By Aduragbemi Omiyale
Customers of Abbey Mortgage Bank are now enjoying better financial services with the company’s mobile app launched this week at the lender’s head office in Victoria Island, Lagos.
According to the General Manager in charge of Information Technology and Platforms, Lolita Ejiofor, the “AbbeyMobile App was developed based on the need to provide a more seamless and convenient banking experience for both existing and new customers, simply by downloading and registering securely on the AbbeyMobile App.”
“The app would ensure a better experience is accessible for day-to-day banking services, including opening an account to save towards their equity for a mortgage Save to Own, without the need to visit a branch. Of course, our friendly Customers Experience Team are readily available to assist,” Ejiofor added.
The data-friendly mobile banking application will provide customers with easy access to their accounts as well as the ability to perform transactions seamlessly without the need for in-person banking.
Over the years, the bank has been at the vanguard of pioneering innovative solutions to enable its customers to achieve their strategic objectives.
Business Post reports that this game-changing application will facilitate smooth interaction between customers and stakeholders nationwide.
It also marks a big step in the democratization of mortgage banking in Nigeria and provides unprecedented homeownership access for Nigerians in all geographical locations.
The Mortgage Mobile App is attributed to a rise in the number of internet consumers, increased access to web-based and online services, and the rising need to simplify homeownership.
“Our goal is to consistently create value for our customers and to provide them with solutions that enable them to meet their strategic objectives.
“We remain committed to being there for our customers in their journey to homeownership,” the GM for E-business and Support, Mr Felix Omodayo-Owotuga, noted.
He also disclosed that customers will be rewarded with fabulous prizes when they refer a friend to the AbbeyMobile App.
In his remarks, the Managing Director/CEO of Abbey Mortgage Bank, Mr Madu Hamman, stated that, “We are delighted to be at the forefront of digital banking within the mortgage banking space.
“We recognize that these are very difficult times and our customers are looking for a partner that can help them navigate the challenges induced by the COVID-19 pandemic. This is why we are constantly raising the bar and pushing the limits in service delivery by pioneering innovative solutions that make banking easier and faster for our customers.”
“In keeping with its commitment to simplify homeownership, provide funding to qualified customers and reduce access times, Abbey is utilizing the latest technology to consolidate the compendium of care and expand our vision to our customers’ mobile devices,” Mr Hamman added.
With over 108 million internet users in Nigeria and an estimated 120 million mobile phone holders, Abbey Mortgage is now able to connect more Nigerians to quick and professional guides towards their journey to homeownership.