Connect with us

Banking

Wema Bank Leverages Jumia’s Third Party Logistics Service

Published

on

wema bank Maraba branch

Customers in this age of technology advancement are dynamic and spoiled for choice, as numerous brands jostle for their attention and patronage.

To command wallet share and improve retention for brand loyalty, it is important that product manufacturers and handlers are consumer-driven, understand customer dynamics and reach them with the right product, in the right place and at the right time.

In recent years, e-commerce and its accompanying delivery service apparatus have sparked a fast-growing sales trend and real-time last-mile delivery in Nigeria.

To maintain relevance, small and big brands are utilizing available e-commerce platforms and logistics services to meet the daily demands and expectations of their customers.

In the league of big corporations deploying the available logistics technology is Nigeria’s banking brand, Wema Bank. The bank is leveraging the logistics infrastructure of Africa’s biggest e-commerce brand, Jumia for last-mile delivery to customers across the country.

According to Francis Uzorji, who works in the Cards, Business and Services unit of the bank, engagement of Jumia logistics for delivery of card requests by customers has improved the turnaround time which is a great experience for the brand and its customers.

“What is important to us as a bank is a secure last-mile delivery process and improved turnaround times to enable us to achieve customers’ promise.

“So far, working with Jumia logistics has been great. Integration with Jumia provided close to real-time end-to-end visibility on the package lifecycle. We’ve also experienced a faster turnaround time on packages handled by Jumia as compared to our previous provider,” he stated.

He further explained that having created a platform that enables easy and speedy card application for customers, it was important for the bank to match it with a delivery mechanism that will match the timely expectations of customers, hence the partnership with Jumia Logistics.

“Wema Bank understands the importance of technology and we have continued to be at the forefront of it. We created a seamless process that enables customers to request cards via our digital banking platform and have these cards delivered to their specified address.

“To ensure optimum service delivery in this customer-centric space which will enable our customers to get their cards within the stipulated service level engagement, we decided to partner with Jumia Logistics. Using an improved technology and wide reach across Nigeria, Jumia is facilitating the deliveries of cards via roads and air freight,” Uzorji explained.

In 2020, Jumia opened its logistics service technology to third-party businesses in a pilot scheme that saw huge patronage by large, medium small scale enterprises.

As contained in the company’s 2020 Q4 report, the pilot saw Jumia ship almost half a million packages on behalf of more than 270 clients including large corporates such as banks, FMCG companies, mobile network operators as well as SMEs from a broad range of industries.

Modupe Gbadeyanka is a fast-rising journalist with Business Post Nigeria. Her passion for journalism is amazing. She is willing to learn more with a view to becoming one of the best pen-pushers in Nigeria. Her role models are the duo of CNN's Richard Quest and Christiane Amanpour.

Advertisement
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Banking

CBN’s AML Rule a Strategic Leap for Digital Trade—Brad Levy

Published

on

ThetaRay CEO Brad Levy

By Adedapo Adesanya

The chief executive of ThetaRay, a fintech software and big data analytics company, Mr Brad Levy, says the recent directive by the Central Bank of Nigeria (CBN) requiring financial institutions to deploy automated anti-money laundering (AML) systems is a strategic leap towards building a modern financial system optimised for digital trade.

The central bank issued a circular on March 10 requiring banks, mobile money operators and other regulated institutions to deploy automated AML solutions within 18 to 24 months. The move signals a shift by the regulator to tighten oversight and reduce financial crime risks in Nigeria’s banking system, as digital transactions continue to grow.

Mr Levy, whose ThetaRay works with financial institutions and fintechs across Africa, including in Nigeria, to implement AI-powered AML transaction monitoring solutions capable of detecting complex financial crime patterns in real time, noted that Nigeria is applying revolutionary methods in financial regulation—skipping older, manual compliance systems and going straight to advanced, AI-driven ones.

“The CBN’s mandate is Nigeria’s ‘mobile phone’ moment for financial integrity. Just as Africa bypassed landlines for mobile and the U.S. lagged on chip-and-pin tech, Nigeria is now leapfrogging the failing, manual ‘landline’ era of compliance. By mandating AI, Nigeria is skipping decades of Western technical debt to build a 21st-century infrastructure of trust that moves at the speed of modern trade,” he told Business Post.

Automation and AI in AML have shifted from a competitive advantage to a regulatory requirement, and the new CBN mandate will help Nigerian banks and fintechs in several areas, including achieving transparency, as transactions are continuously monitored and recorded in real time. This allows for the immediate detection of irregularities such as fraud or money laundering, significantly reducing the window for illicit activities to go unnoticed.

The new rules could drive significant investment in compliance technology, as institutions move away from manual processes that are slower and more prone to errors.

The requirements cover key areas such as transaction monitoring, customer due diligence, risk profiling, case management and regulatory reporting, all of which must now be automated.

The CBN’s directive comes amid intensifying global regulatory pressure on financial institutions to strengthen AML controls, particularly within rapidly expanding digital economies. For Nigeria, these new requirements are poised to significantly transform how banks approach compliance while also opening up new opportunities for startups to deliver specialised compliance and regulatory technology solutions.

Continue Reading

Banking

Fidelity Bank Plans Gele Masterclass for Women March 30

Published

on

Fidelity Bank Building

By Modupe Gbadeyanka

On Monday, March 30, 2026, Fidelity Bank Plc will host a Gele Masterclass to help women build practical, income-generating skills, strengthen professional visibility, and accelerate career growth.

This event will be the second part of a series of masterclasses and support initiatives planned for March 2026 in commemoration of International Women’s Day under the theme Give to Gain.

On March 18, 2026, the lender, through its women-focused proposition, HerFidelity, hosted a masterclass on communication and presentation.

The session offered practical guidance on audience engagement, event moderation, confidence-building, and personal branding, with a strong focus on women looking to improve their public speaking and professional presence.

HerFidelity is positioning the session as a celebration of cultural expression and a marketable skill women can turn into a source of income.

In addition to the masterclasses, the bank will provide professional headshot sessions to help participants update their personal and professional profiles.

“At Fidelity Bank, we believe that empowering women economically creates an impact that extends beyond the individual. It strengthens families, grows businesses, and uplifts communities. That is why we have designed an elaborate plan to upskill women throughout this month.

“We want women to leave these sessions with practical tools they can apply immediately, whether that is speaking confidently in public, building a stronger personal brand, or learning a skill that can generate income,” the Divisional Head of Small and Medium-scale Enterprises Banking at Fidelity Bank, Ms Ugochi Osinigwe, said.

Earlier this month, the bank reaffirmed its commitment to women’s economic empowerment with the signing of strategic MoUs with partner organisations at the launch of its Give Her Power initiative on March 5, 2026.

The collaborations, anchored on the bank’s HerFidelity Apprenticeship Programme, are designed to expand access to vocational training, business support, and sustainable enterprise opportunities for women across multiple sectors.

As part of the initiative, Fidelity Bank is distributing 1,000 sewing and grinding machines to empower women-led microbusinesses across Nigeria.

Continue Reading

Banking

UBA, NiDCOM to Unlock Diaspora Capital for Nigeria’s Growth

Published

on

UBA NiDCOM Unlock Diaspora Capital

By Modupe Gbadeyanka

A partnership aimed to unlock diaspora capital for Nigeria’s growth has been deepened by the United Bank for Africa (UBA) Plc and the Nigerians in Diaspora Commission (NiDCOM).

The chief executive of UBA, Mr Oliver Alawuba, underscored the diaspora’s critical role as a powerful economic force and a generation of builders shaping new narratives for the continent.

He also reiterated the financial institution’s readiness to leverage its global network and innovative financial solutions to support diaspora engagement, urging Nigerians abroad to tap into opportunities within Africa’s economic landscape.

“You are not limited here; you have opportunities on the continent, and we want you to make good use of them. That is where banking, and we at UBA, become the connecting point that you need to access the opportunities back home.

“Whether you like it or not, the returns are high in Africa, and we are here to help you navigate that space,” the UBA chief said on Monday when he hosted key representatives of NiDCOM led by its chairman, Mrs Abike Dabiri, at the bank’s office in the United Kingdom.

UBA recently launched a Diaspora Banking platform to provide a seamless, integrated platform for Africans in the diaspora to bank, invest, and manage their financial obligations back home, thus connecting global Africans with investment and wealth opportunities.

The lender introduced the platform, with leading ecosystem partners representing a major step in redefining diaspora banking beyond remittances toward structured wealth creation and long-term investment.

“With UBA, you have a financial partner that is with you, that understands what you are going through, and that can support you to make sure you realise your aspirations, both here and in the country,” Mr Alawuba noted.

In her remarks, Mrs Dabiri-Erewa praised UBA for being a trusted financial partner over the years, especially with the recent launch of its diaspora platform.

“Many of you here are the real game-changers. “For years, it has been wonderful engaging Nigerians all over the world. When I started, it felt like we only heard the bad stories, not the good ones. What we have tried to do internationally is to tell and celebrate the good stories. We have Nigerians doing well all over the world, and they are in this room. We must continue to celebrate you,” she stated.

While remarking that the meeting demonstrates a significant step in aligning public and private sector efforts to deepen diaspora inclusion and accelerate Nigeria’s development agenda, she pledged closer collaboration in driving policies and initiatives that encourage Nigerians abroad to actively participate in the country’s economic growth.

Continue Reading

Trending