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Charting the Course of AI in Nigeria’s Business Terrain

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olumide balogun

By Olumide Balogun

In the bustling markets of Lagos, a remarkable transformation is underway. A local logistics company, once struggling with efficiency, has now streamlined its entire operation using AI-driven solutions. This is a glimpse into the broader canvas of Africa where Artificial Intelligence (AI) is rapidly becoming a cornerstone for business innovation.

Across the continent, from the tech hubs of Nairobi to the vibrant streets of Accra, AI is no longer a distant concept but a present-day tool reshaping the way businesses operate and grow. Enterprises of all sizes are tapping into AI to enhance their processes, improve customer experiences, and unlock new growth potential.

Recently, Google brought together industry leaders from leading organisations such as MTN, FirstBank, and Kuda to explore the integration and impact of AI in African businesses. The discussions brought into focus the immediate relevance of AI, emphasising that its value lies not just in preparing for future challenges but in providing practical solutions for the pressing needs of today’s market.

Fola Olatunji-David, representing the Nigerian Minister of Communication, Innovation & Digital Economy, Dr Bosun Tijan noted that “AI is not just a technological leap forward, but a catalyst for redefining how we approach business challenges and opportunities in Africa.”

As AI becomes more prevalent across Africa, it’s crucial to recognize that its adoption is more than just a technological upgrade. It’s about rethinking how businesses operate, engage with customers, and improve their processes. Key factors like managing costs, acquiring the right talent, and implementing effective strategies are central to this transition. Successfully navigating these aspects of AI integration hinges on practical solutions and a collective commitment to embracing and adapting to this technological evolution.

In this transformative landscape, it’s the businesses that are at the forefront, with the support of collaborative partners. Our initiatives, like the Google for Startups Accelerator AI First program, aim to empower businesses to effectively leverage AI technologies. By working together, we can ensure that the adoption of AI across Africa’s business sector is impactful and responsible, driving progress and prosperity across the continent.

The transformative potential of AI in Africa is immense. It offers a pathway for businesses to enhance operational efficiency, drive innovation, and remain competitive in a rapidly evolving global market. The journey of integrating AI into African businesses is a testament to the region’s resilience, adaptability, and commitment to embracing new technologies for sustainable growth and development.

The narrative of AI in Africa is evolving, marked by instances of innovation and collaborative efforts. While there are diverse experiences across the continent, many businesses are finding ways to harness technology for their growth and success. This journey with AI is contributing to various aspects of economic development, illustrating the potential and diverse applications of technology in different African contexts.

In the vibrant city of Lagos, a small yet ambitious logistics company is redefining its business landscape. By integrating Artificial Intelligence (AI) into their operations, they have not only improved efficiency but have also carved a new path for growth and innovation. This is not just an isolated success story; it mirrors a larger narrative unfolding across Africa where AI is becoming a fundamental tool for business transformation.

Across the continent, in bustling marketplaces and corporate boardrooms, AI is no longer perceived as a futuristic notion but as a present-day catalyst for change. Businesses, both large and small, are increasingly embracing AI to enhance processes, customer experiences, and scalability. This adoption signifies a significant shift in how African businesses approach innovation and competitiveness in the global market.

A recent roundtable convened by Google brought together leaders from top organisations like MTN, FirstBank, and Kuda in Nigeria. This gathering was more than just a meeting of minds; it was a testament to the growing recognition of AI’s role in reshaping African businesses. One of the most poignant insights, shared by Fola Olatunji-David, representing the Nigerian Minister of Communication, Innovation & Digital Economy, encapsulates this sentiment perfectly: “AI is not just a technological leap forward but a catalyst for redefining how we approach business challenges and opportunities in Africa.”

However, the integration of AI into the African business sector is not without its challenges. It requires a reimagining of business models, customer engagement strategies, and operational efficiencies. Key hurdles such as cost, talent acquisition, and strategic implementation need to be addressed. This journey towards AI integration calls for not just innovative solutions but also a unified vision and a steadfast commitment to driving technological change.

It is essential to acknowledge that businesses are at the forefront of this transformation. They are the primary drivers of innovation, with collaborative partners playing a supportive role in this journey. Initiatives like Google’s Accelerator AI First program are designed to empower businesses to effectively leverage AI for sustainable growth and innovation. This collaborative approach ensures that AI adoption across Africa’s business sector is both impactful and responsible, contributing to progress and prosperity.

The potential of AI to transform Africa’s business landscape is immense. It provides a pathway for businesses to enhance operational efficiency, drive innovation, and remain competitive in a rapidly evolving global market. This transformative journey is a testament to the resilience, adaptability, and commitment of African businesses to embrace new technologies for sustainable growth and development.

As we look to the future, the focus is clear. AI’s role in Africa is not just about technological advancement; it’s about shaping a new economic narrative for the continent. A narrative where technology acts as a catalyst for sustainable growth, innovation, and a brighter, more prosperous future for Africa.

The story of AI in Africa is one of collaborative innovation, transformation, and the promise of a technologically empowered continent. It’s a narrative that showcases how technology can be harnessed not only to drive business success but also to contribute significantly to the economic prosperity of the continent.

Olumide Balogun is the West Africa Director for Google

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Google Unveils AI Skilling Blueprint for Africa

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Google AI Skilling Blueprint for Africa

By Modupe Gbadeyanka

As part of broader Africa-focused Artificial Intelligence (AI) initiatives, Google has launched the AI Skilling Blueprint for Africa, designed to help governments build a future-proof workforce.

The programme provides governments with a comprehensive, step-by-step guide to formulate national skilling strategies. It focuses on developing three critical cohorts: AI Learners, who will gain foundational AI literacy; AI Implementers, professionals upskilled to integrate AI tools into their work; and AI Innovators, deep technical experts dedicated to building the next generation of AI solutions.

Africa is home to the world’s youngest and fastest-growing population. The continent shows immense potential for AI-driven economic growth.

However, new research highlights a significant challenge: while optimism for AI is exceptionally high, reaching 95 per cent in Nigeria and 76 per cent in South Africa, 55 per cent of firms across the continent report needing AI talent more than financing. Closing this skills gap is key to unlocking Africa’s opportunity.

Google’s Vice President of Government Affairs and Public Policy, Doron Avni, explained that, “The AI Skilling Blueprint provides a clear roadmap for governments to build the workforce of the future.

“By also investing in AI-ready data and expert local organisations and partners, we are helping build the interconnected ecosystem needed for a prosperous, AI-driven future for the continent.”

As part of its broader initiatives, Google also announced $2.25 million to support projects building trustworthy public data sets for AI by the UN Economic Commission for Africa (UNECA), the UN Department of Economic and Social Affairs (UN DESA) and PARIS21.

This contribution will help national statistical offices modernize their infrastructure and empower decision-makers with the reliable data they need to address challenges from food security to economic growth.

“For Africa to drive sustainable development, evidence-based policymaking is indispensable. This requires accessible, reliable, and AI-ready data.

“This effort is a crucial step forward. By building a Regional Data Commons, we can empower African institutions with the data and tools they need to make strategic choices that will drive growth and prosperity,” the Executive Secretary of the UN Economic Commission for Africa, Claver Gatete, said.

Finally, building on its $7.5 million Google.org Skilling Fund commitment, Google announced the first set of expert social impact organizations who will receive funding to execute on projects consistent with its skilling mission, including FATE Foundation and the African Institute for Mathematical Sciences (AIMS), which will embed advanced AI curricula into universities; and JA Africa and CyberSafe Foundation, which will advance crucial work in online safety and digital literacy.

“We are incredibly proud to partner with the African Institute of Management Sciences on the Advanced AI UpSkilling Project, with support from Google.org. This groundbreaking initiative is a direct response to the urgent need for deep AI competencies in Africa, empowering tertiary institutions, lecturers, and students in Nigeria, Ghana, Kenya, and South Africa.

“This strategic support aligns perfectly with FATE Foundation’s mission to foster innovation and sustainable economic growth across the continent, ensuring Africa is fully equipped to lead in the global technological future,” the Executive Director for FATE Foundation, Adenike Adeyemi, stated.

“We live in an age defined by rapid technological change and our mission at JA Africa is to ensure that African youth are not left behind. However, even as we engage our youth in more digital programs and encourage AI literacy, we are fully aware of the harmful effects of unchecked online exposure and, therefore, invest equally in protecting their data, physical safety and mental wellbeing.

“Through this support from Google.org, we will give young people the tools, knowledge, and confidence they need to navigate the digital world safely and responsibly,” the chief executive of Junior Achievement Africa, Simi Nwogugu, remarked.

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Zoho Updates All-in-One Business Software Platform Zoho One

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Zoho One Update

By Modupe Gbadeyanka

Global technology firm, Zoho, has enhanced its all-in-one business software platform known as Zoho One with improve security, and deeper intelligence across all over 50 applications.

The company improved the user interface, placing context at the centre of the user journey and removes traditional boundaries between applications.

Spaces now organise tools by purpose—such as Personal, Organisation, and Department-specific groups—enabling employees to access what they need without switching between apps. A centralised search bar spans the entire ecosystem, allowing users to find information or trigger workflows instantly.

An enhanced Action Panel provides a full view of upcoming meetings, unread messages, pending tasks, and other key updates, helping employees remain informed regardless of which app they are using.

The updated Dashboard consolidates data from Zoho and third-party apps into one central hub that can be customised using pre-existing or bespoke widgets.

The platform also introduced Vani, a new visual-first collaboration space that supports brainstorming, planning, and creation through diagrams, whiteboards, mind maps, and integrated video calling.

A central integrations panel enables administrators to monitor and configure all connections. Foundational integrations bring application-specific portals—Zoho or third-party—into a single unified portal. Practical tasks such as domain verification and authentication can now be configured more easily.

The new Smart Offboarding feature introduces outcome-based integrations, allowing organisations to transfer department ownership, manage employee device data, and determine data access rights within a single workflow, ensuring smooth transitions.

Also, Zia, Zoho’s AI assistant, is now accessible throughout Zoho One, providing unified intelligence that supports decision-making and improves productivity. Zia can aggregate and contextualise information from various platforms, including third-party systems such as Google Workspace, and present it as clear, actionable insight.

Zia Hubs, the platform’s intelligent content management system, now has a dedicated space where contracts, meeting recordings, and other important assets are automatically organised. Through Zia Search, employees can quickly surface relevant information without navigating multiple locations.

In addition, Ask Zia, available from the bottom toolbar, enables prompt-based searches across Zoho One, providing quick visibility into schedules, tasks, recent interactions, and other key details.

Commenting on the changes, the Country Head for Zoho Nigeria, Mr Kehinde Ogundare, said, “The Zoho One update reflects how work has evolved from using individual applications to operating within a unified platform.

“Zoho One customers are not simply licensing apps; they are choosing a solution that allows Zoho to handle the technology while they focus on productivity. The enhancements announced today deliver a cohesive experience built on unified integrations, context, and data.”

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MTN Nigeria Introduces Speed-Based Unlimited Broadband Data Plans

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MTN Cloud Accelerator

By Aduragbemi Omiyale

The unlimited data market in Nigeria is getting more robust with MTN Nigeria joining the fray.

The company, in a statement, said it has launched its Unlimited Broadband Data plans powered by 5G technology.

The new plans are available in speed-based variants of 50Mbps and 100Mbps, designed to cater to a wide range of users and smart homes.

New customers that purchase a 5G router will enjoy a welcome bonus offer of unlimited data for the first 30 days, allowing them to experience the Power of Unlimited 5G!

It aims to convert interest into subscription through immediate incentives such as attractive bundles and device tie-ins, offering exclusive deals on 5G routers to ease the transition for new users.

MTN Nigeria said its new Unlimited Broadband Data plans were tailored to resolve major frustrations faced by Nigerian internet users, capped data volume limits, high costs, and unstable connectivity.

The new proposition is positioned by the company as a transformative product intended to support high-demand users, from streamers and gamers to households and businesses requiring uninterrupted connectivity.

The unlimited broadband data plans focus on providing the necessary high-speed infrastructure to support contemporary Nigerian digital demands and enable customers to Stay Limitless. This includes guaranteeing the stable connection required for virtual meetings and large file transfers, crucial for remote work and digital lifestyle expressions. It also aims to facilitate uninterrupted online learning, high-definition streaming, and professional online gaming.

The technology company is differentiating its plan by highlighting the capabilities of its network, promising lightning-fast speeds and ultra-low latency, a direct response to the pervasive problem of connection lag and buffering.

Furthermore, the network will offer affordable and flexible options, designed to cater to diverse economic segments, ensuring accessibility for both individuals and households.

Customers interested in the new Unlimited Broadband Plans can access them by dialing *461*1#, on MyMTNApp, MTN eShop, MTN website, visiting any authorised retail store, or by speaking with an agent to enquire about available packages.

“We’re building a broadband experience for everyday life; content creators, remote workers, gamers, students and households.

“Our focus is on speed, reliability, low latency, and affordability. Broadband is designed to deliver seamless connectivity that empowers Nigerians to thrive in the digital economy,” the Chief Broadband Officer of MTN Nigeria, Mr Egerton Idehen, stated.

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