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Keystone Bank Adds More Features to KeyMobile App

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KeyMobile App

By Modupe Gbadeyanka

Customers of Keystone Bank Limited can now enjoy a smoother experience when carrying out their financial transactions online.

This is because the lender has upgraded its digital banking system with the addition of more features to its truly customer-centric mobile application called KeyMobile.

The branchless banking application comes at a time the government is discouraging large gatherings in the country due to the spread of coronavirus disease (COVID-19).

With KeyMobile, customers can complete any financial transaction from the comfort of their homes and offices at the speed of time. Keystone Bank has always been known to leverage technology to redefine and reframe the customer service delivery and safer banking practices.

“With the new KeyMobile App, customers can now reactivate or upgrade their accounts by uploading the required documents online, they can equally open new accounts within 2minutes and get their debit cards delivered within 48hours.

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“Transaction limits can also be increased or set to the customers preferred amount instantly using pin, debit card, token or customer indemnity.

“Apart from allowing customers to withdraw cash from ATMs without the use of cards (careless withdrawals), KeyMobile also provides customers the option to schedule cash withdrawal or deposit requests at their nearest Keystone bank agent/branch locations thereby reducing their travel and wait time to withdraw or deposit cash,” a statement from the bank explained.

Commenting further, the lender said, “To help customers manage their investments and expenses, the bank introduced the self-booking and liquidation of fixed deposits, scheduled bills payments, standing orders, cheque deposits and request features in the new app.

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“To promote inclusive Banking, customers can now send money to non-account holders through their phone numbers and beneficiary redeems the fund from their nearest Keystone bank branch or agent locations. Money can be sent to multiple beneficiaries with a single click.”

To improve the security of its customers’ fund, Keystone Bank disclosed that the App can disable cards and accounts, change, or reset their transaction PIN if a compromise is suspected.

“KeyMobile also enables customers to interact online with the bank’s service staff for enquiries and complaints, to report dispense errors on ATM, POS, WEB and get real-time resolution.

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“The App is not only about seamless and enjoyable customer experience, it also about giving customers instant financial rewards when they refer their friend’s/family members to download the app,” the statement added.

According to the Group Managing Director/CEO of Keystone Bank, Mr Olaniran Olayinka, “With the upgraded KeyMobile app, it is no longer a question of stepping out to the bank but about the convergence of innovative services, digital technology and Omni-channel platforms coming to us at breakneck speed.”

He assured that the bank would continue to invest in technology in its bid to provide cutting-edge, round-the-clock banking services to its teeming customers.

Modupe Gbadeyanka is a fast-rising journalist with Business Post Nigeria. Her passion for journalism is amazing. She is willing to learn more with a view to becoming one of the best pen-pushers in Nigeria. Her role models are the duo of CNN's Richard Quest and Christiane Amanpour.

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Banking

CIBN to Revamp Banking Practice in Nigeria With A-TEAM Initiative

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CIBN A-TEAM Initiative

By Aduragbemi Omiyale

A strategic initiative aimed to revamp banking practice in Nigeria has been introduced by the Chartered Institute of Bankers of Nigeria (CIBN).

The new plan with the acronym A-TEAM means Accelerated Development; Technology and Digital Enhancement; Engagement for Growth; Accountability and Transparent Leadership and Membership Drive for Value.

As part of efforts for its successful implementation, the CIBN is seeking collaborations with financial institutions in the country.

Recently, the President/Chairman of Council, CIBN, Mr Bayo Olugbemi, visited Ecobank Nigeria and he said the A-TEAM initiative will benefit stakeholders in the banking sector.

He applauded Ecobank’s consistent support for the institute over the years to ensure the realisation of its mandate of determining the standards of knowledge and skills development for those seeking to become members of the banking profession.

“We applaud Ecobank Academy as the first corporate member to become a member of the Global Business School Network and for the consistent support for the realisation of the institute’s mandate of determining the standards of knowledge and skills to be attained by persons seeking to become members of the banking profession.

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“We, therefore, seek Ecobank’s collaboration and enlistment in our Endowment/Prize Awards in any subject of interest; support towards the renovation of Abuja Bankers’ House; support for the establishment of banking museum by donating artefacts and other relevant materials; and to participate actively in training programmes of the institute,” Mr Olugbemi said.

Further, he congratulated Ecobank Nigeria and the Ecobank Group on winning several International awards, which includes the Best Retail Bank in Nigeria by Asian Banker; Africa’s Best Bank for Corporate Responsibility by Euromoney (Ecobank Group); African Bank of the Year (African Banker); Innovation in Financial Services Award from African Banker (Ecobank Group); EMEA Finance African Banking Awards 2020.

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Responding, the Managing Director of Ecobank Nigeria, Mr Patrick Akinwuntan, pledged more support and collaboration with the institute, restating that Ecobank will continue to contribute to the efforts of the organisation to become top class and remain relevant globally.

“For us at Ecobank, we are extremely proud CIBNs efforts at ensuring public discourse on the future of the Nigeria economy and the banking and finance industry.

“This is not in isolation of the ethics, professionalism, accountability, transparency, good corporate governance without losing focus of harnessing the opportunities technology has provided in the new world order. Be assured of our maximum support and collaboration at all times,” he said.

Mr Akinwuntan also identified with the efforts of the institute to raise the bar of competency and capacity building in the industry, stressing that with sound professional conduct, every banker will be held in high esteem.

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He said Ecobank was working assiduously to ensure a majority of its staff become members of the institute, adding that the bank will also provide more mentees and mentors in its mentorship programme.

“We have a medium to long term programme to ensure all Ecobank Nigeria staff become chartered members of the institute.

“At Ecobank, we take human capacity development very seriously. Some of our staff that wrote the last examinations are now chartered members of the Institute.

“We will also ensure bulk subscription of our staff. We will be nominating 30 mentors and 100 mentees to participate in the second mentorship programme,” he assured.

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Banking

VBank Brightens Spirits at Lagos NYSC Orientation Camp

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VBank NYSC Orientation Camp

By Modupe Gbadeyanka

The National Youth Service Corps (NYSC) orientation camp in Lagos was recently brightened by VFD Microfinance Bank, owners of the 2020 banking app of the year, VBank.

The financial institution, for 10 days, entertained corps members and officials alike at their Games Veelage, an arcade set up with interesting games including snooker, Jenga, fuss ball, chess, scrabble, snakes & ladders and video games.

At the climax last Sunday, 15 NYSC members won N150,000 in cash prizes, while others received loads of consolation gifts.

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Dayo Osborne, Gbenga Benedict, Olamide Ojedele, and Joseph Eweje were some of the winners of the N20,000 cash prize category and were rewarded instantly via transfer from the digital banking app, VBank.

While onboarding the graduates on the banking platform, the brand created an avenue for the Batch A Stream 2A corps members to relax after their usual daily camp routine.

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The bank had equally sponsored the inter-platoon games night which took place days before, gifting participants cash transfers using the app’s Proximity Payment feature.

According to Ebere Ahaotu, Product Manager, VBank, “It is our little way of encouraging young people to keep hope alive.

“Camp life can be hectic and VBank is all about ease and convenience so why not brighten up their camp experience, introduce them to a better way to bank and assist them with some funds to transport them to their places of primary assignment. It’s about paying it forward.”

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The corps members have since been posted to different places of assignment within the state while another stream gets ready for camp in July.

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Banking

Ecobank Describes Women as Bedrock of Entrepreneurship

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ecobank Customer Deposits

By Modupe Gbadeyanka

The role women play in entrepreneurship cannot be downplayed and this is why Ecobank Nigeria has thrown its full weight behind the Selfmade Woman Conference (SMWC) 2021.

The Managing Director of Ecobank Nigeria, Mr Patrick Akinwuntan, in a statement from the lender, said women are the bedrock of entrepreneurship and most families.

He said partnering with a notable media entrepreneur and blogger, Ms Linda Ikeji, to host the event slated for Saturday, June 19, 2021, in Lagos was in line with the bank’s empowerment policy for women.

According to him, the challenges facing the nation have made it more imperative to recognise the potentials in women and develop them.

“Our decision to support Linda Ikeji conference aligns with our women empowerment policy. As a bank, we have been playing a leading role in this respect,” Mr Akinwuntan said.

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Business Post reports that the event is taking place at the Federal Palace Hotel, Victoria Island, and the speakers include Tara Durotoye, renowned beauty and make-up entrepreneur; Dr Ola Brown, founder of the Flying Doctors Healthcare Investment Company; and Dr Nancy Nnadi, serial entrepreneur and CEO of Telecom Distribution Company.

Other guest speakers are Tomie Balogun, investment expert and fintech entrepreneur; Sola Adesakin, finance coach and chartered accountant; Kemi Adetiba, filmmaker and content creator; and TV star, Dorathy Bachor.

They will provide actionable strategies and hope to women who would like to start their own businesses, enhance their impact in various industries or broaden their creative roles in traditional industries.

Speaking further on the various supports the bank has offered to entrepreneurs, Mr Akinwuntan said, “As you know, we have a long-standing partnership with Tera Kulture, that is Bolanle Austen Peters who has come out with various movies such as Bling Lagosians, Moremi The Musical, Fela and the Kalakuta Queens, The Oluronbi Musical and others.

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“Recently, we also supported The Wait, a movie inspired by the popular book from renowned lawyer and entrepreneur, Yewande Zaccheaus.

“We are also currently working with the Ogun state government to promote the Adire industry which is also primarily women-driven.

“In the agricultural industry, we have supported the Anchor Borrowers Programme (ABP) of the Central Bank of Nigeria (CBN) across the six regions of the country to reach out to farmers, especially the womenfolk to support them financially to increase their farm size and yield capacity through the introduction of new techniques.

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“Let me also add that Ecobank has a women empowerment programme Ellevate for women in Business; this will be publicly launched across the country in July.

“With Ellevate, we want to ensure we raise and recognize our women for the significant role they have always played to ensure a better society for us all.”

The Linda Ikeji Self-Made Woman, which debuted in 2013, is an advocacy project with the sole aim to mentor and provide financial empowerment to young female entrepreneurs or aspiring ones.

It is mainly to build stronger economies and improve the quality of life for women, men, families and communities.

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