By Aduragbemi Omiyale
The Internet banking platform of Stanbic IBTC Bank has been upgraded with new features aimed to optimise the business banking experience of its customers.
The lender disclosed in a statement that its Enterprise Online 3.0 platform offers improvements, including enhanced transaction processing for single and bulk transfers, self-service password reset functionality, and flexible authentication options using One-Time-Password (OTP) or hardware tokens.
This system also has login notifications for improved security, an upgraded bulk upload feature, and an intuitive user interface.
It was further updated with an additional enhancement that allows users to now receive email notifications for pending transaction approvals, thus streamlining the approval process.
Business Post gathered that Stanbic IBTC embedded the new version of the Internet banking platform with these features based on customer feedback from version 2.0.
The bank says it expects this upgrade to drive increased adoption of the Enterprise Online platform, while also improving payment processing efficiency, and reducing turnaround time for password resets, noting that these enhancements aim to provide a superior experience tailored specifically for business users.
“At Stanbic IBTC Bank, we are dedicated to providing efficient and user-friendly digital banking solutions for our business customers.
“The launch of Enterprise Online 3.0 demonstrates our commitment to continually improving the experience and surpassing customer expectations.
“This is why we paid heed to our customers’ feedback and made significant changes to enhance their banking experience on Enterprise Online,” the chief executive of Stanbic IBTC Bank, Mr Wole Adeniyi, stated.