PTAD Resumes In-House Verification of Pensioners

By Modupe Gbadeyanka

Pensioners can now begin to go to the regional office of the Pension Transitional Arrangement Directorate (PTAD) in Lagos for an in-house verification.

The in-house verification of pensioners was earlier suspended following the threats posed by the global pandemic of COVID-19.

The management of the agency, in a statement on Monday, disclosed that it has resumed the exercise and that from yesterday, November 9, 2020, pensioners were free to do the verification at its Lagos office.

“PTAD wishes to inform our esteemed pensioners/NoKs that the management has approved the resumption of the in-house verification and complaints resolution at the directorate’s Lagos regional office with effect from Monday, November 9, 2020,” a part of the statement from the agency said.

“However, bearing in mind that we are still dealing with COVID-19 pandemic and the need for adequate safety measures, the in-house verification will be based on appointment only,” the statement emphasised.

It noted that, “Pensioners will be invited on a given date and time following a review of their documents,” adding that “all invitees will be informed accordingly.”

“Pensioners wishing to be verified in Lagos should submit their documents at PTAD Lagos regional office, Old National Assembly Complex, High Court Building, Tafawa Balewa Square, Lagos [and can] call: 08136048117 or [send an] email to [email protected] or by regular mail to The Executive Secretary, Pension Transitional Arrangement Directorate, 22, Katsina Ala Crescent, Off Yedseram Street, Maitama, Abuja.

“Pensioners having complaints should submit their complaints by email to [email protected] or can upload their complaints using the complaint link on our website www.ptad.gov.ng

“Pensioners with enquiries can send their request to [email protected] or call 0800 2255 7823 (0800 CALL PTAD) Toll-Free; 09 –4621700, 09 –4621721, 09 –4621722 (Rates Apply),” the statement added.