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Twiva Shines at Kenya e-Commerce Awards

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Twiva Kenya e-Commerce Awards

By Modupe Gbadeyanka

Kenya’s pioneering AI-driven and influencer-powered social commerce platform, Twiva Limited, stole the attention at the recently held Kenya e-Commerce Awards when it went away with two accolades.

The firm was the winner of the Top Rising Star, e-Commerce Award, and trailed in the Best Social Commerce Platform category.

The Head of Marketing and Public Relations at Twiva, Ms Grace Gikonyo, while receiving the awards at the ceremony held at the Movenpick Hotel in Nairobi, expressed the company’s delight at being recognised.

“What an honour to know that Twiva continues to garner the vote of confidence from the Kenyan citizens, as we also acknowledge the immense support we are receiving from our merchants (SMEs), influencers/resellers and our stakeholders.

“Our drive continues to be led by the desire to deliver a great shopping experience for our users on the platform,” she remarked.

On his part, the chief executive of Twiva, Mr Peter Kironji, said, “I celebrate the toil entrepreneurs put into growing their businesses, and these awards are a great way to honour that commitment.

“We are dedicated to revolutionizing the social commerce landscape in Kenya and beyond.

“By leveraging AI and the power of social media influencers, we are creating a new way for brands to connect with consumers, and realize actual conversion in their sales efforts.”

Twiva’s recognition comes amid significant growth in the social commerce sector in Kenya. There were 22.71 million internet users in Kenya at the start of 2024 when internet penetration stood at 40.8 per cent. Kenya was home to 13.05 million social media users in January 2024, equating to 23.5 per cent of the total population.

Recent statistics highlight that 49 per cent of Kenyans have made purchases through social media platforms like WhatsApp, Instagram, TikTok, Facebook, and Twitter, underscoring the vital role of social commerce in the country’s retail landscape.

With the market projected to grow by 23.5 per cent annually, Twiva’s innovative approach to utilizing AI and influencers positions it as a key player in this booming industry.

Twiva has created a seamless and engaging shopping experience by connecting brands with influencers who authentically promote products. This success illustrates the powerful synergy between technology and human influence in driving business growth and consumer engagement.

The Kenya e-Commerce Awards, which has been running for over five years, honours excellence in shopping, retail, and customer success, spotlighting businesses that excel in creating exceptional shopping experiences.

Modupe Gbadeyanka is a fast-rising journalist with Business Post Nigeria. Her passion for journalism is amazing. She is willing to learn more with a view to becoming one of the best pen-pushers in Nigeria. Her role models are the duo of CNN's Richard Quest and Christiane Amanpour.

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Brands/Products

FCMB: When TVC Becomes a United Force

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ladi balogun fcmb

The recently unveiled campaign of the FCMB Group is a subtle attempt by the bank to play up the place of unity and team work in human activities. A reflection on the television commercial shows the patriotic zeal exhibited by the promoters of the financial institution.

Yes, it speaks to the essence of the bank on “The Power of the People”, but it achieves more than that because it has a tone of social responsibility. It evokes strong feelings and speaks to both the bank’s patrons as well as Nigerians at large.

The campaign captures the essence of team work and what can be achieved through a united force. For a diverse society like Nigeria, the TVC is a clarion call on each and every member of the society to work together to achieve their goals. In a way, there’s a lesson for customers of the bank and there are lessons for both leaders and the lead.

In another development, it can be viewed as a bold and audacious move, that reinforces the FCMB Initial Public Offering (IPO). At the heart of this campaign is a powerful 60-second TV commercial that eloquently captures the essence of unity and collective strength—highlighting the diverse entities that make up the FCMB Group.

As Nigerian banks navigate the ongoing recapitalisation race, this campaign could serve as a strategic advantage for FCMB. The Nigerian banking sector has been relatively subdued in recent years, but this creative push could mark the beginning of a resurgence—rekindling the era of engaging and memorable bank advertising.

Unity as a core message

Shot on location across Lagos, Abuja, and the breathtaking Mambilla Plateau, the TVC doesn’t just tell a story about financial strength; it inadvertently celebrates Nigeria itself. Each frame showcases the nation’s diversity, natural beauty, and the power of unity—subtly reinforcing the message that, just like FCMB’s group of companies, Nigeria thrives when its diverse elements come together as one.

The seamless transition of scenes, integrated with crisp visual metaphors, creates an immersive experience. The ad’s emotional resonance is heightened by a pulsating soundtrack composed by the legendary Cobhams Asuquo and the captivating narration of Laila Johnson-Salami. The combination of sound and visuals pulls viewers into the heart of the message—emphasizing strength through unity.

Women inclusivity

A standout element is the choice of a female voice-over—a deliberate and poignant creative decision. The campaign launched just two days after this year’s International Women’s Day, subtly paying homage to the vital role women play within FCMB and in the larger socio-economic landscape. The choice of Laila Johnson-Salami’s voice lends warmth, authority, and inclusiveness to the message, underscoring that women are not just contributors but key drivers of FCMB’s success story.

Element of collaboration

Conceptualized and executed by X3M Ideas, Africa’s leading creative powerhouse, in close partnership with the FCMB team, the campaign is a testament to the power of collaboration. It reflects the very essence of its message—that teamwork makes the dream work. The synergy between agency and client has resulted in a commercial that is not just a brand message but a cultural statement.

Succinctly speaking, FCMB’s new TVC does more than promote a brand; it promotes a vision of collective strength, national pride, and the power of unity. It is a bold reminder that when diverse forces come together, whether in banking or nation-building, they create something greater than the sum of their parts.

General appraisal

The essence of modern day advertising campaigns are not just to inform, educate and sell a product or even stimulate the desire to purchase. Of course, getting products off the shelf is the primary aim of any marketing campaign. It is also to break consumers’ resistance in an economic environment like Nigeria’s where the purchasing power is frustratingly low.

But it is getting deeper than that. Some advertising campaign materials are now designed to stimulate critical thinking and assessment which takes the receiver of such advertising messages to look beyond WHAT is being sold to HOW it is being sold.

There have been advertising campaign materials in recent times, but the one from the FCMB Group stands out. Not just in content, but in the underlying message as it relates to the essence of the brand that is being sold. The materials look beyond the Group’s well known banking footprints to unveil the varied deep expertise and value creation capabilities in its ecosystem across investment banking, investment management, and consumer finance that has ensured its market success.

The core message

The advert rhetorically asks if what thrills is the chord of a solo drummer or the symphony of the orchestra. Of course, the orchestra involves more than one performer. It also pricks the viewer’s imagination by inquiring if what makes a sports team thick is the brilliance of one player of the team effort that usually gets them over the line.

It does not end there. It also invokes rumination on whether what impresses the audience is the dancing and artistic talent of a solo dancer or the rhythmic and artistic precision of a troupe.

The message is that FCMB Group should not just be looked at as just delivering banking services. It is more than a bank. The Group is an integrated financial services provider that is connecting people with capital and markets and building a desirable future for Nigerians.

All these go beyond mere banking services to financial inclusion, capital raising (debt and equity), wealth management, estate management and more. The operating companies that make up the Group leverage its power to render a holistic service that transcends traditional banking. It is the power of the whole over the dexterity of just one entity no matter how good it is.

In the campaign, FCMB captures the enduring legacy of rendering seamless integrated financial services (a one stop shop concept) and it also invokes the power of its evolution over the years which have taken it beyond its investment banking heritage.

The team that conceptualised this campaign material deserves some accolades. If the battle is for the soul of the consumer in an extremely competitive industry like financial services, then the new campaign is sure to resonate with consumers and cement further emotional connection to the FCMB brand from its existing consumers and also draw would-be ones to the brand. And if this is achieved, then one can safely say an advertising campaign has been a resounding success.

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MoMo PSB to Reward Customers in New Referral Programme

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MoMo PSB

By Modupe Gbadeyanka

A new campaign designed to reward its customers who refer others to the brand has been introduced by a digital financial services provider, MoMo PSB.

The chief executive of MoMo PSB, Mr Phrase Lubega, described the initiative, Refer and Win, as an avenue to give back to loyal customers whilst promoting seamless and convenient transactions.

Mr Lubega disclosed that the company’s goal is to redefine banking by making financial transactions seamless, accessible, and rewarding for every Nigerian.

“This initiative is about giving back to our customers while promoting the ease and convenience of using MoMo for everyday transactions.

“By simply transacting on the platform, customers get the chance to enjoy free airtime and data for life, an offer that truly rewards their loyalty,” he said.

“With initiatives like Refer & Win, we are not only incentivising our customers but also reinforcing our commitment to financial inclusion. We want every transaction on MoMo to be more than just a payment, it should be an opportunity to gain more value, convenience, and benefits,” Mr Lubega stated.

The Refer & Win promo allows customers to win free airtime or data for life when they transact on MoMo and refer their family and friends to do same.

This campaign is part of MoMo PSB’s ongoing commitment to deepening financial inclusion and enhancing the digital banking experience for millions of Nigerians.

With Refer & Win, MoMo customers, who perform qualifying transactions and refer their family and friends to open activate/reactivate their accounts, stand a chance to be among the 11 lucky winners to receive star prizes of airtime or data every month for 50 years, or the 110 lucky winners to receive consolation prizes of airtime or data every month for one year.

The promo is open to both new and existing customers, reinforcing the fintech’s mission to provide seamless, rewarding, and secure financial services to customers.

To participate, customers need to complete eligible transactions such as MoMo-to-MoMo transfers, other bank transfers, Pan African inbound and outbound remittance, bill payments, betting wallet top-up and airtime/data purchase, and refer as many friends as possible to open accounts and do the same.

They get an instant 100MB on every active referral. This activity also increases their chances of being among the lucky winners in the periodic draws. There will be a weekly electronic draw from week 2 – week 12 which will see a total number of 121 lucky winners emerge at the end of the promo duration.

Each qualifying transaction automatically enters them into the promo, with winners selected through periodic draws. The promo will run for 12 weeks effective 18th March – June 8th, 2025.

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GOtv Step Up: More Channels, Bigger Entertainment

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GOtv Step Up

Since January, GOtv has been talking about the Step Up offer, but let’s be honest, most people just hear “Upgrade and get more channels” and keep it moving. Sounds nice, but what does it actually mean?

Here’s what you might not know. When you step up, you don’t just get extra channels, you also stand a chance to get Showmax for free. Yes, free. No extra cost, no hidden charges, just you, your screen, and an all-access pass to even more entertainment. But we’ll get to that in a second.

Let’s talk about Step Up first. You pay for one package, and for a limited time, GOtv bumps you up to a higher one. No extra charge, just an instant upgrade to more of the good things, like better movies, bigger football matches, and shows that make screen time actually worth it. It’s like booking an economy flight and somehow landing in business class.

And it’s not just any random channels. We’re talking Africa Magic Showcase and ROK for the Nollywood lovers, BET and MTV Base for music and pop culture lovers, and of course, SuperSport Football and SuperSport LaLiga for the die-hard football fans who don’t play about their games. Basically, the kind of lineup that makes you wonder how you ever survived without it.

Now, about standing a chance to get Showmax for free. If you’re lucky enough, stepping up could also give you access to some of the most talked-about shows right now, such as Gangs of London, It Ends With Us, Abigail, and many more.

So yes, Step Up isn’t just about “more channels.” It’s about getting the kind of entertainment that makes you forget what time it is. And if you’re lucky? You won’t just be watching on GOtv, you’ll have Showmax too. All it takes is a quick upgrade.

Simply download the MyGOtv app or dial *288# to subscribe, reconnect, or Step Up your package. And if you don’t want to miss a moment, the GOtv Stream App lets you catch your favourite shows anytime, anywhere.

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