Jobs/Appointments
Businesses Need to be Concerned About Employee Privacy as Much as Consumer Privacy
By Andrew Bourne
Of late, there have been a lot of headlines around major technology players putting customer privacy first and making data privacy one of their core values.
The business landscape is hurriedly re-orienting itself to provide the digital consumer with a safe space where their data is protected round the clock.
Meanwhile, there’s another important stakeholder whose privacy equally matters. Employees have just as much right to privacy in the workplace.
Recent trends like remote working and hybrid models have heightened the importance of employee privacy
Forced to switch overnight to remote work, organisations turned to digital collaboration and productivity tools to enable their workforce to continue their day-to-day operations. With little to no time to vet third-party vendors, organisations had to purchase and implement technology quickly or use free applications without weighing vulnerabilities.
But this hasty transition was not without its risks, especially for employees. For instance, the steep rise in user base for video conferencing tools caught the hackers’ attention and live meetings were invaded in some cases.
Moreover, audio/video calls while working from home means that varied details of employees’ personal lives are archived in vendors’ data records, at risk of being compromised unless the vendor has a stringent data protection program.
Many companies introducing remote monitoring software when their employees began working from home also raised a lot of privacy concerns.
According to Gartner, more than one out of four companies purchased technology during the pandemic to passively track and monitor their employees.
Another area where the delicate balance between privacy and necessity worried employees was the interim health data collection (like vaccination proof, medical records, household surveys, status updates, etc.) carried out to ensure a safe return to the office.
Workers want their employers to be transparent and upfront with their data practices
Employee data collection is not new. Employers have been long studying workplace patterns, engagement survey responses, and team dynamics to foster a productive work environment.
Employees are usually willing to work together with their employer on this, provided the data gathered directly serves an internal business goal as well as the latter inform beforehand about what the data will be used for, how it will be stored, and who will have access to it. The same goes for employee monitoring. A 2018 Gartner study reported that more than 50% of the respondents were comfortable with monitoring on grounds of valid reasons from the employer.
To put things in perspective, employees willingly trust employers to keep their data safe and use it responsibly. But this trust is broken when employers keep employees in the dark about what purpose their data serves or cross a line with tracking by going to lengths like uninformed surveillance or camera monitoring. The moment employees feel their employer is invading their privacy, it will reflect in the organisation’s attrition rate.
Shaky legal ground
Businesses may also be placing themselves on a shaky legal ground when it comes to employee privacy. In terms of the Protection of Personal Information Act (POPIA), employers have to make employees aware that their productivity and performance is being monitored and should provide reasons for doing so. The Regulation of Interception of Communications and Provision of Communication-Related Information Act (RICA), meanwhile, restricts the interception of communication except under very specific circumstances.
Businesses may also be placing themselves on a shaky legal ground when it comes to employee privacy. In terms of the Nigeria Data Protection Regulation (NDPR) employers are required to display a simple and conspicuous policy regarding personal information data. To avoid any legal complications, employers should obtain employees’ consent as well as buy-in before implementing monitoring tools.
Rather than trying to evade these legal minefields, employers should look to build trust between themselves and employees, and build a safe and compliant environment where privacy is assured.
Commitment from the top
Ultimately, employee privacy is as much a leadership prerogative as anything else. It requires organisational commitment on an ongoing basis. Employee data, like customer data, is of critical importance and warrants the same level of protective measures like robust encryption both at rest and in transit, clear data handling statements, and informed consent. In the case of third-party services, the safe choice for businesses is to work with vendors who espouse an ethical approach to data privacy protection, are compliant with local regulations, and would never monetize data.
When privacy is assured, the trust relationship grows stronger. You build more loyal employees who are willing to go the extra mile for customers, ultimately resulting in a positive impact on your bottom line. As such, employee privacy shouldn’t be treated as a feature but as a non-negotiable given.
Andrew Bourne is the Regional Manager – MEA, Zoho Corporation
By Adedapo Adesanya
Nigerian human resources management company, SeamlessHR, has raised a $9 million Series-A extension round, three years after it raised $10 million Series A funding.
The company plans to use the new funding to drive its expansion across Africa, which may include acquisitions.
The fresh funding was backed the Gates Foundation and Helios Digital Ventures. This is a change from the norm as the raise in 2022 was led by TLcom Capital, with significant contributions from Capria Ventures, Lateral Capital, Enza Capital, Ingressive Capital, and some private investors.
The startup builds world-class cloud solutions to help organisations manage most HR processes on one platform, will be looking to acquire a firm in Nigeria and set its sight on new frontiers in Southern and East Africa.
The new round of funding brings SeamlessHR’s total fund raised to about $25 million.
Before it raised the $10 million in 2022, it raised an undisclosed seed round from the same investors and Consonance Investment Managers in 2020. SeamlessHR, founded in 2018, raised a $150,000 pre-seed round from Tofino Capital and Ventures platform in 2019.
Announcing the raise, Mr Emmanuel Okeleji, SeamlessHR’s Co-founder and CEO said the raise will allow it to continue serving both private and public entities.
“Over the last 5 years, we have expanded across the continent to become the dominant HR and Payroll Software for medium to large enterprises in Africa.
“While we continue to accelerate our work to optimize workforce productivity in both the public and private sectors across the continent, much of our attention will also be on empowering hardworking Africans with responsible credit products that will help them use their employment as collateral to enjoy a better life,” he said.
SeamlessHR comprehensive suite of tools covers everything from core HR functions and performance management to payroll and recruitment. In 2024, they added an e-procurement platform to their product offerings.
Among some of its customer base including PwC, Sterling Bank, and Lagos Business School as well as entities in Ghana and Tunisia.
By Adedapo Adesanya
The Lagos State House of Assembly on Friday named four new principal officers, following the impeachment of the former Speaker, Mr Mudashiru Obasa, on Monday.
Mr Obasa, who was ousted as Speaker in absentia, a position he has held for the last nine years, was replaced by Mrs Mojisola Meranda (APC-Apapa 1).
Mr Obasa was impeached on Monday over alleged gross misconduct by 32 out of the 40 members.
The Clerk of the House, Mr Lekan Onafeko, was also suspended over alleged gross financial impropriety.
The House also dissolved all the standing committees inaugurated by the former speaker.
On Friday, Mrs Meranda, while presiding over plenary as Speaker, said the appointment of new officers arose from the change in the leadership of the House.
“The House has named Mr Temitope Adewale (APC-Ifako-Ijaiye 1) as the new Majority Leader, while Mr Adedamola Kasunmu (APC- Ikeja 1) is the new Deputy Majority Leader.
“This House has also named the Chief Whip, Mr Setonjo David (APC-Badagry 2), while the Deputy Chief Whip is now Mr Babatunde Saani (APC-Kosofe 2),” she said.
Before Mr Obasa’s impeachment, Mr Mojeed Adams was the Majority Leader, while Adedamola Kasunmu was the Deputy Leader.
Mr Mojeed Adams, the new Deputy Speaker, was the former Chief Whip, while Mr Setonji David was the Deputy Chief Whip.
Business Post reports that three lawmakers, primarily Mr Obasa, Mr Adams and Mr Akinsanya, were absent at the first plenary presided over by the new leadership.
By Aduragbemi Omiyale
Fidelity Bank Plc has received the authorisation of the Central Bank of Nigeria (CBN) to appoint three directors to its board, a statement from the lender has disclosed.
Business Post reports that the bank picked Mr Abdullahi Sarki Mohammed as an independent non-executive director, Ms Obiaku Augusta Okam as a non-executive director, and Mr Sufiyanu Ibrahim Garba as an executive director, all effective January 14, 2025.
The company disclosed that the three directors were chosen to strengthen its leadership in a strategic move to sustain its impressive performance, as Mr Isa Mohammed Inuwa and Mr Chidi Agbapu retired from the board as an independent non-executive director and a non-executive director, respectively.
The chairman of Fidelity Bank, Mr Mustafa Chike-Obi, in a notice to the Nigerian Exchange (NGX) Limited, welcomed the appointees to the board and looked “forward to leveraging their extensive experience to drive the bank’s strategic objectives and further its growth trajectory.”
Mr Mohammed brings over 36 years of experience in financial services, public administration, and human resources development, having held key leadership and executive roles at prestigious institutions including First Bank of Nigeria Plc and Polaris Bank Limited. His extensive expertise encompasses banking, public service, and business advisory.
On her part, Ms Okam boasts more than 30 years of impressive experience across the banking, financial services, real estate, and retail sectors. Currently the Managing Director/CEO of Skycurve Nigeria Limited, she has held leadership positions at Zenith Bank Plc and Nigeria International Bank Limited (Citibank).
As for Mr Garba, he has over 30 years of multifunctional and cross-border experience at leading financial institutions in Nigeria and the United Kingdom including executive and leadership roles at prestigious financial and non-financial institutions such as Access Bank Plc, Union Bank of Nigeria Plc and Keystone Bank Limited. His career background spans banking, financial services, public service, general management and business origination across a broad range of segments.
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