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Ecobank Emerges Africa’s Best, Most Innovative Retail Bank

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ecobank customer forum

By Modupe Gbadeyanka

Pan-African lender, Ecobank, has won two major awards at the African Banker’s prestigious ceremony held at the Paradise Hotel in Busan, South Korea.

The bank was named Best Retail Bank in Africa after impressing judges with the strides it has made to leverage digital financial services and an enhanced service model, to be the retail bank of choice.

The ever improving feature set of the truly revolutionary Ecobank Mobile App, which has now been downloaded by more than 5 million people, took the prize for Innovation in Banking, thanks to the way it has redefined borderless and inclusive banking, along with several other transformative innovations designed to deliver financial services to all.

Commenting on the double award win, Omar Ben Yedder, Publisher of African Banker said: “Ecobank has had a game changing year in so many ways and their approach to embracing technology and putting it at the centre of their growth strategy has obviously paid dividends.”

Group CEO of Ecobank, Mr Ade Ayeyemi, stated that, “It gives all of us at Ecobank great pride to be recognised as not only the Best Retail Bank in Africa, but also the Most Innovative.

“This is further proof that we are on the right track in our quest to be the bank of choice for middle Africa. We will continue to ensure that we are at the forefront of harnessing state-of-the-art technology to provide our customers with accessible and affordable banking services.”

Ecobank is committed to providing the range of financial products and services that meet the day-to-day banking, transactional and investment needs of all Africans. Ecobank enjoyed a 40% increase in customer numbers during 2017 and the bank aims to serve 100 million customers by the end of 2020.

The Ecobank Mobile App aims to deliver real convenience to customers and with its removal of barriers to entry, at affordable price points, is an integral part of Ecobank’s strategy. It is the first unified banking application across 33 countries and enables customers to do their banking activities where and when they want, 24/7 and 365 days a year, conveniently on their mobile phones. It allows transactions in 18 different currencies and in four languages (English, French, Portuguese and Spanish).

The app includes the multi-featured digital payment solution, Ecobank Pay, which enables customers of any bank to pay for goods or services. It unifies all of Ecobank’s digital payment offerings for internet payments, paying bills and airtime top-ups by mobile.

Group Executive, Consumer Banking at Ecobank, Mr Patrick Akinwuntan, said, “Ecobank represents more possibilities for every African. Our Ecobank Mobile App, Xpress Account, Ecobank Pay, Xpress Points and Rapidtransfer are fast becoming top-of- mind consumer banking brands that represent convenience, affordability and instant fulfilment to our customers across Africa and in the diaspora.”

Modupe Gbadeyanka is a fast-rising journalist with Business Post Nigeria. Her passion for journalism is amazing. She is willing to learn more with a view to becoming one of the best pen-pushers in Nigeria. Her role models are the duo of CNN's Richard Quest and Christiane Amanpour.

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Banking

All Set for Second HerFidelity Apprenticeship Programme

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HerFidelity Apprenticeship Programme

By Modupe Gbadeyanka

Registration for the second HerFidelity Apprenticeship Programme (HAP 2.0) organised by Fidelity Bank Plc has commenced.

The Divisional Head of Product Development at Fidelity Bank, Mr Osita Ede, informed newsmen that the initiative was designed to empower women with sustainable entrepreneurship skills.

The lender created the flagship women-empowerment initiative to equip women with practical, income‑generating skills and structured pathways to entrepreneurship.

“HerFidelity Apprenticeship Programme 2.0 reflects our commitment to continuous improvement. Having evaluated feedback from the first edition, we have returned with stronger partnerships and deeper mentorship programmes to ensure that women acquire not just skills, but sustainable economic opportunities,” he said.

“At the heart of the programme is guided, real‑world learning. Participants will undergo intensive apprenticeship training under reputable institutions and industry experts across select fields such as hair styling, shoe making, auto mechatronics, and interior decoration,” Mr Ede added.

He noted that HerFidelity Apprenticeship Programme 2.0 goes beyond skills acquisition by offering participants a wide range of business advisory services. These include business and financial literacy training, mentorship support throughout the apprenticeship journey, access to Fidelity Bank’s women‑focused and SME financial solutions, as well as guidance on business formalisation and growth strategies.

Further emphasising the bank’s vision, Mr Ede said, “By integrating structured mentorship with entrepreneurial development, Fidelity Bank is positioning women not just as trainees, but as future employers, innovators, and economic contributors within their communities. This aligns with our mandate to help individuals grow, businesses thrive, and economies prosper.”

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Banking

The Alternative Bank Opens New Branch in Ondo

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Alternative Bank

By Modupe Gbadeyanka

A new branch of The Alternative Bank (AltBank) has been opened in Ondo State as part of the expansion drive of the financial institution.

A statement from the company disclosed that the new branch would support export-oriented agribusinesses through Letters of Credit and commodity-backed trade finance, ensuring that local producers can scale beyond state borders.

For SMEs, the bank is introducing robust payment rails, asset financing for equipment and inventory, and supply chain-backed facilities that strengthen working capital without trapping businesses in interest-based debt cycles.

The Governor of Ondo State, Mr Lucky Aiyedatiwa, represented by his Chief of

Staff, Mr Olusegun Omojuwa, at the commissioning of the branch, underscored the importance of financial institutions in economic development.

“The pivotal role of financial institutions to economic growth and development of any economy cannot be overemphasised. It provides access to capital, supporting small and medium-scale enterprises and encouraging savings.

“Therefore, I have no doubt in my mind that the presence of The Alternative Bank in Ondo State will deepen financial services, create employment opportunities and stimulate economic activities across various sectors,” he said.

In her remarks, the Executive Director for Commercial and Institutional Banking (Lagos and South West) at The Alternative Bank, Mrs Korede Demola-Adeniyi, commended the state government’s leadership and outlined the lender’s long-term vision for Ondo State.

“As Ondo State steps into its next fifty years, and into the future anchored on the sustainable development championed during the recent anniversary celebrations, The Alternative Bank is here to be the financial engine for that vision. We didn’t come to Akure to hang banners. We came to fund work, farms, shops, and factories.”

With Ondo State’s economy anchored largely on agriculture, particularly cocoa production, poultry farming, and other cash crops, alongside a growing SME and trade ecosystem, AltBank is deploying sector-specific financing solutions tailored to these strengths.

For cocoa aggregators, processors and poultry operators, the bank will provide production financing, facility expansion support, machinery lease structures, and structured trade facilities under its joint venture and cost-plus financing models, with transaction cycles of up to 180 days for commodity trades and longer-term structured asset financing for equipment and infrastructure.

The organisation is a notable national non-interest bank with a physical network now surpassing 170 locations, deploying capital to solve real-world challenges through initiatives such as the Mata Zalla project, which saw to the training of hundreds of women as electric tricycle drivers and mechanics.

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Banking

Recapitalisation: 20 Nigerian Banks Now Fully Compliant—Cardoso

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Nigerian Banks

By Adedapo Adesanya

The Governor of the Central Bank of Nigeria (CBN), Mr Yemi Cardoso, announced on Tuesday that the country’s banking sector is making strong progress in the recapitalisation drive, with 20 banks now fully compliant.

Mr Cardoso disclosed this during a press conference at the first Monetary Policy Committee (MPC) meeting of 2026, where he also highlighted positive developments in the nation’s foreign reserves.

On March 28, 2024, the apex bank announced an increase in the minimum capital requirements for commercial banks with international licences to N500 billion.

National and regional financial institutions’ capital bases were pegged at N200 billion and N50 billion, respectively.

Also, CBN raised the merchant bank minimum capital requirement to N50 billion for national licence holders.

The banking regulator said the new capital base for national and regional non-interest banks is N20 billion and N10 billion, respectively.

To meet the minimum capital requirements, CBN advised banks to consider the injection of “fresh equity capital through private placements, rights issue and/or offer for subscription”.

Following the development, several banks announced plans to raise funds through share and bond issuances.

In January, Zenith Bank said it had raised N350.46 billion through rights issue and public offer to meet the CBN minimum capital requirement.

Guaranty Trust Holding Company Plc (GTCO), on July 4, said it had successfully priced its fully marketed offering on the London Stock Exchange (LSE).

In September, the CBN governor said 14 banks fully met their recapitalisation requirements — up from eight banks in July.

With one month to the central bank’s March 31, 2026, recapitalisation deadline, 13 Nigerian lenders are yet to cross the finish line.

Additionally, the governor noted that 33 banks have raised funds as part of the ongoing recapitalisation exercise, signalling robust capital mobilisation across the sector.

He stated that gross foreign reserves have climbed to a 13-year high of $50.4 billion as of mid-February 2026.

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