By Adedapo Adesanya
The National Insurance Commission (NAICOM) has unveiled a complaint management portal to ensure swift resolution of all complaints on insurance-related issues.
NAICOM in a statement stated that the portal (complaints.naicom.gov.ng) offers a streamlined and user-friendly platform for addressing all insurance-related complaints.
The regulator urged the public to effectively utilise the platform to reach out to it on all insurance-related complaints.
According to a tweet on X, NAICOM said, “Please visit Our Complaint Management Portal to register your complaints.”
People with complaints are expected to create and log in with an email address and password. They can create complaints and also track the progress of complaints made, the agency said.