Officer has been announced.
Ms Daouda is proceeding on an early retirement on Tuesday, January 31, 2017 after spending about two decades at the institution.
A statement issued by Ecobank Transnational Incorporated (ETI), the parent company of Ecobank Group, disclosed that the “stellar professional” banker was leaving the company after two decades.
In the statement signed by the company’s chief spokesman, Mr Richard Uku, Ms Daouda was described by the Group CEO, Mr Ade Ayeyemi, as a “stellar professional who has built a reputation as an outstanding banker and influential leader.”
Mr Adeyemi pointed out that throughout Ms Daouda’s career, she has been “nothing short of the quintessential banker, one whose savvy and experience has helped grow our institution to the pan-African banking leader we are today.”
The bank boss said the retiring banker has “developed, coached and mentored many staff, some of whom now occupy senior leadership positions across the Ecobank Group.”
“She has contributed in no small measure to the development of human capital, actualising a key purpose of Ecobank, which is to build pan-African professionals who are true models to emulate,” he was quoted as saying in the statement.
During her banking career, Ms Daouda received wide recognition as an eminent African professional.
In 2013, Jeune Afrique magazine recognised her as one of the 25 most influential women in business in Africa. In 2014 and 2015, Forbes Africa nominated her as one of the top 100 most influential women in Africa.
The following year, Jeune Afrique again acknowledged her as one of the 50 most influential women on the continent and in 2016, the magazine again identified her as one of the top 50 most influential women on the continent.
As a graduate of English with a diploma in Business Management and Administration, Ms Daouda began her banking career with Citibank, working with that organisation for 17 years before joining Ecobank in 1998.
Since then, she has played a pivotal leadership role in Ecobank’s evolution. She successfully opened Ecobank Mali as deputy managing director in 1998 and in 2000 became its managing director, making her the first female managing director of a banking affiliate in the Ecobank Group.
She then went on to overhaul operations in Ecobank Senegal, which she managed for five years, later becoming regional director for the UEMOA zone and successfully consolidating the bank’s position across the region.
It is to her credit that Ecobank’s West African Economic and Monetary Union (UEMOA) zone affiliates remain on a consolidated base and a number one position throughout the region till today.
As Chief Operating Officer (COO), Ms Daouda managed the expansion of the Ecobank Group from
2010 to 2016.
In 2011, she was also appointed deputy group CEO. Her management of the company’s expansion involved, in part, consolidating acquisitions in some target countries like Zimbabwe and Mozambique and ensuring their successful integration into the Ecobank Group.
She also obtained banking licences and successful openings for Ecobank Equatorial Guinea and Ecobank South Sudan, as well as a representational office in Ethiopia.
By the end of her stewardship as COO in early 2016, the total balance sheet for the 33 Ecobank banking affiliates in Africa that Ms Daouda supervised stood at over $20 billion.
As COO, she successfully managed crises for affiliates during politically turbulent periods in Mali, Côte d’Ivoire, the Democratic Republic of Congo and the Central African Republic.
Her leadership ensured business continuity, maximum protection for Ecobank employees and minimal impact for the bank during these crises.
Ms Daouda, in her last role in the Ecobank Group as deputy CEO and chief regulatory officer, established the function responsible for protecting the Ecobank Group’s franchise and a high level regulatory relationship management.
She brought her vast experience in banking and governance to bear on several Ecobank affiliate boards. She represented ETI as the major shareholder on the boards of the eight countries of UEMOA and Cape Verde from 2005 to 2010 and on the boards of Ecobank Côte d’Ivoire, Kenya, Ghana, Cameroun and Zimbabwe from 2010 to 2016.
In an internal communication to staff, Mr Ade Ayeyemi said, “After a successful career, Eveline is leaving the Ecobank Group to pursue, among other things, her lifetime passion of developing, inspiring and empowering African women. She will apply her vast experience to deepen the advocacy for women entrepreneurs.”
“We owe Eveline an immense debt of gratitude for everything she has given to Ecobank over the years. She has valiantly served this organisation and her continent, and she will always stand out among the amazing professionals who have come through the doors of our institution,” Mr Ayeyemi further said.
By Modupe Gbadeyanka
Some entrepreneurs across diverse sectors recently completed a three‑week intensive capacity‑building programme organised by Ecobank Nigeria, in partnership with DHL.
The event was put together to equip Small and Medium Enterprises (SMEs) with the skills, tools, and insights required to scale beyond local markets and compete globally.
The focus was on critical growth enablers such as cross‑border trade, e‑commerce opportunities, logistics, customs procedures, and international shipping—key pillars for sustainable expansion in today’s increasingly connected global marketplace.
In one of the sessions, titled Trade and Grow Beyond Borders: Welcome to E‑commerce, the Relationship Channel Manager for DHL Customers/Global Express, Mr Charles Eke, underscored logistics as a critical success factor for SMEs, identifying key challenges such as access to finance, markets, and efficient logistics.
He also provided practical guidance on customs processes, international shipping, documentation, and shipment tracking, while emphasising the immense opportunities e‑commerce presents for cross‑border expansion.
According to him, international markets often offer greater growth potential than domestic markets for well‑positioned SMEs.
The Head of SMEs, Partnerships and Collaborations at Ecobank Nigeria, Mrs Omoboye Odu, described the programme as a catalyst for meaningful growth and mindset change.
“Over the past three weeks, something truly powerful has taken place. This programme has gone far beyond knowledge sharing—it has inspired new thinking and unlocked fresh possibilities for our SMEs. The message is clear: no business should be limited by geography,” she said.
Mrs Odu reiterated Ecobank’s deliberate focus on SMEs as key drivers of Africa’s economic development, saying, “Beyond building capacity, we are intentionally opening doors by connecting businesses to new markets and opportunities. With our presence in over 30 African countries, coupled with integrated payment, trade finance, and e‑commerce solutions, Ecobank is uniquely positioned as the Pan‑African bank enabling seamless cross‑border trade.”
One of the participants, Ms Dolapo Fatoki of Debsfray, a Lagos-based fashion brand, described the initiative as impactful, practical, and transformative.
“The sessions were highly informative. I gained a deeper understanding of documentation and pricing, two areas that previously posed major challenges for me. The collaboration between DHL and Ecobank has been exceptional and truly beneficial,” she noted.
Similarly, the Creative Director of FC Accessories, Mr Tosin Olukuade, described the programme as “an eye‑opener,” adding that it reshaped his approach to business growth.
“The insights I gained will help me scale my business exponentially. I am grateful to Ecobank and DHL for creating this opportunity,” he said.
Reflecting on the programme’s digital focus, the chief executive of Needle Point, Mrs Theresa Onwuka, highlighted how the sessions broadened her outlook on growth and innovation.
“The class was so good—it got my mind thinking of possibilities. My main takeaway is clear: digitalisation is the way forward,” she remarked.
By Adedapo Adesanya
The Central Bank of Nigeria (CBN) has directed banks and other financial institutions to submit monthly reports on failed electronic transactions across digital channels, as part of new compliance measures introduced in its revised Guide to Charges.
The directive was contained in a circular titled Exposure Draft of the Guide to Charges by Banks and Other Financial Institutions in Nigeria, 2026 (The Guide) and signed by the Director of the Financial Policy and Regulation Department, Mrs Rita Sike.
According to the apex bank, Chief Compliance Officers and Heads of Information Technology in financial institutions are required to jointly render electronic reports of all failed transactions conducted via Automated Teller Machines, Point of Sale terminals, mobile channels, web platforms, and other electronic systems.
The circular read, “The Chief Compliance Officer and Head Information Technology shall jointly render monthly reports electronically, of all failed electronic transactions via various e-channels (ATM, PoS, mobile, web/internet and related channels) that originate or terminate in the institution.”
The reports are to be submitted to designated CBN email addresses, reinforcing the regulator’s push for stricter monitoring of service failures across the banking system.
Beyond the reporting requirement, the CBN also introduced broader accountability measures, placing responsibility on top management of financial institutions to ensure strict adherence to the new guide.
Executive Compliance Officers or Managing Directors are mandated to cascade compliance expectations across all business units and ensure that banking systems are configured to apply only approved charges.
Specifically, the regulator directed that Heads of Information Technology must ensure that “all systems configurations only capture and allow posting of charges as permitted and described in this Guide,” while Chief Compliance Officers are to monitor strict compliance with the framework.
The revised guide, effective May 1, 2026, replaces the 2020 version and provides a comprehensive framework for charges across banking and other financial services.
The CBN explained that the review was aimed at promoting a safe and sound financial system, encouraging innovation, and expanding financial inclusion through lower tariffs on micropayments and transactions.
It added that the revised framework would strengthen oversight and accountability, encourage the adoption of electronic payment channels, and accommodate new industry participants.
Business Post also reported that the regulator has raised ATM card fees by 50 per cent to N1,500 and scrapped the monthly maintenance charge.
By Aduragbemi Omiyale
The Central Bank of Nigeria (CBN) has proposed that financial institutions operating in the country should charge N150 for the e-dividend mandate processing fee from May 1, 2026.
This was contained in the latest Guide to Charges by Banks and Other Financial Institutions in Nigeria, signed by the Director of the Financial Policy and Regulation Department of the CBN, Ms Rita Sikе.
The move is to promote a safe and sound financial system in Nigeria, accelerate the adoption of innovative financial services, financial inclusion and micropayments/transactions.
The reviewed guide, according to the central bank, provides for an increased range of financial services, encourages development of innovative products, strengthens responsibility for oversight and accountability and promotes financial inclusion through lower tariffs for micropayments/transactions.
It also reviewed some charges for banking services to encourage increased adoption of electronic channels and accommodate new industry participants since the issuance of the 2020 guide.
“In view of the above, the draft guide is hereby exposed to members of the public for their comments/input on the proposed fees contained therein. Comments are to be sent to [email protected] on or before May 08, 2026,” a part of the note stated.
In the draft, the banking sector regulator is suggesting the payment of N1,500 for local debit card issuance and replacement by customers and a $10 annual fee for foreign currency-denominated debit/credit cards.
For on-site ATM transactions, a charge of N100 per N20,000 withdrawal was proposed and N100 plus a surcharge of not more than N500 per N20,000 withdrawal. It emphasised that the surcharge, which is an income of the ATM deployer/acquirer, shall be disclosed at the point of withdrawal to the consumer.
The bank also said that for electronic fund transfers below N5,000, no fee would be collected, but from N5,000 to N50,000, customers would part with N10, and for transfers above N50,000, the fee of N50 would be paid, while for microfinance banks, there would be the settlement bank’s charge plus 10 per cent of the charge.
The CBN noted that this guide applies to commercial banks, merchant banks, Payment Service Banks (PSBs), non-interest banks, microfinance banks, finance companies, Primary Mortgage Banks (PMBs), Development Finance Institutions (DFIs), credit guarantee companies, Mobile Money Operators (MMOs), and any other institution as may be designated by it.
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