By Linda Saunders Customer service is in a state of flux. As budgets and staffing levels increase, so do customer expectations, keeping efficiency critical
By Timi Olubiyi The novel coronavirus (COVID-19) pandemic has had far-reaching consequences; at the time of writing this article, there are over 15,000,000 confirmed
By Ayomide Oriade COVID-19 global health crisis unleashed a far-reaching socio-economic impact that forced thousands of firms to fold up and put several thousand
By Emmanuel Nwachukwu The outbreak of the novel COVID-19 pandemic has impacted the world economy negatively and has led to significant shifts in customer
By Ikechukwu Kelikume Nigeria, like many other African countries that rely on the agricultural sector for their food sustenance and employment generation, is experiencing
It appears that the government has effectively managed the country during the Covid-19 pandemic, ranking high in terms of its response. The Effectiveness of