Banking
GTBank Leading the Way: Restoring Trust and Setting New Standards in Banking

By Gboyega Adesegun
Guaranty Trust Bank (GTBank) has once again demonstrated its knack for innovation and customer-centric solutions, solidifying its place as a leader in Nigeria’s banking sector. While the industry faces challenges from fluctuating economic conditions to evolving customer demands, GTBank’s forward-thinking initiatives continue to set the standard for excellence.
In recent months, the financial institution has made bold strides, with its most recent move being the removal of Point of Sale (POS) charges. This decision, warmly received by small business owners, entrepreneurs, and everyday Nigerians, underscores the bank’s commitment to supporting financial inclusion and easing the cost of transactions in a cash-driven economy.
“Our decision to eliminate POS charges stems from a deep understanding of our customers’ needs. We want to make banking as seamless and cost-effective as possible,” said a spokesperson for the bank. “The goal is to ensure that our customers can carry out transactions without worrying about extra fees, especially in this tough economic climate.”
Beyond transactional relief, GTBank has also focused on community-driven initiatives, from educational support programs to funding healthcare projects. The bank’s Corporate Social Responsibility (CSR) strategy is not merely a box-ticking exercise but a genuine effort to contribute positively to society. During the recent back-to-school season, GTBank sponsored educational materials and facilities for underserved schools across the country, a gesture that was met with praise from educators and parents alike.
Industry analysts note that GTBank’s approach to banking goes beyond profits. “The bank has managed to blend financial growth with social impact, which is rare,” commented an economic analyst. “Their strategies are not only about increasing their bottom line but also about lifting the communities they serve.”
As digital banking continues to take center stage, GTBank has also enhanced its technology-driven services. The bank’s mobile app and online banking platforms are frequently updated to ensure security, ease of use, and innovative features that cater to both tech-savvy youths and traditional customers. This balance of technology and personal touch has helped GTBank maintain its status as a household name in Nigerian banking.
Perhaps most noteworthy is GTBank’s resilience in the face of adversity. While the banking sector has had its share of controversies, GTBank’s ability to navigate through challenges with transparency and integrity has helped restore confidence among stakeholders. The bank’s leadership, under the guidance of Segun Agbaje, has maintained a clear focus on ethical practices and building lasting relationships with customers.
Looking ahead, GTBank’s vision remains clear: to continue being a trusted financial partner to millions of Nigerians. By keeping an ear to the ground and responding proactively to market needs, the bank is not just surviving in a competitive market—it is thriving.
In a time when positive stories are rare, GTBank’s consistent delivery of value and integrity offers a refreshing narrative of what is possible when business acumen meets social consciousness. As Nigeria navigates its economic realities, institutions like GTBank show that success is not just about numbers but also about making tangible differences in people’s lives.
Gboyega Adesegun writes from Lagos
Banking
Access Bank Secures Certification for Privacy Information Management

By Modupe Gbadeyanka
For its consistent commitment to the highest levels of data privacy, security, and compliance, Access Bank Plc has been awarded the ISO/IEC 27701:2019 Certification for Privacy Information Management Systems.
The scope of the certification encompasses the management, processing, and protection of Personally Identifiable Information (PII) related to customers, employees, and third parties across the entire organisation.
It covers all physical and digital assets, processes, and information systems engaged in the collection, storage, processing, sharing, and disposal of PII throughout the bank.
The Statement of Applicability, version 15.0, dated March 27, 2025, demonstrates Access Bank’s role as both a PII Controller and a PII Processor, ensuring a robust framework for safeguarding sensitive information at every stage of its lifecycle.
The certification is referenced under ISMS Certificate, No. IS 583140 and affirms that the lender operates a Privacy Information Management System (PIMS), which fully complies with the rigorous requirements of ISO/IEC 27701:2019.
It reflects the bank’s proactive approach to privacy management, its investment in state-of-the-art security infrastructure, and its commitment to building trust with stakeholders and the broader community.
“Achieving the ISO/IEC 27701:2019 certification is a testament to Access Bank’s proactive approach to information security, Data Protection and Privacy, which reflects our commitment to safeguarding the trust our customers place in us, and our culture of continuous improvement.
“It demonstrates our dedication to adopting global best practices and reinforces our position as a leader in privacy information management across the financial services sector.” The Chief Information Security Officer/Data Protection Officer of Access Bank, Favour Femi-Oyewole, said.
Also, the Executive Director for IT and Digitisation at Access Holdings Plc, Lanre Bamisebi, said, “Securing the ISO/IEC 27701:2019 certification marks a pivotal milestone in Access Bank’s journey to embed privacy and data protection at the heart of our digital strategy. It also underscores the strategic investments we continue to make in digital innovation.
“This achievement reflects our unwavering commitment to building resilient systems that not only meet global standards but also anticipate the evolving expectations of our customers and regulators. It is the result of deliberate cross-functional collaboration and a forward-thinking approach to governance and trust.”
Banking
Stanbic IBTC Bank Reaffirms Commitment to Inclusive Growth

By Modupe Gbadeyanka
Stanbic IBTC Bank has reiterated its commitment to inclusive growth, especially by providing support to female business owners because of their vital role in Nigeria’s economy.
The bank in a statement said it created the Blue Blossom Account in recognition of the positive impact of women entrepreneurs in society, as they drive innovation, create jobs, and build resilient businesses.
It stressed that focusing on women-led businesses helps to build a more inclusive and vibrant economy. Supporting women is not just the right thing to do—it’s a smart investment in Nigeria’s future, the lender said.
Stanbic IBTC Bank noted that the Blue Blossom Account was designed to help women overcome common financing challenges, as it provides easier access to business finance in line with the Central Bank of Nigeria’s Sustainable Banking Principles.
Women business owners enjoy zero current account maintenance (CAM) fees, concessionary loan rates, and access to business clinic sessions. These benefits make the Blue Blossom Account more than just a product—it’s a practical tool for growth.
Stanbic IBTC Bank said it also offers lending solutions like SME Lite and SME EZ Cash. These options help women-led businesses secure working capital, fund expansion, or invest in new opportunities. With flexible terms and accessible financing, the bank is assisting more women grow their businesses.
Support goes beyond finance. Through its SME Collab customer value proposition, the bank offers training and curates events to help women manage their businesses and connect with other entrepreneurs.
A key highlight is the Bloom Weekend, an empowerment event that brings together thousands of women entrepreneurs, professionals, and leaders. The event features masterclasses, financial advisory, and a vibrant trade fair where women showcase their businesses. It also provides an avenue for networking and having fun.
Digital tools also play a role. With POS terminals, the Enterprise Online internet banking platform, and the SME Mobile App, women entrepreneurs can manage payments and cash flow more efficiently. These solutions make it easier to run a business and reach more customers.
Banking
Zenith Bank Honours Pioneer Customers, Long-Serving Staff at 35

By Dipo Olowookere
Over the weekend in Lagos, Zenith Bank Plc rolled out drums for its pioneer customers and members of staff, who have served meritoriously for 25 years and above.
The event, which precisely took place at the Eko Hotel and Suites on Friday, August 15, 2025, brought together key stakeholders of the bank, including customers, staff (past and present), regulators, partners, and friends for the 35th anniversary of the company.
Zenith Bank was established in May 1990 and has since grown into one of Africa’s leading financial institutions with branches across the 36 states of the federation and the FCT, Abuja, as well as subsidiaries in the United Kingdom, Ghana, Sierra Leone, Gambia, France, UAE and a representative office in China.
The chief executive of the lender, Ms Adaora Umeoji, in her welcome address, described the chairman of Zenith Bank, Mr Jim Ovia, as “the godfather of modern banking and the Nostradamus of our time, who through sheer tenacity, foresight, and uncompromising integrity transformed a modest vision into the financial powerhouse we celebrate today.”
On his part, Mr Ovia thanked the bank’s esteemed customers and shareholders for their trust, confidence and shared vision; the regulators, for their guidance over the years; his friends and partners, for being a constant source of strength; the Zenith Bank family led by Ms Umeoji, for their loyalty and commitment; and his beloved wife and family for their love and support.
The Vice President of Nigeria, Mr Kashim Shettima, who once worked at Zenith Bank and was present at the event, said, “Long before technology became the bloodstream of global finance, Jim Ovia had already woven it into the DNA of Nigerian banking industry.
“He introduced innovation not as a fashion but as a philosophy, placing Zenith Bank on a path where excellence is not an ambition but a standard. Yet his true signature is not only on the balance sheet.
“For Jim Ovia, the people make an institution. His greatest investment has been in human capital – in transferring his experience and sense of adventure to generation after generation of bankers and investors forged at Zenith Bank.”
Others present at the ceremony were the Governor of Lagos State, Mr Babajide Sanwo-Olu; the Governor of Ondo State, Mr Lucky Aiyedatiwa; the Governor of Taraba State, Mr Agbu Kefas; the Governor of Borno State, Mr Babagana Zulum; the Governor of Delta, Mr Sheriff Oborevwori, represented by the Deputy Governor, Mr Monday Onyeme; former Governor of Anambra State, Mr Peter Obi; former Governor of Akwa Ibom State and ex-Executive Director of Zenith Bank, Emmanuel Udom; and Africa’s richest man, Mr Aliko Dangote; among others.
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