By Modupe Gbadeyanka
Season two of Ecobank Super Rewards promo has commenced and 50 customers of the bank will get cash prizes every week, a statement from the lender has said.
It was disclosed that the campaign was brought back due to popular demand from customers, who said they were impressed with the excitement generated in season one.
According to Ecobank Nigeria, the campaign will run for four months between October 2021 and January 2022 and will produce 800 winners who will get N25,000 weekly.
In addition, four millionaires will emerge in each of the four delineated regions of Lagos, Federal Capital Territory (FCT)/North, Mid-west/South West and South-South/South East regions. The millionaire winners will be announced at the end of the campaign.
Participation is open to both new and existing individual customers of the bank, both current and savings accounts holders.
The Head of Consumer Products at Ecobank Nigeria, Ms Daberechi Effiong, explained that the conditions to qualify for the scheme are simple and easy to ensure both new and existing customers participate and get rewarded.
According to her, new customers are expected to open an account, savings or a current account with a minimum of N5,000 and maintain the deposit for a 30-day period; the same she noted applies to existing customers, who only need to fund their active account with a minimum of N5,000 or reactivate their dormant account with a minimum of N5,000 and maintain the deposit for a 30-day period.
“In addition, eligible customers are expected to carry out at least one transaction via any of the bank’s digital channels like the Ecomobile App, or the *326# USSD service.”
Other conditions she noted are listed on the Ecobank’s website, stressing that customers can withdraw funds from their account during the campaign period but will only be qualified for the reward when they maintain at least a balance of N5,000 in their account.
“The winners will be announced every week on our social media platforms: Facebook – @EcobankNGR, Instagram – @ecobank_nigeria. We will also send congratulatory SMS/Emails to the winners, including how the rewards will be paid.
“You can send an email to our support team ALLENG-ConsumerProductTeams@ecobank.com or reach out to our 24/7 contact centre on 0700 500 0000, 01 270 1323, 0708 065 3700, Email: ENGcontactcentre@ecobank.com, Facebook: @EcobankNGR, Twitter & Instagram: @ecobank_nigeria,” she said.
On her part, the Head of Consumer Banking at Ecobank Nigeria, Mrs Korede Demola-Adeniyi, stated that, “This is the perfect time to open an Ecobank account or reactivate and fund a dormant account to qualify for the reward and enjoy a first-rate banking experience.”
She further said, “50 customers with the highest deposit will be rewarded with N25,000 every week. And four customers with the highest deposit and transaction value within the campaign duration will be rewarded with N1 million each.”
“As a bank, we are impressed with the level of excitement generated and customers’ participation in the first campaign. We want to ensure more of our loyal customers are rewarded. We believe this is cheery news for both existing and prospective customers. Let me use this opportunity to reassure everyone that Ecobank remains committed to maintaining its industry leadership in rewarding its customers.
“I encourage those that are yet to open an account with the bank to do so now in order to experience the ultimate banking convenience made possible by our state-of-the-art digital platforms and our numerous products and services with great benefits,” Mrs Demola-Adeniyi added.
Ecobank Assures Customers Sustained Excellent Service Delivery
By Aduragbemi Omiyale
Customers of Ecobank Nigeria Limited have been assured of excellent service delivery as the bank celebrates the annual customer service week.
“For us as a bank, we are inspired by your confidence and support to us in numerous ways. We are proud to celebrate your trust in our products and services and use and reliance on them across our touch points. Indeed, your word-of-mouth recommendations of them make us delighted to serve you better,” the Managing Director of the company, Mr Bolaji Lawal, said in a statement issued by the lender.
The financial institution lauded its customers over their continued patronage and dedication to the brand, assuring that the bank will continue to meet and surpass their expectations with product offerings.
Mr Lawal said customers’ loyalty to the bank over the years has made the Pan African bank one of the most preferred financial institutions in the country.
He pointed out that the choice of this year’s theme, Celebrate Service particularly resonates with Ecobank’s philosophy that service is a game changer.
“It is the reason we are constantly investing in our technology and equipping our staff with the requisite skills and resources to provide you with the relevant solutions you need and cutting-edge banking experience,” he stressed.
Mr Lawal reaffirmed the bank’s commitment to implement their feedbacks, noting that “we will continue to be relentless in our efforts to make financial services readily and easily accessible to you.
“As your preferred financial partner, we are happy to listen to you and remain committed to tailoring our products and services to suit your lifestyle and power your aspirations. We will continue to evolve with you and innovate our products and services to make banking a more rewarding experience for you.”
Customer Service Week is an international celebration of the importance of customer service and of the people who serve and support customers daily. It is celebrated annually during the first full week of October. This year’s celebration holds from October 3 to 7.
Unity Bank, Lagos Food Bank Address Hunger, Malnutrition
By Aduragbemi Omiyale
Food items worth millions of Naira have been donated to Ogundimu Ilaje, a riverine community in the suburb of Lagos, by Unity Bank Plc and Lagos Food Bank.
No fewer than 150 cartons of food items tagged Unity Box of Hope were distributed to hundreds of households in the underserved community.
The gesture is a collaborative initiative to support and promote interventions addressing hunger and malnutrition in communities.
It is also part of the strategic Corporate Social Responsibilities (CSRs) of Unity Bank aimed at sustaining the improvement of health and social well-being of communities it operates.
The lender, in a statement, further said it supported the programme because its goals align with the Lagos Food Bank Initiative, a non-profit organisation committed to providing welfare programmes to indigent people.
The donation comes on the heels of the worsening economic situation in the country, especially with the soaring food inflation at 23.12 per cent as of August 2022, which has alleviated hunger in many households.
Addressing the beneficiaries at the venue of food distribution, Mr Hillary Oguebo, Unity Bank’s Head, Corporate Resources, said the bank, as an agric-focused financial institution, was fulfilling its core mandate in line with Bank’s drive for food security, adding that the Bank is pleased to donate the food items to the community to help ameliorate the impact of the rising cost of food on them.
“Unity Bank has a financing business model that is principally anchored, amongst others, on boosting agricultural production, and it is also useful for those who have not benefitted from the bank’s Agric financing package to receive direct food intervention as it is being done today.
“Due to a lot of factors, especially growing insecurity, food production has been impacted severely, leading to historical food inflation. That has left many households struggling and battling hunger. So, this is a thoughtful gesture that we hope to sustain to reach as many Nigerians who deserve this form of intervention at this critical period,” he stated.
With a score of 28.3, the Global Hunger Index ranks Nigeria 103rd out of 116 and classifies the country’s hunger level as serious. This is a result of the country’s growing food insecurity, which has risen to more than 80 per cent from less than 20 per cent about three decades ago.
Unity Bank has led some of the most important critical interventions in the agric sector in Nigeria in the recent past and boasts significant investment in the Agric sector over the past six years and a track record of financing smallholder farmers that spur food production through the Anchor Borrowers’ Programme of the Central Bank of Nigeria (CBN).
Through a CSR initiative that feeds households in underserved communities, the Bank is redefining CSR through strategic interventions that align perfectly with its business model.
FCCPC Records Decline in Complaints from Customers of Digital Loan Sharks
By Adedapo Adesanya
The Federal Competition and Consumer Protection Commission (FCCPC) says it has recorded a significant reduction in the number of consumer complaints regarding illegal digital money lending activities.
Mr Babatunde Irukera, the Executive Vice Chairman of the commission, said this in a statement via the agency’s Twitter handle on Wednesday.
Mr Irukera attributed the reduction in complaints from customers of digital loan sharks to the enforcement embarked on by the FCCPC joint taskforce.
“I agree that some activities of digital money lending institutions have destroyed relationships, whether professional or personal, and that is why we are doing all we can.
“I will be the first person to agree that there is a problem out there.
“Messages are still coming, harassment is still coming, but frankly, we have been tracking this for a while,” he added.
The FCCPC boss said that the complaints were the lowest recorded in the last two years, following several enforcements embarked by the commission.
“This is the lowest it has been in two years. From March, when we started this enforcement, there has been a significant reduction.
“I will say that after our enforcement last month, we counted probably less than 25 per cent looking at the tracking of the complaints that came in.
“But 25 per cent is not it, we will keep doing what we are doing, even adding more,” Mr Irukera said.
He said that the task force would continue to set the guard rails and make the loan shark businesses difficult.
“Wherever we find their bank accounts, we lock it down, whatever applications they are using, we go to google, we take them down,’’ Mr Irukera said.
He said that in pursuant to the order of the commission, Google had taken down over 70 applications, and the FCCPC had locked out over 60 bank accounts.
The executive vice chairman said Flutterwave had also taken down a dozen applications.
Mr Irukera appealed to members of the public to send their complaints relating to illegal money lending activities to email@example.com.
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