By Dipo Olowookere
Investors at the Nigerian capital market have been assured that the several problems associated with dividend clearing would soon be a thing of the past with the strategies already mapped out to tackle the issue.
According to Carnation Registrars Limited, formerly known as Mainstreet Bank Registrars Limited, the issue would be addressed using technology.
Managing Director of Carnation Registrars Ltd, Mr Oluwadare Akingbola, informed newsmen at a ceremony in Lagos recently that customers of the company should expect innovative, efficient and excellence services.
On Tuesday, Carnation Registrars unveiled its new name, brand and logo to the media.
Speaking at the unveiling ceremony, Mr Akingbola noted that, “We are going to deliver excellence services to shareholders such that we will serve them like a ‘one-shop registrar company’ with reliable technology so that shareholders do not need to come to our office before they pay their dividends.
“We want to operate like in the banking sector, where quality services are rendered to customers with the use of technology. Our clients and shareholders will not have to meet with us physically before they can trade their uncleared dividends or dividends. We will make this possible with the kind of technology we have on ground.”
The CEO further said that there would be “No more problems of people not getting their dividends paid or cleared with the introduction of our highly technology driven, which we intend to initiate very soon.”
Also speaking at the event, Chairman of the firm, Mr Sulaiman Adedotun, stated that, “The key thing here is innovation. If you understand registrar business, there are issues of regulations and if you’re not prepare strategically in the next few days, one would be out of business.
“Every Registrar has to stand up and think of new innovation they want to bring on board, this is very important. They must ask who are the targets? Where are the clients? What is the prospect of Registrar business? What is happening to their life? How do you create experience for those people so that you will continue to be in business, these questions are very important.
“Today, the need to be passionate about what prospects are doing cannot be over emphasized. So, one need to know the market place and know what is happening there. Registrars need to have key focus so as to know how to render services for their clients,” he said.
He said further that, “We at Carnation Registrars, we are going to be innovative. We need to key into customers’ experience to ensure that we provide what they need, which include prompt services, innovative products and convenience.”
Adedapo Adesanya 
Modupe Gbadeyanka