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Airtel, Avaya Enable Remote Work, Learning in Nigeria

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Airtel Avaya

By Modupe Gbadeyanka

As part of its determination to enable organisations in the country to implement remote working and learning initiatives, leading telecommunications services provider, Airtel Nigeria, has partnered with Avaya Holdings Corp.

It was gathered that through the partnership, Avaya will offer companies in the country full-feature access to its flagship collaboration app, Avaya Spaces, on a complimentary basis, through Airtel Nigeria.

Avaya Spaces changes the way work gets done, bringing together globally distributed teams instantly with immersive, 24/7 collaboration. And seamless integration makes Avaya Spaces easy to use with the cloud solutions that organizations already use.

Commenting on Airtel’s partnership with Avaya on Avaya Spaces, Oladokun Oye, Head: Enterprise Division, Airtel Nigeria, said Airtel is committed to exploring opportunities and possibilities that will drive learning and enterprise operations while empowering entrepreneurs, enterprises and students to become more productive and successful.

“Our partnership with Avaya supports key sectors by enabling organizations to maintain the safety of workers, students and customers as their top priority while ensuring minimum disruption to everyday business.”

“We have invested in building a robust telecommunications network as an enabler of business continuity. Today, this investment will support the continued delivery of services as well as sustaining economic activities, regardless of location and physical spaces,” he said.

Avaya Spaces is how to handle usual tasks, but also the unplanned and new-priority work that arrives nearly every day. Users can launch ad-hoc HD video conferencing meetings to bring everyone together, share and collaborate ‘in-person’. And automated alerts when someone chats or posts an item within Spaces make it easy to stay on top of fast-moving projects and stay in touch with team members anywhere.

The Avaya Spaces app is available on Android and iOS devices, and can also be securely accessed on personal computers and laptops via Chrome or Firefox browsers.

With obvious use cases for schools, it enables teachers and administrative staff to reliably communicate with parents, students and each other to minimize learning disruption amid the school closure. Using the app, students will be able to participate in virtual classrooms from any location, with the ability to download study materials and send assignments to teachers electronically.

Since January, Avaya has seen an increase of more than 3,200% in video collaboration traffic on the Avaya Spaces platform. Several hundred universities, schools and other organizations worldwide have engaged Avaya to gain the connectivity and collaboration capabilities Avaya Spaces provides as they address the challenges of COVID-19 pandemic.

Thousands of businesses have also moved online with Avaya Spaces, using the app to conduct virtual events, launch magazines, keep teams engaged, and enable business continuity.

“As the COVID-19 crisis has developed, we have reacted quickly and decisively in providing collaboration technology on a complimentary basis to help those most affected.

“We are proud to be able to do the same in Nigeria in partnership with Airtel Nigeria, which has shown its commitment to social obligations. Together, we aim to help Nigerian organizations minimize the disruption caused by COVID-19 and begin building a brighter future,” said Nour Al Atassi, Director, Service Providers – Middle East, Africa & Asia Avaya.

It will be recalled that Airtel, earlier in the year, had committed N1.97Bn towards the fight against COVID-19 in Nigeria.

Providing a breakdown of the pledged sum, Airtel said it offered free Short Message Services (SMS) to customers across all networks worth over N1.2Bn as well as complimentary data for customers to access educational sites worth over N494m.

The telco also zero-rated traffic to select sites including Federal Ministry of Health and the Nigeria Centre for Disease Control (NCDC) worth over N30m just as it has commenced a multi-million-naira educational awareness campaign to sensitize Nigerians on steps to take to prevent the Coronavirus.

Airtel further committed N160m to support the NCDC, Port Health Services and the 36 States, including the Federal Capital Territory (FCT).

According to Airtel, it has offered toll-free lines to each of the 36 States including the FCT to help in the fight against COVID-19 and is also connecting the NCDC’s offices nationwide with Broadband services.

Airtel also announced that it has offered devices and toll-free lines to the NCDC and also provided the Port Health Services with devices and Closed User Group (CUG) lines.

Airtel further stated that the complementary video services through collaboration with Avaya Spaces was another demonstration of its commitment towards the fight against COVID-19 targeted at minimising the spread of the pandemic in the country.

Modupe Gbadeyanka is a fast-rising journalist with Business Post Nigeria. Her passion for journalism is amazing. She is willing to learn more with a view to becoming one of the best pen-pushers in Nigeria. Her role models are the duo of CNN's Richard Quest and Christiane Amanpour.

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NERC Unveils 3-Step Guide for Resolving Electricity Complaints

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NERC

By Adedapo Adesanya 

The Nigerian Electricity Regulatory Commission (NERC) has introduced a streamlined three-step process to help electricity consumers address common issues like power outages, estimated billing, faulty meters, and voltage fluctuations.

In a public advisory shared on its X handle on Tuesday, the electricity sector regulator emphasised that customers should begin by contacting their respective electricity Distribution Companies (DisCos), which serve as the primary point of contact for technical and billing problems.

Consumers are urged to secure a complaint reference number and maintain records of all interactions for efficient follow-up.

The advisory outlines the process as follows: “Contact your DisCo’s customer care – This is the first step for all technical or billing issues;

“Escalate to State Electricity Regulator (SER) – If unresolved, and the consumer is in a state that has transitioned to an SER;

“Reach NERC Call Centre – For consumers in non-transitioned states or needing further assistance. Contact options include 0201 344 4331, 0908 899 9244, or [email protected],” it said.

“We’re here to make sure your complaint is heard and addressed,” the advisory concluded, aiming to empower consumers amid ongoing challenges in Nigeria’s power sector.

This guidance comes as electricity consumers continue to grapple with service disruptions and billing disputes, highlighting NERC’s efforts to improve accountability across DisCos and state regulators.

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Senate Passes Electoral Act Amendment Bill After Mild Row

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Senate confirms Umar Yahaya

By Adedapo Adesanya

The Senate passed the Electoral Act, 2022 (Repeal and Re-Enactment) Bill 2026 on Tuesday after overcoming a rowdy session that saw lawmakers at loggerheads.

The issue in the upper chamber stemmed from a division over Clause 60 raised by Mr Enyinnaya Abaribe, a member of the opposition party, African Democratic Congress (ADC), from Abia South.

The Senate President, Mr Godswill Akpabio, stated that he believed the demand had previously been withdrawn, but several opposition senators immediately objected to that claim.

Citing Order 52(6), the Deputy Senate President, Mr Barau Jibrin, argued that it would be out of order to revisit any provision on which the Senate President had already ruled.

This submission sparked another uproar in the chamber, during which Mr Sunday Karimi had a brief face-off with Mr Abaribe.

The Senate Leader, Mr Opeyemi Bamidele, then reminded lawmakers that he had sponsored the motion for rescission, underscoring that decisions previously taken by the Senate are no longer valid, maintaining that, consistent with his motion, Mr Abaribe’s demand was in line.

Mr Akpabio further suggested that the call for division was merely an attempt by Mr Abaribe to publicly demonstrate his stance to Nigerians. He sustained the point of order, after which the Abian lawmaker rose in protest and was urged to formally move his motion.

Rising under Order 72(1), Mr Abaribe called for a division on Clause 60(3), specifically concerning the provision that if electronic transmission of results fails, Form EC8A should not serve as the sole basis, calling for the removal of the proviso that allows for manual transmission of results in the event of network failure.

During the division, Mr Akpabio directed senators who supported the caveat to stand. He then asked those opposed to the caveat to rise, to which 15 opposition senators stood.

However, when the votes were counted, the Senate President announced that 15 senators did not support the proviso, while 55 senators voted in support.

Earlier, proceedings in the Senate were momentarily stalled as lawmakers began clause-by-clause consideration of the Electoral Act, 2022 (Repeal and Re-Enactment) Bill 2026, following a motion to rescind the earlier amendment.

The motion to rescind the bill was formally seconded on Tuesday, paving the way for the upper chamber to dissolve into the committee of the whole for detailed reconsideration and reenactment of the proposed legislation.

During the session, the Senate President, Godswill Akpabio, reeled out the clauses one after the other for deliberation.

However, the process stalled when at clause 60, Mr Abaribe raised a point of order, drawing immediate attention on the floor.

This soon caused the session to move into a closed-door session.

Before rescinding the Electoral Act, the red chamber raised concerns over the timing of the 2027 general elections and technical inconsistencies in the legislation.

Rising under Order 52(6) of the Senate Standing Orders, the Senate leader, Opeyemi Bamidele, moved the motion to reverse the earlier passage of the bill and return it to the Committee of the Whole for fresh deliberations.

He explained that the development follows the announcement by the Independent National Electoral Commission (INEC) of a timetable fixing the 2027 general elections for February 2027, after consultations with the leadership of the National Assembly.

He stated that stakeholders had raised concerns that the proposed date conflicts with the provisions of the amended law, particularly the requirement that elections be scheduled not later than 360 days before the expiration of tenure.

He further noted that upon critical review of the passed bill, the 360-day notice requirement prescribed in Clause 28 could result in the scheduling of the 2027 Presidential and National Assembly elections during the Ramadan period.

According to him, holding elections during Ramadan could negatively affect voter turnout, logistical coordination, stakeholder participation, and the overall inclusiveness and credibility of the electoral process.

The motion also highlighted discrepancies discovered in the Long Title and several clauses of the bill, including Clauses 6, 9, 10, 22, 23, 28, 29, 32, 42, 47, 51, 60, 62, 64, 65, 73, 77, 86, 87, 89, 93, and 143. The identified issues reportedly affected cross-referencing, serial numbering, and internal consistency within the legislation.

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IFMA Nigeria Gets Branch in Oyo, Picks Adejumo Olusola Babatunde as Coordinator

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IFMA Nigeria Oyo branch

By Modupe Gbadeyanka

A new branch of the International Facility Management Association (IFMA) Nigeria Chapter has been established in Oyo State, with Mr Adejumo Olusola Babatunde chosen as Coordinator.

The organisation set up an arm in the South-West state in a bid to expand its footprint in the country. Mr Babatunde will be assisted by other executive committee members, including Mr Ajiboye Olusola Akeem as Secretary, and Mrs Adeniran Olaide as Treasurer.

At the inauguration of the branch at the Nigerian Society of Engineers (NSE) Secretariat in the Akobo area of Ibadan, the Oyo State capital, the president of IFMA Nigeria, Mr Sheriff Daramola, expressed delight at the successful inauguration of the branch and commended members for their commitment to the growth of facility management in Nigeria.

He highlighted IFMA’s global heritage, noting that the association is supporting over 25,000 members in more than 140 countries worldwide. Mr Daramola emphasised IFMA’s strong global network, the world’s largest and most widely recognised association for facility management professionals, headquartered in the United States and its growing influence in Africa, the Middle East and Europe.

“IFMA members have taken positions of authority across federal, state, and private institutions; IFMA Nigeria is positioned to ensure our professionals are the first choice for global investors entering the Nigerian market,” he stated.

The Legal Adviser of IFMA, Nigeria, Mr Sola Fatoki, who shared this sentiment, said, “Since 1997, when IFMA Nigeria was established, the association has equipped facility management professionals with integrated knowledge spanning human behaviour, infrastructure, and the built environment.”

He encouraged engineers, architects, surveyors, ITC, Technology innovators, data analysts and allied professionals to see IFMA as their professional home and outlined the functions and responsibilities of branch executive committees.

In his remarks, Mr Babatunde expressed gratitude to the national council for the opportunity to serve and pledged to ensure the success of the branch, focusing on unity and the professional advancement of stakeholders in the region.

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