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GTBank Wins 8 of 12 Banking Honours at CBN E-Payments Awards

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Segun Agbaje GTBank

By Modupe Gbadeyanka

Guaranty Trust Bank (GTBank) Plc maintained its dominance of Nigeria’s most qualitative digital financial service awards for the fourth year in a row, winning eight of the 12 honours available to banks in the 2019 edition of the Central Bank of Nigeria (CBN) Electronic Payment Incentive Scheme (EPIS) Efficiency Awards.

The foremost African financial institution, renowned for its innovative products and services, won awards for efficiency and excellent service delivery in virtually every E-payment channel.

The CBN EPIS Efficiency Awards is organized to celebrate financial institutions, merchants and other stakeholders at the forefront of driving electronic payment in Nigeria.

Now in its fourth year, the awards are based on objective analysis of all E-payments data collated by the Nigeria Inter-Bank Settlement System (NIBSS) over a full calendar year.

With eight awards, GTBank took home two more honours than the six awards the bank won the previous year and the highest number of awards presented to financial institutions, Fin-techs, merchants and other stakeholders in the Electronic Payment Incentive Scheme.

At the event, GTBank clinched the Best Customer Experience Award for having the highest level of overall customer satisfaction rating in the delivery of electronic payment services to customers in 2018.

It also went home with the Real-Time Payments Transaction Efficiency Award for achieving the lowest failure rate in the processing of Instant Payments transactions in 2018.

Furthermore, the lender was announced winner of the Cashless Driver, USSD Channel Champion Award category for achieving the highest number of instant payments transactions via the USSD channel in 2018.

In addition, GTBank was named Cashless Driver, Point of Sale (POS) Transactions Award winner for achieving the highest transaction count on Point of Sale (POS) terminals in 2018.

Furthermore, the financial institution won the Cashless Driver, Card Usage on Point of Sales (POS) Terminals Award for authorizing the highest card transaction count on the Point of Sale (POS) Central Terminal Management System in 2018.

Also, the bank picked the Direct Debit Driver Award for processing the highest volume of successful debit mandates across all Payment Service Provider platforms in 2018.

Another award grabbed by GTBank at the ceremony was the E-Reference Operations Efficiency Award for its outstanding performance in the processing of customers references received from other banks for account opening purposes on the industry E-reference Platform in 2018.

The last was the ID Services Driver Award for achieving the highest volume in the use of the BVN, e-Passport and NIN customer verification platforms in 2018.

Commenting on the Bank’s EPIS awards, Managing Director and Chief Executive Officer of GTBank, Mr Segun Agbaje, said; “We are proud to be recognised by the CBN EPIS Efficiency Awards for our efforts in driving excellence in electronic payments and providing customers with a superior banking experience across all digital touch points.

“These awards serve as extra motivation for us and we continue to find new and exciting ways to reduce our customers’ pain points and offer them benefits beyond banking.”

He further stated that; “At GTBank, we are passionate about building the bank of the future that connects our customers directly to all the everyday things that matter to them.

“That is why we are constantly leveraging the best of technology to, not only make financial services cheaper, more personal and readily accessible, but also to create amazing digital experiences in a way that adds real value to our customers’ lives.”

GTBank is a foremost African financial institution with total assets of N3.287 trillion and shareholders’ funds of N575.6 billion.

With banking operations across 10 African countries and the United Kingdom, GTBank is regarded by industry watchers as one of the best run financial institutions in the countries in which it operates and serves as a role model in Africa’s financial service industry due to its bias for world-class corporate governance standards, excellent service delivery, and innovation.

Modupe Gbadeyanka is a fast-rising journalist with Business Post Nigeria. Her passion for journalism is amazing. She is willing to learn more with a view to becoming one of the best pen-pushers in Nigeria. Her role models are the duo of CNN's Richard Quest and Christiane Amanpour.

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Banking

O3 Capital to Unlock N95bn Festive Spending Boom With Blink Card

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03 Capital Amex cards

By Modupe Gbadeyanka

A non-bank credit card issuer, 03 Capital, has introduced a travel card designed to unlock the N95 billion festive spending boom in Nigeria.

The new initiative, known as the 03 Capital Blink Travel Card, promotes economic participation among returning Nigerians, expatriates, and tourists.

A statement from the financial technology (fintech) firm is available instantly to use at over 40 million merchants and ATMs nationwide.

The Blink Card, to be issued in both digital and physical form, is loaded with currency from any foreign bank card, converted to Naira, enabling transactions to be completed in the local currency.

The card offers tap-to-pay and cash withdrawals at over 40 million merchants and ATMs nationwide, making it the ideal solution for visitors to Nigeria.

It also avails Nigerians in the Diaspora to spend like locals when they return to their country of origin.

Payments for goods and services can be completed via the virtual Blink Card, linked to the O3Cards app. Funds can also be transferred instantly to all local banks and other financial institutions.

According to the World Bank, remittance inflows account for approximately 5.6 per cent of Nigeria’s gross domestic product (GDP), and the resultant spending power is unlocked when the Diaspora returns home for the festive period.

In December 2024, about N95 billion was injected into the Nigerian economy by inbound passengers – 90 per cent being diasporic Nigerians – spending on short-let accommodation and hotels, events and hospitality, nightlife and dining, and vehicle rentals.  The launch of the Blink Card promises to spur this spending further, providing a significant boost to local businesses.

Blink Cards are available for collection at all Nigerian international airports, offering an immediate and hassle-free route to financial empowerment for people arriving in the country.

Blink Card carriers benefit from increased convenience, flexibility, and safety by not needing to carry large amounts of physical cash, while the ability to pre-load cards promotes smarter budgeting practices.

“We are excited to launch the Blink Card to promote greater economic participation among visitors to Nigeria.

“The card removes the needless friction and costs involved in legacy foreign exchange and cash payment processes, offering a quicker and more transparent option for spending in the country.

“As Nigerians begin travelling home for Christmas – combined with the regular traffic of arriving tourists, expatriates, and businesspeople – this is the perfect time to launch a solution catering to the financial needs of visitors, tapping into the seasonal spending boom which provides an annual lifeline for local economies and SMEs,” the chief executive of 03 Capital, Abimbola Pinheiro, stated.

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Banking

Interswitch Champions Dialogue on Alternative Credit Scoring for Underserved

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Alternative Credit Scoring for Underserved

By Modupe Gbadeyanka

Technology leaders from across Nigeria’s digital finance ecosystem recently converged on Eko Convention Centre in Lagos to explore pathways for expanding credit access to underserved communities.

It platform for this was the 2025 Committee of e-Business Industry Heads (CeBIH) Annual Conference themed Reimagining Financial Inclusion through Cultural Shifts in Consumer Credit. Interswitch was a returning gold sponsor.

At a high-impact panel session titled Alternative Credit Scoring for the Underserved, moderated by Wunmi Ogunbiyi of the CeBIH Advisory Council, the Divisional Head of Product Management and Solution Delivery at Verve International, a subsidiary of Interswitch Group, Mr Ademola Adeniran, examined how alternative data and digital intelligence can unlock credit for millions excluded by conventional financial models.

“For us, this conversation goes beyond technology. It is about designing credit systems that truly reflect African realities.

“Millions transact daily outside traditional banking frameworks, and alternative credit scoring enables us to recognise that economic activity and responsibly convert it into access to finance.

“At Verve and Interswitch, we are committed to building the digital infrastructure that makes this inclusion scalable and sustainable,” Mr Adeniran stated.

Also, the Vice President for Sales and Account Management, Digital Infrastructure and Managed Services at Interswitch Systegra, Ms Robinta Aluyi, stressed the importance of African-led solutions in addressing the continent’s financial challenges, noting that sustainable progress must be rooted in local realities.

Interswitch’s strength, she said, lies in the fact that it was built on the continent, for the continent, with solutions designed to serve individuals, small businesses, enterprises, and government institutions across every layer of the payment value chain.

She also emphasized the company’s purpose-driven approach to building the infrastructure that powers Africa’s digital economy and enabling secure money movement on a scale.

“Interswitch helps people navigate their daily lives with greater ease. We make transactions flow safely and reliably. We do this by connecting banks, supporting secure and reliable payments, and strengthening the entire value chain of digital finance.

“Today, we hold a significant portion of the market, and that achievement reflects the deep trust our banking and fintech partners place in our platforms. We continue to deliver because the ecosystem has worked with us every step of the way,” Ms Aliyu said.

There were also contributions from Munachimso Duru, Head, Products, Partnership and Innovation, Afrigopay Financial Services Limited; Damola Giwa, Country Manager, Visa West Africa; Nike Kolawole, representing Aisha Abdullahi, Executive Director, Credit and Portfolio Management, CREDICORP; and Ifeanyi Chukuwekem, Head, Corporate Strategy Department, eTranzact, offering a broad industry perspective on the future of responsible credit delivery.

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Banking

CBN Streamlines BDC Operators to 82 to Sanitise FX Market

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BDC Operators

By Adedapo Adesanya

The Central Bank of Nigeria (CBN) has issued final operating licences to 82 Bureaux De Change (BDC) operators under its revised regulatory framework.

In a statement released on Monday, signed by its acting Director of Corporate Communications, Mrs Hakama Sidi-Ali, the apex bank said the licences took effect from November 27, 2025, under the 2024 Regulatory and Supervisory Guidelines for BDC Operations in Nigeria.

BDCs are instrumental to the foreign exchange market, as their activity could help regulate demand and cover supply deficits.

The apex lender also cautioned the public against dealing with unlicensed foreign exchange operators.

“The Central Bank of Nigeria, in exercise of its powers under the Banks and Other Financial Institutions Act (BOFIA) 2020 and the 2024 Guidelines, has granted final licences to 82 Bureaux De Change to operate with effect from November 27, 2025,” a part of the statement read.

The central bank stressed that only BDCs listed on its official website are recognised as licensed operators and urged the public to verify the status of any BDC before transacting.

“While the CBN will continue to update the list of Bureaux De Change with valid operating licences for public verification on our website, the Bank advises the general public to avoid dealing with unlicensed Foreign Exchange Operators,” the statement warned.

The bank also noted that operating a BDC without a valid licence is punishable under Section 57(1) of the BOFIA 2020 and promised legal action against illegal operators.

This licensing exercise is part of CBN’s broader efforts to sanitise the foreign exchange market as well as enhance transparency, and ensure that only credible players operate in the sector.

A 2024 guideline, which became effective in June 2024, requires all BDCs to reapply for Tier 1 or Tier 2 licences and meet minimum capital requirements, N2 billion for Tier 1 and N500 million for Tier 2, alongside non-refundable license fees of N5 million and N2 million, respectively.

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