Modupe Gbadeyanka
By Modupe Gbadeyanka
The e-commerce space in Nigeria is getting bigger and better with the entry of the nation’s most innovative non-interest financial institution, TAJBank, into the sector.
The lender on Wednesday announced the launch of its highly anticipated first ethical online shopping mall in the country, TAJMall.
“This is a great milestone as we present a fully customer-focused e-commerce platform offering 100 percent authentic brands from highly vetted vendors.
“Our mission is to rebuild trust in the online shopping niche, hence the emphasis on our platform being an ethical shopping mall.
“We want to deliver on our promise and make this an enjoyable and safe experience not just for our customers, but also for our numerous trusted vendors as well,” an elated founder/COO of TAJBank, Mr Hamid Joda, declared.
“Our customers place absolute trust that goods will be delivered exactly as requested, and we do not take that trust lightly,” he added.
Business Post gathered that the launch of the e-commerce business of the firm comes after the commencement of the bank’s agency banking network in June across 13 states of the federation.
To celebrate this milestone, the brand will hold a week-long TAJMall campaign from July 6 through 11, 2020 to sensitise and also reward its new customers to its platform.
The brand expressed commitment to continuously deploy technological tools on its new e-platform to maintain optimal customer service delivery and ensure shopping on TAJMall remains a productive and hassle-free experience.
According to a statement from the company, customers who log onto the www.tajmall.ng platform (or download the app) will have the opportunity to enjoy massive price slashes, shopping coupons, free shipping and other incredible offers.
The bank also said it intends to offer financing services to its customers who shop on the mall.
The firm also assured that customers who shop on TAJMall are guaranteed 100 percent authenticity, official warranties from the brands, and a 5-day return policy at no extra cost to the customer.
Affirming this, the co-founder/CMO of the organisation, Mr Sherif Idi, stated that, “Well, beyond our exciting line up of activities, they (customers) are assured the highest level of value each time they make a purchase on TAJMall.
“Our marketing insights have shown that there is an increasing need to match the kind of variety in product offerings that customers yearn for with the exceptional shopping experience that may at times be lacking.
“We aim to make that an unmatched experience right from the moment our customers visit our mall to the receipt of their items.”
