Brands/Products
Melcom Intensifies Face Masks Protocols in Shops
The management of Melcom Group has said it will strictly enforce face/nose masks protocols in all its shops across Ghana.
The joint Group Managing Director of Melcom Group, Mr Mahesh Melwani, made this disclosure, stressing that this is to help stop the spread of COVID-19 among its customers and staff.
By this, shoppers who go to any of the Melcom shops nationwide are now required to wear nose or face masks or be denied entry.
He further said apart from the compulsorily wearing of masks, customers are also ensured to strictly observe physical distancing, washing of hands with soap under running water, rubbing their hands with sanitizers and have their temperature taken before they can get access into the shops.
“We have given instructions to, and we keep reminding all our shop managers to strictly enforce these containment measures and those who do not wear facemasks will be refused entry,” Mr Melwani said.
He averred that Melcom Group, which has 45 outlets and supermarkets across the country, will continue to enforce these strict measures, although very uncomfortable to shoppers, just to save lives.
“We now appreciate that since we started enforcing the wearing of facemask from the beginning of the outbreak in Ghana, 99 per cent of customers come having one. People now understand that wearing mask is not only for their safety but the safety of all of us,” he said.
Mr Melwani said Melcom was the first to introduce hand-washing to curb the spread of COVID-19 among its customers and employees, as they do well to encourage customers, in the early stages of the pandemic to wear masks.
He also said Melcom had procured several protective equipment including about 8,000 N95 facemasks and pocket hand-sanitizers for its staff nationwide.
“We also have instructed our staff to constantly clean and disinfect the lifts, trolleys, railings on stair cases and ramps. We are doing our level best in hammering this into all our staff that this must be done all the time.
“We also implemented measures such as having queue markers and regulating entry to ensure that the number of customers inside remains manageable,” he said.
This was acknowledged by the President of Ghana, Mr Nana Akufo-Addo, in his Address to the nation on Sunday, April 26, 2020 wherein he tasked all other business to emulate Melcom.
On their social responsibility, Mr Melwani said Melcom had undertaken many corporate social responsibility activities to improve the lots of Ghanaians including the donation of 1,343 units of blood to the various blood banks earlier this year involving staff and members of the public in 22 outlets of Melcom nationwide.
A donation of veronica buckets, liquid soaps, sanitizers, hand and face towels we were made to Korle bu and 37 Military hospitals.
They have also imported and donated portable toilets and accessories to be installed for selected schools valued at over GHC150,000 a donation of GH100,001.00 was given to the COVID-19 National Trust Fund. With all this Melcom has also kept up and is current with its tax obligations with GRA.
The company also donated numerous pocket hand-sanitizers to a number of public institutions including the Ghana Journalists Association (GJA), Ghana Revenue Authority (GRA), Ghana Investment Promotion Centre (GIPC), Ghana Immigration Service, Office of the President< Ghana Police service, Fire Services, SNNIT, ICU, various hospitals including Korle Bu, Ridge, 37 Military, Holy Trinity Hospitals ,Chief Imam and several of their banking partners.
Brands/Products
Investors Inject $9.2m into AI Dating App Ditto for Yacht Blind Dates
By Dipo Olowookere
About 9.2 million funding round has been secured by an AI-dating app, Ditto, for the expansion of its iMessage-based matchmaker, with the participation of Peak XV Partners, Gradient, Scribble Ventures, Alumni Ventures, and Llama Venture.
The iMessage-based matchmaker plans real dates for users, handling everything from the match to logistics, so students can focus on showing up and connecting in real-life. Users grow tired of endless swiping and stalled conversations.
College students swipe endlessly, juggle multiple chats, and still struggle to turn matches into actual dates. Ditto was created to remove that friction entirely.
The business was established by two Berkeley undergraduates, Mr Allen Wang and Mr Eric Liu, who saw friends spend hours on dating apps without forming meaningful connections.
The platform initially launched at UC San Diego and went viral across sorority group chats before quickly expanding to UC Berkeley, USC, UCLA, and UC Davis.
It operates entirely over iMessage, where users already communicate daily. Users tell Ditto their preference for a date, such as ‘a 6 ‘2 hot nerd that brings me flowers’ or ‘an ABG who mastered leetcode’. After sharing their preferences and availability, users receive a text with a complete date plan, including the time, place, and details of their match, all centred around the campus they are near.
After each date, Ditto collects feedback and incorporates these feedbacks into the user’s profile to improve future matches. The result is a system that feels personal, efficient, and low-pressure, while removing much of the anxiety and inefficiency associated with modern dating apps.
“Our goal was to build something that actually helps people go on dates, not stay stuck in an app. When you remove swiping and chatting, you remove a lot of the toxicity and anxiety that people associate with online dating.
“We plan the date, people show up, and real connections have a chance to form. About 20 per cent of our matches turned into actual dates,” Mr Wang stated.
With this funding, Ditto is kicking off 2026 by hosting 10 yacht parties across the US, starting in Los Angeles on Valentine’s Day.
Each yacht will host 100 college singles, matched into 50 couples. This will be the biggest yacht party in college history. Ditto is co-hosting these parties with the hottest school clubs and Greek life organisations in Los Angeles, New York, Boston, and more.
A Partner at Gradient, Vig Sachidananda, while commenting on the new funding package, said, “Ditto is leveraging AI in a creative way to build a novel online dating experience — one which resembles a true matchmaking service.
“We’ve seen a great early response from users to this approach, and we’re excited to continue to work with Ditto as they expand to college campuses across the US.”
Since launching, Ditto has grown to more than 42,000 users across four college campuses, with over 25 per cent of users coming through referrals.
Looking ahead, Ditto plans to expand beyond college campuses and eventually support other forms of connection, including professional networking and group social experiences. The long-term vision is to become a matchmaker for modern life, helping people turn intent into meaningful, real-world interactions, one plan at a time.
Brands/Products
Odekina Leaves UBA for AEDC to Head Corporate Communications Department
By Aduragbemi Omiyale
One of the foremost Public Relations practitioners in Nigeria, Mr Omede Odekina, has joined the Abuja Electric Distribution Company (AEDC).
He is now on the payroll of the energy firm as the Head of Brand Marketing and Corporate Communications Department after leaving the United Bank for Africa (UBA) Plc.
The Kogi State University graduate will use his experience as a media relations expert to sell the image of the electricity organization.
In an announcement via his LinkedIn page, Mr Odekina described his movement from the banking space to the energy industry as the “beginning of an exciting new chapter and a unique opportunity to help shape how one of Nigeria’s most critical service organisations engages with its customers and communities.”
He thanked UBA for providing him with the platform to grow his career, describing the lender as “truly one of the best places to work.”
According to him, “UBA was more than a workplace; it was a family. The culture, leadership, and people created an environment of excellence, trust, and continuous growth. I leave deeply appreciative of the journey, the friendships, and the values that will remain with me always.”
The Associate of the Nigerian Institute of Public Relations (NIPR) disclosed that in his new role, “my focus is firmly on positioning Abuja Electricity Distribution Plc as Nigeria’s number one electricity distribution company, one that delivers reliable service with professionalism, respect, transparency, and a strong sense of community partnership.”
“It is a responsibility I embrace with enthusiasm, purpose, and optimism for what lies ahead,” he said further.
Brands/Products
Reputation Economy: How Nigerian Brands Won and Lost Public Trust in 2025
Nigeria’s leading independent media intelligence consultancy, P+ Measurement Services, has released its 2025 Industry Media Reputation Report, revealing that corporate reputation has emerged as one of the most decisive assets for Nigerian companies, rivaling financial performance and market share in shaping public trust.
The report analysed and audited thousands of print and online news reports published in 2025 across the banking, insurance, telecommunications, and e-hailing sectors. In total, coverage of 29 commercial banks, 13 insurance companies, five e-hailing platforms, and four telecommunications operators was examined to determine how corporate actions translated into public perception.
According to the findings, rising operational costs, currency pressures, regulatory scrutiny, labour relations, and service reliability now directly influence how brands are judged in the media and by stakeholders.
“Reputation is no longer a soft outcome of publicity. It is a measurable business asset shaped by corporate behaviour, governance quality, customer experience, and crisis response,” said a Senior Analyst at P+ Measurement Services, Ms Tumininu Balogun.
She added, “For more than a decade, we have been at the forefront of media intelligence in Nigeria. Our commitment to the PR and communications industry is to ensure that reliable media data and actionable insight are always available, so professionals can move beyond intuition and make truly data-driven decisions.”
E-Hailing Industry: Driver Relations Reshaped Corporate Reputation
The e-hailing sector recorded one of the clearest shifts in reputation dynamics in 2025, driven largely by labour policies and platform economics.
inDrive Nigeria led the sector with 39% of positive reputation share, following extensive media coverage of its decision to reduce driver commission to 0.1% during peak hours in Abuja. Bolt Nigeria followed with 32%, supported by reports on its electric tricycle deployment in Lagos. LagRide recorded 17%, driven by coverage of its electric vehicle infrastructure partnership, while Uber Nigeria accounted for 11% and Rida 1%.
On the negative reputation scale, Bolt recorded the highest share at 40%, linked to driver protests following fare reduction policies. Uber accounted for 29%, inDrive 20%, LagRide 8%, and Rida 3%, largely associated with reports on strike threats, platform reliability concerns, and driver earnings disputes.
The report notes that how platforms treat drivers has become as influential to reputation as rider experience.
Banking Industry: Profitability Confronted by Governance Risk
Among commercial banks, Stanbic IBTC recorded the strongest positive reputation position at 26%, driven by recognition as KPMG’s top retail bank. Zenith Bank followed with 22%, supported by dividend payout coverage. Fidelity Bank (19%), UBA (17%), and FirstBank (16%) gained positive reputation visibility through education initiatives, digital service upgrades, and branch automation projects.
However, reputational exposure remained significant. GTCO recorded the highest negative reputation share at 28%, followed by FirstBank at 26%, FCMB at 18%, and both UBA and Ecobank at 14%, mainly due to media reports concerning legal disputes, fraud investigations, and customer-related controversies.
The report highlights that in the banking sector, strong earnings and digital innovation strengthen reputation, but governance failures can rapidly undermine it.
Insurance Industry: Financial Stability and Data Protection Define Trust
In the insurance sector, AXA Mansard led positive reputation share with 36%, followed by Leadway Assurance (29%), AIICO (16%), NEM Insurance (11%), and SanlamAllianz (8%).
AXA Mansard also accounted for the highest negative reputation exposure at 68%, driven by reports of a significant decline in pre-tax profit. AIICO recorded 18%, Leadway 12%, and NEM 2%, largely connected to regulatory matters and data protection concerns, including coverage of customer data breaches.
The findings indicate that insurers are now judged as much by financial resilience and cybersecurity posture as by product offerings.
Telecommunications Industry: Infrastructure Investment Meets Rising Public Expectations
MTN Nigeria led positive reputation share with 47%, driven by infrastructure expansion narratives and innovation campaigns. Glo followed with 28%, Airtel Nigeria with 16%, and T2 (formerly 9mobile) with 9%, largely supported by its rebranding coverage.
On the negative reputation side, MTN recorded 44%, T2 31%, Glo 13%, and Airtel 12%, influenced by reports on service quality challenges and the Nigeria Labour Congress boycott directive targeting telecommunications operators.
The sector’s results suggest that while capital investment enhances visibility, network reliability and customer experience increasingly determine long-term reputation.
Reputation Has Become a Strategic Business Asset
Across all four industries, the report finds a consistent pattern: reputation in 2025 closely followed corporate behaviour.
Brands that demonstrated transparency, operational fairness, financial discipline, digital reliability, and customer focus were more likely to build positive public trust. Companies facing labour unrest, legal disputes, regulatory sanctions, data breaches, or service disruptions saw these issues rapidly reflected in their reputation profile.
For brand owners, investors, regulators, and communication professionals, the implication is clear: reputation is no longer managed only through messaging, but through measurable actions that are permanently recorded in the media ecosystem and searchable online.
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