Connect with us

Brands/Products

Melcom Intensifies Face Masks Protocols in Shops

Published

on

Melcom

The management of Melcom Group has said it will strictly enforce face/nose masks protocols in all its shops across Ghana.

The joint Group Managing Director of Melcom Group, Mr Mahesh Melwani, made this disclosure, stressing that this is to help stop the spread of COVID-19 among its customers and staff.

By this, shoppers who go to any of the Melcom shops nationwide are now required to wear nose or face masks or be denied entry.

He further said apart from the compulsorily wearing of masks, customers are also ensured to strictly observe physical distancing, washing of hands with soap under running water, rubbing their hands with sanitizers and have their temperature taken before they can get access into the shops.

“We have given instructions to, and we keep reminding all our shop managers to strictly enforce these containment measures and those who do not wear facemasks will be refused entry,” Mr Melwani said.

He averred that Melcom Group, which has 45 outlets and supermarkets across the country, will continue to enforce these strict measures, although very uncomfortable to shoppers, just to save lives.

“We now appreciate that since we started enforcing the wearing of facemask from the beginning of the outbreak in Ghana, 99 per cent of customers come having one. People now understand that wearing mask is not only for their safety but the safety of all of us,” he said.

Mr Melwani said Melcom was the first to introduce hand-washing to curb the spread of COVID-19 among its customers and employees, as they do well to encourage customers, in the early stages of the pandemic to wear masks.

He also said Melcom had procured several protective equipment including about 8,000 N95 facemasks and pocket hand-sanitizers for its staff nationwide.

“We also have instructed our staff to constantly clean and disinfect the lifts, trolleys, railings on stair cases and ramps. We are doing our level best in hammering this into all our staff that this must be done all the time.

“We also implemented measures such as having queue markers and regulating entry to ensure that the number of customers inside remains manageable,” he said.

This was acknowledged by the President of Ghana, Mr Nana Akufo-Addo, in his Address to the nation on Sunday, April 26, 2020 wherein he tasked all other business to emulate Melcom.

On their social responsibility, Mr Melwani said Melcom had undertaken many corporate social responsibility activities to improve the lots of Ghanaians including the donation of 1,343 units of blood to the various blood banks earlier this year involving staff and members of the public in 22 outlets of Melcom nationwide.

A donation of veronica buckets, liquid soaps, sanitizers, hand and face towels we were made to Korle bu and 37 Military hospitals.

They have also imported and donated portable toilets and accessories to be installed for selected schools valued at over GHC150,000 a donation of GH100,001.00 was given to the COVID-19 National Trust Fund. With all this Melcom has also kept up and is current with its tax obligations with GRA.

The company also donated numerous pocket hand-sanitizers to a number of public institutions including the Ghana Journalists Association (GJA), Ghana Revenue Authority (GRA), Ghana Investment Promotion Centre (GIPC), Ghana Immigration Service, Office of the President< Ghana Police service, Fire Services, SNNIT, ICU, various hospitals including Korle Bu, Ridge, 37 Military, Holy Trinity Hospitals ,Chief Imam and several of their banking partners.

Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Brands/Products

Why Your PR Report Must Include CEO Metrics — Or Risk Losing Their Interest Entirely

Published

on

Why Your PR Report Must Include CEO Metrics — Or Risk Losing Their Interest Entirely

By Philip Odiakose

Let us be honest — if I had a Naira for every time a CEO said or thinks PR is a “cost center,” I would probably have built a second agency by now. And I get it — PR feels intangible to some folks in the C-suite. It is not always as direct as “We spent X and sold Y.” But here is the kicker: PR is the only business function working daily to maintain the public reputation of the brand that the CEO wakes up every day to lead. Without PR, a brand’s reputation could crumble quietly while the finance team celebrates balance sheets. So when next you hear someone say PR doesn’t bring value, kindly show them this article — and maybe offer them a bottle of water too, because they are clearly thirsty for the truth.

Having stated the value of PR, let us start this conversation with a bit of PR truth serum. If you have ever presented a beautifully designed PR report and watched your CEO flip through it with all the enthusiasm of someone reviewing a phone book in 2025, I feel your pain. And I have lived it. With over 15 years in PR measurement, research, and media intelligence — and having worked across different markets in Africa — one recurring silent theme has always echoed from boardrooms: “This is great, but what exactly does it say about me?”

You do be surprised how fast a CEO’s interest sparks when they see their name with a performance score next to their competitors.

Now, before you roll your eyes and scream “vanity metrics,” hold on. This isn’t about stroking egos or creating a separate report that worships leadership. It is about relatability. One of the major reasons why some executives see PR teams as a cost center — and why they struggle to sign off on measurement budgets — is because they simply can’t connect with the report. Yes, the brand got 500+ mentions. Yes, the sentiment was 80% positive. Yes, you landed an exclusive in a top-tier publication. Yes, you have raised brand awareness. But guess what? If nothing in that report speaks directly to the leadership’s role in that performance, you are missing a critical link.

PR isn’t only about brand exposure and reputation — it’s also about brand leadership visibility.

At P+ Measurement Services, I can’t count how many times PR professionals have said to us during cold calls, “Our CEO isn’t buying into the PR measurement thing; he thinks it is fluff.” And honestly, I get why. When a report is full of brand numbers but doesn’t show how the leadership contributed or is being perceived, it loses the executive audience quickly. That is why in the early years of our agency, we developed a proprietary framework (P+MCA) that captures CEO-specific performance metrics — not just the presence of their names in headlines but how they rank in sentiment, thought leadership, share of voice, and positioning versus competitive CEOs.

You want sign-off on your Measurement and Evaluation budget? Show your CEO how they perform against other CEOs. Then step back and watch the magic.

There was a time we worked with a leading insurance brand in South Africa. The PR team had been practically begging their CEO to take up a keynote speaking slot at an industry event, but the man was adamant: “Not now.” Frustrated, the team approached us for help. We produced a CEO-focused performance audit — showcasing not just his media presence but a comparison of his leadership metrics against rival insurance CEOs. When he saw his score at the bottom of the table, his reaction was priceless: “How can I be last on this scoreboard?” The very next week, he was asking the PR team for the event lineup. That moment right there? That’s what we call data doing the heavy lifting.

Let the data speak where words fail. CEOs don’t argue with numbers.

This doesn’t just help you secure leadership buy-in for PR campaigns; it opens up strategic conversations around executive positioning, thought leadership, and industry influence. One of our proudest long-term engagements came from that South African experience — we have supported that team since 2018, helping position their CEO from media-shy to media-smart. Data made that happen.

And this isn’t just relevant for CEOs with PR-phobia. It is vital for CEOs who sit on multiple boards. A chairman might be squeaky clean in one company and still drag your brand into crisis by association. I remember working with a multinational FMCG brand in Nigeria whose chairman also served on the board of a financial services company. When the latter entered crisis mode, the FMCG brand was dragged into headlines it didn’t ask for. Why? Because media doesn’t separate leadership roles — it connects them.

Your CEO’s reputation isn’t siloed. If they sit on multiple boards, so do their risks.

Including CEO-specific metrics and competitive insights helps PR professionals spot reputational risks early. It also helps pre-empt crises. When you know how the media is talking about your leadership, and how that compares with others, you have the leverage to act — not react. And that, dear PR pro, is the difference between being seen as a “cost center” and a strategic partner.

This is your call to upgrade your report. Brand performance is great — but leadership performance? That’s where the real power lies.

So next time you are struggling to justify your PR strategy, your measurement and evaluation budget, or why your CEO should attend that industry event — don’t argue. Just present the data. Let it tell the story, and let P+ help you craft one they can’t ignore.

Philip Odiakose is a leader and advocate of public relations monitoring, measurement, evaluation and intelligence in Africa. He is also the Chief Media Analyst at P+ Measurement Services, a member of AMECNIPR, AMCRON, ACIOM and Founding Member of AMEC Lab Initiative

Continue Reading

Brands/Products

Temu Partners Eurofins for Product Quality Control

Published

on

Temu Partners Eurofins

By Modupe Gbadeyanka

A partnership aimed to strengthen product safety and compliance measures has been entered into between Temu and Eurofins Consumer Product Testing and Eurofins Assurance.

As part of this initiative, Eurofins Assurance will conduct independent inspection services across multiple product categories, including textiles, apparel, jewellery, toys, outdoor furniture, and electrical products.

These assessments will help ensure that items available on Temu comply with relevant safety and quality regulations before reaching consumers.

Additionally, Eurofins Consumer Product Testing will support Temu’s seller onboarding process by carrying out key product certification tests, such as Toy CPC (Children’s Product Certificate), Adult Apparel GCC (General Certificate of Conformity), Outdoor Furniture GPSR EU EN581-1 Physical Safety Testing, and Electromagnetic Compatibility (EMC) + RoHS Test Reports.

The objective is to support transparency in Temu’s product safety processes, enhance quality control and ensure that products sold on the global e-commerce platform meet rigorous safety and regulatory standards.

Temu’s partnership with Eurofins Consumer Product Testing and Eurofins Assurance reflects its ongoing efforts to enhance quality assurance measures and support consumers in making informed purchasing decisions.

“At Temu, we are dedicated to providing a secure and reliable shopping experience.

“Strengthening our product safety measures is a key priority, and by working with Eurofins Consumer Product Testing and Eurofins Assurance, we are reinforcing our commitment to ensuring that products on our platform meet high safety and compliance standards,” a Temu spokesperson stated.

Continue Reading

Brands/Products

MTN Eyes Video Streaming Platform to Rival Netflix, Others

Published

on

MTN Subscribers

By Adedapo Adesanya

African telecommunications giant, MTN Group, may be foraying into the streaming landscape as part of plans to expand its footprint.

The company planning to develop a new video streaming platform that may compete with the likes of Netflix, Prime Video,  and Showmax, owned by Multichoice.

The firm, according to a limited statement, is building a partnership with Synamedia, a video software provider, and will be targeted at mobile and fixed broadband subscribers across Africa.

“This collaboration aims to enhance digital content accessibility and provide a diverse range of viewing options to meet the evolving preferences of audiences throughout the continent,” MTN said in a statement on Monday.

“The service will leverage Synamedia’s advanced, cloud-based technologies to deliver both linear television and video-on-demand content. The platform will offer diverse monetisation models, including subscriptions, ad-supported content and free streaming channels with targeted advertising,” it added.

Each market in which the media platform is launched will “benefit from a curated content strategy, thoughtfully adapted to local cultures, languages and viewing habits – ensuring deep relevance and strong audience resonance across the continent,” MTN further disclosed.

Speaking on this, Synamedia CEO, Mr Paul Segre, said in the statement, “By taking advantage of the breadth of our integrated, cloud-based portfolio to quickly deploy new services at scale, MTN will be able to create a ground-breaking set of offerings for customers and viewers that will drive new revenues.”

It is not immediately clear what the steaming platform will contain but already established platforms like Showmax have varied content including television shows, sports, and films.

Business Post gathered that MTN is expected to provide more details on the move in coming days.

Continue Reading

Trending