Travel/Tourism
Delta State – Hospitality, the New Crude Oil
Anthony Elikene
The hospitality sector is gradually becoming the mainstay of many economies in the world and from the looks of it, it might also become the economic pillar of oil-rich economies such as Nigeria.
There are many states in the country that can effectively run-on revenue generated from hospitality. Delta State is one of such states.
With an estimation of over 4,112,445 people, a close gender balance of 2,069,309, male, and 2,043,136, female population, Delta State is considered one of the most endowed in Nigeria.
Known as The Big Heart but the real popularity of the state comes from its being an oil-producing state in the Niger-Delta region.
In the latest data on 13 per cent derivation sharing, Delta State ranked first with 31 per cent of N94.4 billion from a total of N302.8 billion, according to the National Bureau of Statistics (NBS) 2019 report.
But with the instability of global pricing for crude, it becomes imperative for the state and in extension, the country, to start ‘making hay while the sun shines’ in other lucrative sectors to weather future instabilities in the oil sector.
Fortunately, Delta State is also famous for its richness in diverse cultures and agricultural prowess. These alternative potentials can become the state’s economic mainstay if developed, especially as the hospitality sector.
According to travelnews.online, an online travel magazine, “Nigeria has over 11,000 hotels” and a considerable amount of these hotels are in Delta State. The accommodation sector alone is estimated to employ over 2 million direct and about a million indirect jobs in Nigeria.
The National Association of Nigeria Travel Agencies (NANTA) between January 2013 and January 2014 generated N197,599,911,988, which is about 80 per cent of all international airlines ticket sales in the country.
With the commissioning of the Warri-Itakpe railway line that runs through Agbor, connecting three states: Delta, Kogi, and Edo States, eventually, it will also connect the Federal Capital Territory, Abuja, Delta State should brace up for the flood of private sector development that is expected to overrun the state.
The rail line alone has projected an annual commuter figure of about one million people. This means more people will make stopovers at different locations and sales are expected to rise at such locations.
In a publication on the African Travel and Tourism Association (ATTA) website, Executive Director, West Africa, BON Hotels, Paul Umoh, said: “In 2017, tourism statistics reflected a growth of 140.2 per cent from 2016. And from 2015 to 2016, 130.3 per cent the increase was seen. Two years prior, the statistics were in decline. Now, however, more people are visiting the country for business and leisure, and investors are seeing the increased potential in the region.”
“The hospitality industry in Nigeria has predominantly been concentrated in larger cities such as Lagos and Abuja. By expanding into smaller cities across multiple regions, we will dramatically increase the potential for business and leisure travel throughout the country,” explains Umoh. In 2016 BON Hotel acquired the Protea Hotel in Delta State.
Delta State also plays host to the largest waterpark in West Africa, Park Vega Waterpark, located in Agbor. The rest of the tourism world has gone far ahead as many in Nigeria still wonder what the waterpark is in 2020.
Quoting from a 2015 report conducted by the International Association of Amusement Parks and Attractions (IAAPA), the waterpark was defined as a facility with “at least four of the following attractions considered essential to a waterpark such as toddlers’/children’s play area, tube slide, lazy river, body flume, wave pool, tipping bucket play area, speed slide, family raft slide, mat racer slide, spray ground, still-water lagoon pool, action river, water coaster or a surfing simulator.
Designed for family and friends, couples and individual, to bond, Park Vega Waterpark attends to the young and the young at heart as they experience wow moments and create memories that last a lifetime together.
The park is a fun place to go as a family with several facilities that thrills the kids, toddlers, teenagers, and adults such as Space hole slide, Multi-surf slide, Freefall slide, Blackhole slide, Aquatower, splash pad, Attraction pool, relax pool that has a bar, and a restaurant that serves delicious food.
How Can Delta State Benefit from a Waterpark Located in the State?
When residents of other states visit the park in Delta State, it would be a net gain for Delta but a net loss for the other states who had people leaving to visit Delta. But it would be gainful for Nigeria as the taxes and trade inspired by the park are still within the country.
This is why the federal government and Delta State government should encourage such investments in the hospitality sector that has a rippling effect by offering tax rebates and holidays just like other countries that operate waterparks.
In the United States, Kentucky offers eligible tourist attractions sales rebates up to 25 per cent. The state understands some tourists may not have visited the state if it was not for the waterpark.
The International Association of Amusement Parks and Attractions said in 2011 nearly 30,000 attractions in the United States generated $211 billion in economic activity. America’s local and regional public park agencies generated nearly $140 billion in economic activity and supported almost 1 million jobs from their operations and capital spending alone in 2013.
Studies have revealed that residents prefer to live in proximity to a park. The National Association of Home Builders says the presence of parks influences 65 per cent of homebuyers. Another study in 2001 by the National Association of Realtors found that 50 per cent of survey respondents were more likely to choose a neighbourhood near parks and are willing to pay more to be located close to a park.
Generation of new jobs – The state can benefit immensely as waterparks are known worldwide to create a lot of direct and indirect jobs wherever they are located.
Development of infrastructure – Research has shown that infrastructural development around waterparks is very fast as everyone wants to key into the business buzz created by the waterpark.
Improve the image of the destination – Normally unknown locations gets on the map the moment a waterpark is built in the area. Because waterparks are usually constructed in places considered as outskirts for reasons such as space, low traffic, easy access, and others, the waterpark tends to add reputational value to the location.
Increase tourism – Waterparks have been known to benefit tourists’ businesses such as hotel, entertainment, lounges, restaurants amongst others. This helps the local communities and the state, in the long run, to grow its tourist potentials using the waterpark as a platform.
Economic benefits for having a waterpark in Delta state
There will be more business transactions in the surrounding communities as they cash into the bee-hive of activities created. This will eventually transcend to more revenue being generated by the local government and the state government.
Transport Sector – The aviation industry, the new rail line that has just been commissioned by the Federal Government in Delta State and surrounding states, the road transporters are all expected to benefit from the window of an opportunity opened by the waterpark located in Delta State.
Political scorecard – Waterpark is a major capital-intensive project and a great scorecard used by politicians to highlight infrastructural achievements. In The United States alone, there are over one thousand waterparks, each attracting its infrastructural development, and influencing positive reputation to grow the location they operate.
The state government benefits from these developments and only need to create the favourable climate for waterparks to thrive.
Delta State is blessed with several locations that can be developed to become a major tourist and hospitality venue capable of attracting guests from within and outside the country.
Travel/Tourism
Verve, Providus Bank Unveil Travel Card for Tourists, Others
By Aduragbemi Omiyale
A travel card designed for tourists, business visitors, Diaspora returnees has been launched by Verve in partnership with Providus Bank.
Known as the ProvidusVerve Travel Card, the Naira-based travel card will allow inbound travellers to enjoy a smooth, secure, and convenient payment experience throughout their stay in Nigeria. It was powered by Verve’s secure.
Created to support the surge of tourists, expatriates, business visitors, conference delegates, and returning diaspora expected during the festive Detty December season, the ProvidusVerve Travel Card enables seamless payments for transportation, hotels, dining, shopping, entertainment, and everyday essentials nationwide.
The card also works on select global merchant platforms that accept Verve, including Netflix, Google Play, and other digital services, ensuring travellers enjoy uninterrupted access to familiar services.
The ProvidusVerve Travel Card eliminates the hassle of sourcing naira or converting foreign currency on arrival. It enables instant, secure transactions, reduces reliance on cash, and supports compliance with the cashless policy of the Central Bank of Nigeria (CBN).
It also mitigates the risks associated with carrying physical cash such as loss, theft, or fraud, offering a safe, regulation-aligned option for both online and in-person payments.
“The ProvidusVerve Travel Card is a timely solution for inbound travellers seeking reliability, security, and simplicity while navigating Nigeria.
“Together with Providus Bank, we have created a product that eliminates the friction traditionally associated with accessing local payments.
“Whether for tourism, business, or festive activities, this card ensures a smooth financial experience from the moment visitors land,” the Vice President for Issuing and Acquiring Management for Africa at Verve International, Mr Paul Ohakim, stated.
On his part, the Divisional Head for Product Management and Solution Delivery at Interswitch, Mr Ademola Adeniran, described the partnership as a reflection of “Verve’s commitment to designing products that respond to real user needs.”
“The ProvidusVerve Travel Card supports everyday experiences — from booking rides and hotels to shopping, streaming, and dining. It provides inbound travellers with a secure, compliant, digital-first way to experience Nigeria without financial barriers,” he added.
Travel/Tourism
FG May Sell Dana Air Assets to Repay Debts
By Adedapo Adesanya
The Minister of Aviation and Aerospace Development, Mr Festus Keyamo, has disclosed that the federal government may recover and sell the assets of Dana Air to refund passengers and travel agents whose funds remain trapped following the suspension of the airline’s operations.
The Minister disclosed this in Abuja on Tuesday at the Ministry’s fourth quarter stakeholders’ engagement to enhance governance for effective service delivery in aviation.
Speaking at the event themed “leveraging public feedback to drive excellence in aviation services, the Nigeria Civil Aviation Authority (NCAA) will be directed to probe why funds trapped by the airline are yet to be refunded.
He revealed that the authority suspended the operations of the airline as a matter of choice between safety and disaster.
“For Dana, the problem is that it was a choice between safety and disaster. So we didn’t take the commercial thing as priority. The priority was safety, and we all looked at the damning reports that we had met on the table.
“It was a decision of the NCAA to suspend them, but I pushed them to say, look, these are the reports we are seeing on the table about safety record, about lack of standards that put the lives of Nigerians at risk. If they continue flying, I don’t know whether most of us will be here. Many of us would have been victims of one of those flights. God forbid.”
According to him, “I have asked Najomo (NCAA director general) to dig deep to find out how those passengers and agents will be refunded. He has to dig deep on that.
“One solution will also be that if that same individual or those entities are trying to come back to aviation under any guise, whether to go and register a new AOC or use any business within the aviation sector, they have to go and settle their debts first.
“We should look at their assets. There are assets that are still available. Let them sell their assets. Let’s cannibalize their revenue and pay people. Let’s find a way to go after their assets and get money to pay Nigerians who are owed.
“NCAA should do that because they can’t get away with it.”
Travel/Tourism
NCAA Slams N5m Consumer Protection Infraction Fine on Qatar Airways
By Adedapo Adesanya
The Nigerian Civil Aviation Authority (NCAA) said it has imposed a N5 million penalty on Qatar Airways for consumer protection violations.
The announcement was made on Wednesday by the NCAA’s Director of Public Affairs & Consumer Protection, Mr Michael Achimugu, on X, adding that there may be other sanctions depending on how the airline treats other cases.
“Glad to announce that, today, the NCAA has sanctioned @qatarairways to the tune of five million naira being penalty for consumer protection-related infractions. In addition, the letters of investigation (LOI) written to the airline over other cases may lead to further sanctions if not treated satisfactorily,” Mr Achimugu wrote.
The fine followed an incident when a Nigerian passenger was accused by a Qatar Airways cabin crew member of sexual harassment during boarding in Lagos for a flight to the United States via Doha, Qatar.
The allegation was only reported in Doha, where the passenger was arrested, detained for 18 hours, fined, and compelled to sign a document written solely in Arabic.
Qatar Airways allegedly refused to continue his journey, forcing him to purchase another ticket at considerable financial and reputational cost.
The NCAA said it invited Qatar Airways’ country manager to a meeting over the incident, but he failed to attend, sending subordinates instead.
“I understand that some countries do not have advanced aviation consumer protection regulations like Nigeria does. In certain cases, some countries don’t even have any. This creates a situation where airlines operating out of those countries (mostly national carriers) act with disdain towards consumer protection enforcement in Nigeria.
“This is not a situation that we would accept here. It is against the law for ANY Airlines not to respond to the NCAA. It is against the law to provide false information to the NCAA. It is against the law to fail to comply with the provisions of Part 19 of the NCAA Regulations 2023,” Mr Achimugu said in an earlier post.
In September, the NCAA accused Qatar Airways of mistreating Nigerian passengers and failing to comply with consumer protection regulations under Part 19 of the NCAA Regulations 2023.
The regulator then threatened stiff penalties against the airline for repeatedly disregarding its directives.
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