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Ascott Launches Holistic Disability Inclusion Playbook for Accommodation Sector, Setting New Hospitality Benchmark

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  • One of the world’s first open-access playbooks providing hospitality operators with a holistic, practical framework to embrace disability inclusion
  • Supported by SG Enable, World Sustainable Hospitality Alliance and Valuable 500 and reviewed by nearly 20 disability inclusion experts globally
  • Company announces global disability inclusion commitments, including standardised accessibility profiles for all properties, frontline disability awareness training and reporting on the hiring of persons with disabilities starting 2026

SINGAPORE – Media OutReach Newswire – 17 November 2025 – The Ascott Limited (Ascott), the wholly owned lodging business unit of CapitaLand Investment (CLI), has launched the Disability Inclusion Playbook for the Accommodation Sector. As one of the world’s first open-access, holistic disability inclusion playbooks, it sets a new benchmark for inclusive hospitality. Developed by Ascott in partnership with disability inclusion specialists Colorful Earth, it is supported by SG Enable (Singapore’s focal agency for disability and inclusion), World Sustainable Hospitality Alliance (a global coalition driving sustainability in hospitality) and Valuable 500 (a global non-profit of over 500 multinational corporations advancing disability inclusion).

(Back row) Mr Eric Chua, Senior Parliamentary Secretary, Ministry of Social and Family Development & Ministry of Law was the Guest-of-Honour at the launch ceremony for The Ascott Limited’s Disability Inclusion Playbook for the Accommodation Sector. He was flanked by Ms Lee May Gee, CEO, SG Enable (left) and Ms Beh Siew Kim, Chief Financial & Sustainability Officer, Lodging, CapitaLand Investment (right). Featured with them were contributors to the playbook (front row, from left) Mr Isaac Liang, Mr Ryan Yap and Ms Alethea Lew.

Offering guidance across five key pillars of disability inclusion – Inclusive Training, Spaces, Hiring, Digital Interfaces and Programmes – the playbook empowers accommodation providers of all sizes to deliver welcoming and inclusive stay experiences from pre-arrival to departure, while fostering inclusive hiring and training practices. It addresses the diverse needs of travellers with disabilities, covering areas such as governance and strategy, collaboration with the disability community, barrier-free infrastructure, accessible programmes and function-specific training.

The playbook’s launch event took place at Citadines Science Park Singapore, officiated by Guest-of-Honour Mr Eric Chua, Singapore’s Senior Parliamentary Secretary for the Ministry of Social and Family Development and the Ministry of Law. He said: “A truly inclusive society that strengthens the quality of life for persons with disabilities is a whole-of-society effort. I am glad that like-minded partners such as Ascott have come onboard, and welcome more to join us. Together, we must work together to build a more caring and inclusive Singapore.”

Ascott’s Disability Inclusion Commitments
At the launch, Ascott announced a comprehensive set of disability inclusion commitments, structured around the playbook’s five-pillar framework:

  • Starting from 2026, at least one Ascott property in every country where it operates will host a community programme dedicated to disability inclusion. The company will also begin reporting on the hiring of persons with disabilities in its annual sustainability reports. Every property will feature a standardised accessibility profile detailing room features, measurements and accessible transport options, empowering guests to make informed booking decisions. Currently, around 60% of Ascott’s operational properties already provide accessibility information, with plans to transition to a standardised template and extend it progressively across the remaining properties.
  • By 2027, 100% of Ascott’s frontline associates globally will have completed disability awareness training. To date, over 100 associates in Singapore and Australia have been trained to create welcoming stay experiences for guests with disabilities.
  • By 2028, all guest-facing digital platforms will meet Web Content Accessibility Guidelines (WCAG) 2.1 AA accessibility standards, ensuring a seamless and inclusive online experience. Ascott’s booking website, DiscoverASR.com, already complies with these standards, with its Ascott Star Rewards mobile app next in line.

Ms Beh Siew Kim, Chief Financial and Sustainability Officer, Lodging, CapitaLand Investment, said: “We are honoured to launch the open-access Disability Inclusion Playbook for the Accommodation Sector, a practical resource developed in close collaboration with disability inclusion experts and informed by our global hospitality operations. The playbook will guide Ascott’s disability inclusion efforts across our global portfolio of more than 1,000 operational and pipeline properties in over 40 countries, and we welcome other operators to join us in this collective journey.”

“Real inclusion requires more than guidance – it demands action, accountability and shared learning. That is why Ascott is backing this playbook with measurable commitments across our global portfolio, including standardised accessibility profiles for our properties, comprehensive staff training and transparent reporting on our progress. By sharing both our learnings and commitments, we aim to accelerate collective progress and show that inclusive hospitality is not just the right thing to do; it is vital to building resilient businesses that truly serve all guests and communities,” she added.

Ms Beh Siew Kim, Chief Financial & Sustainability Officer, Lodging, CapitaLand Investment announced a comprehensive set of commitments, structured around the Disability Inclusion Playbook’s five-pillar framework.
Ms Beh Siew Kim, Chief Financial & Sustainability Officer, Lodging, CapitaLand Investment announced a comprehensive set of commitments, structured around the Disability Inclusion Playbook’s five-pillar framework.

Driving Inclusive Hospitality Through Collaboration and Expertise
An estimated 1.3 billion people – or about 16% of the global population – live with permanent disabilities[1], representing a substantial yet underserved market in tourism and hospitality. Accessibility is therefore both a social imperative and a significant opportunity for the hospitality industry. Ascott’s Disability Inclusion Playbook addresses this need with practical guidance drawn from its global operations and reviewed by nearly 20 experts from Colorful Earth, SG Enable, World Sustainable Hospitality Alliance and Valuable 500.

The playbook is also a key outcome of Ascott’s 2024 Memorandum of Understanding with SG Enable, the first partnership of its scale in Singapore’s hospitality sector. This collaboration has already produced industry-first initiatives, including Singapore’s first hospitality-specific disability inclusion training, launched at the Ascott Centre for Excellence in June 2025.

Ms Lee May Gee, CEO of SG Enable, said: “This global disability inclusion playbook translates aspiration into action – exemplifying what can be achieved when industry leaders, persons with disabilities, and community partners come together to co-create solutions grounded in lived experience. We hope it inspires others in the hospitality and tourism sectors to join us in shaping a world where everyone feels welcomed, valued and included.”

Mr Glenn Mandziuk, President & CEO, World Sustainable Hospitality Alliance, stated: “Today marks a pivotal moment for global hospitality. This Playbook is more than a guide; it is a beacon for systemic change, transforming the industry’s ambition for disability inclusion into tangible action. We are profoundly grateful to Ascott for their catalytic investment and leadership, and to Colorful Earth for authoring a truly superb and practical playbook. This collaborative triumph with SG Enable and the Valuable 500 proves that true hospitality must be universally accessible. It provides our entire industry with the crucial roadmap to build a future where everyone, without exception, can truly belong.”

Ms Katy Talikowska, CEO, Valuable 500, said: “Ascott’s Disability Inclusion Playbook offers practical processes and strategic guidance to help hospitality organisations of all sizes move from intent to impact. It recognises that inclusion is not a single department’s job but a shared responsibility that touches every guest experience and employee interaction. From accessible digital interfaces to inclusive hiring and spatial design, the framework aligns perfectly with Valuable 500’s vision of inclusion as a driver of innovation, growth and resilience.”

Breaking Barriers through Art
A highlight of the launch event was the unveiling of the playbook’s cover artwork, a visual representation of the collaboration and creativity at the heart of Ascott’s disability inclusion initiatives. Co-created by artists with disabilities from SG Enable’s i’mable Collective alongside Ascott associates, the artwork reflects the values of empowerment, diversity and community that drive the company’s inclusion efforts. The i’mable Collective connects persons with disabilities to professional creative opportunities, making this partnership a demonstration of the inclusive practices the playbook promotes.

Behind this meaningful unveiling was a collaborative process that brought together diverse talents to create artwork representing the five pillars of Ascott CARES (Community, Alliance, Respect, Environment and Supply Chain), the company’s sustainability framework. The ‘Respect’ pillar artwork, embodying Ascott’s inclusion initiatives, was selected for the playbook front cover, while artwork representing all five pillars featured on the back cover. The artwork will also be incorporated into future Ascott CARES apparel and collateral, ensuring the spirit of this partnership continues to inspire across the organisation.

Bringing the Playbook to Life
The launch event also showcased an assistive amenities toolkit that brings the playbook’s Inclusive Programmes pillar to life. Co-developed by Ascott and SalvageGarden – Southeast Asia’s first assistive tech makerspace – the 3D-printed prototype toolkit is designed to enhance the stay of guests with physical disabilities or limited handgrip. Ascott will pilot the initiative at its Singapore properties, including Citadines Science Park Singapore, lyf Funan Singapore, Citadines Rochor Singapore and Oakwood Studios Singapore. Each toolkit includes holders for cutlery, toothbrushes, combs and mugs, a toothpaste squeezer, and a tactile hotel map. Guests will be invited to test the toolkits and provide feedback to shape the next version of the toolkit.

Expanding the Playbook’s Reach
Ascott’s Disability Inclusion Playbook for the Accommodation Sector is now publicly available on its global website, DiscoverASR.com, and will be promoted across partner platforms of SG Enable, World Sustainable Hospitality Alliance and Valuable 500. It will also be featured on Singapore Tourism Board’s website and its tri-annual newsletter to hotel stakeholders, reinforcing Singapore’s position as a world-class, accessible destination.

For more information and key milestones in Ascott’s disability inclusion journey, please refer to The Ascott Limited Sustainability Report 2024 (pages 23 to 28), which highlights the company’s actions and progress towards its vision of building a greener, more inclusive future.


Hashtag: #TheAscottLimited #Hospitality #Sustainability #DisabilityInclusion #AscottCARES




The issuer is solely responsible for the content of this announcement.

The Ascott Limited

The Ascott Limited (Ascott) is driven by a vision to be the preferred hospitality company, enriching global living with heartfelt experiences. With a portfolio of more than 1,000 properties spanning over 230 cities across more than 40 countries, Ascott’s presence spans Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Its diverse collection of award-winning brands includes , , , , , , , , , , , , and .

Ascott specialises in managing and franchising a wide range of lodging options, including serviced residences, hotels, resorts, social living properties and branded residences, catering to the varying needs and preferences of global travellers. Through the loyalty programme, members enjoy exclusive privileges and curated experiences, enhancing every aspect of their travel journey.

As a wholly owned business unit of , Ascott generates fee-related earnings by leveraging its expertise in both lodging management and investment management. It also drives the expansion of funds under management by growing its sponsored and private funds.

For more information on Ascott and its sustainability programme, please visit . Alternatively, connect with Ascott on , , and .

CapitaLand Investment Limited

Headquartered and listed in Singapore in 2021, (CLI) is a leading global real asset manager with a strong Asia foothold. As at 5 November 2025, CLI had S$120 billion of funds under management. CLI holds stakes in eight listed real estate investment trusts and business trusts and a suite of private real asset vehicles that invest in demographics, disruption and digitalisation-themed strategies. Its diversified real asset classes include retail, office, lodging, industrial, logistics, business parks, wellness, self-storage, data centres, private credit and special opportunities.

CLI aims to scale its fund management, lodging management and commercial management businesses globally and maintain effective capital management. As the investment management arm of CapitaLand Group, CLI has access to the development capabilities of and pipeline investment opportunities from CapitaLand Group’s development arm. In 2025, CapitaLand Group celebrates 25 years of excellence in real estate and continues to innovate and shape the industry.

As a responsible company, CLI places sustainability at the core of what it does and has committed to achieve Net Zero carbon emissions for Scope 1 and 2 by 2050. CLI contributes to the environmental and social well-being of the communities where it operates, as it delivers long-term economic value to its stakeholders.

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VinFast Officially Enters Indonesia’s E-Scooter Market, Partners with Strategic Dealers

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HANOI, VIETNAM – Media OutReach Newswire – 10 February 2026 – VinFast today officially announced its entry into Indonesia’s e-scooter market through the signing of a Memorandum of Understanding (MoU) with strategic dealers in the country. The milestone marks a significant step in VinFast’s international expansion of its electric two-wheeler business and reaffirms the Company’s long-term commitment to one of Southeast Asia’s largest and most dynamic motorcycle markets.

VinFast signed strategic MoUs with its first e-scooter partners in Indonesia.

Accordingly, VinFast has signed strategic MoUs with its first partners in Indonesia, including K3, Citra Abadi Sedaya, PT Bevos Auto Mandiri, PT Sapta Jaya, MotorArt, PT Sinergies Dua Kawan, and PT HINU. These partners have long-standing experience in the distribution of automobiles and motorcycles, strong professional operational capabilities, deep market understanding, and the ability to rapidly deploy operations in line with VinFast’s standards.

VinFast will begin rolling out its distribution network in the Jabodetabek area — Indonesia’s largest economic and urban center — from the second quarter of 2026, with plans to expand to other regions nationwide.

In Indonesia, VinFast plans to introduce a portfolio of battery-swapping e-scooters, including VinFast Evo, VinFast Feliz II, VinFast Flazz and VinFast Viper, alongside additional new models to be launched in due course. The product lineup has been carefully engineered and calibrated to suit Indonesia’s tropical climate, dense urban traffic conditions, and everyday commuting patterns.

Throughout 2026, VinFast aims to further expand its footprint to hundreds of authorized dealerships and service workshops nationwide. The Company’s development strategy in Indonesia is designed as an integrated ecosystem, combining retail and after-sales networks, financing solutions, charging and battery-swapping infrastructure through cooperation with V-Green, and partnerships with leading financial institutions.

Prior to this announcement, VinFast had unveiled its strategy to internationalize its electric two-wheeler business and signed agreements with dealers in the Philippines. According to its roadmap, the Company will accelerate expansion across five priority markets in 2026, namely the Philippines, Indonesia, India, Thailand, and Malaysia. These countries represent high-growth economies with substantial urban mobility demand and a clear transition toward sustainable transportation solutions.

Ms. Vo Thi Cam Tu, Managing Director of VinFast E-Scooters Overseas Market, stated: “Indonesia is a strategic market in VinFast’s global e-scooter expansion journey. Partnering with leading local dealers underscores our partners’ confidence in VinFast’s product quality, service standards, flexible battery-swapping model, and long-term vision. We are committed to accompanying Indonesian consumers on their transition toward a greener, smarter, and more sustainable future of mobility.”

Indonesia stands among the world’s largest motorcycle markets, characterized by rapid urbanization, high population density in major cities, and increasing policy and consumer momentum toward environmentally friendly transportation. These structural factors create substantial headroom for the growth of the e-scooter segment. Indonesian dealers have expressed strong confidence in VinFast’s long-term potential in the country, citing its comprehensive green mobility ecosystem, large-scale manufacturing capabilities, and proven ability to execute swiftly across multiple international markets.

After two years of presence in Indonesia, VinFast has introduced a broad range of electric vehicles, from electric SUVs to models optimized for transportation services, and has commenced operations at its Subang facility. Concurrently, the Company has expanded its integrated ecosystem, including dealership and after-sales networks, charging infrastructure in collaboration with V-Green, and partnerships with leading banks and financial institutions. Through pioneering and customer-centric policies, VinFast continues to lower barriers to EV adoption and enable Indonesian consumers to participate in the global green mobility revolution.

Hashtag: #VinFast

The issuer is solely responsible for the content of this announcement.

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Voicecomm Technology Wins 300 million RMB Major “AI+ Elderly Care” Project Forging a New Engine for the Silver Economy

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HONG KONG SAR – Media OutReach Newswire – 9 February 2026 – Voicecomm Technology Co., Ltd. (“Voicecomm Technology” or the “Company”, Stock Code: 2495.HK), one of the leading enterprises in Conversational Artificial Intelligence (CoAI), is pleased to announce that it has successfully won the bid for the “South Sichuan Intelligent Valley AI Vertical Large Model Innovation Platform (川南智谷人工智能垂直大模型創新平台)- Silver Economy Construction and Operation Project” in Neijiang City, Sichuan Province. The total contract value is close to 300 million RMB, including approximately RMB 150 million for the initial platform construction costs; and approximately RMB 140 million for medium- to long-term project operation costs. This indicates that Voicecomm Technology has successfully established a full-stack service closed loop of “construction + operation”. This project marks a significant breakthrough for the Company in pioneering the new strategic track of “AI + healthcare” and represents its first replicable city-level smart elderly care benchmark project.

According to report from iResearch, as the end of 2024, China’s population aged 60 and above has exceeded 310 million, accounting for 22.0% of the total population. As the first city-level AI elderly care project, this not only affirms Voicecomm Technology’s position in the “AI + Elderly Care” sector but also signals a new trend in government investment towards smart elderly care—shifting from infrastructure construction to pursuing effective operational services.

Mr. Sun Qi, Founder and Executive Director of Voicecomm Technology Co., Ltd., said: “China is accelerating into a phase of deep aging, and the needs of hundreds of millions of elderly people constitute a vast blue ocean. Faced with the challenges of an aging society today, we aim to leverage artificial intelligence technology to explore a new, scientifically-driven path for elderly care. The Neijiang project is our first demonstration project in the healthcare sector. Its core lies not in stacking hardware but in using AI as the engine to make elderly care services truly intelligent and smooth, thereby enhancing the quality of life and dignity of the elderly. We hope to build this project into a replicable model for more cities to learn from.”

This project is expected to become a powerful engine for activating the silver economy in Neijiang City. Guided by national Smart Elderly Care policies, the project is anticipated to drive an annual output value exceeding 1 billion RMB in the local elderly care service industry and create a large number of job opportunities. By establishing a unified smart health and elderly care service platform, the project will strive to build a “15-minute elderly care service circle,” achieving deep integration between technology and people’s livelihoods.

Since its establishment in 2005, Voicecomm Technology has been committed to the research and application of Conversational Artificial Intelligence and unified communications technologies. Its solutions cover multiple scenarios in fields such as city management and administration, automotive and transportation, telecommunications, finance, healthcare, and energy management. This successful bid once again unveils Voicecomm Technology’s commitment to promoting technological progress and social development.

Hashtag: #Voicecomm

The issuer is solely responsible for the content of this announcement.

Voicecomm Technology Co., Ltd.

Founded in 2005 and headquartered in Wuhan, Voicecomm Technology is one of the leading enterprises in the field of Conversational Artificial Intelligence (CoAI) listed on the Main Board of the Hong Kong Stock Exchange, and obtained the qualification as National-level “Little Giant” Enterprise and High-Tech Enterprise. Leveraging advanced unified communication technologies, core conversational AI technologies and self-developed product engines, we are capable of addressing diverse enterprise demand across “collaborative communication”, “intelligent decision-making”, and “efficient execution”, delivering a one-stop enterprise level intelligent interaction experience. Our solutions have been widely adopted in key industries including city management and administration, automotive and transportation, telecommunications, finance, healthcare, and energy management, empowering clients in digital transformation and business innovation.

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Pacific Century Premium Developments Limited announces annual results for the financial year ended December 31, 2025

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HONG KONG SAR – Media OutReach Newswire – 9 February 2026

2025 Annual Results – Financial Highlights

(Figures for the corresponding period in 2024 are shown in brackets)

  • Consolidated revenue: HK$1,046million (HK$695million)
  • Consolidated net loss attributable to equity holders of the Company:
    HK$69 million (HK$230million)
  • Basic loss per share: 3.38 HK cents (11.29 HK cents)
  • No final dividend (No final dividend)

Pacific Century Premium Developments Limited (“PCPD”, SEHK: 00432) has announced its annual results for the year ended December 31, 2025.

The consolidated revenue of PCPD and its subsidiaries (together, the “Group”) amounted to HK$ 1,046 million, representing an increase of 51% compared to the revenue of HK$ 695 million in 2024.

The consolidated net loss attributable to equity holders of the Company for the year of 2025 was HK$ 69 million, compared to the net loss of HK$ 230 million in 2024.

Basic loss per share for 2025 was 3.38 Hong Kong cents compared to the loss per share of 11.29 Hong Kong cents for the previous year.

The Board of Directors has not recommended the payment of a final dividend for the year ended December 31, 2025.

In 2025, PCPD achieved robust full-year results, driven by the sustained surge in international travel across our key Asian markets, our operational strengths, and the continued recognition of our high-quality portfolio. This performance was underpinned predominantly by contributions from two segments: Park Hyatt Niseko, Hanazono, our hospitality business in Hokkaido, which delivered a notable rise in occupancy and revenue, and our ski and recreation operations in Niseko, Hokkaido, which also saw a surge in demand and revenue.

Park Hyatt Niseko, Hanazono, our hotel operations in Hokkaido, delivered a robust performance in 2025, as the boom in Japans tourism sector continued throughout the year, again with record-breaking tourist arrivals. The average occupancy rate of Park Hyatt Niseko increased by 4 percentage points.

During the winter season of 2024/2025, total ski-lift and gondola rides increased 9% year-on-year. The travel surge continued to drive robust demand for our recreational business in Niseko well beyond the cold months.

In Phang Nga, Thailand, the Group has sold or reserved 40% of Phase 1A villas. The Group’s revenue from its property development in Thailand totalled HK$14 million for the year ended December 31, 2025, compared to no revenue in 2024.

We formed a strategic alliance with Hotel Properties Limited in Singapore to bring a Four Seasons Resort and Branded Residences to the prestigious integrated resort community of Aquella in Phang Nga. The move represents a significant milestone in PCPDs long-term vision of transforming Aquella into a visionary integrated resort destination that effortlessly blends luxury living, recreation and exceptional service.

In Jakarta, Indonesia, the occupancy of our premium commercial building, Pacific Century Place, Jakarta (PCP Jakarta”), was stable throughout the year, and the project remained a consistent revenue contributor to the Group. As of December 31, 2025, the office space committed occupancy was 87%, compared to 85% in the previous year.

Development of the superstructure of the Groups project at 3–6 Glenealy, Central, Hong Kong, has been progressing well. We have reached a key structural milestone, with the superstructural work now completed and installation of the curtain walls progressing at pace. The name of the development has also been unveiled as Central Residence by the Park”, and its completion is scheduled for the first half of 2026.

In the long run, we remain cautiously optimistic about the long-term outlook for property sectors in Hong Kong, Japan, Thailand and Indonesia. With PCPDs disciplined execution and proactive risk management, we have confidence in our ability to drive continued growth and deliver sustained value.

Mr. Benjamin Lam, PCPD’s Deputy Chairman and Group Managing Director, said: “We will maintain our prudent yet proactive approach, allocating resources carefully and pursuing value-enhancing initiatives. Our priority remains to drive sustainable growth, improve profitability, and deliver solid returns to shareholders and stakeholders.”

Hashtag: #PacificCenturyPremiumDevelopments

The issuer is solely responsible for the content of this announcement.

About PCPD

Pacific Century Premium Developments Limited (“PCPD” or the “Group”, SEHK: 00432) is principally engaged in the development and management of premium-grade property and infrastructure projects as well as premium-grade property investments. PCCW Limited (“PCCW”, SEHK: 00008) is the single largest shareholder of the Group.

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