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FCCPC Expresses Worry Over Unregulated AI Integration on Nigerian Consumers

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Unregulated AI Integration

By Adedapo Adesanya

The acting Executive Vice-Chairman/Chief Executive of the Federal Competition and Consumer Protection Commission (FCCPC), Mr Adamu Abdullahi, has expressed concerns over the integration of Artificial Intelligence (AI) in the country’s consumer landscape.

He warned that if not regulated, this would result in unintended consequences, including privacy concerns, exploitative practices, limited access and cyber-security risks.

Speaking at a media briefing to commemorate World Consumer Rights Day, with the theme, Fair and Responsible AI for Consumers he said in a rapidly evolving digital landscape, the proliferation of AI presented both opportunities and challenges for consumer protection.

He noted, however, that recognising the Nigerian consumer landscape and its inherent challenges, the commission acknowledges the pivotal role of AI in shaping proactive strategies to safeguard consumer rights and interests.

According to him, these include predictive analytics, personalised recommendations, fraud detection, automated customer support, privacy protection, fair pricing, transparency and product quality assurance.

Mr Abdullahi said addressing the concerns and potentially devastating effects of AI required proactive regulatory measures, ethical guidelines, and stakeholder collaboration to ensure that AI technologies are developed and deployed responsibly, transparently, and in the best interest of consumers.

He said, regulatory interventions would ensure that AI technologies served as tools for empowerment rather than sources of exploitation.

He also said the commission was worried about the rapidly rising price of food in the country as witnessed in most countries of the world, adding that the FCCPC remained actively engaged in combating these challenges to ensure fair pricing and protect consumers’ interests.

He said, “As we navigate the complexities of the digital age, permit me to state that FCCPC is also concerned with other prevailing issues bedevilling consumers in Nigeria, particularly the rapidly rising price of food, as in most other nations of the world.”

He then said that the FCCPC would continue to engage in dialogue around rising digital technologies and how they can impact the consumer landscape in the country.

Adedapo Adesanya is a journalist, polymath, and connoisseur of everything art. When he is not writing, he has his nose buried in one of the many books or articles he has bookmarked or simply listening to good music with a bottle of beer or wine. He supports the greatest club in the world, Manchester United F.C.

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NAFDAC Warns Consumers Against Fake Colgate Brand in Circulation

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Fake Colgate Brand

By Adedapo Adesanya

The National Agency for Food and Drug Administration and Control (NAFDAC) has alerted the public to the distribution of unregistered and suspected counterfeit Colgate toothpaste brand in Nigeria.

In a public notice shared on X (formerly Twitter), the agency said its Post-Marketing Surveillance Directorate received a complaint regarding the sale of the products in Kaduna State by a shop owner.

Following an investigation, officials of the food and drugs surveillance organisation visited the outlet and discovered two suspected counterfeit products branded as Coglaet ActivGel 100g and Coglaet Herbal 100g. The spellings were not only the indicator, but the production standards.

According to the agency, the shop owner disclosed that the items were sourced from a door-to-door sales representative but could not provide proof of purchase.

NAFDAC stated that the products failed to meet regulatory standards for registration and quality assurance, warning that they pose potential risks to public health and safety. It also added that the stated manufacturer could be traced to Baiyun District, Guangzhou, China.

The agency confirmed that the items have been removed from circulation, while efforts are ongoing to trace those responsible for their distribution.

NAFDAC urged consumers to remain vigilant and report any suspected sale of substandard or counterfeit regulated products to the nearest office, via its hotline or official email channels.

In a statement, NAFDAC said, “All NAFDAC zonal directors and state coordinators have been instructed to conduct surveillance and mop up the unregistered and counterfeited products if found within their zones and states.

“Distributors, retailers, and consumers are hereby advised to exercise caution and vigilance within the supply chain to avoid the distribution, sale, and use of counterfeit products. The products’ authenticity and physical condition should be carefully checked.”

Consumers are advised to report any suspicion of the sale of substandard, falsified, or counterfeit regulated products to the nearest NAFDAC office, call NAFDAC on 0800-162-3322, or via email: [email protected]. For complaints, the Reforms Unit can be reached: 09097630506, 09097630507, or email: [email protected]

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Airtel Nigeria Suspends Airtime, Data Lending Services

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Airtel Nigeria SIM update

By Modupe Gbadeyanka

Barely 24 hours after MTN Nigeria announced the suspension of its data and airtime lending services, another operator, Airtel Nigeria, has followed suit.

In a statement on Friday by its Director of Corporate Communications & CSR, Mr Femi Adeniran, Airtel Nigeria said it would not no longer offer the airtime and data credit services for now.

However, the company noted that customers will continue to enjoy uninterrupted access to airtime and data purchases through its existing channels.

The Federal Competition and Consumer Protection Commission (FCCPC) introduced new rules on lending services in the country, and in compliance with this, telecommunications companies had to suspend rendering the services.

The affected services allowed eligible prepaid customers to borrow airtime or data and repay on their next recharge.

The Director of Marketing at Airtel Nigeria, Mr Ismail Adeshina, in the statement, noted the suspension of the services was to “align our operations with evolving requirements.”

“Airtel Nigeria remains committed to the highest standards of compliance, transparency, and consumer protection, while continuing to innovate responsibly within Nigeria’s digital ecosystem,” he added.

The telco noted that the temporary suspension is not expected to have a material impact on its service standards across the country, promising to provide updates on the status of the service in due course.

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MTN Nigeria Stops Xtratime Airtime, Data Borrowing Service

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MTN Nigeria commercial paper sales

By Aduragbemi Omiyale

The airtime and data credit advance service offered by MTN Nigeria under the product name Xtratime has been temporarily suspended.

In a notice to the Nigerian Exchange (NGX) Limited on Thursday, MTN Nigeria explained that the decision to pause the service was due to regulatory compliance with the Federal Competition and Consumer Protection Commission (FCCPC).

However, it said customers could continue to purchase airtime and data through other alternative digital channels.

The company also disclosed that it does not expect the suspension of Xtratime to affect its topline because of its robust revenue mix.

“MTN Nigeria Communications Plc hereby notifies the Nigerian Exchange Limited and the investing public that the company has temporarily suspended its airtime and data credit advance service (Xtratime).

“This relates to the implementation of processes under the Digital, Electronic, Online or Non-Traditional Consumer Lending Regulations, 2025, which introduced a new compliance and licensing framework for entities providing digital or non-traditional consumer credit services.

“In the interim, customers continue to have access to alternative digital channels for airtime and data purchases.

“Given the scale within the revenue mix, we do not expect the temporary suspension to have a material impact.

“We are closely monitoring customer behaviour and usage trends and will provide an update on any quantified impact in our Q1 2026 results,” the notice signed by the company secretary, Ms Uto Ukpanah, read.

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