Banking
7 Reasons You Need to Become Zenith Bank Customer
By Dipo Olowookere
Being a customer of the numerous banks in Nigeria comes with different perks and challenges, as the sector itself is bedevilled with the infrastructural lapses inherent in Nigeria.
However, of all the commercial banks; Zenith Bank has proven to be the pace setter not only in terms of innovation and infrastructural capabilities; the bank has remained shoulder high above them all since it was founded in 1990.
Zenith Bank currently ranks as the number one commercial bank in Nigeria not only in terms of customer deposits and profits, but in several other aspects of banking. Little wonder, retail and commercial banking customers including investors continue to do business with Zenith Bank.
Zenith Bank has continued to provide quality financial services to different sectors in Nigeria including some Key West African Countries, Asia and Europe.
The bank mirrors the hopes and aspirations of every Nigerian and Africa at large.
As a banking customer who has enjoyed the services of several banks in Nigeria, settling for Zenith as the best did not come off without the bank going beyond others in meeting my high expectations in terms of the service offering and values which they have consistently delivered over the years.
Here are seven reasons, Zenith Bank is the best and why you should use the bank.
- Respect For Individuals:
Ever wander into a banking hall and be unsure of where you are or how to go about what you want to do, this does not apply to Zenith. Right from the entrance you are welcomed by courteous and professional security officers and when ushered into the banking hall, it is another wall entirely. The cuteness and swagger of the bank’s staff is a wonder to behold. If you are like me and you want to save your money where posh and crisp cashiers, tellers, customer service representatives and account officers – welcome to Zenith Bank.
- Integrity/Financial Stability:
Has the financial stability of your bank ever been a source of concern for you?
I was also in that position; but, with Zenith’s position as the number 1 commercial bank in Nigeria and with total assets of more than $14.8 billion and market capitalization of $2.3 billion; be rest assured that your deposit is secure for now and in the future.
- Excellent Customer Service:
We all know that good customer service beats cost most time but Zenith brings that to the table at no extra cost. My experience with Zenith Bank proves that their customer service goes beyond satisfying the customer.
Their goal is to surpass expectations by delighting customers and ensuring their loyalty and the bank has mine.
The bank’s personalized banking service is an experience to look forward to as everything about you as an individual is valued in terms of your – experience, uniqueness, knowledge, skills and potential – regardless of age, gender, religion, ethnicity, nationality or position. No matter the time, no matter the weather, be rest assured that your needs (whether queries or complaints) will be resolved swiftly and with ease. The effectiveness and efficiency of the team is unquestionable and you should come see it for yourself.
- Innovation:
I remember having a chat with one of my colleagues about happenings in the banking sector and how it is slowly turning into a red ocean as every bank tend to copy innovations from other banks with reckless abandon – but if you are an individual with keen eye for innovation like me, someone who likes blazing the trail in everything; Zenith Bank is the answer.
Zenith offers range of products that cuts across both the public and private space, appealing to different strata of the society. With wide spread alternative banking solutions, Life is easy when you bank with Zenith.
- Products For Everyone:
Another reason you should bank with Zenith is because of the different products available at the bank.
Zenith has more than 500 branches spread across Nigeria each with ATMs. The bank also has several digital products which have made banking easy for their customers both within and outside the shores of Nigeria.
Some of these products include:
Zenith Bank Savings Account – The Zenith Individual and Salary Savings Accounts are recommended if you have specific savings goals in mind or you just want to start setting money aside. The account offers competitive interest rates, debit and credit cards, email/SMS transaction notifications and free access to the Bank’s Internet banking platform, mobile app and other digital solutions.
Zenith Bank Individual Current Account – The Zenith Bank Current Account is a flexible current account that allows you bank and perform financial transactions at your convenience from anywhere in the world. Account holders enjoy a branded cheque book, debit and credit cards, email/SMS transaction notifications and free access to the Bank’s internet banking platform, mobile app and other digital solutions.
Zenith Bank Children’s Account (ZECA): Ages 0-12 – The Zenith Children’s Account (ZECA) is a unique savings account designed to allow parents save for their children’s future while teaching children the benefits of financial discipline and savings in a fun way. ZECA offers competitive interest rates and supports cheque, draft and dividend lodgments.
Zenith Bank Children’s Account For Teens (ZECA Teens): Ages 13-17 – ZECA Teens is designed to avail teenagers aged 13 to 17 years with all the benefits of the Zenith Children’s Account and a customized Naira MasterCard (a prepaid card issued upon Parent’s request), so they can start learning to manage money.
Zenith Bank Aspire Account – The Zenith Aspire Account is an interest-bearing savings account for Nigerian undergraduates that offer them competitive savings rates, free access to zenith alternative channels, account transaction notifications, a customized debit card and discounts at select retail partners.
Key Features of these Accounts include
- Zero Account Opening Balance
- Earn competitive interest on your deposits
- Zenith MasterCard/Visa/Verve Debit Card
- Free access to Zenith Internet and Mobile Banking Platforms
- Email/SMS Alerts notifications on your account
- Free access to Scan to Pay app.
- Lodgement of Dividend Warrants, Drafts and other third party banking instruments
- Customized Debit Card (Aspire Account)
- Discounted Debit Card Fee (Aspire Account)
- Invitation to the annual Zenith Children’s Parade (ZECA Account)
- Participation in the Children’s Day scholarship raffle draw (ZECA Account)
No matter your status there is a product for you at Zenith Bank
- Zenith Digital Banking:
If you are a fan of convenience in all form, this is for you; Zenith Mobile App leverages the growing ubiquity of smart phones to allow users access all their Zenith Bank accounts and perform a myriad of transactions at their own convenience. These include account opening, balance enquiries, funds transfers, payments, card request, activation and hot listing, airline and hotel bookings and lots more. Visit www.zenithbank.com/smartlink to download.
The Zenith Bank Internet Banking platform is a dynamic solution hosted on the Bank’s website (www.zenithbank.com) that enables individual and corporate customers to perform most of their banking transactions online. Account holders can make transfers, payments, view/download account activity in any format and get real-time account balances on transactions amongst other things.
To request for Internet Bank log on details today, please call Zenith Direct on:
– 0700 ZENITHBANK
– +234 1 278 7000
– +234 1 292 7000
Zenith’s *966# Eazy banking is a convenient, fast and secure way to bank on any mobile phone (feature or Internet enabled). The solution does not involve the use of Internet/data and users perform a plethora of transactions by simply dialing short codes. Registering for *966# Eazy banking can be done by simply dialing *966# and following the prompts.
Available *966# Eazybanking Strings:
Ø Airtime Purchase: Dial *966*Amount*Mobile Number#
Ø Funds Transfers to Any Nigerian Bank Account: Dial *966*Amount*Account Number#
Ø Bank Verification Number (BVN) Confirmation: Dial *966*BVN#
Ø Password and Pin Reset: Dial *966*60#
Ø DSTV, PHCN Bill Payments: Dial *966*7*Amount*Customer ID#
Ø Payments to Zenith Billers: Dial *966*Biller Code*Amount#
Visit www.zenithbank.com/966 for more information.
- Zenith Thinks Tomorrow:
Have you ever thought about the things you used and you feel confident, not only about the present but about the future. Zenith Bank is the bank with a future outlook that gives pride to every customer.
The bank sees technology as an enabler and as a generator of new opportunities.
As a leader in setting trends that shape the financial services sector in Nigeria, the bank’s practical delivery across its automated platforms is unique and it helps serve its customers with services that transcend other providers in the industry.
In all these, one needs a bank that has maintained cleanliness, smartness and style for twenty-eight (28) years and counting. Everybody needs that bank that will match up to ego and class and can represent at any point; Zenith bank raises your standard, sustains it and gives you that best branding that only you deserve!
Remember all these are stories until you become a Zenith bank customer!
By Adedapo Adesanya
The Senate has demanded detailed explanation from the Central Bank of Nigeria (CBN) over the alleged non-remittance of N1.44 trillion in operating surplus.
The Senate Committee on Banking, Insurance and Other Financial Institutions, chaired by Mr Tokunbo Abiru, opened its statutory briefing with a firm call for transparency at the apex bank, noting that the Auditor-General’s query on the unremitted funds required a full, clear and documented response, insisting that public trust in monetary governance depended on strict accountability.
While acknowledging the CBN’s achievements in stabilising the foreign exchange market and reducing inflation, Mr Abiru underscored that such progress must be accompanied by institutional responsibility.
He stated the Senate expected the CBN to explain the circumstances surrounding the query, outline corrective steps taken and reveal safeguards against future lapses.
This came as the Governor of the central bank, Mr Yemi Cardoso, appeared before the senate committee and offered an extensive review of economic conditions, asserting that Nigeria was experiencing renewed macroeconomic stability across major indicators.
Mr Cardoso attributed the progress to bold monetary reforms, foreign-exchange liberalisation and disciplined liquidity management implemented since mid-2025.
According to him, headline inflation had declined for seven consecutive months, from 34.6 per cent in November 2024 to 16.05 per cent in October 2025, marking the steepest and longest disinflation trend in over a decade.
Food inflation accruing to him also slowed to 13.12 per cent, supported by improved supply conditions and exchange-rate predictability.
The CBN governor described the foreign-exchange market as fundamentally transformed, adding that speculative attacks and arbitrage opportunities had largely disappeared.
According to him, the premium between the official and parallel markets had fallen to below two per cent, compared to over 60 per cent a year earlier. As of November 26, the naira traded at N1,442.92 per dollar at the Nigerian Foreign Exchange Market, stronger than the N1,551 average recorded in the first half of 2025.
He also announced a sharp rise in external reserves to $46.7 billion, the highest in nearly seven years and sufficient to cover over ten months of imports.
Diaspora remittances, he noted, had tripled to about $600 million monthly, while foreign capital inflows reached $20.98 billion in the first ten months of 2025, 70 per cent higher than in 2024 and more than four times the 2023 figure.
Cardoso further confirmed that the CBN had fully cleared the $7 billion verified FX backlog, restoring investor confidence and strengthening Nigeria’s balance-of-payments position.
On banking-sector stability, he reported that recapitalisation efforts were progressing smoothly. Twenty-seven banks had already raised new capital, with sixteen meeting or surpassing the new regulatory thresholds ahead of the March 31, 2026 deadline, highlighting improvements in ATM cash availability, digital-payments oversight and cybersecurity compliance.
Despite the positive indicators, the Senate sought clarity on several policy decisions.
Mr Abiru pressed for explanations on the sustained 45 per cent Cash Reserve Ratio (CRR), the 75 per cent CRR applied to non-Treasury Single Account public-sector deposits, FX forward settlements, mutilated naira notes in circulation, excessive bank charges, failed electronic transactions and the compliance of CBN subsidiaries with parliamentary oversight.
He also requested an update on the activities of the Financial Services Regulatory Coordinating Committee, arguing that stronger inter-agency cooperation was necessary to maintain public confidence.
The session later moved into a closed-door meeting.
By Modupe Gbadeyanka
About N3.6 trillion has been repaid to the Central Bank of Nigeria (CBN) by the Asset Management Corporation of Nigeria (AMCON) since its inception in 2010.
This information was revealed by the chief executive of AMCON, Mr Gbenga Alade, during a media parley to update the press on the activities of the agency.
Mr Alade said at the moment, the organisation still owes the central bank about N3 trillion for toxic assets of banks in the country.
He praised the organisation for its asset recovery drive, stressing that when compared with others across the world, Nigeria has done well.
“It is important to stress that the corporation has done tremendously well, especially when compared to other notable government-owned Asset Management Corporations around the world.
“Based on the balance at purchase, AMCON outperformed other Asset Management Corporations all over the world by achieving over 87 per cent in recoveries despite the unique challenges associated with debt recovery in Nigeria.
“The Malaysian Danaharta, which is adjudged one of the best performing Asset Management Corporation’s, only achieved 58 per cent. The Chinese Asset Management Corporation, despite its stricter laws, achieved just 33 per cent.
“Only the Korean Asset Management Corporation (KAMCO), South Korea, has achieved more recoveries than AMCON, with about 100 per cent. This was due to their brute force with which they chased the obligors.
“Despite KAMCO’s recovery records, the agency is still operational to date with slight realignments in its mandate.
“Other noted Asset Management Corporations that have transitioned into a perpetual institution of the various governments include, China Asset Management Company, Federal Deposit Insurance Corporation (FDIC) USA, and KFW Germany.
“So, gentlemen, without sounding immodest, AMCON has done well, and we will not relent until all the outstanding debts are fully realized,” Mr Alade stated.
On the financial performance of AMCON, he said last year, the firm posted a revenue of N156.25 billion and operating expenses of N29.04 billion, while for the 2025 fiscal year should be a revenue of N215.15 billion and operating expenses of N29.06 billion.
By Modupe Gbadeyanka
One of the non-interest banks in Nigeria, The Alternative Bank (AltBank), has opened a new branch in Effurun, Delta State.
The new office will serve the Edo-Delta region and provide purposeful banking and real financial empowerment for individuals, entrepreneurs, and businesses, a statement from the firm stated.
The lender disclosed that the Effurun branch is a bold move in its mission to reshape banking in Nigeria.
The launch was graced by key dignitaries, including the Ovie of Uvwie Kingdom, Emmanuel Ekemejewa Sideso Abe I; the Chairman of Uvwie Local Government, Anthony O. Ofoni, represented his vice, Andrew Agagbo; and the Special Adviser to the Governor of Delta State on Community Development, Mr Ernest Airoboyi; amongst others.
The Divisional Head for South at The Alternative Bank, Mr Chukwuemeka Agada, emphasised the institution’s commitment to Warri and its surrounding communities.
“By establishing a presence here, we are initiating a transformation in the way banking serves the people of Delta. Our purpose-driven approach ensures that customers’ financial goals are not just met but exceeded,” he stated.
“This branch represents our pledge to empower Warri’s dynamic businesses and families, providing them with the tools to grow without compromise,” Mr Agada added.
“We understand the heartbeat of this community, and we are excited to integrate our bank into the fabric of this dynamic region,” he stated further.
On his part, the representative of the Ovie, Mr Samuel Eshenake, challenged the bank to facilitate development and employment within the Effurun community.
The Regional Head for Edo/Delta at The Alternative Bank, Mr Akanni Owolabi, embraced this challenge, pledging that the bank will work sustainably to drive local commerce.
“At The Alternative Bank, we are committed to being an active partner in the development of Effurun. We see this branch as a catalyst for creating opportunities, driving employment, and supporting the growth of local businesses.
“Our mission is to empower this community, ensuring that every step forward is one of progress, prosperity, and shared success.”
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