By Prashanth Krishnaswami It’s no secret that customer experience (CX) is a major point of differentiation between organisations. “One in three consumers (32%) say they will...
By Nneka Okumazie Lots of people in many developing countries still often blame corruption, religion, education system, political class, rule of law, foreigners – old and...
By Jerome-Mario Chijioke Utomi Each passing day brings to mind the fact that Governor Ifeanyi Okowa of Delta state understands that globally, the credibility of a...
As a socially responsible organisation, Stanbic IBTC Holdings PLC is big on positively impacting lives within its host communities in Nigeria through its Corporate Social Investment...
It’s uncertain how long remote working will still be in force, but if a recent survey by Flexjobs, a US jobs listing site is anything to...
By Jerome-Mario Chijioke Utomi I read with much relief two expositions on the electricity crisis in Nigeria and I must confess that any interested observers of...
By Michael Owhoko, PhD For the record and for posterity, it is imperative to state that oil found in the Niger Delta region belongs to the...
By Timi Olubiyi, PhD Small businesses are important for many reasons be it nano, micro, small, or medium-sized enterprises; on one hand, as an important contributor...
By Jerome-Mario Chijioke Utomi Nigerians are particularly not happy that the All Progressive Congress (APC) led federal government which lavishly promised Nigerians change and were voted...
By Jerome-Mario Chijioke Utomi Similar to history, which according to historians, is an unending dialogue between the present and the past through a continuous process of...