By Dipo Olowookere
As part of its desire to leverage innovation and technology to improve customer experience, Ikeja Electric Plc (IE) has introduced an electronic billing (e-billing) platform, which enables customers to receive electricity bills promptly and conveniently via channels like SMS, USSD, email, IE Bill portal and IE mobile Application.
It was gathered that the leading electricity distribution company in Nigeria came up with this initiative, which is the first in the industry and complies with regulatory requirements, to ensure prompt delivery of bills to customers.
Business Post gathered that the e-billing service is free, with the SMS delivered to the registered phone numbers of customers and the PDF bills delivered to emails submitted by customers.
Ikeja Electric said the PDF can also be downloaded via the website, adding that the Mobile App was currently available on Android and would soon be available on other Operating Systems. There is also a billing portal which customers can access to download their bills on a monthly basis.
Customers can update their contact details by visiting the company’s website, the Customer Care Unit or the nearest Ikeja Electric service centers. For customers who do not have contact details on Ikeja Electric’s website, account managers will ensure all bills delivered to valid contacts provided by such customers.
With the introduction of e-billing system, bills are delivered faster, helping customers to reduce unwanted clutter of papers in their home, eliminating manual printing and distribution of bills with all its attendant challenges.
It was learned that this new system will reduce the risk of bills being lost in transit or affected by bad weather, while offering electronic tracking of bills delivery. In addition, the e-billing initiative is a step towards greater environmental sustainability.
Commenting on the initiative, Head of Corporate Communications for Ikeja Electric, Mr Felix Ofulue, said, “What we have done with e-billing is to create different platforms through which post-paid customers can easily access their bills.
“As a forward-thinking organization, we understand that a critical element of product development is customer convenience and ease to access.
“This is what we intend to achieve by providing post-paid customers with easier options of receiving monthly bills via SMS, e-mail, USSD, IE Bill Portal and IE mobile app.”
He added that, “We believe that our customers appreciate innovative services that offer convenience, eliminate hitches and also fit their lifestyle; which is what e-billing guarantees. Therefore, this initiative was driven largely with interest of customers at the heart of our business.”
SERAP Drags FG to Court over $23m Abacha Loot
By Adedapo Adesanya
A suit has been filed against the federal government by the Socio-Economic Rights and Accountability Project (SERAP) over the recently recovered $23 million looted by ex-Head of State, General Sani Abacha.
In a suit number FHC/ABJ/CS/1700/2022 filed last Friday at the Federal High Court in Abuja, the group is asking the court to “direct and compel President Buhari and Mr Abubakar Malami to release and widely publish a copy of the agreement on the Abacha loot with the US.”
In a statement on Sunday by SERAP Deputy Director, Mr Kolawole Oluwadare, the organisation said the Attorney-General of the Federation and Minister of Justice, Abubakar Malami (SAN) is joined in the suit as respondent.
The United States government had in August signed an agreement with the federal government to repatriate the $23 million Abacha loot to Nigeria. It was in addition to the $311.7 million Abacha loot repatriated from the US to Nigeria in 2020.
“The Nigerian Constitution 1999 [as amended], the Freedom of Information Act, and the country’s international obligations impose transparency obligations on the Federal Government to widely publish the agreement on the $23 million Abacha loot,” SERAP argued in the suit.
“Publishing a copy of the agreement with the U.S. would allow Nigerians to scrutinise it, and to monitor the spending of the repatriated loot to ensure that the money is not mismanaged, diverted or re-stolen.
“The repatriated $23 million Abacha loot is vulnerable to corruption and mismanagement. A substantial part of the estimated $5 billion returned Abacha loot since 1999 may have been mismanaged, diverted, or re-stolen, and in any case remain unaccounted for.
“Publishing a copy of the agreement would ensure that persons with public responsibilities are answerable to the people for the performance of their duties, including the management of repatriated loot,” SERAP said.
The suit filed on behalf of SERAP by its lawyers Kolawole Oluwadare and Ms Atinuke Adejuyigbe, said the Nigerian Constitution, Freedom of Information Act, and the country’s international obligations rest on the principle that citizens should have access to information regarding their government’s activities.
No date has been fixed for the hearing of the suit.
Lagos to Severely Punish Those Behind Mushin Collapsed Building
By Modupe Gbadeyanka
The owner of the building that collapsed in the Mushin area of Lagos State and others would be “severely punished,” the state government has promised.
On Friday, it was reported that a 3-storey building on 2/4 Oye Sonuga Street, Palm Avenue, Mushin, Lagos collapsed, killing four people and injuring others.
In a statement issued yesterday, the new Commissioner for Physical Planning and Urban Development, Mr Omotayo Bamgbose-Martins, said the state government would go after whoever is indicted in the incident, hinting that an investigation has commenced to unravel what happened.
During a visit to the scene of the unfortunate incident, the Commissioner directed that the adjoining building be pulled down for safety reasons, adding that efforts are on to rescue those who might have been trapped in the rubble.
He disclosed that the Lagos State Building Control Agency (LASBCA) and the Lagos State Materials Testing Laboratory have been directed to unravel the cause of the collapse.
NNPC Opens Talk with Financers on Gas Projects
By Adedapo Adesanya
The Nigerian National Petroleum Company (NNPC) Limited has established talks with the United States Finance Corporation and the African Export and Import Bank (Afreximbank) to seek financing for its multi-billion-dollar gas projects.
The Group Chief Executive Officer of NNPC, Mr Mele Kyari, disclosed this at the Nigerian International Economic Partnership held in New York as part of the ongoing United Nations General Assembly (UNGA).
Mr Kyari said: “Inclusion (in energy transition) means we need to be supported. We are already talking to the US DFC, and the EXIM so that they can give us financing and funding for our gas projects, and this is very critical so that we can have that flexibility to move forward and at the back of this.
“I’m sure some of you may be aware that today, we are getting a grant to build baseline carbon emission studies in our country by the United States Government. This is very helpful in the sense that President Muhammadu Buhari, has also asked that we need to be supported. Currently, the major source of financing we are having is from the African Exim.”
Nigeria’s transition to net zero by 2060 requires enormous investments in gas projects which have been positioned as the country’s major transition fuel.
Mr Kyari said Nigeria is looking for opportunities to leverage the gas resources in the country to provide the possibility required for the energy transition.
It will cost $410 billion to transit, according to the federal government, and huge gas projects like the recently signed Memorandum of Understanding (MoU) between the NNPC, ECOWAS Commission, and Morocco to deliver pipelines along the African corridor will gulp billions of dollars.
“We are embarking on massive infrastructure and to see how we can deliver the Morocco gas pipeline which will pass through some countries to provide a number of securities including bringing people out of poverty and increasing gas supply in the domestic market,” Mr Kyari said.
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