Feature/OPED
How Lead Generation Fits Into Online Business in 2021
A lead is someone who’s shown an interest in your business. Potential clients are given the opportunity to contact your company through email, phone calls, or social media platforms in order to initiate interaction with your company.
Consumers could be reached instantly around the world for a fraction of the cost of traditional advertising. There were more ways to get them than ever before. To be effective at market research, marketers need to adapt to local markets, learn about other cultures, and change their methods.
According to ggmoneyonline, pay-per-click (PPC) was introduced around the early 2000s, allowing companies to buy traffic from those looking for particular solutions. Search engine optimization (SEO) may be used to attract visitors and create leads for websites. Leads are part of the bigger process that people go through when they go from being visitors to becoming customers. Not all leads are qualified the same.
Email marketing is a low-cost method for firms to contact millions of potential customers. Businesses were able to create connections with prospective clients in specialized niches because of the use of video and audio. Nowadays, you can learn various online marketing techniques through the internet or from digital marketing gurus like Joshua Osborne Bam and others.
Types of Leads
There are different types of leads based on how they’re qualified and at what stage in the lifecycle of the company they work for:
- Marketing qualified leads (MQL) are contacts that have interacted with your team but aren’t yet ready to get a sales call. An MQL is defined as a contact who fills out a landing page form for an offer.
- Sales qualified leads (SQL) are people who want to become customers. An example of SQL is a person who fills out a form to ask a question about your product or service and sends it back.
- Product qualified leads (PQL) are people who’ve used your product and shown an interest in becoming paying customers. It’s usually the case that PQLs are only found in companies that offer a free or limited version of their product with the option to upgrade. This is where your sales team comes in. When a customer uses your free version but asks about features that are only available if they pay for them, this is a PQL.
- A service qualified lead is someone who has told your service team that they want to become a paying customer. Suppose a customer tells a customer service representative that they want to upgrade their product subscription. At this point, the customer service representative would send this customer to the right sales team or person.
Why Lead Generation?
Leads are critical to the long-term health of your company. But how can lead generation help your company in the long run? Here are some of the reasons why you should put more effort into lead creation to improve your online business:
- Expand Your Market
You probably targeted a certain demographic when you began your company. What more should you be looking into? You may learn more about your potential customers via lead generation. It’s possible that you’re receiving engagement from people who are outside your target market. With lead generation, you’ll be able to see this pattern and incorporate it.
- Develop A Larger Base Of Supporters
Lead generation efforts include a significant amount of content creation and communication. It entails creating high-quality material and generating dialogue on social media. The goal is to share valuable content with your target audience to position yourself as an industry thought leader.
As a result, a community of professionals that admire and follow your brand is formed. Some will become consumers while others may become brand evangelists. And who couldn’t benefit from more of those?
- Gather More Customer Reviews
Social proof is important when it comes to encouraging prospects to become clients, and there’s no better way to get it than from a previous customer. However, you don’t always obtain them automatically. So, it pays to get testimonials and evaluations from your consumers.
You may then include this in your marketing materials such as your website, emails, videos, social media postings, and infographics.
- Increase Your Revenue
Lead generation, when done right, may increase your brand’s capacity to reach out to target prospects. This necessitates the use of appropriate language, offer, and content to pique the interest of these specific demographics.
As a result, it’ll be simpler to attract the attention of your target market, making it easier for sales to convert them. The income growth potential is enormous, particularly when you concentrate on the interests and issues that your target audience cares about.
- Identify And Develop New Business Opportunities
Lead generation isn’t just useful for identifying potential customers. It may also open the door to new business prospects. Perhaps a non-competitive brand in your sector contacts you about collaborating on a webinar event. Furthermore, by collaborating, you get access to their audience (and vice versa). Ultimately, it’s a mutually beneficial arrangement that may result in more leads.
- Improve The Lead Quality
Creating material and throwing it on the internet might result in traffic. However, if your visits aren’t converting into leads, it’s a waste of time. With lead generation, you’re taking a highly targeted approach to content creation. Everything you write for your business, from the website and email text to social media and blog posts, must be tailored to these unique audiences.
This makes it easy to develop subjects and messages that are relevant to each audience. And by doing so, you’ll increase the quality of your leads, which will result in more conversions and revenue.
- Increase Visibility And Awareness
Maybe you’re a new company that hasn’t been getting a lot of attention. Or maybe you’ve been running a business for a long time and haven’t been in the public eye. As a result, you want to get more people to pay attention to your business.
Making yourself visible and known is critical to the success of your business. You can achieve this by creating content that your audience likes, so they can share it on their social media feed.
- Reduce Cold Calling Or Emailing
Cold calling and emailing are unnecessary when you have a steady stream of hot leads. When your salespeople have extra time, they may concentrate on completing more transactions with customers who have already shown interest.
Conclusion
Lead generation is a continuous effort that demands evolution regularly. What works this year may be different next year. As a result, it’s critical to keep current with your client base’s evolving trends. By testing and upgrading your lead generation initiatives, you can guarantee that they’re producing the best results possible.
Feature/OPED
The Future of Payments: Key Trends to Watch in 2025
By Luke Kyohere
The global payments landscape is undergoing a rapid transformation. New technologies coupled with the rising demand for seamless, secure, and efficient transactions has spurred on an exciting new era of innovation and growth. With 2025 fast approaching, here are important trends that will shape the future of payments:
1. The rise of real-time payments
Until recently, real-time payments have been used in Africa for cross-border mobile money payments, but less so for traditional payments. We are seeing companies like Mastercard investing in this area, as well as central banks in Africa putting focus on this.
2. Cashless payments will increase
In 2025, we will see the continued acceleration of cashless payments across Africa. B2B payments in particular will also increase. Digital payments began between individuals but are now becoming commonplace for larger corporate transactions.
3. Digital currency will hit mainstream
In the cryptocurrency space, we will see an increase in the use of stablecoins like United States Digital Currency (USDC) and Tether (USDT) which are linked to US dollars. These will come to replace traditional cryptocurrencies as their price point is more stable. This year, many countries will begin preparing for Central Bank Digital Currencies (CBDCs), government-backed digital currencies which use blockchain.
The increased uptake of digital currencies reflects the maturity of distributed ledger technology and improved API availability.
4. Increased government oversight
As adoption of digital currencies will increase, governments will also put more focus into monitoring these flows. In particular, this will centre on companies and banks rather than individuals. The goal of this will be to control and occasionally curb runaway foreign exchange (FX) rates.
5. Business leaders buy into AI technology
In 2025, we will see many business leaders buying into AI through respected providers relying on well-researched platforms and huge data sets. Most companies don’t have the budget to invest in their own research and development in AI, so many are now opting to ‘buy’ into the technology rather than ‘build’ it themselves. Moreover, many businesses are concerned about the risks associated with data ownership and accuracy so buying software is another way to avoid this risk.
6. Continued AI Adoption in Payments
In payments, the proliferation of AI will continue to improve user experience and increase security. To detect fraud, AI is used to track patterns and payment flows in real-time. If unusual activity is detected, the technology can be used to flag or even block payments which may be fraudulent.
When it comes to user experience, we will also see AI being used to improve the interface design of payment platforms. The technology will also increasingly be used for translation for international payment platforms.
7. Rise of Super Apps
To get more from their platforms, mobile network operators are building comprehensive service platforms, integrating multiple payment experiences into a single app. This reflects the shift of many users moving from text-based services to mobile apps. Rather than offering a single service, super apps are packing many other services into a single app. For example, apps which may have previously been used primarily for lending, now have options for saving and paying bills.
8. Business strategy shift
Recent major technological changes will force business leaders to focus on much shorter prediction and reaction cycles. Because the rate of change has been unprecedented in the past year, this will force decision-makers to adapt quickly, be decisive and nimble.
As the payments space evolves, businesses, banks, and governments must continually embrace innovation, collaboration, and prioritise customer needs. These efforts build a more inclusive, secure, and efficient payment system that supports local to global economic growth – enabling true financial inclusion across borders.
Luke Kyohere is the Group Chief Product and Innovation Officer at Onafriq
Feature/OPED
Ghana’s Democratic Triumph: A Call to Action for Nigeria’s 2027 Elections
In a heartfelt statement released today, the Conference of Nigeria Political Parties (CNPP) has extended its warmest congratulations to Ghana’s President-Elect, emphasizing the importance of learning from Ghana’s recent electoral success as Nigeria gears up for its 2027 general elections.
In a statement signed by its Deputy National Publicity Secretary, Comrade James Ezema, the CNPP highlighted the need for Nigeria to reclaim its status as a leader in democratic governance in Africa.
“The recent victory of Ghana’s President-Elect is a testament to the maturity and resilience of Ghana’s democracy,” the CNPP stated. “As we celebrate this achievement, we must reflect on the lessons that Nigeria can learn from our West African neighbour.”
The CNPP’s message underscored the significance of free, fair, and credible elections, a standard that Ghana has set and one that Nigeria has previously achieved under former President Goodluck Jonathan in 2015. “It is high time for Nigeria to reclaim its position as a beacon of democracy in Africa,” the CNPP asserted, calling for a renewed commitment to the electoral process.
Central to CNPP’s message is the insistence that “the will of the people must be supreme in Nigeria’s electoral processes.” The umbrella body of all registered political parties and political associations in Nigeria CNPP emphasized the necessity of an electoral system that genuinely reflects the wishes of the Nigerian populace. “We must strive to create an environment where elections are free from manipulation, violence, and intimidation,” the CNPP urged, calling on the Independent National Electoral Commission (INEC) to take decisive action to ensure the integrity of the electoral process.
The CNPP also expressed concern over premature declarations regarding the 2027 elections, stating, “It is disheartening to note that some individuals are already announcing that there is no vacancy in Aso Rock in 2027. This kind of statement not only undermines the democratic principles that our nation holds dear but also distracts from the pressing need for the current administration to earn the trust of the electorate.”
The CNPP viewed the upcoming elections as a pivotal moment for Nigeria. “The 2027 general elections present a unique opportunity for Nigeria to reclaim its position as a leader in democratic governance in Africa,” it remarked. The body called on all stakeholders — including the executive, legislature, judiciary, the Independent National Electoral Commission (INEC), and civil society organisations — to collaborate in ensuring that elections are transparent, credible, and reflective of the will of the Nigerian people.
As the most populous African country prepares for the 2027 elections, the CNPP urged all Nigerians to remain vigilant and committed to democratic principles. “We must work together to ensure that our elections are free from violence, intimidation, and manipulation,” the statement stated, reaffirming the CNPP’s commitment to promoting a peaceful and credible electoral process.
In conclusion, the CNPP congratulated the President-Elect of Ghana and the Ghanaian people on their remarkable achievements.
“We look forward to learning from their experience and working together to strengthen democracy in our region,” the CNPP concluded.
Feature/OPED
The Need to Promote Equality, Equity and Fairness in Nigeria’s Proposed Tax Reforms
By Kenechukwu Aguolu
The proposed tax reform, involving four tax bills introduced by the Federal Government, has received significant criticism. Notably, it was rejected by the Governors’ Forum but was still forwarded to the National Assembly. Unlike the various bold economic decisions made by this government, concessions will likely need to be made on these tax reforms, which involve legislative amendments and therefore cannot be imposed by the executive. This article highlights the purposes of taxation, the qualities of a good tax system, and some of the implications of the proposed tax reforms.
One of the major purposes of taxation is to generate revenue for the government to finance its activities. A good tax system should raise sufficient revenue for the government to fund its operations, and support economic and infrastructural development. For any country to achieve meaningful progress, its tax-to-GDP ratio should be at least 15%. Currently, Nigeria’s tax-to-GDP ratio is less than 11%. The proposed tax reforms aim to increase this ratio to 18% within the next three years.
A good tax system should also promote income redistribution and equality by implementing progressive tax policies. In line with this, the proposed tax reforms favour low-income earners. For example, individuals earning less than one million naira annually are exempted from personal income tax. Additionally, essential goods and services such as food, accommodation, and transportation, which constitute a significant portion of household consumption for low- and middle-income groups, are to be exempted from VAT.
In addition to equality, a good tax system should ensure equity and fairness, a key area of contention surrounding the proposed reforms. If implemented, the amendments to the Value Added Tax could lead to a significant reduction in the federal allocation for some states; impairing their ability to finance government operations and development projects. The VAT amendments should be holistically revisited to promote fairness and national unity.
The establishment of a single agency to collect government taxes, the Nigeria Revenue Service, could reduce loopholes that have previously resulted in revenue losses, provided proper controls are put in place. It is logically easier to monitor revenue collection by one agency than by multiple agencies. However, this is not a magical solution. With automation, revenue collection can be seamless whether it is managed by one agency or several, as long as monitoring and accountability measures are implemented effectively.
The proposed tax reforms by the Federal Government are well-intentioned. However, all concerns raised by Nigerians should be looked into, and concessions should be made where necessary. Policies are more effective when they are adapted to suit the unique characteristics of a nation, rather than adopted wholesale. A good tax system should aim to raise sufficient revenue, ensure equitable income distribution, and promote equality, equity, and fairness.
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