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Airtel, Avaya Enable Remote Work, Learning in Nigeria

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Airtel Avaya

By Modupe Gbadeyanka

As part of its determination to enable organisations in the country to implement remote working and learning initiatives, leading telecommunications services provider, Airtel Nigeria, has partnered with Avaya Holdings Corp.

It was gathered that through the partnership, Avaya will offer companies in the country full-feature access to its flagship collaboration app, Avaya Spaces, on a complimentary basis, through Airtel Nigeria.

Avaya Spaces changes the way work gets done, bringing together globally distributed teams instantly with immersive, 24/7 collaboration. And seamless integration makes Avaya Spaces easy to use with the cloud solutions that organizations already use.

Commenting on Airtel’s partnership with Avaya on Avaya Spaces, Oladokun Oye, Head: Enterprise Division, Airtel Nigeria, said Airtel is committed to exploring opportunities and possibilities that will drive learning and enterprise operations while empowering entrepreneurs, enterprises and students to become more productive and successful.

“Our partnership with Avaya supports key sectors by enabling organizations to maintain the safety of workers, students and customers as their top priority while ensuring minimum disruption to everyday business.”

“We have invested in building a robust telecommunications network as an enabler of business continuity. Today, this investment will support the continued delivery of services as well as sustaining economic activities, regardless of location and physical spaces,” he said.

Avaya Spaces is how to handle usual tasks, but also the unplanned and new-priority work that arrives nearly every day. Users can launch ad-hoc HD video conferencing meetings to bring everyone together, share and collaborate ‘in-person’. And automated alerts when someone chats or posts an item within Spaces make it easy to stay on top of fast-moving projects and stay in touch with team members anywhere.

The Avaya Spaces app is available on Android and iOS devices, and can also be securely accessed on personal computers and laptops via Chrome or Firefox browsers.

With obvious use cases for schools, it enables teachers and administrative staff to reliably communicate with parents, students and each other to minimize learning disruption amid the school closure. Using the app, students will be able to participate in virtual classrooms from any location, with the ability to download study materials and send assignments to teachers electronically.

Since January, Avaya has seen an increase of more than 3,200% in video collaboration traffic on the Avaya Spaces platform. Several hundred universities, schools and other organizations worldwide have engaged Avaya to gain the connectivity and collaboration capabilities Avaya Spaces provides as they address the challenges of COVID-19 pandemic.

Thousands of businesses have also moved online with Avaya Spaces, using the app to conduct virtual events, launch magazines, keep teams engaged, and enable business continuity.

“As the COVID-19 crisis has developed, we have reacted quickly and decisively in providing collaboration technology on a complimentary basis to help those most affected.

“We are proud to be able to do the same in Nigeria in partnership with Airtel Nigeria, which has shown its commitment to social obligations. Together, we aim to help Nigerian organizations minimize the disruption caused by COVID-19 and begin building a brighter future,” said Nour Al Atassi, Director, Service Providers – Middle East, Africa & Asia Avaya.

It will be recalled that Airtel, earlier in the year, had committed N1.97Bn towards the fight against COVID-19 in Nigeria.

Providing a breakdown of the pledged sum, Airtel said it offered free Short Message Services (SMS) to customers across all networks worth over N1.2Bn as well as complimentary data for customers to access educational sites worth over N494m.

The telco also zero-rated traffic to select sites including Federal Ministry of Health and the Nigeria Centre for Disease Control (NCDC) worth over N30m just as it has commenced a multi-million-naira educational awareness campaign to sensitize Nigerians on steps to take to prevent the Coronavirus.

Airtel further committed N160m to support the NCDC, Port Health Services and the 36 States, including the Federal Capital Territory (FCT).

According to Airtel, it has offered toll-free lines to each of the 36 States including the FCT to help in the fight against COVID-19 and is also connecting the NCDC’s offices nationwide with Broadband services.

Airtel also announced that it has offered devices and toll-free lines to the NCDC and also provided the Port Health Services with devices and Closed User Group (CUG) lines.

Airtel further stated that the complementary video services through collaboration with Avaya Spaces was another demonstration of its commitment towards the fight against COVID-19 targeted at minimising the spread of the pandemic in the country.

Modupe Gbadeyanka is a fast-rising journalist with Business Post Nigeria. Her passion for journalism is amazing. She is willing to learn more with a view to becoming one of the best pen-pushers in Nigeria. Her role models are the duo of CNN's Richard Quest and Christiane Amanpour.

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Rivers Speaker, 15 Other Lawmakers Leave PDP for APC

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rivers speaker Martin Amaewhule defect

By Modupe Gbadeyanka

The Speaker of the Rivers State House of Assembly, Mr Martin Amaewhule, has defected to the All Progressives Congress (APC).

At the plenary on Friday, Mr Amaewhule joined the ruling party from the opposition Peoples Democratic Party (PDP), along with 15 other members of the state parliament.

This development comes some months after they had earlier declared their support for the APC in the wake of a crisis with the state governor, Mr Sim Fubura.

The lawmakers had an issue with Mr Fubura, which led to a state of emergency declared on the oil-rich state by President Bola Tinubu in March 2025.

This embargo was only lift in September 2025 after the duration of the six-month emergency rule in the state.

A few days ago, members of the Rivers Assembly passed a vote of confidence on President Tinubu, backing him to remain in office till 2031, when he would have spent eight years in office if re-elected in 2027.

Announcing their defection today, the lawmakers pinned their decision on the crisis rocking the PDP at the national level.

It is not certain if their political godfather, Mr Nyesom Wike, who is the current Minister of the Federal Capital Territory (FCT), will join them in APC.

Mr Wike, who governed Rivers State from 2015 to 2023, has been accused of instigating the crisis in the opposition PDP. He was expelled from the party last month at a national convention held in Ibadan, Oyo State.

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Nigeria Risks Brain Drain in Energy Sector—PENGASSAN

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energy sector

By Adedapo Adesanya

The Petroleum and Natural Gas Senior Staff Association of Nigeria (PENGASSAN) has warned that Nigeria risks massive brain drain in the oil and gas sector due to poor remuneration.

The president of PENGASSAN, Mr Festus Osifo, said at the end of the National Executive Council (NEC) meeting of the union on Thursday in Abuja that the industry was facing challenges arising from Naira devaluation and inflation, noting that, oil and gas skills remained globally competitive.

Painting an example, he said, “A drilling engineer in Nigeria does the same job as one in the US or Abu Dhabi,” noting that the union must take steps to bridge the wage gap to prevent members from leaving the country for better opportunities abroad.

“If we don’t act, the brain drain seen in other sectors will be child’s play,” he said.

According to him, PENGASSAN has recorded significant gains through collective bargaining across oil and gas branches.

“We signed numerous agreements across government agencies, IOCs, service and marketing sectors,” he said.

He said the agreements brought relief to members facing rising costs of living, adding that, the association’s duty is to protect members’ jobs and enhance their pay.

Mr Osifo urged companies delaying salary reviews and those foot-dragging as a result of the prevailing economic realities, to do the needful.

He said the industry employed some of the nation’s best talents, making competitive pay critical to retaining skilled workers.

“This industry recruits the best. Companies must provide the best conditions,” he said.

On insecurity, Mr Osifo urged government to take decisive action against terrorism and kidnappings across the country.

“We are tired of condemnations. government must expose sponsors and protect citizens,” he said.

He urged government at all levels to prioritise tackling insecurity through better funding and equipment for security agencies.

Mr Osifo said PENGASSAN supported calls for state police to improve local security response, adding that decentralising policing will protect citizens better than rhetoric.

He also said economic indicators meant little, if food prices remained high and farmers could not return to farms due to insecurity.

“Nigerians want to see food on the table, not macroeconomic figures,” he said, urging the government to coordinate fiscal and monetary policies to ensure economic gains reach households.

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Bill Seeking Creation of Unified Emergency Number Passes Second Reading

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Unified Emergency Number

By Adedapo Adesanya

Nigeria’s crisis-response bill seeking to establish a single, toll-free, three-digit emergency number for nationwide use passed for second reading in the Senate this week.

Sponsored by Mr Abdulaziz Musa Yar’adua, the proposed legislation aims to replace the country’s chaotic patchwork of emergency lines with a unified code—112—that citizens can dial for police, fire, medical, rescue and other life-threatening situations.

Lawmakers said the reform is urgently needed to address delays, miscommunication and avoidable deaths linked to Nigeria’s fragmented response system amid rising insecurity.

Leading debate, Mr Yar’adua said Nigeria has outgrown the “operational disorder” caused by multiple emergency numbers in Lagos, Abuja, Ogun and other states for ambulance services, police intervention, fire incidents, domestic violence, child abuse and other crises.

He said, “This bill seeks to provide for a nationwide toll-free emergency number that will aid the implementation of a national system of reporting emergencies.

“The presence of multiple emergency numbers in Nigeria has been identified as an impediment to getting accelerated emergency response.”

Mr Yar’adua noted that the reform would bring Nigeria in line with global best practices, citing the United States, United Kingdom and India, countries where a single emergency line has improved coordination, enhanced location tracking and strengthened first responders’ efficiency.

With an estimated 90 per cent of Nigerians owning mobile phones, he said the unified number would significantly widen public access to emergency services.

Under the bill, all calls and text messages would be routed to the nearest public safety answering point or control room.

He urged the Senate to fast-track the bill’s passage, stressing the need for close collaboration with the Nigerian Communications Commission (NCC), relevant agencies and telecom operators to ensure nationwide coverage.

Senator Ali Ndume described the reform as “timely and very, very important,” warning that the absence of a reliable reporting channel has worsened Nigeria’s security vulnerabilities.

“One of the challenges we are having during this heightened insecurity is lack of proper or effective communication with the affected agencies,” Ndume said.

“If we do this, we are enhancing and contributing to solving the security challenges and other related criminalities we are facing,” he added.

Also speaking in support, Senator Mohammed Tahir Monguno said a centralised emergency number would remove barriers to citizen reporting and strengthen public involvement in security management.

He said, “Our security community is always calling on the general public to report what they see.

“There is a need for government to create an avenue where the public can report what they see without any hindrance. The bill would give strength and muscular expression to national calls for vigilance.”

The bill was referred to the Senate Committee on Communications for further legislative work and is expected to be returned for final consideration within four weeks.

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