By Ahmed Rahma
The customers of a financial institution in Nigeria, Polaris Bank, have lauded the bank for receiving their remittances in American currency.
The lender, which has an existing relationship with all leading and licensed global money transfer operators, noted that its customers have been very impressed with its seamless service shortly after they were notified about the apex bank directives and they started receiving their payments in US dollars either in cash or into their domiciliary account.
Commenting, one of the customers, who doubted that the bank would conform to the instructions, Mr Segun Adetiloye from Ikotun branch, said, “I doubted that the bank was serious about paying customers in dollars when I received the bank’s notice until I went to the bank to pick up my remittances and was handed crisp dollar notes.”
Another beneficiary in Edo State, Mrs Osaretin Efosa, said for the first time, she received money remitted to her from her son in the United State in dollars.
Mrs Efosa, who also commented on their customer service said, “The money transfer attendant I met in the branch received and attended to me well and in less than 5 minutes I was counting dollars with my own hands.”
“Polaris Bank made my Christmas and new year celebrations memorable,” was the excited remark from another customer, Okechukwu Nnamdi of Alekuwodo branch in Osogbo, Osun State branch of the Bank, who could not hold back her joy.
“I did not know this notice can be true. I thought on getting to the branch, we will hear another story, but I received dollars sent to me by my younger brother in America live and direct from my branch in Alekuwodo. Thank you Polaris Bank,” she said.
With over 15 million Nigerians’ in the Diaspora and an estimated $25 billion in annual remittances, Nigeria is the 5th largest receiver of diaspora remittances in the World.
Polaris Bank is a future-determining bank committed to delivering industry-defining products for individuals and businesses.
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